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Lithia Chevrolet of Redding
200 E Cypress Ave, Redding, CA 96002, United States
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Lithia Chevrolet of Redding
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Bo
Review №1

As a disabled Marine Corps veteran it was an amazing experience, after recently having my truck stolen Jacob and the entire team worked tirelessly up until 9:00 pm to get me into a new truck with an amazing deal that I couldnt have gotten anywhere else. I really cant thank them enough. I highly recommend shopping for your next vehicle at Chevy Lithia here in Redding. Jacob is also a Marine Corps vet and an amazing salesman. I recommend that all vets and non vets ask for him when looking for your next ride. A HUGE thanks to Jacob and the entire Lithia team!

La
Review №2

Both Nick and John are a pleasure to work with. A truly above and beyond level of customer service!. Nick worked diligently on expediting the the purchase process and readying the car I wanted because of a time constraint I was under for a family trip! That is the type of service that deserves a tip after the purchase!Thanks guys👍

Fr
Review №3

I was not pleased with the service advisor and how he handled my service needs. I like a person that does their job and not hand out poor excuses as to why the work was not done in a timely manner. He knew what the problem with my vehicle was and that we had an extended warranty, but waited until I brought in my vehicle to start the review with the warranty company, instead of having that all taken care of when I arrived for my appointment. to me this is not good customer service and a waste of my time due to his inability to do his job in a timely manner. Lithia of Redding has gone down hill over the past couple of years under this new general manager.

Ja
Review №4

When I called ahead and talked to Ezra about test driving me new car I didn’t think it would actually happen, but with his help we were able to make a deal and I got a car that is as close as I’ll get to my dream car for a long time! Thanks Ezra for making everything easy!

Sh
Review №5

My vehicle was having serious issues, seemingly transmission related. Engine was surging and would go dead if accelerated was pushed too hard. I had warning lights on that said Service Stabilitrak, Traction Control Off, Service Traction Control. The warnings began several days before the surging issue. Dropped my car at Chevy and 5 hours later they called to inform me there were 2 issues. One was a steering wheel sensor that had gone bad, which was the cause for the warning lights. Cost $420 to replace. Next, they said the surging was due to a bad transmission and the whole thing needed to be replaced for $6,000. The vehicle is 4 years old with only 85,000 miles. NO WAY!We asked that the sensor be replaced and they called the next day to tell me it was done and had fixed the warning lights. He also cautioned me against driving the vehicle because the transmission was bad. We picked up the vehicle, intending to take it somewhere else for a second opinion. Drove it off the lot, floored it, and guess what????? Car is FINE!!!! Today is 9/21, one month after the car was in there. Not a single surge, not jumping or hopping. Car shifts smoothly at low and high speeds.Its ridiculous that they did not drive it after fixing the sensor to see if the problems were related. And if they did drive it, then its criminal to advise a client to put a new transmission in when one is not needed. We will not be taking our vehicles back to Lithia Chevy for repairs ever again. In addition, I have told everyone about the situation so that if theyre told they need a repair, they should get a second opinion. From what I could see, Lithia was doing brisk business and staying extremely busy. One would think screwing customers over in this matter wouldnt be necessary. But, apparently, its either promoted or there is such a level of incompetence that we do not want to do business with you guys ever again.

Lu
Review №6

Jacob was very helpful and was never pushy about any aspect of the transaction, which is a pleasant surprise when making a large purchase.

Ch
Review №7

Quite daunted as a first time buyer coming in for a nice car with my lack of credibility. I was helped by James their one salesmen, who did a damn good job getting me through the process without that expected vulture capitalist attitude. Spent hours with me and did all he could to make my purchase as buyer friendly as possible and I walked away quite satisfied so. He’s got a dope Cobalt too!

Da
Review №8

Once again Lithia Chevrolet comes through! Adam Torres was our sales person and he was fantastic! Super friendly and went out of his way to accommodate. Wasnt even sure what I wanted upon arrival so he just showed us available options and very patiently walked the lot with us. Wasnt pushy. Wasnt rude and condescending. Understood the budget we were shopping with. And he delivered! Have a great 2017 Honda with Super low miles. Pretty much a new car fully loaded! If youre looking for a new vehicle, head over and ask for Adam!

Jh
Review №9

They worked with me everyday step of the way. Even when it turned out a part was faulty, they were able to give me a rental until my car was fixed. Definitely recommend Steve Fisher to anyone looking for a car

El
Review №10

Chayne was awesome, he helped me & my husband get the best deal for our new car and made us feel welcomed. Eddy, the finance manager, was also fantastic. Just an all around great dealership. Would definitely recommend.

Ki
Review №11

What a friendly place. They all made the experience of buying a vehicle so much easier and more pleasurable. Ezra was awesome! Definitely recommend you request him if you are looking to buy a vehicle!

St
Review №12

The representative I dealt with seemed honest and sincere in proving me with details of the sale of a brand new vehicle. There was no back and forth negotiating. I was upfront with what I wanted, and he sincerely did, to the best of his abilities, what it took to oblige me in my request. I am looking to purchase another vehicle from Lithia within the next 60 days.

Ke
Review №13

Took my 2020 trailboss in for oil change asked to rotate tires. Paid for tire rotation. Next morning went out to check tire pressure and saw that they had not done the rotation. Went back to dealership they asked tech and he didn’t remember. Set up another appt which I will not keep to rotate tires. Total lack of integrity.

Jo
Review №14

Sales force very helpful. Listened to me. Did jot try to over sell. Fair to deal with. John Nash went overboard to ensure I felt safe. I will buy here again.

St
Review №15

The salesman James R is an excellent individual and a very caring associate. He explained everything very clearly and helped me understand the contract. I greatly appreciate Lithia Chevrolet for employing him and I appreciate his service in helping me find the car that fits my family.

Mi
Review №16

Was trying to purchase my leased truck which I bought from another Chevy dealer and couldnt get answers from GM as I didnt want to drive back out of area to complete, so I called Lithia & they got right back to me with all the answers. They did all the necessary paperwork to complete the transaction. Very professional & pleasant to work with. Thank you for taking the stress off me .

Me
Review №17

Purchasing a vehicle from Lithia was by far our best car buying experience. Adam and Dustin went above and beyond to get us in our vehicle without pressure and at the price point we needed. We were in and out of there quickly which was great considering we had our two small children with us. We LOVE our new Traverse. We will definitely be shopping with Lithia for any future vehicle needs.

Da
Review №18

Cheyne Birdsong is THE MAN at Lithia Chevy in Redding. If you’re looking for a good deal, and want to work with a great salesman, go see Cheyne at Lithia Chevy!!!!!!! I’ve been working with him for a couple weeks and he picked out some great options that fit my needs and situation. He’s really considerate and easy going! He made sure I got into a car I really like, and did everything he could to help me out and give me the best deal he could. I am really happy with my experience at Lithia with Cheyne these past couple of weeks. Thank you Cheyne for your hard work, and I’ll be back when it’s time for my next ride!!!!

Al
Review №19

This was my first time purchasing a car off the lot and I was nervous. Josh took absolutely good care of me and helped me get my dream car! Everyone at the dealership was extremely nice and showed great hospitality. Thank you Lithia!

co
Review №20

This dealership is incredibly straightforward. They gave us a great deal and took care of any concerns we had as well as kept in constant communication with us. I bought a car from crown a few years ago and it was a massive difference almost a complete opposite approach. Customer service representatives are incredible and their sales people were super professional I highly recommend Lithia Chevrolet to anybody

Sa
Review №21

Jacob, Josh and the rest of the crew were very helpful in helping us get a new car. Thanks for being patient and answering all my questions.

Je
Review №22

Great customer service, never felt pressured to buy at any point. The sales and finance teams were very professional. Made the whole process enjoyable.

As
Review №23

We were in an immediate need for a new to us vehicle and Ezra did an amazing job finding us the perfect used vehicle with low milage and great gas mpg. The entire process was very quick and efficient and we received a great deal! Thank you Ezra!

Ta
Review №24

Excellent service! Highly recommend

El
Review №25

Went to Lithia Chevy and Ezra helped us pick out our new 2021 Chevy Blazer. It’s awesome and we love it. Ezra was great and really worked with us to make the deal work. Great customer service. He showed us around and introduced us to everyone for the cars maintenance. Really just a great team of people. Andrew did our financing and was great. I couldn’t be happier that we went there. If your looking for a car go there and ask for Ezra you won’t be disappointed.

Da
Review №26

Cheyne greeted my wife and I immediately and was very friendly and helpful. He definitely went above and beyond to make sure we were comfortable while filling out paperwork and waiting for approval. I would recommend going to Lithia and seeing Cheyne if your in the market to buy a new vehicle.

To
Review №27

Lithia is struggling in the same way most businesses are in California, No one wants to work.The Service advisor Chris M. was fantastic, keeping me posted on the repairs needed on my vehicle. Incorrect parts were shipped from GM, and Chris did everything to make it right with minimal impact to me. He even had to go out to the yard and retrieve my vehicle when it was done, while others stood around not responding to his request to retrieve the vehicle. He was unnecessarily apologetic for the actions of the other crew members. Sincere and made everything right, the best he could going beyond my expectations. Thanks Chris and Lithia Chevrolet of Redding.

Ar
Review №28

They were extremely helpful always kept me informed of everything. Totally went the extra mile. Met us half way for delivery, which we are from Sacramento. Definitely would deal with them again. Thank you

Ro
Review №29

I am so happy with my experience this last week purchasing my Chevy Suburban for Lithia Chevrolet. My sales guy Dustin was amazing and made the whole experience easy, fun, and no pressure which I truly appreciate. Ive purchased a number of vehicles over the last few years, and this was the best experience I have had thanks to him.

Da
Review №30

If youre wanting a car, get it here! James worked tirelessly to find us the best options for a great price. Everyone was so friendly and welcoming. Being first time buyers, the staff here made our experience easy and a lot less intimidating.

Do
Review №31

Prompt and professional service. I wish buying a car was always this painless. Thanks Ki Ki!

Ra
Review №32

We have bought numerous vehicles from this dealership over the years, we have always been treated with respect and professional service. From the greeter to the finance office, and their sales team offers what you need, not too much and just enough. Anyone that is available will answer any questions you might have to giving you the room to “think about it”. I can’t say enough. The last 5 vehicles we have purchased has been from this dealership, Dustin and Steve both are outstanding sale persons and Andrew in the Finance dept are Honest, fair and professional. Truly worth checking out! 5 star service! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Ja
Review №33

Easiest purchase I have ever been a part of. Thank you for your time and effort. It was a great experience.

tw
Review №34

Cheyne at Lithia was really helpful and made car buying easy. Ezra got us a great deal. We were impressed with how helpful and courteous they were. We found the perfect car for our family.

Je
Review №35

One of the best car buying experiences we ever had! We will definitely go back for our next purchase.

Ma
Review №36

After little work on my part I now have a car. I worked with other dealers but nothing ever worked out. Great sales person got me a car the I love

Pa
Review №37

I found the truck I wanted and it was a seamless deal. Steve Fisher did an excellent job selling me this beautiful truck. I highly recommend Lithia. Thanks

Ra
Review №38

The crew at Chevy Lithia has really stepped up their game. We have bought a few cars from them over the years and this was the best experience yet! I was looking for used a 4runner and happened to see one on their lot. Kyle greeted me, we talked about my situation and what I was looking for. We test drove the car and he was friendly informative and was not pushy at all. I went home that night, generally salesmen dont want you to leave the lot. I Came back the next day and bought a 2016 4runner, the sales team worked with me on everything. Ezra was great, Andrew was awesome too.I did not feel pressured, they gave me a fair trade in value. This was the first time I have worked with a car lot and did not feel taken advantage of when the sale was complete. I will absolutely return in the future!

Ki
Review №39

Chris has always gone above and beyond to try to alleviate the ongoing transmission issues my truck has had over the last few years. He keeps me updated and is genuinely concerned with my satisfaction.Also, your shuttle driver Justin was amazing! Great personality and was very helpful in getting me to and from the dealership! He was so upbeat and made the ride enjoyable!

Da
Review №40

Great salesman Adam Torres, finance Andrew and the garage crew . Thank you

ka
Review №41

Kiki,Was by far the best car sales person I’ve ever dealt with. I contacted her through email online sales, she responded quickly and was true to her word. She is my car sales lady for life!

Jo
Review №42

I phoned in for questions and turned in to a Sale. Sales person, Dominik was awesome and very helpful. Even being 500 miles away he was able to make me feel like I was there and helpful.

As
Review №43

Ezra at Lithia Chevrolet was so great to workWith. He answered all of my questions about my new vehicle and was so welcoming! Thank you again! I will be back in the future for my next vehicle!

Al
Review №44

James R and Andrew was awesome to work with! They made the process very smooth and easy to help me get my dream car!! Would definitely recommend!

Ch
Review №45

Lithia was great Dustin helped me get the idea done quick. Nash helped me get the deal started love my choice and the truck is awesome couldnt be happier!!! Thanks guys Ill see you next time Im looking to upgrade!

Er
Review №46

Very disappointed in the customer service. Last weekend my husband and I came by to look at some trucks we found one we liked and started the process of financing. The salesman was not very personable and seemed to be uninterested in his time with us. We sat there for 3 HOURS just for them to tell us they could not make the deal work. The salesman did not check on us once during those 3 hours but did continue to walk past us without giving us any updates. I am beyond annoyed that they did not take our time seriously. I hope you treat other customers with better respect.

Di
Review №47

Was waiting for service to be done, was told it would be about an hour. 2 hrs 20 mins later it was dine. Also had told them about a spot on the body, left rear fender, where it looks like a clip that holds it together came out. Was told I would have to come back for appointment with body shop. I was told I would receive a call by last Tuesday with info on appointment. Never received a call.

Ga
Review №48

Had an amazing purchase experience due to a salesman by the name of Kyle Dillingham. He was quickly able to pinpoint the vehicle I needed for my family when I was not sure which would be best.The day I was to take my new ride home, the AC was not working. He helped me every step of the way. Definitely going above and beyond making sure everything was taken care of for us including taking time from his busy day to get us a loaner vehicle over the weekend, and helping transfer car seats and the whole 9-yards.Kyle was a crucial part of us buying with Lithia/Chevrolet. We had visited many different dealerships prior and he, by far, has the most outstanding customer service, friendliness, and willingness to help of any other salesmen I have met. He was not pushy or abrasive in the least as opposed to many salesmen.Thank you for our beautiful new car!

To
Review №49

John Nash was AMAZING to work with. Absolutely had the BEST experience that I’ve ever had buying a vehicle.

Br
Review №50

Battery kept dying so tech tightened cable and assessed computer and charged less than estimate as it was an easier fix than thought originally

Sh
Review №51

They always do a great job and finish my service on time!

Ca
Review №52

My only concern it that as a Chevrolet dealer you do not have fuel filters for my truck. It cost me an extra hour of waiting time. Steve Fisher who had sold me the truck months ago, visited me in the lobby, he is a good representative of your Dealership. Blaine in service was great and called me to tell me that they had to find a fuel filter else where and the other dealership did not open until 8:30 am. I arrived at 6:45 am. Fifteen minutes on me, but the tech that changes oil doesnt arrive until 8:00 am. I should have called, my fault. Otherwise, all was good. Extremely clean waiting room and restrooms. Two hour wait was fast and comfortable.

Aa
Review №53

The past three Oil change I’ve had to get someone to come back to the car to resetting the Oil life and clean up oil Off my armrest or door. Would not recommend getting the oil change.

Br
Review №54

I brought my BRAND NEW 2021 into Lithia for the first service. Upon pick up, the truck was filthy. Oil drips and smears all over. I had freshly washed and detailed it before the service. Someone reached out to me and offered me a free detail service. I responded with, I just want to make sure my truck is being treated with care and I can trust that it will. He assured me that it will never happen again.Today, 9/29/2021, I was to pick up my truck from a bullet liner install. Again my truck was washed and detailed. ( I take very good care of my truck. I worked very hard to make this happen.) I remined them that I take very good care of my truck upon drop off. Again, he assured me that they would.Again, my truck was filthy dirty with overspray and some white stuff smeared on the door panel. There was bedliner overspray allover the sides of my BRAND NEW truck! Little chunks of bedliner stuck on everywhere! I am VERY mad and will be very reluctant to ever do buisness with lithia ever again.Sent from my Sprint Phone.

Sa
Review №55

Cody and josh were amazing!!!! Made this process super quick and painless! I’d definitely recommend the guys over at Chevy!

Oc
Review №56

The second very best experience in buying a [used] vehicle I’ve ever had is at Lithia Chevrolet. From getting the ball rolling with Nash, to completing everything with Adam.It took only about two hours and 30-45 minutes to seal the deal on the purchase. I hear how others spend up to 4-5 hours buying a vehicle. Not at Lithia. I’d consider buying another vehicle from there if necessary.

Ch
Review №57

Had an easy, stress free, experience. We compromised amicably, and I purchased the perfect truck, at a great price, for my family.I would buy from Lithia Redding again. I also will recommend them to my friends.Sincerely,Chris and Regina Pickett

Ch
Review №58

First off I wanna say that Dustin Jenkins has been a complete pleasure to work with as we are buying our new truck at this location he has been very very helpful in all regards with this purchase he does not try to over sell or beat around the bush in 35 years by far the best experience Ive had at any dealership this guy will move mountains to get you where you the customer wants to beOn a personal note he is the only salesman I want to deal with at this lot due to his professionalism and personality

Iz
Review №59

As first time buyers we have had a hard time finding something that would fit my Boyfriend and my needs for a new car. Cheyne at Lithia Chevy was incredibly helpful to us and helped my Boyfriend find a great car for us. I really appreciate the time and attention he showed us. We can’t wait to come back and see Cheyne for our next car. Thank you for helping us Cheyne we really appreciate it!!!!!

Ro
Review №60

I am very happy with my truck purchase. They held the truck for me all day until I got off work and walked me through everything. Ezra was professional and honest. He gave e me a great deal. They detailed my truck and fixed all the little things I asked for. Very happy.

gr
Review №61

The people here are amazing not pushy at all and will spend there whole day to get you the best deal that works for you super nice people dont waste you time anywhere else Toyota is a joke wanted to put me in the same car I was trying to get out of with more miles Chevy got me in a brad new car no problem when you go here ask for cheyne birdsong nicest guy in there treats you just like family or a long time friend same with rob

Ra
Review №62

I had the pleasure of working with Blayne. He was absolutely amazing! I was worried about fitting my 3 large car seats in a rental vehicle so he pulled a suburban off the lot for me to drive and had it sitting there waiting for me! He gave us whatever discounts he could! He even got General Motors to cover a new air conditioner condenser even though mine was no longer under warranty! He also told me I didn’t need to worry about refueling the rental vehicle when I returned it. Blayne went above and beyond and could not have been better to us! I very much appreciate him and will be requesting my services with him in the future! He definitely deserves a raise!!!

Co
Review №63

Cheyne was super down to earth and willing to bring forward any questions I had to the managers and we ended up making a deal. Good work.

Th
Review №64

A. Torres was great to work with. Fast process and a nice guy. Lithia had the exact truck I was looking for and made it a good buying experience.

Va
Review №65

Great customer service and I got a fair price for my trade-in.

La
Review №66

My salesman, Kyle, was great from the first contact via phone. I was at work and most of the sale was done over the phone. They were very accommodating with my work schedule, staying past closing to finish the sale in person.

Ch
Review №67

Adam T. Was so helpful through my entire purchasing experience. From when I first started to look until he found me my perfect Traverse. He is definitely someone I would recommend purchasing a car through! I recommend Lithia Chevrolet and Toyota. Great people and great service.

Ka
Review №68

So happy and thankful for you Ezra for helping me get into a bigger car for me and my kids I cant wait to go on road trips

Ja
Review №69

The service department has phenomenal customer service! Much appreciated!

Ja
Review №70

Kyle was our salesman and he was wonderful. He listen to what we wanted and was very patient and not pushy during the process. We had a great experience.

Jo
Review №71

Amazing experience, best prices around, and all employees were friendly, helpful, and knowledgeable each step of the way!

Ia
Review №72

Great purchasing experience! Friendly and knowledgeable staff. I truly couldn’t be happier with the buying process. Thank you!!!

Sc
Review №73

James Jay was a no B.S. sales associate. Which I for one can really appreciate. He stuck to the parameters I was looking for and didnt try to upsell me. He was helpful with my trade in as well. I also was pleased with the financing. They got me what I wanted for a payment plan I could live with.

Li
Review №74

Roberto and Gino were awesome in all my dealings with them. I appreciated the excellent customer service.

Sh
Review №75

We had the best experience with buying our Tahoe. They made it super easy!!! 😁😎

Il
Review №76

Adam is a wonderful person and very honest and caring salesman. We would buy a vehicle from him anytime. He goes above and beyond to make sure things are right for us. Curt, in finance, was also the best explaining and taylor things just for us. We took our Suburban on its first trip and stopped at Castle Craigs store today. When we got back in the Suburban wouldn’t start - the battery was dead. I called Lithia and Cris was very concerned. Curt also called us to see if we were safe and getting someone to jumpstart it. We did and brought it back to Lithia. Mike took it right in and replaced the battery at no charge. They made sure we were comfortable while we waited and had it done in no time. Thank you Adam, Curt, Cris and Mike and the ladies answering the phone! You guys are the best! We will only buy from you guys!

Au
Review №77

Jeremy was a knowledgeable, honest and friendly sales representative. He really worked with me getting the right car at the right price, even after hours. The finance department was quick and helpful.

Am
Review №78

Dominik and James were amazing to work with! Highly recommend them both!

18
Review №79

James Jay and The finance department did a fantastic job with helping us find the right car that was comfortable and affordable for our family. This is our second vehicle purchased at lithia. Definitely would recommend them anytime.

Bi
Review №80

I have given them the 3 piece. Only because. They NEVER have anything for my truck. But secret is if you bug them enough. They can point you in the right direction. staff was always professional and knowledgeable. BOW TIE FOR LIFE

Jo
Review №81

Made for a very smooth and transparent buying process. They earned a customer for life! Thanks Lithia I love my new Chevy!

ma
Review №82

Adam at Lithia was very helpful and streamlined everything for us! We were on a limited timeframe to purchase a car due our rental expiring. We had a total loss on our Ki Forte due to a storm in our town and purchased a 2019 Kia Sorento!

Ar
Review №83

Ezra was the best! He took our needs of having a wheelchair and gave us options we could work with. He found a vehicle we loved with so many bells and whistles it was incredible.Curt in financing was very helpful with the details of the vehicle warranties and other options.We came home very happy !!!Thank you for taking such great care of us!!😁😁😁😁

Di
Review №84

I continue to return to Lithia Chevrolet in Redding, Ca. because of the professional and knowledgeable service of all the employees. Most importantly the sales people listen to what I want. The finance people make it possible and go above and beyond to find the best lender. I want to recognize Steve Burgess who has helped me find the perfect vehicle not just once but now twice. He also understands our unique and rural region in Trinity County where I live. He drove to my county and brought me back to the dealership. This type of service is the standard at Lithia and that is remarkable. I would not hesitate to recommend Lithia Chevrolet of Redding and especially Mr. Burgess.

Jo
Review №85

Great service! Wonderful and friendly, James was 100% perfect and walked us through everything. Im absolutely loving the deal I got on this 2016 Chevy Malibu.

Ll
Review №86

My experiences here are always good. They are prompt, thorough, and keep me informed.

Ri
Review №87

Jeremy our sales guy was super. I hope he stays around as he did a very good job. We will be back for our next vehicle purchase in the future. We have been buying from Lithia Chevrolet for 20 years and look forward to continuing the relationship. Sales and finance team is excellent.Time to reevaluate how I am feeling about Lithia Chevrolet. My previous review still stands to be true. The service department however has been absolutely the worst. For starters when you call to see about a service they do not answer the phones. They must think their customers should have to drive in to talk to someone. Then they act they they are so busy that it is appropriate to schedule 2 weeks out for an oil service that is already paid for. If they are so darn busy then they need to hire more help to answer phones and assist their customers. They also need to hire more service techs as they obviously cant keep up with their demand. They have no problem taking your money for a service but seem to want to make things as inconvenient on the customer so they dont use the service. Very bad business practices. I am changing my review to 1 star until they have proven otherwise.

Gi
Review №88

Ezra Webb at Lithia listened to me about my needs and wants and didnt pressure or rush me. He kept me in the loop at every turn and had helpful solutions with complications. He and the crew there are Trustworthy, clear in communication, and professional. Im a customer for life.

Ka
Review №89

Such an amazing experience with these guys. From the moment I walked in, I felt very taken care of. It was quite a process, but Jacob Barker was so patient and accommodating. Very knowledgeable, and I felt like I got all the answers I needed, and other than I great experience, I got what I came for—a great new and first personally purchased vehicle!Thank you so much to everyone involved in the process.(Jacob Barker and Louis!)

Ta
Review №90

Mat the service manger is the best to deal with! Jason in service is the best! I highly recommend anyone that needs their truck worked on to go here! They go above and beyond to make sure the customers are satisfied! They will do anything to make sure your car is very well taken care of and 100% Perfect before it leaves the shop. Alex is always super pleasant to deal! She always would get me In the best rental truck for work and have all the paper work ready so it was a quick easy process to get in and out extremely fast!

Am
Review №91

Dominik our salesman was great. I found a sweet ride and he was very patient in showing it to me and explaining all the features. He was very informative and we could tell it was important to him to give us the right information. Luis in finance was awesome as well, he made us feel comfortable and did his best to get us a good interest rate. Ezra Webb however was a salesman on the floor that day he was so rude. Talked down to me and made a rude remark. He also said he would “ throw in a free tank of gas” to seal the deal. Even though all cars from Lithia come with a free rank of gas when you purchase one. What a slimeball.

Ja
Review №92

I havent been dealing with lithia Chevrolet all that long .I truly believe that people do make the difference in a business. It starts with Steve our sales guy, man what a great guy. I would highly recommend him. So much that I went back and bought two more cars off of him. Then there is Logan the manager this guy is truly amazing too. I can not say enough good things about him as well. This team has a winning combination to satisfy many various peoples need so stop by and see them and tell them Jason sent you.

ky
Review №93

Got an oil change had to wait quite a bit even with an appointment. 1:30 with an appointment for an oil change and tire rotation is not a five star rating imo. Customer satisfaction is good and everyone that works there is nice so the rating reflects as such. We have a 2 yr old and a 3 month old so in and out with an appointment would be alot better but it is what it is.

An
Review №94

I took my Van in to have the power steering rack replaced. Within a couple months I had to return to have it replaced under warranty as it had started leaking worse than when I brought it in. When I picked my van up my door panel was broken and I had grease all over my drivers carpet. When I returned to have the vehicle detailed to remove grease they had screwed up the days and I was left with my vehicle in worse state than when it was dropped odd. I would highly recomend you go anywhere but Lithia Chevrolet for any work you want to feel was done correctly and with pride. Signed ny a man in a wheelchair tired of being treated like hes secondary.

Ez
Review №95

Very Clean dealership, friendly staff and this is my third car Ive purchased from Lithia Chevy and I would not hesitate to get another one or send a friend to them defiantly a customer for life!

Jw
Review №96

Kiki was the best I just met her an she made the sale so easy man...I got the truck I love thanks to her...I plan on sending anyone I can to lithia Chevy an ask for kiki

Ni
Review №97

Ezra and Andrew made the buying of my dream truck very smooth and pain free. Definitely enjoyed working with them.

Ta
Review №98

Adam was our salesman and did a wonderful job. He made us feel comfortable with our purchase. I would highly recommend him. Thanks Adam for your help!

Ma
Review №99

Kiki was so sweet and helpful. Couldn’t have ask for a better person to buy our truck from

lu
Review №100

Sales man dominik did a very good job and was very helpful during the whole experience of buying our first car from a dealership will definitely come back in the future!

Information
95 Photos
100 Comments
4.6 Rating
  • Address:200 E Cypress Ave, Redding, CA 96002, United States
  • Site:https://lithiachevroletredding.com/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
  • Phone:+1 530-410-6002
Categories
  • Chevrolet dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:10AM–6PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
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