I went into the store to switch my service from SPRINT. Stephanie was very professional and explained the process thoroughly. She made sure I was comfortable with my choice before completing everything. She handled the entire process with such ease and a great attitude!! She is truly an asset to your team!! Thank You Again π STEPHANY!!
Michael was amazing he was able to help me get my mom a phone for her birthday!!! I really appreciate you Michael! If I ever need anything Iβm coming to him! We got the iPhone 11 in purple yesterday and itβs Beautiful!!!
Went inside to purchase the new samsung flip walked around for 5 min nobody asked me if I need help. Service aside the store was clean and organized.
Diana was super great in assisting me. She was knowledgeable and friendly, and she showed me the best deals. I walked out completely with satisfied with my experience.
We received great customer service from Gabby.
If I could give them a zero I would! The person that greets you doesnβt know anything! And the worst part is she doesnβt even try to get the information for you! We went in there ready to make a purchase and she literally let us walk out like nothing! This is clearly not how you do sales people! Horrible customer service! T-Mobile needs to invest more in training
Great knowable service. Great attitude n vibes...1rst time at that location...in my 15 years with Tmobile...I b back .β€
Had a great experience with Bryan sales representative very knowledgeable on what ever I had a question on. Very kind and easy to work with thank you Bryan overall had a great experience.
Dont go here, they have no idea what theyre doing, a bunch of punks who dont want 2 work or help or even try 2 help, theyre 2 busy literally playing with each other n tying each others shoes n sitting around... I had 2 ask 4 a manager n he did help but he said hes only there for a few days cuz hes from a different store... figures
Stephanie provided a great service! She took her time explaining everything to make sure we are getting what we are paying for. It really shows when a business cares for their customers and exceeds your expectations with their services. I am glad we chose t-mobile for our new phone service but this store specifically.
Noe never rushed even though it was ten over closing time funny guy explained everything great service never had a bad experience with T mobile highly recommended
Thank you Manuel for the great service and awesome personality, I got there right at 8 pm and he was still willing to help me set up my new phones even though they were closing, the best service I ever had at T-Mobile store, thank you once again π
Asked about a pre-paid plan. Black man on the phone laughed and sarcastically said, What makes you think you can pay 3/month and get 30 min?... Checked website (had it) called back. Yes, we have that pre-paid. 2 stars because the guy that picked up on the call back was professional and knew his plans and told me how to get it. To the first guy that picked up and laughed. Why talk if you dont know what youre saying?? Next time say, Let me find out.
Great Service
Excellent services
Worst service ever would not recommend
T-Mobile always treat you right
Great
Poor customer service.
Always polite and thorough
Great service
Excelent service
They gave me good service at least the person who attended me