We love our new dining set!We visited four other furniture stores before we were about to call it quits on in-store shopping. After taking a short break to make a Lowe’s run, we spotted the HomePlace van and figured “ah what the heck, one more shot”. The second we walked in we saw the most beautiful showroom with so many incredible pieces. After walking around a small section of the store, we spotted our table and had to have it. Mike gave us the rundown on the piece and helped us visualize it in our space. He also showed us another table with a live edge that was absolutely gorgeous and gave us options. Mike and Cameron patiently helped us weigh the pros and cons of both tables. We ultimately deciding to come back the following day with a sample of our flooring to make the final decision. They even moved the pieces into different lighting so we could see all the nuances. Cameron helped us find some chairs that were exactly what we were looking for in our budget, and they arrived ahead of time! Mike was so helpful in helping me load the table and bench in the truck and getting everything home safe and sound. We couldn’t be happier with the experience we had with HomePlace and will surely be back! Most definitely recommend.
We stopped by Home Place Furniture & Design after looking at several other furniture stores in the area. Home Place by far is superior than its competitors. Everything in the store is priced very reasonable and is made of high quality materials. Cameron helped us pick out a wonderful dining room table and directed us to many other accent pieces to outfit our new home. We will definitely be going back in the future to work with Cameron. What a great experience we had today!
Love this place and it’s owner, he is a very cool guy and indeed will help you and find your best fit.
From the very beginning of our buying experience to the continued and ongoing support, these guys are truly the best. The buying experience was simple and the furniture was delivered on time. What sets them apart is we recently had an inquiry about the couch we purchased 5 months ago and they worked very hard to make sure we were happy. Customer service is excellent here.
Angela was so great to work with!Got an amazing couch for an amazing price!
My husband, son, and I went to this furniture store to find a bookshelf for our home. The store manager helped us find the exactly what we were looking for! The was no pressure to buy that day however we felt confident in our decision so we pulled the trigger. I would highly recommend this store due to the service and quality products they provide. Thank you!
Home Place Furniture & Design is right on point with customer service, quality furnishings and great customer assistance..Cameron is a all-star with great knowledge of the furniture world and design concepts...I will definitely return for future decorating needs...
Awesome Service, HUGE selection and very friendly sales couple.
To say we are thrilled with our experience at HomePlace would be an understatement -- We had such a ball shopping for furniture with the knowledgeable staff; we purchased what we feel is high quality, fab design products, and the team was flexible, patient, kind and super knowledgeable. Well be back again and again. Dont miss this gem!
This is a great store and offers many options for furniture, nick knacks, pictures, etc. Weve ordered a fair amount of furniture recently and the experience has been wonderful as they are all very helpful and professional.
Design person was helpful pricing many bedroom sets in catalogs for me. Took a lot of time to help me find what I am looking for. Couldnt pull the trigger and order a bedroom set I couldnt see, however. And she never called me back!! Was supposed to check out a few things and call me. Commission!!?????!!
While I was initially very excited to be able to support a local business (especially during the pandemic) and find a couch that I was happy with that was reasonably priced, I have to say my experience here has sadly been a terrible one. I saw many more positive reviews about this place than negative, so I decided to be optimistic and take a chance on a smaller outfit. My friend and I went to the store together and that first experience was great, with all the salespeople offering a lot of help and spending the time with us to make sure I found a couch that was exactly what I was looking for. We were so impressed by them at first that my friend was planning to come back and shop for furniture for her new home with them, even though she lives out of state. I paid for my sectional in full upfront (which looking back now seems like it was a mistake) and was told the delivery time would be 6 weeks normally, but that with covid it was increased to 8 weeks (one of the reasons I went with this couch was the relatively shorter delivery time compared to others).After over 11 weeks I still had not gotten a single phone call or update about my piece, so I called Home Place and they offered no explanation or apology (which i didnt think much of at the time, but looking back can see this is where their professionalism started to go downhill), but they checked on the status and said it would be a couple more weeks before it was ready for delivery. They called me a week later saying it was ready and we finally scheduled the delivery for 3 weeks later (though in fairness a week and a half of that delay was due to my unavailability, not theirs).So at this point we are over 15 weeks out from when I ordered the piece. They use a contracted delivery service, and did after much back and forth finally agree to discount half of the delivery fee given the significant delay. I scheduled delivery for Wed, and was told Id be called by the company on Tues night to schedule a time. Instead I got a voicemail at almost 9pm on Monday saying they would drop by on Tuesday for delivery! I called back and was able to reschedule for Wed evening from 6-8 pm, but again, no acknowledgement of any error on their part for the miscommunication. By 7pm on Wed they hadnt showed up yet, so I called the delivery company but only got their voicemail. After a week of not hearing anything back from either company, the next Wednesday I left another voicemail with the delivery company (even though I called well within business hours) and still to date have not received a call back from them. I also called Home Place the same day to find out what was going on and they seemed to have no idea that the delivery had not been completed. They did say they would check up on it for me and reschedule delivery for next Tuesday (which will put us to over 17 weeks from purchase date). This last phone call was a few days ago and I still have not gotten a phone call or update back from either company with any kind of an explanation or confirmation of delivery. I have my fingers crossed that everything will go smoothly next Tuesday (I will be calling both places back on Monday), and will update this review if/when my couch is finally delivered, but its safe to say this has been a more than frustrating experience.I have never written a google review in the past, but given the significant expense of furniture for most people, I felt it was important to make my experience known so shoppers can go in with open eyes, especially after noticing a few more reviews with very similar stories to mine as i was scrolling through today. I understand small businesses have been struggling lately so I have tried to be as understanding as possible about the delays, and while no one I spoke with has been uncivil or rude as such, the lack of professionalism in repeatedly failing to follow up and acknowledge mistakes has really been disappointing. I just hope I actually get my couch and we can end this on a positive note!
What a nice comfortable and clean place to shop for furniture!! Or hassle free salesman’s name was Mitch and he helped us get the beat prices for the prices we fell in love with. Will definitely be back and refer all friends and family to this storefront!! Thank you for your professionalism. Cheers
Louie was great. Took time to answer my questions and show me options without pushing other items at me. Will definitely think of this place for my next furniture options
Visited to look for a couch. Angela took the time to listen to me explain what I was looking for in a couch, then researched her stores and warehouses to explore every option that Home Place had for me.Thank you
So helpful and friendly, will definitely shop her again.
After doing much research on what we thought we be a high-quality, long lasting sectional, we chose to go with Home Place. We were greeted by Cameron, who helped us pick out the right sectional for us. She was very friendly and helpful (at the time). We really liked the look of a lighter cream colored couch, but with two young kids, we thought it would not be very practical. However, Carmen went out of her way to assure us that the fabric was specially treated and would not stain or get dirty. She even showed us a picture of her couch (the same one and color we were looking at) in her house with a 2 year old and a large dog. She also stated that we would have a lifetime warranty that came with the couch should anything happen. So with her guidance and advice, we purchased the cream sectional. Within months the sectional not only looked like a decade old, but there were pulls in the fabric and the cording was almost completely flattened and the cushions mis-shapened. Mind you, we kept the couch impeccably clean. We dont eat on or around the couch and dont even allow shoes in our house.So, my husband and I ended up going to Home Place and contacting Cameron. She was very empathetic and concerned and said she would contact Bitwell (the maker of the couch) and at the very least that she would send out her own in-house cleaner to see what could be done along with hopefully Bitwell fixing all the issues with the couch and/or replace it. She gave me her cell phone and I sent her all the pictures she requested of the couch. Three weeks went by and I didnt hear from her. I tried texting her and no response. We went back in to the store where another gentleman said he would have someone contact us. We were never contacted again.We are VERY disappointed in Home Place and Camerons lack of professionalism and responsibility to her customers. We spent a lot of money on this sectional that is such poor quality. We have reached out several times with no response or resolution to this problem. We will never do business with them again and HIGHLY suggest you dont either. You will be treated wonderfully on the front-end but left high and dry should you need anything on the back end.
I have had the worst experience with this place I ordered my couch from Cameron on November 14, 2021 paid in full $3,200 it is now June 18th, 2021 I was quoted 16 weeks, received a letter stating due to COVID and shut downs it would be another five weeks. Fine March/April rolls around every time I call I get quoted a different time frame, I called today and was now told the end of July middle of August. The sales rep that I worked with Cameron completely avoids me and never follows up. I have asked to cancel my order and instead Manager tries to upsell me on another couch and tell me that I cannot just ask for my money back because I have a loner couch which is the cheapest thing I’ve ever sat on and was only offered to me after waiting 6 months for my couch and it’s now going on 8 eight oh and delivery. The most recent excuse I have been given is that there is now a foam shortage so now that’s causing another delay. If you’re looking for good or even decent customer service I would completely avoid this place the way they avoid caring for their customers. I called today and was told I’d get a call back but I’m 100% confident that will not happen. Worst experience of my life.
I ordered a chair for my elderly mother on January 14th, so she could sit comfortably when she watches TV, knit, etc.... A kind salesperson, Tabitha Hills helped me pick out a chair and purchase it. Once that was all done, she told me that it will arrive within 7 to 14 business days.Its been a month since I placed the order, and still nothing. When I called the store for an update on the order, I talked to a so-called manager, this manager was so nasty and rude. It seemed like the manager didnt want to help me one bit and said we cant cancel the chair. I said I would dispute the charge on my credit card, the person slammed the phone, not hanged up but slammed the phone on me. I was ticked off, and now Im working with my bank to dispute the charge since this company is not cooperating and Im out of a chair. A couple of hours later from talking to the manager, Tabitha called me back and helped me with my issue, and set everything right.I believe Tabitha Hill should be the manager because she was more professional, kind and caring like a real manager should be, not like this so-called manager that has no place in a business of any kind! So please stay away from this store because you will get screwed over because they will not live up to their promise, and I will never buy anything again from this store!
Harry and Cameron are the best. They always help me get hard to find items (like my recording studio desk or high end office furniture). I needed a box spring today, and they came through like always! As a Realtor, I find this to be an excellent place to source furniture for staging and my clients almost dont want to move once they see their design choices.
Yall this is the find we needed. Their space is full of products by beautiful local artists and furniture builders, along some bigger brands from all over. The prices were impeccable, but it was the staff that really shot this into a 5 star review. If I could score it higher I would.We worked with Cameron to choose the right shapes and fabrics to outfit the living room of our new home. She was extremely patient, thoughtful, and thorough. Never pushy and always listening, she made the experience both exciting and reassuring that we were on the right path.Love it. We will be back!
Cameron was amazing. Very knowledgeable and informative in helping us land on the perfect furniture for our home. We love the couch we bought today with her assistance and expertise. Thanks, Cameron! We will be back in the near future.
10/10 Shopping Experience! The guys at Home Place really know their stuff! Hands down the best furniture shopping experience i’ve ever had. Great Inventory, Impeccable customer service and an all around fun environment to find whatever you need. If they ever didn’t have exactly what I was looking for they were quick to help me get on their online store and order exactly what I needed. Home place is my new got to spot. Check them out for yourself.
The staff were very helpful, and accommodating! Thank you for all of your help!
Very nice and friendly people!
Amazing store with a huge selection and very reasonable prices!!! The staff was super helpful and even the owner himself helped us through the buying process! Highly recommend this place!
I went in and explained what I was looking for and the staff was just amazing they were so helpful, answered all the questions I was asking them, reassure me that I was in great hands, and the prices were great and affordable. The customer service was just really great I can not express that enough and my furniture was delivered in perfect condition which made me even more happier. They assembled everything properly and were just great at their jobs. Five stars isnt enough for how great the service was I would differently be going back and will recommend them to all my friends.
Awesome furniture store. I can’t wait until they open back up tomorrow 5/15 along with other businesses. I will definitely send all of my clients their way. They are personable, knowledgeable, and their customer service is the best!!
Great store with well thought out design. Really helped to see functional layouts. Each “room” inspired design ideas I could bring into my own home. Loved the store and the quality of all the pieces they show. Worked with Cameron today to buy a couch and she was so pleasant. Literally every other furniture store I had been to had some person rush toward the door ready to sell.. not ready to help. I highly recommend HomePlace!
WOW, what a beautiful store! I went to HomePlace to get some ideas for my home that Ive been wanting to refurnish and ended up purchasing all of my pieces from them over the course of a few days! The furniture they have is modern/contemporary with some traditional and the quality is amazing!!!The staff was very friendly, knowledgeable and easy to work with. They are still setting the store up, but there was already a professional designer in the store that I was able to work and pick the right pieces. Harry, Alma and Cameron are my favorites! I cant wait to come back for the grand opening and see the store completed!!!
I bought my sofa here and absolutely love it (have had it 6 months now). Carmen was super helpful and Home Place has been super receptive to my needs since (I have lost my extended warranty info a couple times). Def a great company.
I work with real estate! Buy and sell houses, For about a year now I’ve been staging my homes before selling them and they sell quick thanks to home place furniture! I buy all of my furniture from them. They have the best quality furniture for the best prices SERIOUSLY! If you guys are looking for anything from couches to pillows they have it all! 5 STARS definitely recommend!
This Place is wonderful. They have huge Variety of options for home furnishings at home Place and furniture and design.Your employee Jennifer Falcon was so helpful and answer all my questions. I highly recommend her and your store to other people.Sincerely,MJ P.
They have the best products, great prices, and provide fabulous service. Highly recommend HomePlace Furniture & Design!
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Walking into HomePlace I didnt have the vaguest idea what exactly I was looking for but I was greeted with a great smile.I knew the room measurements and an idea but that was it.So after having a good Q&A with the employee, he got a feel for what I may like.With his patience and time I left with no buyers remorse, smiling and satisfied.Thank you Keith
Hands down best furniture store in the Portland area. Staff was friendly and will get you in a great piece of furniture that fits your lifestyle for a reasonable price. We currently are furnishing our new home and after having issues with other stores in the past, we will only be going to home place furniture to furnish our home. Thanks Harry for all your help with finding us the dining set and sectional that looks beautiful in our new space. We have gotten a lot of compliments!
Come see me at HomePlace! Our slogan is “Elevate Your Space!” We aim to have one of a kind pieces that you’ll love. We support local companies that stand by there products and deliver great customer service.
Was a great experience. Been to a few other places and Home Place was by far the most welcoming and helpful. We worked with Louie who greeted us, asked what we were looking for, and left us alone. Wasnt circling like a shark waiting to strike, like every other place Ive been to. We end up buying a bedroom set and mattress. I would recommend to friends/relatives.
I ordered a couch in early December and was told there would be a 8-10 week delivery time. I thought this delivery time was lengthy, but I was willing to wait for the right couch. The couch was paid for upfront. This is now the end of week 12 and I still have no couch. I’ve reached out to the retailer 4-5 times and have heard varying excuses with no precise timeline for delivery. Not once has the company reached out to me to inform me of any delays. At this point, I’m unsure if the couch exists and if the charge needs to be considered fraudulent. Buyers beware.
Great atmosphere! Very helpful and knowledgeable associates. They seemed to be there to meet your needs and the only priority was to ensure that I was satisfied
I received excellent service from the staff at HomePlace. They are very personable and work hard to make sure that your purchase meet your needs. The sofa I purchase is of great quality as promised.Cameron and Harry were great to work with.I will be a returning customer.
Greetings HomePlace Furniture & Design,The products at your store are so lavish and flamboyant.Besides that Im very much impressed with the prices. 👍🏻Ill definitely recommend your store to family and friends.Nevertheless, I came across your store on Instagram @Jfalcon777. I had a few questions regarding a product and Ive received response within few hours.I appreciate the customer support.Look forward to buy the golden wings for my master bedroom.Best regards,AB.
Felipe was a great salesman and helped us the entire time while deciding on our new couch. A really great experience and we have a great new couch in our home!!
My best Home shopping experience was here. They got me the couch I wanted at the price I wanted. Quality was definitely there so we bought our bedroom set too. They have the best financing options as well. I would definitely buy from them again.
This place is amazing! Great selections and excellent customer service. Thank you Cameron I love my bedroom furniture and painting. Will definitely be back.
The Home Place staff is amazing. I worked with Alma in particular and I loved everything about her! She made the long and dreadful process of furniture shopping a breeze. What really helped was that she is also an interior designer and knows her product.The store is in a great location and is absolutely stunning.From the furniture to the accessories to the walls, you can tell that they are taking their time and picking each item individually to make it look perfect. It is priced accordingly .I highly recommend this store to anyone in Portland looking for furniture!
Can’t wait for this store to open back up! They have the best selection! Best pricing and most honest and friendly staff!
We were promptly greeted and well taken care of, we will buy from there again.
Wow, What a gorgeous store! I love the fact that they support local artist. Cameron was a delight to work with, she made the experience of buying new furniture for my place easy and comfortable. I highly recommend working with her! I look forward to coming back to decorate the next room in my home.
Love this store! Great selection, high quality, unique furniture at amazing prices. Harry is so friendly and helpful, without any pressure. We love coming back, just to see what new items came in. Truly a unique business with focus on service and the customer needs.
Was totally impressed with the way they respected social distance and the proper measures suggested fair prices and amazing selection. Love this place .
I found the salesman to be awesome,not pushy yet knowledgeable.Best selections with best pricing.Great follow up with delivery. I highly recommend Home Place Furniture.
The staff is great, got my living room set just as I wanted. Great quality and great service. I will definitely come back for our bedroom set.
This place is the best! It’s a modern, upscale furniture store! The employees are very friendly and don’t pressure you to buy anything. They also listen to your needs and help you find what you really want and need. I highly recommend stopping by and see what they can offer you!
Extremely good costumer service, and nice store!
HomePlace has very high quality furniture. My favorite place to shop because they make you feel at home while checking their products out! This is your one stop shop for your home/office furniture needs and decor!
I am looking for a new couch and stopped in to see what they have. I am not quite ready to buy and always have my guard up because at most furniture places have a sales dude who follows you around. Long story short, they were really helpful, let me cruise around the store at my own pace, and although I didnt buy anything, I definitely know what I want now!! They have beautiful furniture. I havent seen other stores carry what they have.
Best experience I’ve had buying furniture in a long time. I had the pleasure of working with Cameron and Harry. They were great! No pressure whatsoever and very affordable. I highly recommended HomePlace
Amazing store, service was exceptional. The prices were far better then competitors and I felt like they went the extra step and really cared. I will be back for my future furniture needs.
Look, this place is new but they have great service and great furniture. The owner is a good guy too, he usually comes out and greets everyone and offers them wine 🍷 and chips and salsa. Got my stuff so quick. Love my armoire.
Jen was genuinely friendly and a big help in guiding me to some great pieces for my place. Will definitely be back.
An incredible layout filled with an amazing selection. I love the location and the entire staff made feel welcomed. A very relaxed atmosphere with many wonderful furniture ideas
Friendly staff and great selection of furniture. Super clean and inviting! I have worked with several sales people here and they are always willing to go above and beyond to make sure you are happy. Thanks for the great service!
Great experience would totally recommend anyone to go there. The best experience I ever had buying furniture they are not just sale peoples. But peoples who cares about what it is you want.
I love the lines and art that come from this store. Its finally nice to see a big furniture store become modern and not so much like your grandmothers designs. The customizations that they provide create endless possibilities too!
You have a newer employee, Jenn Falcon that has amazing customer service skills. Her follow through and attention to detail has been very helpful and will be an asset to anyone needing her services.
Had a great experience here, felt welcoming as soon as I walked in. This is your one stop shop for all furniture needs. Great prices and I didnt feel as if I was being pressured into a sale. I would recommend everyone here.
Thanks for hooking up our customer waiting area. You were right about the set up, we love the chairs they’re super comfortable. Thanks again for all your help.If anyone needs a great deal on great furniture, call these guys!
My cousin told me to check out this new furniture store for my new couch I was looking for and I ended up finding an amazing couch set for the living room and ended up getting a new bedroom set for the master bedroom. Service and pricing was great. Very modern store when it comes to furniture.
Exceptional customer service. Tremendous knowledge about the furniture industry! Modern and stylish pieces that seem to be very high quality. Harry was and pleasure to work with.
This place is amazing!! We will definitely be back to buy more furniture.
Loved Cameron, she was super helpful and patient as we navigate styles, colors, and pricing. Great experience and highly recommend this place and their broad selection.
Thank you for my lovely furniture. The staff is amazing and Cameron and Harri where alot of help. I will be doing business with you all in the future.
Purchased living room furniture. Beautiful and great quality. Made in the USA. Amazing staff. Cameron and Harry are the best. Definitely recommend shopping here.
Absolutely love the furniture I bought from here. Staff was super friendly and kind. Will be buying more in the future from here
Such a beautiful and welcoming place! I walked in and I was treated like family. Everyone here welcomed me and showed me all the options to make sure when I made a decision it was the right one for me. The furniture is beautiful and the atmosphere is very welcoming. If you are looking for something that stands out and looks classy and beautiful, I would definitely recommend Homeplace Pdx.
My wife and I went to our Delta Park store here in Oregon. This around the time of the superbowl 2020 between KC and and San Fran. Our sales agents were Keith W. and Cameron B. The sale agents was the best service anyone can ask for. They met our needs with superior service. Most importantly, they listened to our needs. Because of their great service we picked KC to win the superbowl. The next time KC plays again.... Ill be sure to visit my KC store. Wow what a coincidence of great service. Great store with great sales agents. Thank you KC and The HomeStore. I totally recommend them.
Received my couch from here. Very professional and the delivery was so quick. Would definitely order from here again.
Great value and service,
I felt very welcomed coming into HomePlace. A very friendly atmosphere and the employees make sure you get just what you are looking for, custom options available :) the owner Harry was especially nice in ensuring that my furniture pieces were delivered in a timely matter and perfect condition, assembly was included.
Was a great experience. Was helped right away and found what I was looking for . Will be coming here from now 🙂
Purchased a love seat for our showroom sitting area. Love the service and quality of furniture. Ill be back for more pieces for my home :)
Gabby Martinez helped me and was super nice! I will be back thanks to him.
I really loved my sectional its very comfortable my kids love it cant get them off coffee table looks amazing will definitely go back
Thank you all so very much had a great experience shopping at your store love my furniture best prices and selection in town go here!
Great quality furniture. Exceptional and knowledgeable customer service from Jennifer.
Homeplace has beautiful, modern, sophisticated furniture. Great bilingual service by Felipe.
Such a great feel the moment you walk in! Everything is beautifully put together and great attention to details.
Love this place great people that work there I’ve got a couch and a bed From them, highly recommend
Love my couches I got from here thinking of getting my table next time thanks
Stop by just to take a look at their selection great selection great experience working with Steve and met all my needs
The staff was helpful and I received excellent service I was particularly impressed with there white glove delivery service and the store was inspiring and full of great ideas thanks Home Place you guys are the best in pdx.
THANK U SO MUCH FOR MY BEAUTIFULL BEDROMM SET ! ...AND I HAVE TO SAY EVERYONE THERE IS SO AWESOME ..IT MUST BE UR FURNITURE GO TO STORE LOVE IT !!
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Had the most amazing experience with the sales people and the store i love my queen bedroom set i will most definitely be coming back for my dinning set here
Best customer service, Cameron really helped me out with finding exactly what I was wanting. I will be coming back to buy more for the rest of my home!
The owner was patient with great customer service. They were kind and showed us all of our options. The store has unique and beautiful furniture.
The furniture was really beautiful I would recommend my friends and family to go and buy furniture and there’s really friendly staff.