I feel more confident about not getting ripped off while providing only what my car needs. They seem to be always on top of it. Good job Glen! Thats the kind of repair shop or dealership i want to support and keep in my neighborhood.Im changing to 4 from 5 stars because I wanted to purchase prepaid maintenance service contract that comes with wear and tear (wiper blades, brake pads and rotors...) but only oil change every 10k miles is offered to me without the wear and tear. And Im still not given any explanation as to why since almost 3 weeks ago. Im very disappointed. Im hopeful and I look forward to your amazing customer service.Sincerely.

Grate staff and good prices of oem Volvo parts.

We purchased a 2021 Volvo XC90. On our 1st family vacation at the beach, we broke down. There were no rental cars anywhere along the coast. Jane (GM) and John (service manager) were more than amazing. John actually drove us a loaner car and saved our family vacation - a 4 hour drive after work. Super heros! We cannot thank you enough.

The two stars are for the courteousness and cleaning my car. It cost me $375.00 for a key to be made and my original key was a fob key. I wasn’t told it was an option or different pricing. Expensive for a stupid basic key that doesn’t lock/unlock the car or set the alarm. Really? And no one could return my call to explain this.

Went on for help with breaklight I changed, and code that wouldnt go away.They helped me with my issue, and answered questions about possible maintenance needed on my use Volvo. Everyone was friendly and helpful I talked to or interested with.

Dealership refused to work on my 2020 XC90. I requested to have the hitch programmed and they wouldnt perform the service. Really has taken the excitement out of our new Volvo. Hopefully other dealerships are more helpful.

I was picking up a car there to go to the auto auction seems like a nice place

Great service center very friendly staff and they really have your back when they need to get something done

I love everything about this dealership. First of all they were very quick to respond to online inquiry. When I called someone was immediately available to answer my questions. I told them I work for the vulnerable population and I need to limit my exposure to public especially indoors. They made me apply online, approved my application right away, gave all available incentives - and mind you I really got thousands of incentives as a Volvo loyalist, healthcare worker and their dealer cash incentives- just about all incentives they can offer to customers. When I got there all I needed to do was sign the contract and NO BS. The owner even went above and beyond to verify my license so they can give me the A1 program for frontliners which is really a good program offered by Volvo. Peter from sales, Mark from online sales and Connor from finance were the key persons who made this sale a lock in and perfect deal. I told them this was the most prompt and honest deal I ever experienced in any car dealership.

The entire process was very professionally and completely done from initial contact with Jane Fischer who let me know about incentives from Volvo & Costco ( $1250 Costco incentive). Doran in sales, helped my with test drive, showed me all the available models of the XC60 to choose from. He found the perfect XC60 Recharge T8 Inscription in stock for me - Bright Silver with charcoal leather interior. Delivery time was shorter than promised and Doran spent a time introducing me to all the features including the Infotainment screen & set everything up. Financing was a breeze too and I received even better rate than Volvo was offering at 1.89%. Excellent Service all the way around! THANK YOU ALL!

I made an appointment for my 30000 mile service when I asked about a ride I was told they don’t do that anymore so I’m stuck in the most austere and uncomfortable waiting area I’ve been in. Last time I was told the service would be an hour and it was nearly 4. It’s too bad the waiting area isn’t as nice as my xc90. I hope this wait isn’t like the last time. If I had known there wasn’t ride availability I would have made other arrangements. They need to change their website to clearly reflect the change in shuttle availability Not exactly a luxury car experience in the service department.

My 94 Volvo 850 Turbo started making an awful groaning sound accompanied by a loud squealing sound on a Saturday as I was driving homeI was passing by Fisher Volvo on NW 21st & W Burnside & found that their service & parts department was open, so I went in & asked if they could help meI was greeted by a very friendly woman who listened to me & got one of the service specialists to drive my car round the block to see if they could figure out what was going onApparently the fluid levels for the brakes & power steering wer]e low, so they topped them off for me & checked the other fluid levels as wellWhen I asked what the fee was, I was told there was no charge & to have a nice day!We have bought one of our used Volvo 850 models from Fisher Volvo 20 years ago & it still runs great!I highly recommend Jim Fisher Volvo to purchase a vehicle from & for their outstanding service & the personel who work there!

JM has nice feel when you walk in. There is just something different about your experience of looking/buying a car here. Classy not circus like, as with other car brands/dealers

I brought my Volvo to Jim Fisher for service and was so pleased with the customer service. Originally I came in as another mechanic told me I need d a new timing belt; Jim Fisher service said noooo and gave the Volvo a thorough look over. The timing belt was fine (which saved me almost $700.) Marvin was extremely kind and helpful through the entire process. I was able to get a rental car through the dealership which was helpful as I dont live locally. Ill honestly never go anywhere else again! Thank you so much. Highly recommend.

Ask for Rich Glen, Service Advisor. Hes knowledgeable and honest. Makes good recommendations to keep your vehicle operating at its best.

Very good service and attention from the Service Advisor.

I bought my third Volvo from Jim Fisher today. I really researched what I wanted and the price I hoped to get, and I feel like I got the deal of a century. I am really happy with my purchase, and I would highly recommend this company.

We just received our 3rd Volvo in 18 years, an XC40. The salesman Mark Jacobs was helpful throughout the process, found the right packages for us arriving from Sweden. We took possession exactly when planned and got an exceptional price with the various discounts. This SUV costs about the same as our 2005 model. Jane Fisher even helped out at the end of the process (with a bottle of wine!) and I recalled how 18 years before she had arranged a free 3-day loaner when our new car needed to stay there. Exceptional all through, as has been the service with Nick Tsytsyn.

Can I give less than 1 star?The worst car experience of my life! How do you have to take a car back to a dealer 3 times for the same 3 problems?? Incompetence and ball dropping, that’s how. Just sold it to a dealer at a HUGE loss 2 months later because of this experience and because Fisher refused to help. Karma people....KARMA!!!

Jim Fisher provides excellent service! They were wonderfully responsive when my battery was suddenly dead this morning. Now, I am back up and running on the same day!

Service advisor was rude and demeaning and spoke to my lady like she was stupid. I own 5 Volvos and wouldn’t take my vehicle here again for anything. Horrible customer service which is unfortunate given local ownership.

I purchased a used XC 90 that came from Jim Fisher Volvo. Recently my SUV was in an accident. Upon impact the air bags deployed. The steering wheel was poorly designed and the emblem exploded sending pieces flying. The triangle piece of the logo lodged into my hand (that wasnt on the wheel.) I ended up needing hand surgery and have some long term nerve damage. I thought Volvos were supposed to be safe in an accident but I dont buy that anymore. These werent the only injuries but are the only ones caused by the steering wheel malfunction.

Great customer service. Only performed work needed. Reasonable fees (except having to buy dealer parts) total bill came in at 2/3rd expected costs.

Nick is my service manager and he provides excellent customer support and service. Thank you for always being honest and friendly.

Great service, nice people. Ended up costing me less than the price they quoted me.

I like going to Jim Fischer because I feel confident in their work and know that they do quality work. Ive been going to them for 19 years now and highly recommend them because of the quality work and attentiveness from the Service department.

Our experience was good enough to buy a car 120 miles from our home when we have dealer within 30 miles. From Mike (salesman) to Conner (finance) to Jim Fisher himself were all top notch professionals. I would recommend these people to anyone looking for an easy stress free car buying experience!!!

To put it simply and to the point, this is how service is to be done! Thanks very much John Oglesby, thanks for taking the time and dealing with our issue from Billings Mt! Damn Straight!

Good experience. Low pressure, staff that respected distance expectations. Fair price. Would recommend.

Fun to drive loaner cars while getting repairs done. I feel confident in the work performed and that theyll stand behind the work they do. I love my Volvo, especially now shes all dialed in.

The staff was very welcoming and friendly. The service on my car was exceptional and done very quickly. The neighborhood around Jim Fisher Volvo was also fun to walk around while we were waiting for our car to be finished. I highly recommend.

They were quick with their work and it was quality. They also told me about a recall on a part that I didnt know about and took care of it for me free of charge with the work they already did.

Nice staff and they do good work. Always get my car on time. Taking away one star because the waiting area for service is not someplace I would want to hang out waiting at, I think you are only expected to drop off and pick up so be sure your car is ready before going to pick it up.

Highly recommend Jim Fisher, will be back in the future. Knowledgeable staff, not pushy, very efficient. Test drove once, thought about it a day or two, came back and signed documents and out the door in 50 min, that includes the 2nd test drive! Excellent car at an excellent price. Thank you Doran and Conner.

Fantastic dealership, spotless service department, ample and courteous advisors, service right on time and even wash our car. It just doesn’t get and better than this. Chad our advisor provide complete explanation of what was to be done and kept us updated as to progress. This dealership is exceptional and I recommend them for sales and serving of Volvo car products.

Love Jim Fisher Volvo. Especially the service dept!! Bought a pre owned Volvo from another dealership but took it to J F V for service.Took excellent care of me and Rich Glenn was especially helpful answering my questions and seeing to it that my car was serviced thoroughly. I noticed 2 1 star reviews on Cars.com. Read them and they meant to be 5’s. Happens and there may be more. ds Portland.

When my car is in for routine service appointments at Jim Fisher Volvo, I appreciate the personal attentiveness and thoroughness of my service agent, Rich. He makes sure to ask and listen to my responses on why Ive brought my car in for service; explains what items the service department will be working on/taking care of; asks if I need a ride (they have a shuttle service for customers), while also letting me know that there is a full-service waiting area available; and he follows up with a phone call (if I am not in the on-site waiting area) to let me know the progress and/or if there are any other issues that are discovered and asking if I would like to take care of those items while the car is in service. Rich is always personable and professional, and doesnt pressures me to make a decision - he is sure to explain things thoroughly so I can make an informed decision. Great customer service = loyal customer.

CHAD! He was very professional and interacted with me as if he really did care about my car and my satisfaction. (a new used Volvo XC60 which I love!) He answered all my questions and concerns and went beyond to find out information on Navigation Update options. I was thrilled and impressed.

Ten stars! We recently, actually less than two weeks ago, purchased a new XC60 hybrid. Love the car. We are blown away by the new technology. Anyway, a dash image appeared, and the service manual didn’t give us a clue. We photographed it, and texted the image to Dale, our sales person, who said it was a non-urgent emissions issue, and passed along the service information. However, we were in town in the area and decided to drop by. Dale introduced us to service manager Nick. Within an hour or so our issue was resolved by a software download. Great service all the way around. We owned a Volvo over 15 years ago—we subsequently baled to Acura—and first met Nick at that time. He remembered me! The great service from the Fisher family continues.

My service representative, Chad, is great! He is always pleasant and helpful. And I never feel like he pressures me to do more services than what my car actually needs. Also, after calling around they had way better prices than any independent shop for what I needed. By a couple of hundred dollars. This goes against the narrative that dealerships always charge more. I had a nice loaner while my car was worked on and they washed my car for me, too.

Service department did great job,thank you Nikolay Tsytsyn!

I am basing my evaluation largely on my experience with the Sales Representative, Mark Wanaka. He has been a delight to deal with. He has been very helpful throughout the process and a very pleasant and congenial person to deal with. I hope Jim Fisher is well aware of Marks value to their company.We did not have to negotiate a price for the Volvo that we purchased as we opted for overseas delivery of our car. The price is fairly set by Volvo in Sweden. Overseas Delivery included free, upgraded, round trip airfare for me and my wife, a free night in a hotel, free car insurance (2 weeks)) to drive your new Volvo around Sweden and Europe, and free overseas shipping to the United States. The normal destination fee is just shy of $1000.The Parts Department, so far, has been helpful and does not seem to charge exorbitant prices.We have not had the opportunity yet to utilize, and therefore, comment on their service department. I hope it can approach the standard set by Mark

Great experience, easy in and out to the service department. Staff was very helpful and informed. Make reservations on line for your appointment times. So tempting when looking at the latest models. My car was washed when I picked it up! Five star service for sure.

Such a great buying experience. Ive been buying cars for 40 years and this was by far the most enjoyable buying experience Ive every had. Mark guided us through the process and Jim and the rest of the team took excellent care of us. We will be back!

I called over a month ago and ordered some screws so I could fix my fog lights. I was told the screws needed to be ordered and they could be sent to my home 50 miles away. I was told when they arrived I would get a call and mailing 12 screws would be done. Once I gave my address, I was told the shipping cost needed to be determined. I waited to get another call back, as promised, so I could pay for the screws and shipping. The call never came. How did this get so difficult?Guess I will try somewhere else.

After getting a complete garbage treatment from Herzog Meyer, the service level received from Jim Fisher Volvo and Nick Tsytsyn specifically, it was most definitely breath of fresh air! The car issue was taken care of, and just as importantly, my customer needs were taken care of (transportation while the car was being fixed). I wish 10 Star was an option!

Weve had the pleasure of getting two cars at Jim Fisher in the past year. Our salesman Jon was efficient and courteous. He proactively sought to get us the best deal with all available discounts and made sure we got the car and options we wanted.What I appreciated most was an atmosphere of patience (willing to answer all of my questions, no matter how obvious or complicated) and low pressure. At no time did I feel I was being given the sell.Overall Id rate our experience as excellent.Ill definitely return as a customer.

Got my car fixed today.... WONDERFUL service and very fair price. Corey went out of his way to be helpful and answer all my questions. I loved that they had a shuttle service so I was not stranded. I asked to be dropped off in the Pearl District and they picked me up when my car was done. I went shopping and had lunch with my young son. Great experience and I will be back when I need service again.... even though I live in Salem :)

Great staff. I had an urgent issue and the service department helped me out quickly. Thank you, Paul and the technician.

Buying from Jim Fisher Volvo was a terrific experience and we will be customers for life. Wonderful family run dealership and the best we visited by far while shopping for a 3 row SUV.We went to Mercedes Benz to look at the GLS. We went to BMW - X5/X7. We went to Subaru - Ascent. We went to Mazda - CX9. We went to Ford - Explorer.Jim Fisher was pleasant through & through, leaps and bounds above the rest in the market. They believe in the product & are incredibly knowledgeable, they are not pushy in the slightest, and were very accommodating to our needs - even letting us put a dog kennel in the car! The dealership itself is great too - clean & all cars under 1 roof!Doran was our salesman - 5/5, highly recommended. Best in the city!!We also met Jane Fisher - 5/5 absolutely wonderful and dealt with Conner 5/5.We will buy another car from this family run dealership next time we have a need. We love our xc90 R design :)

Nick is a fantastic representative and is great at scheduling me in when I need to bring in my Volvo for service. Hes also great about giving me status updates when its in the shop. The folks at Jim Fisher Volvo always impress me with the quality of their service work, and Nick is awesome.

Their customer service and service department are so good its worth spending the extra money to buy a Volvo just to have them service it. A shout-out and thanks to Chad in particular. I highly recommend Jim Fisher Volvo.

We bought our Volvo here and have all of its service done here. Theyve always done a good job for us and buying the car was simple and hassle free. The service costs can be tough to swallow sometimes but no more than other import dealerships.

Always courteous-they washed and vacuumed the car--wonderful. It was done in a timely and professional manner. Cant beat that. This is a very good service department at a very good dealer.

My family had an excellent experience here buying a trade in 2005 S60, even though we were only going to spend a small amount of money they treated us very well, and even though we ended up agreeing to buy it as is, they checked all the tire pressures for us, topped off the coolant and oil and made sure nothing else needed anything, as well as giving us a good deal on the car and offering to give us a discounted first service. Very nice service from a dealership that is usually selling cars for 7-10x as much as what we paid. Wayne in sales was especially helpful to us.I read a lot of negative reviews from a couple years ago, but most recent stuff seems to be very positive so it seems like theyve cleaned up their act.

We have a 2015 xc60, the check engine light came on. Called Jim Fisher Volvo and from that point on our experience was a great one. Chad from the service dept. was great. Turns out one of the fuel sensors was bad and it was covered under warranty. They did a couple other things as well under warranty. Cant thank the service dept. and staff enough. Thanks again for a great experience!

My experience with your service department was better than I heard it would be, in particular, Mr. Corey Morgan. This man went out of his way to explain to me, everything that I had questions about. Over the years, Ive had many cars and many repairs done but this is my first Volvo, and to be honest, I expected to be taken advantage of like I had been so many times before. Now I feel like I have a guy in the service department that I know I can trust, a guy that I know will see that my car gets the very best care. My Volvo is not my only car so I will be bring all of them to Corey Morgan, no question at all. And, he is an Elvis fan, like myself. Thank you Corey, for restoring my faith in a service department. Very satisfied indeed. B.

I just bought my second Volvo, an XC60 from Jim Fisher Volvo. The sales and finance department were friendly, helpful, detailed and put no pressure on me to purchase my new car. The service department at Jim Fisher also does a great job. I took my last Volvo to them for oil changes, tires, body repair, everything. The Fisher family has integrity and class. My next car will be purchased at Jim Fisher Volvo in the distant future.

I was really excited to visit the dealership and could hear the radio commercial in my head as I walked in the showroom —“under the big blue Volvo sign—you’ll love the way we’ll treat you.”There were 5 salesmen that eyed me and my mother upon our entry and they literally looked the other way. When one of them finally made his way over, he was obstinate and would not answer any of my questions. He reluctantly asked me if I’d like to go for a test drive and when I said I didn’t have my insurance card—he told me he could not allow me to drive the car.I walked out. This was a very upsetting experience and one that I won’t forget.

This review is for the service center. I am a first time Volvo owner and I must admit from some of the reviews I was worried about going here. I ended up taking my car in anyway, I am very thankful that I did! Rich and the guys were beyond helpful in fact they provided the best customer service I have ever experienced at any service center.

Thank you for not being the typical car dealership! We have been looking around for a new car for some time and decided to take a look at Volvo for the first time in years. I have to say that the experience was new to me. There was not pressure during the experience and they took the time to really explain the advantages of Volvo. In the end we ended up getting a certified pre-owned car because the cost was so good and the warranty was I think better than a new car!So thanks guys for being so helpful and getting me in a car that works for me!

While I cant speak about thier service departments (where most complaints seem to be coming from) Jim Fisher has the most friendly sales staff Ive ever had the pleasure of talking to. Very knowledgeable and willing to converse, not just push a car on you. We even were had a nice conversation with the owner and got to talk about the history of Jim Fisher.

WORST customer service I have ever seen! Never have I been to a place and a sales person literally runs away from a customer. I was 5 feet away trying to get his attention and he not only ignored me but turned and walked away. Then everyone else who works there hides while I look for a sales person. I have never been treated with such disrespect. This place is an absolute JOKE! We will definitely be buying our Volvo from someone else.

I get all my girlfriends Volvos here. There great

Great place, service department super awesome and helpful

The service team at Jim Fisher Volvo is outstanding. Great communication and attentive to every last detail. If you buy a car at this dealership youll have a long and positive relationship...

Bought a new 2016 XC 90 Hybrid SUV and it was a terrific transaction and the group did a fabulous job. My wife loves the vehicle and its technology is really fantastic. It is the best SUV we have ever owned.

Chad always is ready for me and has all the pertinent information. He explains everything prior and after the appt. It makes everything so much less stressful and efficient.

Honest and fair owner stands by his work will always be my mechanic for all my vehicles. Simply the best!!

This is the best dealership ever. My husband and I really enjoyed working with Doran to find me a (very gently) used V60 in excellent condition. He was really patient with me and our pickiness. It’s locally owned by the sweetest family!I highly, highly recommend Jim Fisher Volvo. They’re super honest and fair.

After decades of hearing their mantra, Youll love the way we treat you, Ive owned a Volvo 1 year, been in for both maintenance and service a few times on a 2010 and its really true. They take really good care of me.Theyre hourly rate is lower than Herzog-Meier and they cover the first hour of diagnostic work whereas HM doesnt.They also follow up with me a few days later after each visit just to check in.I highly recommend them

Unprofessional. Completely unprofessional. I would have given 0 star if its allowed. Cant believe Fisher family is letting their employees destroy Jim Fishers reputation in such a shameful way. My 2016 XC90 was rear ended and my first thought was to send it to Jim Fisher since I bought the car there and its the only place I do service. After three months, THREE MONTHS, vehicle still in the body shop and repair uncompleted. During the three months, I called Jim Fisher 15+ times, and they called me only 6 times (a couple just to reply missed calls from me). I expect high quality service when I buy high-end vehicle, not such inattentiveness. Personal change should not be the excuse of everlasting delay. Show some professional management, would you?Before they started repair, additional damage was found and I understand that some problems wouldnt show up until you start working. Right before the final assembly was done, they discovered another damage? Excuse me? What have you been doing in the past three months? Is it not long enough for you to fully exam the damages? The vehicle was in your shop day and night for THREE MONTHS! I was first told to expect the vehicle fixed around Thanksgiving, then before Christmas, then after New Year. Now my only wish is to get it back before Valentines Day. Maybe? Hopefully?Im glad my name will show in this review. Because Jim Fisher would know who I am and I did not lie. Will never go back to Jim Fisher. And never recommend anyone to go.

Wonderful service, very nice and clean. Made me feel welcome

People are nice. Service was done the same day. The location could be better but it seems like they arent going anywhere soon

My review is for the online booking. I had a confirmed appointment, for the proper type of service as well as for a rental car. I showed up at the appointed time to learn that the wrong service had been requested and no loaner car available. I was told the online booking system does not in fact work with the Jim Fisher system, which is why my confirmed loaner didn’t happen.It is only once in a blue moon that I have time during the week to get to an appointment, and i have been told I can’t come in in a Saturday for any diagnostic work. I was offered a loaner down the street, but I would have to get a ride to and from Volvo and it would need to be returned in the evening regardless of whether my car was actually ready.I know this wasn’t my service person’s fault, but I’ve waited for months to have the time to bring my car in, and to be told that I’ll just need to reschedule is beyond frustrating.I can’t be the first person to have had this experience with the online booking, so I do hold Jim Fisher as a business accountable for not taking the time to have a human double check directly to make sure that everything was in order for the appointment. They should have been tipped off when a 10 year old Volvo was showing up in their system for a 15,000 service!?!

Tom, Doran, and Jane thank you so much for making our preowned Volvo purchase so enjoyable.We really appreciated your friendly genuine demeanor and finding a quality car that fit our budget and requirements. We really like Volvo’s and it’s even better to buy from a long time Portland family!Thank you.

Best Service Department in the entire Portland, Vancouver, Beaverton and Hillsboro areas. No one comes close.

No pressure, good staff great selection

Terrible experience with both the sale and service departments. BUY SOMEWHERE ELSE!!As I am getting ready to sign the paperwork on my new Volvo the sales man tells me I cant take it because it is having some paintwork done. The car was damaged enough that it needs paintwork and they didnt tell me till last minute. What followed was all the bs you would expect at a high pressure used car lot.The service center is equally terrible. You work with one service advisor which at first seems great, but its a huge hassle. If your advisor is not there no one can give you answers on what is going on with your car. Additionally, every time I get my car back from the service department it has new scuffs and scratches. They are small and most would not notice, but you can tell they dont take good care of the car when it is in there shop.

Prompt and friendly service.

This review is mostly for Doran in sales. He was awesome. Respectful, fun and no hard sell. He just let me and the family test drive the car (not even a Volvo--it was a trade-in RAV4) and asked if he could answer any questions. While the price of the car was not negotiable and I well know I didnt get the best deal ever, what is more important is that everyone I met was respectful, kind and seemed genuinely to want to help without getting in the way or pressuring us to buy. Kudos to the folks we worked with making this a very easy purchase.

The last time I was in half of the service staff did not wear masks. This is dangerous and unacceptable. Before you go in, you should be sure that they have been wearing their masks in the enclosed rooms or you will be exposed.

Great staff. Comfortable waiting room. All first class!

Nick at Jim Fisher Volvo takes very good care of me and delivers excellent service. He always goes above and beyond to help me and answers all my questions.

We had one of the best buying experiences weve ever had (and I buy a lot of cars). The salesman we worked with (Tom and Doran) were very helpful and made us feel at ease. The Fisher family is a wonderful asset to our community and we were proud to support their business. We absolutely love our new XC90 T8!!

Best in town! I am partial to Volvo. They also have a selection of old school Volvos that are a must see for automotive lovers.

Nick, my service adviser, is always accommodating, professional, and simply helpful. He knows me, knows my car, and is able to quickly identify what needs to be done with the car.

I had to get my xc70 towed here after my other mechanic did their best trying to fix it. JFV is amazing. Best service. I love the thoroughness and honesty. The complementary car-wash is also greatly appreciated.

Came in for maintenance. Service dept checked on warranty & most of the job was covered. Excellent explanation of the work to be done & when to follow up

Its always a pleasure to work with very courteous and knowledgeable staff.

Service department was great! Lost a key for my 95 850 Volvo, with the right paperwork they hooked me up and got me on my way. Thanks guys!

Michael Jacobs and the rest of the staff were a pleasure to work with. Michael was patient, thorough, and very responsive to any email or call I made. Because of my experience with Michael I decided to trade in my BMW 535i for a new Volvo S90 Inscription.

Went on a test drive, the salesman was pushy and a bit dense. We went in as a family of 4 to test drive our next car.... YES WE ARE ALL GOING ON THE TEST DRIVE! I know it’s “policy” but you took my gobbam insurance info, I’m insured let me drive if I reck your car I’ll buy it dunce!

Took my new-to-me C30 to their service dept. and Nick T, handled everything. His research determined that the 20k service had already been completed so all the car needed was an oil change. He saved me money!

I have called Herzog-Meier Volvo 2x for a part and was promised a call back after waiting on hold forever and being transferred to the wrong department. Jim Fisher Volvo picked up on the first1st ring, got transferred to the correct department AND helped immediately. THANK YOU Jim Fisher!

I went to a different dealership to get a new key phob. They quoted 105 for the phob and one hr labor at 67 plus a software download. Problem is they were a week out. I live 100 miles away so I called around and Jim Fisher said they could do it today and it would be 250. Sounded about right. I get here and checked in. Then Im told its actually 330 and that there labor is 123 hourly. Definitely first and last time I will be here. Worth the wait else where.

I visit Jim Fisher Volvo for regular maintenance and minor concerns. I love my 09 Volvo XC90, and I get fantastic service from the whole Jim Fisher team.But I must give a shout out to Rich Glen, my go-to guy for any and all questions, concerns and service.Rich has consistently provided professional, polite, caring customer service to us for everything from oil changes and tune-ups to a minor oil leak. His guidance and expertise when it comes to Volvos is unsurpassed.Thanks, Rich Glen, for making my Volvo service experiences over these past 5 years perfect!

#1 place to buy parts for your Volvo DIY. Seriously. Cheapest. Fast. In stock.what else....?

Bought new Volvo XC60, best experience ever. The service dept there is amazing. I had some questions on my bluetooth and connecting car. They were amazing. Thank you so much.

Great customer service in the sales department, I’m sad to see that the customer service in the service department doesn’t even try to accommodate an emergency situation. But I’m loving my new Volvo!!