Best customer service Ive ever gotten for anything shipping related ππ
They knew exactly what to do for my paperwork and when I forgot a document at their store, they found it and held onto it until i was able to get back.Awesome people!
Extremely friendly and kind staff. Did my live scan here, great experience.
Nice people. Has a little gift shop. Social distancing & masks. They also have it set up to where people come in on one aisle & leave on the other so no close passing.
Much, much better service that the PA in Penasquitos! The Poway PA staff are friendly and happy to serve you.
I recommend this location highly. I have a PO Box here and come often to pick up mail, etc. People are very nice, friendly. Word come to mind is Warm. Helpful of course. Really welcoming business. Appreciate their attitude and again recommend to anyone.
Every time I come to this location, they are always so friendly and helpful. Cant say enough about the level of customer service and affordable prices for their services offered. Keep up the good work and I will be back and will 100% recommend you to any of my family and friends.
Awesome Company!!!! Teri went over and beyond in assisting me,. (not once but twice) in resolving issues that occurred with my sent packages, due to the carrier. Best place in Poway to get your goods delivered safely!
I really appreciate this store they are friendly helpful and I always leave happy . They have helped me many times Thank you sissy
Dennis is amazing. The customer service is top notch. I had a PO box there for over a year. By the second time I was in to pick up my mail he remember me and my box#. Wow! Also when I need to send a package he was not only helpful but informative and told me the most cost effective shipping option. I always spoke highly of him and their service and told my girlfriend about that place. She was impressed with them also. She now uses all her mailing needs through him there. Great job Dennis!
Every time going in here. You are greeted with smiles and Fantastic customer service! I drive out of my way to come to this postal annex.
This business closes as FedEx drivers drop off packages that were not signed for. To me, it seems this negates being able to pick up a package from a local location. This services hours should be rethought, self-service should be implemented, or it should be dropped.
Staff is always friendly and helpful.
Terrific service direct from the owner, and one of the FEW places where you can get a proper Canadian passport picture done (the dimensions are different from the US passport pics). While I was there I bought some very cool little fun gadgets as well. Great shop, great guy!
Offer Canadian passport photos service - the best quality of service.
Worst customer service ever. The asian lady is super rude and she doesnt have any idea what she is doing... i went there to get my live scan, she filled out the wrong form and charged me 70$, when i came back to told her this is not the right form she said she cant help me and i have to pay 70 more dollars to get the new one!!!!
Close, convenient, friendly... my favorite fax monger
I went to a competitor to send out a fax. A simple fax!! I had to insert my Visa Debit card into a card reader. I use this card to rent cars, make hotel and flight reservations. No problem? Yes problem it wouldnt take my card. Why? Still baffles me. I didnt have cash so I would had to have gone to a bank and to get cash. Solution. I went out and got in my car, went to Google Places on my Droid phone. Typed in faxing services. The first place that came up was a Postal Annex+. It was closer to my house. I went there paid more than half the price of what the competitor was going to charge. At the competitors I had to do it myself. The gentleman at Postal Annex+ took my fax went to his fax machine loaded it and faxed it. Took a couple of minutes, gave me my confirmation and used the same Visa Debit card I tried to use at the competitors it worked at this store. What a deal. Instead of $7 it cost me $3 and I got real customer service. Thank Postal Annex+.
Amazing staff, super friendly, and very affordable pricing.
Super friendly! the lady that greeted me inside didnt even work there. Dennis helped seal my boxes & thats it! Errand done.
Wow!!! Customer service is wonderful. Every time I come into this store.alway greeted with a smile and plenty of help!! Beats going to the post office.
Excellent and friendly service! I would give 6 stars if I could. They are helpful in every possible way!
Efficient, friendly, quick. The owner is very helpful. We shipped 10 boxes to New York, it all went smoothly.
I came here wanting to return some Amazon items, and although I couldnt get them done here, the staff was so so sweet! He definitely brightened up my Monday!
Spot on and friendly. Prices are what you expect, but the service has been great. The owner doesnt overcharge and gives you options.
Nice place. Super friendly staff.
Dennis is great. This place takes care of all your postal needs
Dennis & the staff are amazing! Best Postal Annex around by far.
Customer service is excellent! Steven is a delight!! And the store is well organized and accessible ... thanks!!!!
Postal Annex on Pomerado Road could not have been more helpful with a package that was identity theft. The did beyond the call to try to catch the guy.
Great service, amazing workers!
Dennis and company are friendly and attentive. Will ship from here again.
Nice alternative to the post office
Awesome staff, quick and easy, great prices
Quick service
Fast and friendly