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Dale the Mobile Mechanic
1097 NE 11th St, Redmond, OR 97756, United States
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Dale the Mobile Mechanic
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Ri
Review №1

We cant say enough great things about this mechanic and staff. Our business van broke and he fixed it when 2 other mechanics gave up and couldnt find the issue. Such nice staff and he fit it in to his crazy busy schedule. Amazing reasonable pricing as well. Weve found our new mechanic for future needs.

Ga
Review №2

Class A Motorhome wouldn’t start. Had to vacate site. Referred to Dale. He said he would diagnose right away, recommended tow company that showed up fast! His computer diagnosed a seized engine! He decided to look further, found that it wasn’t engine but air-conditioning compressor that was seized. Ordered part which would take a week. We had a tow car to drive home (only 5 hours from home). Finished on schedule. Prices reasonable. Honest, personable, all staff pleasant! Highly recommend!

Cr
Review №3

Dale is the best in Deschutes County. You will not find another mechanic with his professionalism .He worked on my ranger. He went out of his way dead of winter picked me up at my place. Awesome Man.Thanks Dale.

Du
Review №4

Dale is a very sincere and personal gentleman who keeps us on the road. His staff of ladies echo the genesis of the Mobile Mechanic. The whole group makes you feel like family!

Da
Review №5

This guy is awesome! I was trying to install my aftermarket exhaust system and ran into problems with some bolts. Called em up late and night and he fit me in no problem. Easy to work with and Gold tier work. Definitely my new go to for any mechanical issues I run into in the future. Highly highly recommend.

be
Review №6

So I called with a electric issue and thought I might need them to come out? Had a short conversation with Dale on the phone regarding the battery and what I could do on my end. Well it turned out to be the battery as he said and instead of trying to make a fast buck he was honest. If I ever have a problem again guess who I will call FIRST? Thank you!

Bi
Review №7

Completely stranded with a dead starter in my truck at LaPine St. Park, Dale graciously squeezed me in to his busy schedule. Within the span of 45 minutes, he diagnosed, ordered the part from across town, had the new starter installed, and my truck up and running.Everyone in the office was so nice (Ice Cream and Ice water!!). Also--if youre in a serious bind, theyll probably give you a lift.I seriously dont know what I would have done without their help. I am so grateful.

Pa
Review №8

The team was amazing arranging an appointment that worked for me. I showed up on time and they began the work immediately. Their mechanic was professional and took time to explain how he could help me...and then completed the work. Thank you team Dale! Awesome! Semper Fi

Na
Review №9

Dale and his staff are amazing. They answered my call at odd hours on a weekend and got the job done within the day after I had to tow my car there last minute. Anticipated my questions and did great work. Good people. Thank you!

Va
Review №10

Dale has always been up front and honest with me. Always looking out for the customer with other options. Hes a good mechanic and also a good person!

Tr
Review №11

I had a previous mechanic foul up my driveline making it even more unsafe to drive. Dale got me in right away, got the new parts that day and made my truck a priority. He did the job correctly and I am forever grateful that he felt my safety was a number 1 concern. I will never hesitate to use him as my new deisel mechanic!

Br
Review №12

Dale and his crew are great. Very friendly, open and upfront. Most important, I trust the work they do on my truck will be done right with quality parts.Having a mechanic you trust, its gold.

Le
Review №13

Our car broke down on a Sunday afternoon in Redmond, and Dale generously came out to help us out. He was kind, fast, and all around great to work with. With his help, we made it back home to Portland with just a few hours of a delay. Thank you Dale!

St
Review №14

Dales a great guy straight shooter even when it means he might lose a buck being honest he keeps his word

Br
Review №15

We are in California and our daughter broke down at Hoodoo in Oregon. Nothing worse than not being able to be there to help your kids. So thankful for Dale and his help. From the time I called him on a Friday night at 6 pm until our daughters car was fixed on Saturday afternoon, Dale was wonderful. Very professional and helpful in getting her car working and back home to Eugene. His prices were amazing. I HIGHLY recommend using his services.

Re
Review №16

Outstanding service unbelievably friendly. I feel privileged to know such an honest mechanic. Thank you Dale and staff!!!

Je
Review №17

I was quoted by the Volvo dealership a quote of over $5000, I called Dale and he was able to look at the car the same day I called. He cut my quote down by sooo much. He is a very honest guy. I will be going through him to get the work on my car finished. Thank you Dale! I suggest that you at least get a quote from him if you feel that you are being given a ridiculously high quote. You wont regret it. I was able to get financing with him, he got my car in within 3 days of my quote and I got it back the same day. He is wonderful to work with and his team is great!

Je
Review №18

If I could put 10 stars I would! Dale went way above and beyond when I was pressed for time and urgently needed an air conditioner fixed. It took longer than either of us anticipated because there was more wrong then we originally thought. He made a personal sacrifice to get the job done. He is my new mechanic and I will tell everyone I know to go there!

Jo
Review №19

Dale is awesome!!! I would send my mother to him and know she was treated well and the quality of work is outstanding!

Jo
Review №20

Great experience, he is a honest mechanic.thanks for taking care of my pickup.

Da
Review №21

Dale helped me with a customer that needed some work done on her front seat, he knew immediately how to fix it and got right to the point. We took the car to another place and they didn’t have any idea what was wrong. He was extremely quick and came out the next day compared to other places that were booked up for 3 weeks to a month. Thank you so much dale your awesome.

Ra
Review №22

Great mechanic. Dale is the only place I will go. Honest and knowledgeable. I highly recommend Dale the mobile mechanic.

Co
Review №23

Great service and professionalism. Job well done guys!

Da
Review №24

Although they did their due diligence with diagnostics and repaired the vehicle within a reasonable time frame, they are not forthright concerning all costs that you could potentially face. I was surprised by some labor based costs after the fact, the most petty being charges for test driving the vehicle after the work was completed. I was informed of these costs after the test drive.Even in a conversation with Dale, he stated they charge $150.00 for a pre-certification check on a vehicle you might be buying, but it will probably be more like $160 or so.I genuinely believe they will fix your vehicle but their estimates are to be taken with a grain of salt...Update to Dales placard comment. They need to be prominently displayed. Im sure youll say they are but theyre not and they say there might be a charge but not what that charge would be. I just mentioned his comments about the pre-certification charge to illustrate a point but it almost appears as though he indicates that was one of our transactions...it was not.

Ch
Review №25

Super fast service. Did what he promised plus some. Very friendly and knowledgeable.

na
Review №26

I got several quotes around town and Dale completely crushed the other quotes by hundreds of dollars and repaired several other things wrong with my SUV while staying within the original quote. My vehicle is running like new and the price was very reasonable considering the amount of work that was put into it. They will remain my go to mechanics from here on out. Thanks dale and team for excellent service and quality repair work.

Ty
Review №27

I had a coolant sensor that was needed to be replaced and Dale came down and got it fixed in a lickity split and a half!! So thank you very much Dale! You rock!!

Su
Review №28

Very honest and hard working. Extremely trust worthy.

Ka
Review №29

I have hired Dale and his crew for a multitude of auto repair needs for our family cars over the last 5 years. He always get the job done right and for the right cost too. He is beyond knowledgeable when it comes to any kind of car and most importantly he is honest and thorough. You can tell Dale loves his job. You don’t find people like this often in the car business, Dale is a rarity. I can’t recommend him highly enough. 10 Stars!

An
Review №30

Dale is the best!! We brought our car in last week making some scary noises and he fixed it in less than an hour for under $200. We could not believe it! This guy is so honest and reliable and an all around nice human being. Couldn’t recommend more highly :)

Jo
Review №31

Om... what an amazing guy. Had issues with my truck south bound and talking to him on phone for the 1st time, he was so honest, gave me all options. Truck was fixed and saved is $$$$$ towing. God bless you Dale.

Mi
Review №32

Great business! I had called a couple of mechanics to check availability and pricing for my breakdown, and Dale was able to get back to me immediately, and came all the way down to Bend the very next morning. Fix was quick and service was very professional. Thanks for the help! I am so happy to not be walking to work anymore :)

Sc
Review №33

I was in a tough spot and Dale pulled through for me, getting me back on the road quickly. Excellent work and a great service!

Co
Review №34

Exceptional service! I will use them again.

Ni
Review №35

Dale has been exceptional with his customer service and his mechanical skills. Dale was quickly able to get me back on the road. He takes the extra care to check things the normal mechanic may look over. He cares about his customers and is definitely not out to gouge price wise. He is always looking out for his customers to not only make sure his customers mechanical issues are taken care of but also looking at preventative care as well. Dale explains everything to you and what the problem is, how to correct it, and the status once hos work is complete. He was my angel in disguise! Highly recommended! I can not say enough good things about this man and his staff!!!! ❤❤❤👼👼

Me
Review №36

Dale and the other mechanic are nice and always explain things in detail of whats going on or what repairs are needed, everything is honest and up front. They also like to show you youre part what was fixed or send pictures or videos of whats going on with your vehicle which makes them stand out from any other mechanic Ive visited

br
Review №37

Dale bailed me out on the short notice. Thanks so much guys!!! Above and beyond service and decent prices. Susy even dropped us off at a hotel and they had us back on the road the next day. Again thanks

Me
Review №38

Dales awesome, honest and the work speaks for its self.

sh
Review №39

When I called for a quote the guy who answered the phone was trying to talk to me while he was talking to 2 or 3 other people, he attempted to have the receptionist talk with me to schedule an appointment, she took my information and said that she would send me a quote via email and she stated that someone would show up on Friday (9/25/20. But nobody ever showed up!! Thats to bad!!

Je
Review №40

Our diesel Winnebago broke down on a multi-day golf trip and Dales was able to replace a hose and get me back on the road in 24 hrs. Very happy.

Su
Review №41

Dale was very helpful and kind. He got my sons pickup going on a Sunday morning while he was out of town so that he could make it home in time for his basketball. I would highly recommend him to anyone and gladly call on him again.

Pe
Review №42

I couldn’t speak highly enough of my experience with Dale. He was extremely helpful with everything I needed, took time to show me relevant systems, and helped even beyond that. Great place!

Wa
Review №43

Well overall the price was pretty highStarted with pulling a broken bolt the went to new timing chain and then I had a bad radiatorAnd the bill went to almost 1700 and after an argument where dale himself started to cuss me for explaining that any real business owner would have better business practicesThe job was done but I will never let that shop work on anything elseWell heres more to the story here it is 1500 miles down the road and now I have to do all the gaskets in the timing chain and water pump againAt least I know this time the job will get done correctly and it wont cost an arm and leg to get it done by some half rate business

Va
Review №44

We were on a road trip from California to Oregon and back in a camper van and ran into some problems with the belt fan. We wasted an entire day in another shop who said they would be able to fix it by the end of the day, instead did not even look at it on the lift until about 3pm (we watched from a distance). They also tried to finesse us with parts and say the only available parts were 2 days away (even though we were in the 2nd biggest city in Oregon? Weird...). The next morning we moved the van from that lot and Dale was over to help us fix our problem before 8am when all other shops start to open! He also managed to find us new parts in literally 15 minutes. The entire process took about an hour (including getting the parts), compared to a full 24 hours wasted at the other shop. Dale is extremely knowledgeable and personable, wouldn’t have wanted to use anyone else! IF YOU ARE ON A ROAD TRIP MAKE SURE DALE IS THE FIRST PERSON YOU CALL TO FIX YOUR VEHICLE. Other local shops will try to screw you over. We appreciate Dale’s hard work and honesty.

Sh
Review №45

Great people!

Ch
Review №46

Was having a car issue due to a minor accident. Dale and his team got it fixed quickly the next day. No runaround, no hassle-- just good, honest, happy people. Im very skeptical about mechanics in general, but could not be happier with the entire experience. Will definitely make them my go-to mechanic for any future issues that come up. Thanks for a job well done!

Ja
Review №47

I called Dale on a busy holiday weekend and though his crew was unavailable he talked me through how to fix my engine issue. He was great. Really really impressive. Absolutely committed to solving the problem. Thanks!!!

Em
Review №48

Absolutely phenomenal service and on-spot estimations. I originally needed an on-site mechanic to work on my car as I was afraid towing it would damage it further, but I had no choice once my landlord slapped a tow sticker on my car after a day - but Dale was super understanding despite the sudden change. After getting it to them that evening after-hours, I had my car back and ready to go by that evening so I was only out of a car for two days vs the usual hassle it can be! These people HELP their customers and it shows. Thank you!!!!

Ka
Review №49

Dale was very polite and punctual, my starter went out and he swapped it out quickly and efficiently. He even taught me how to check my fluids after the case, free of charge. Hes an honest man that clearly knows what he is doing, and he will definitely be my first choice if my car acts up again! Thank you Dale!!

Me
Review №50

Dale helped our family out in a pinch on a Saturday. He was so kind and helpful!! This an honest man who does incredible work! Would highly recommend to anyone!!

Ku
Review №51

Fantastic guy!! Did not over charge and made sure I totally understood what was happening with my car. Which to me was very nice since Im not very mechanically inclined. Will go back again if my car has more trouble!

Dy
Review №52

The dryer for my air tank blew off of my truck coming down a mountain pass. Dave made it out in a reasonable amount of time, and found the problem almost instantly. He knew that I had not eaten all day either, so had the tow truck driver that HE found for me bring me some food, and even paid for the meal. This guy is a great mechanic and great at looking out for his customers. Thanks for all the help Dave! 15/10 stars!!

An
Review №53

When nobody else could see me in an emergency they made time. Fast reliable and they care. I called in because I thought something else was wrong, It was a simple fix my mistake, but seth made time to call me back to make sure I was good. You dont get that from the other guys in town. I would recommend these guys above anyone.

Je
Review №54

Honestly couldn’t be more thankful for this shop! Not only did Dale go above and beyond for me but he fixed everything, parts I didn’t even know. I will only use this shop from now on and I will recommend this shop to everyone!! Thank you Dale!!! I appreciate everything you did for us!

La
Review №55

Best of the best. Truly some of the nicest most helpful fellas out there. Went to three different shops before I came across a team passionate enough about their work to get my hood open. They definitely deserve the 5 stars.

Ra
Review №56

They take to long to fix your vehicle

Li
Review №57

Words cannot express how deeply appreciative I am of Dale. He drove to ME when my car door was “broken” and fixed it in literally two seconds. Of course, I am a dum dum in the first place, but the fact that a human would do that for another human purely out of the kindness of their heart, is truly exceptional. I met dale when I first started hearing my exhaust pipe rattle. I brought it in and he was so understanding of my money situation and offered help regardless. I will definitely keep supporting Dale as a mechanic 1. Because he is truly an angel and 2. Because the guy knows his stuff and is very fair. Thank you Dale, I literally do not know what I would do without you!!

Ma
Review №58

Dale is a legit professional. My clutch pedal was making noise & he was the only mechanic in town who said he could take a look. When he heard the problem he just told me how easy it was to fix, it just needed some PB Blaster. Super honest of him. I will definitely bring my vehicles to him when they need some real work done. In my opinion he already proved his integrity. Also, we listen to the same radio station.

Ca
Review №59

They got me out of a jam when I was trying to deliver far from my home base. As soon as I entered the office, we were joking together and I felt very comfortable leaving my truck in their hands. The repair took only a few minutes and I was back on the road!

Je
Review №60

Dale managed to make it out to diagnose and work on my car the same day that I called, despite being slammed all day and dealing with terrible road conditions due to a winter storm. Within an hour he had my car heater (which had stopped working at the very start of the storm, go figure) back to blowing out blissfully warm air. Would definitely recommend his services!

ra
Review №61

Dale quoted me a price on replacing my serpentine belt on my vehicle, he discovered that my tension pulley was in very bad condition and showed it to me. I overheard Dale talking to the auto parts store explaining he needed to replace the pulley the least inexpensive way, Dale fixed my vehicle did not charge me any extra for labor and since it took him longer to remove my bad tension bar I offered to pay extra for labor he refused to charge more then quoted. Dale also noticed that I was missing snap buttons on my radiator and hood cover fixed it at no extra charge. It was my first visit awesome experience, I truly recommend him. Thanks Dale.

Ba
Review №62

If you wanna get ripped off and enjoy the run-around call this guy hes the best in the biz. When they warn you about shady mechanics DALE is the guy they are talking about but hey dont believe me give him a call hell he happy to bend you over and empty your wallet

Mi
Review №63

I would highly recommend going to him. My vehicle is running like new now aftwr having thr transmission filter replaced. Dale is amazing and very friendly. Thank you Dale for everything.

Du
Review №64

Very friendly. Marie was great to deal with and very helpful. Dale is top notch. Fixed my beamer in less than an hour. Will use again and highly recommend.

Mi
Review №65

Hes probably the nicest mechanic Ive ever met!He didnt charge me to come look at my car after I got into a wreck and gave me awesome advice. If I ever have anymore problems Im gonna go to him 😌

Ma
Review №66

Ive had two positive experiences with Dale so far. The first time I needed an emergency radiator repair and Dale ft me in the very next day. Then a few months later my girlfriend needed her radiator replaced and he replaced it for her the same day.Dale sources quality parts at wholesale prices and doesnt make much on the parts like some shops do. He also charges a reasonable $65/hr. rate and is accurate with his estimates.Overall, I highly recommend you give him a try if you need solid mechanical work done at a reasonable price.

Ra
Review №67

I am updating today 1/23/2019 because Dale has once again topped himself for customer service! He helped us with something that was way out of his required service with the type of help that one rarely sees in todayas world. Dale is more than a great mechanic, he is a great person and now our friend for life!Dale and his team have been there for us and then some. They are not only fair priced, they are honest as it gets. I highly recommend Dale!!!

Ch
Review №68

Dale was extremely helpful in fixing an engine knock. He was able to pinpoint the problem and guided me in solving it. I am more than pleased with his knowledge and the time he gave me. I will recommend his services to anyone looking for a mechanic.

Ry
Review №69

Dale is amaing and honest. He was a Godsend for our family. If your looking for the best central Oregon has to offer. Look no further

jo
Review №70

Dale helped us out after my diesel vehicle was filled with gasoline at the local sinclair gas station. Dale got us up and out of the quickly, and explained everything extremely well. Extremely professional syaff, grade A work, and Dale is an all around good guy.

Ca
Review №71

Knowledgeable and honest. A pleasure to work with!

Ci
Review №72

Very personable, willing to help and got the job done in a timely manner and reasonably priced

An
Review №73

I got a repair done back in October and my engine light started flashing i was panicking to find a place to get it fixed, they were very helpful, quick, found the problem and got it fixed within two days. I couldnt have been more thankful for their help.

Am
Review №74

After spending 2 nights in wallmart parking lot we found Dale. He towed our trailer with the toys to his shop while a big motorhome wrecker hauled the motorhome. He serched several places finding the proper fule pump for our unit. That night he ran a power cord out to us so we could have electricity. The price even came under what we figured. Thanks to the young man that did the work.

Ti
Review №75

Dale helped us out with a new clutch while we were on a cross country road trip. The clutch died in a way that made it sound a LOT like transmission, but Dale was completely honest and didnt upsell or overcharge when he basically could have nailed us. And the new clutch feels great!

To
Review №76

They are very friendly and always helpful and do a great job

Ke
Review №77

The best mechanic in Central Oregon.

Ce
Review №78

Amazing service, awesome staff and really quality work. These guys are amazing. Highly recommended.

An
Review №79

The absolute best experience Ive ever had with a mechanic. If youre looking for an honest mechanic that knows what hes doing and gets the job done quickly, Dale is your guy.

Br
Review №80

He can fix all tipes of cars moter homes trucks

Mi
Review №81

It seems a few mechanics say they are mobile, but they really arent prepared or dont have a mobile truck. Dale came out an looked at my Mazda, ran some tests, and it wasnt looking very good. Dead motor? Even though I had problems getting the car towed in, he got his crew right on it. The engine wasnt dead afterall, but needed some spark plug help. They got it running for faaaaar less than a motor rebuild. Dale is honest, fast, and one of the most competent mechanics Ive run into. Get to know Dale, and youll realize what a nice guy he is too. A real treasure and he will have my business for a long as he can stand me.

Sh
Review №82

TRUCK DRIVERS: If you are seeing this it means you have broken down some where in REDMOND, BEND, etc... THIS IS THEE ONLY Mechanic for road side trucks that I found.... I broke down due to radiator and water pump failure.. DALE answered his phone around 10 pm and after sending him pictures and telling him exactly what happened he was spot on his over the phone assessment. The next I towed my truck to his shop. He got to work on it, took a couple of days so I stayed at a Motel 6. Found out that the new part was not at his shop so I got a rental and went home for the weekend. Came back Monday, truck almost done but not quite. He HELPED me find a place to stay, ended up working on my truck well into the night and had a huge sense of urgency in getting me back on the road. He was VERY honest about his rates and when one of the parts did not work because they sent the wrong one he did not charge me for those hours he worked on my truck. Man this guy I just cant say enough nice things about him. My experience dealing with him, his office lady and even the shop staff were nothing but 100% good. Dale is straight to the point. DRIVERS IF YOU BREAK DOWN I hope you read this..EDIT. 3 MONTHS LATER ...A SCREWING on top of the radiator was screwed in at an angle because it didnt match up with the HOLE N the item that was being replaced which was the radiatoR. As a resultTHE screw fell down between the rock guard in the radiator lodged itself in the front of the radiator and created a leak I have pictures AND VIDEO of this I have pictures the day that I took it in and had it inspected. Dale mentioned that went beyond the warranty and Freightliner, McCoy Freightliner said that it wasnt a matter of warranty it was a matter of worksmenbship. Yo apologized that he was unable to help me I personally feel that he was at fault and Im being fair with this review when I say that I personally would not go back however doesnt change the fact that broken down in the middle of the night give him a call waking him up he was decent he died those two problem in my case over the phone and aside from our dispute with the radiator and me feeling very upset about it he did a good job and everything else he went above and beyond like I said thank you for reading this review, WE WILLBE TAKING THIS TO SMALL CLAIMS.

Ja
Review №83

This guy Dale is an incompetent, wreckless daft who will destroy your vehicle if you dont keep a close eye on him and his work. He often has soemone else do the work he is suppose to do. When asked about any repairs he is just clueless as to what is going on in his own shop of 2 employees!!!Needless to say I went in to get my hoses for my radiator changed and they didnt tighten them all they way letting me leave the shop with no radiator fluid in my radiator. I start to drive home on Hwy 97 and my engine over heated blowing up my whole engine. That cost me $6500 and Dale defended his shops incompentency. He had the audacity to try and sell me another engine that he so happen to have in stock . Dont waste your time and take a chance with this guy and his fake 5 star reviews.

Cr
Review №84

I called this mechanic in desperate need of help with my truck. I talked to a person who gave me Dale’s cell number after I asked him if he wanted mine, he said no it’ll just get thrown out. So I called and left a message and no one ever responded. What a shame

Am
Review №85

I was verry impressed with the work done by these guys and verry impressed by politeness! I highly reccomend to anyone!

Le
Review №86

RV lover that had a over heating problem in Medares,OR. Contacted Dale on Saturday evening and repairs were conpleted on Sunday morning saving us the cost of concellation fee and lost time on our vacation. The problem was identified parts order and installed in less than two hours. H e also spoted and repaired an electrical problem that most likely savied us from another problem down the road. The cost for the repair was more than fair since itwas completed on a Sunday. His help was greatly appriciated.

De
Review №87

Amazing place to get auto work done

Jo
Review №88

Funny and honest love this shop!

Information
30 Photos
88 Comments
4.5 Rating
  • Address:1097 NE 11th St, Redmond, OR 97756, United States
  • Site:http://dalethemobilemechanic.com/
  • Phone:+1 541-598-6461
Categories
  • Auto repair shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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