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Marshalls Automotive
2110 S Hwy 97, Redmond, OR 97756, United States
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Marshalls Automotive
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Th
Review №1

The only place I will go! They are very honest, kind and dont rip you off with services you dont need. Highly recommend for whatever auto mechanic needs you have!

Aa
Review №2

Knowledgeable and friendly company. They do great work, but that is reflected in lots of business right now. If you can be patient, its worth the wait.

J
Review №3

I always have a great experience here. Superb service and never had a problem.

MI
Review №4

4 weeks out to put me on the schedule. I went elsewhere this time.

Mi
Review №5

Awesome service! Quick repair and very reasonable cost! Thanks a million!

Te
Review №6

I took my van in for a muffler replacement a week ago. The work was done well. The price was very reasonable. Marshall’s does not charge for the time it takes to diagnose a problem, unlike other automotive businesses I have used in the past. Lance is friendly and provides consistently good customer service.

Ca
Review №7

I went to Marshall’s to get the EVAP system in my Jeep Wrangler fixed. Everyone that I’ve talked to here is very polite and knowledgeable. The pricing is very fair, and my whole family recommended this place for their excellence and honesty. Thank you!

Sc
Review №8

It was an easy inexpensive fix and that is what they did.Fast... Fair... and Nice folks.

Ro
Review №9

Took my truck in to have the dash removed and replace the broken air conditioner blend doors. It was quite a job, but they got it done in a timely manner and very professional job, bringing my other truck in, in a few weeks to have the same thing done.

Ro
Review №10

This is one of the best automotive shops in the area. High quality work, fair prices, professional and, most importantly, HONEST. Hard to do better in central Oregon.

To
Review №11

I brought in an older vehicle to Marshalls to determine if I should spend additional monies on other small repairs. Before they agreed to do the other work they recommended to first work on the one item that would if not resolved cheaply would negate the balance of the other work. They said drive the car for a few days and if it is resolved bring it back and then we can look at the other items? WOW, most other people would have performed all the other work and hoped for the best. Not Marshalls, they did the right thing. THANK YOU!!!

Ja
Review №12

These guys will take good care of you at a good price. Ive brought my car here a few times now, and theyve always been upfront and honest with me. Lance does a good job communicating with customers. Thanks to the mechanics here for going above and beyond!

Za
Review №13

Really good front desk customer service. The guy who did the work on my car really put his best foot forward. He drove my car and found an issue I never would have guessed. Very honest too.

Di
Review №14

Marshalls have done all the service and maintenance work on both my Honda Accord - which I owned for 11 years - and now my 2014 Honda CRV. Always reliable and fair prices. I recommend them to everyone who asks and they never disappoint. The waiting room has a variety of nice refreshments and magazines and Lance is friendly to talk to. I only trust my car to Marshalls.

JR
Review №15

Needed an A/C fix ASAP on my rare German Luxo-Barge. They fit me in the very next day and came in under their quote. 10/10.

Ca
Review №16

This place is a big rip off I end up not having my work done here because they wanted a few hundred dollars just to give an estimate or look at it! Don’t get your work done here go to a different shop they were different back when they got the good reviews.

Du
Review №17

They are great. The guy said they were booked out nearly a week. Told him I was going camping in a few days. He busted my truck out the next day. Awesome! Saved my weekend!

Ba
Review №18

Marshalls Automotive is great. Good work and very dependable.

Sh
Review №19

These guys are absolutely awesome, at their jobs and as people. I have been a customer of Marshals Automotive for quite some time now, and I wont change mechanics ever..or at least until they all retire..☺. I recommend Marshals Automotive to everyone who asks about good mechanics in the area. Great work and fair prices!

Pi
Review №20

Lance and the guys are wonderful, they are friendly, honest and always get the job done by the time they say if not sooner.

Ga
Review №21

Car problemsI took my Jeep to Marshalls because it started running very rough. Lance had one of the mechanics check the computer and within 5 minutes I had an estimate to correct the problem and better yet, they were able to fit me in the same day! It took just a few hours before they called and said it was done. I picked up my Jeep and it runs great again ! Lance is a very nice guy and he runs a great shop. Thanks

Ro
Review №22

Very professional, quality service, I would definitely recommend, and take my vehicle back to them again, and it wasn in the price range, I could afford. Had my vehicle back in 24hrs

Pa
Review №23

Great work ethic

Al
Review №24

Been a customer since I owned my first car at 16 now 36 and still going to these great guys

Je
Review №25

They do a thorough job and they are fair on pricing. I trust that they will keep my car in safe to drive condition.

ho
Review №26

I would give more stars if I could these guys are the straightest shooters I have ever encountered. Three separate occasions they could have had about as much money as they wanted from me cause what do I know? Today I was expecting a 300 dollar bill. However the work they do is warranted for three years!!!! Any other place would have taken the money.... imagine when I picked my car up today for free!!!!!! GRATIS!!! ZIP, Zero, zilch. I have never met a mechanic that would freely redo what I already had done.SIX MONTHS AGO!!!!

Ji
Review №27

I have had Marshalls do all my car repair work for 5 yrs and they have always been excellent. Service is quick and Lance has great customer relations talent

Je
Review №28

Professional & competent service. However, I would have liked to have been given the option of having the additional service needed (as identified by them) completed during this visit. Thus, save me from having to schedule & get my vehicle to another appointment.

Ch
Review №29

Nice guy good advice

Ji
Review №30

Great and fair priced work. People are easy to talk to.

Ja
Review №31

Our first experience with these people were good. I called and inquired about a brake job on our 2004 Jeep Grand Cherokee, the price was reasonable and there were no surprises when we came back to pick up our car. They texted us when our car was ready to be picked up and even called us personally to make sure we got the text. There are a LOT of shady car mechanics that try and get you or try and pull a fast one on you even when you try and do something simple. All we wanted was to get the brake pads replaced and the rotors resurfaced or replaced if needed, nothing else and they pulled thru. Les Schwab demands that they also replace the calipers no matter what leaving with the customer with an enormous bill even though they dont need to be replaced. I will be giving Marshalls another try whenever we need something done this next time. Thank you Marshalls

Mi
Review №32

Marshalls Automotive is great. They were busy & they still got me in the same day, fixed my rig and back on the road in 4 hours 🙂👍

Ke
Review №33

I brought in my 02 Stratus that had a code for the crankshaft sensor (what I was told by O’Reillys, who scanned the code) they replaced that and then the camshaft sensor. My car was working absolutely fine for several hours, and then randomly died while driving and would not turn on again. As it turns out, after spending a lot of money to tow to a different mechanic, it was just a fuse that blew and left my car completely un-drivable. Regardless I’m certain it wasn’t Marshalls fault, I’ll probably be taking my car here again in the future. They got the job done quick, and for a lot less than I was expecting. Thank you guys!

Fr
Review №34

I have been taking my vehicles to Marshalls for years now. I always have had good service and they have been great at replacing what really needs repairs and leaving alone what doesnt need work. Auto repairs are never cheap but Marshalls helps to control the cost for me and my wife on our older vehicles. I highly recommend them to anyone looking for a good old honest auto repair facility.

De
Review №35

Could not be more pleased, Highly recommend

Ma
Review №36

Had noted Check Engine light remaining on and Marshalls was able to make an appointment within 48 hours of my call. Problem found was identical to one in 2013, and Marshalls made the repair free of charge due to the 3-year warranty offered. Moral of the story is pick your auto repair place like you would pick your doctor, stick with them, and good things will happen.

Ge
Review №37

Lance and the guys are great... You can trust their workmanship and their prices are more than fair!

De
Review №38

We have Two Subaru’s. Lately we have had some issues with them. Marshall’s are the real deal. Fair, fast friendly service. The best in town.Dennis FehlingPam BigoniCrooked River Ranch

Te
Review №39

Weve taken multiple cars into Marshalls and have always been taken care of. The work is always top notch and the prices seem very fair. Weve been to many mechanics over the years and this one stands out above the rest. Seriously!!

Ri
Review №40

We take all of our vehicles to Lance and his crew because we know that the work will be done neat, clean, and with the customer in mind. They are awesome to work with and can be trusted to give you the best recommendations for your vehicle and situation.

Me
Review №41

Was okay service. Got a tune up, received a air filter I didnt need considering I just replaced it earlier when getting an oil change. Called a week before to get a quote and was quoted $200 ish and when I checked out I paid 310ish, but Im going to give them the benefit of the doubt that they did fix my cigarette charger in my car.

Da
Review №42

Great service. Much cheaper than the dealer. Fast. Intelligent. Car fixed as specified.

Ol
Review №43

Most amazing automotive shop EVER!

Je
Review №44

Have taken couple of our vehicles to Marshalls for suspension work. A miscommunication led to a mistake by Marshalls on the work done to our 4Runner. Mistakes happen, were all human. How we resolve them is what defines our character. Lance and the crew stayed late, way after closing time on a Friday night to rectify the mistake and get us rolling again, all while being very appologetic to my concerns. Well definatelly be taking our vehicles back again, and I want to thank Lance and his employees for a great experience. Thanks again!Jess

Co
Review №45

Marshalls Automotive did a fantastic job figuring out the mysterious thumping that was going on while driving our 2003 Acrua MDX. I had a hub changed on the front right tire at Point S after the new tire installer at Walmart broke off two bolts with frozen lug nuts. After the tires had been changed, there was a thumping and tinkling sounds after ever bump. Point S couldnt figure it out and said that there was not a problem. The Marshalls mechanic found the problem quickly and fixed it! It was a loose strut. Apparently, the fellas at Point S had loosed a strut. Why? Who know. Thank Marshalls Automotive for doing a fantastic job. You guys are great!

Ke
Review №46

Great people and very helpfull

Da
Review №47

Had problems with my Stow and Go Van, Lance was able to find out what the problems are and was going to order the part, been here before so thats why I keep coming back.Great Service.

Da
Review №48

NEW POLICY alert, apparently when you ask them to fix something but require an estimate they CHARGE you for giving the estimate, really??? Lance has hired a newfront desk man who I believe has been told to make BIG money :-( which is sad because this used to be our go to mechanic in Redmond.P.S. They quote every possible repair that might need be done, not that needs tobe done but MIGHT need to be done some day! They also charge about double what the charge should be, I actually took it to another repair shop got the $526 repair done for $80, lol I guess that would be 80% off.... I would suggest if you are willing to pay their price just take it directly to the dealership. Im not saying that they dont do good work, Im just saying it is very expensive.

Je
Review №49

Fast service, friendly and honest.

Mo
Review №50

Same day AC Service A+++ ICE COLD Thanks!

ch
Review №51

Honest and professional

Information
6 Photos
51 Comments
4.7 Rating
  • Address:2110 S Hwy 97, Redmond, OR 97756, United States
  • Site:http://marshallsautomotive.com/
  • Phone:+1 541-548-5239
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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