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AutoZone Auto Parts
7110 FM 1464, Richmond, TX 77407, United States
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AutoZone Auto Parts
Comments
Er
Review №1

Great customer service, shout to Keith! He not only quickly assisted me with testing my battery. He also took care of replacing the bad battery with the new one and did a great job. He was also a really nice guy. Highly recommend this location.

Fr
Review №2

There only one thing to say is The Best customer service. I was Help by a young man John Alvarez. He had the answer for every question I had and was very professional. You would of thought he was the manager at one point. This will be my go to place for parts.And John was a awesome person. Keep up the good job

Fa
Review №3

Great Autozone location.I’ve been using autozone for years now but this is the Best location I’ve ever been to. Greatest customer service, very fast service. Staff are Very friendly and always willing to happily help. Especially Thomas, he is very knowledgeable & selfless. This is my go to location.

Bi
Review №4

Super nice employees! They replaced my battery after diagnostic. Very respectful and humble people. I will definitely visit this location from now on. Thanks!

Ro
Review №5

Every time I come to this location I receive excellent service. I’ve come to this location for years and for the past 6 months coming to this location I’m always greeted and helped. Priscilla and Walter have always helped me. I recommend Priscilla be recognized for her knowledge, her ability to go above and beyond, her patience despite the circumstances of busy business times. Thank you autozone for always provided a amazing experience.

tr
Review №6

Great customer service especially Keith Ray who helped me this morning replacing my battery.

Ha
Review №7

Everything was there that I needed and they signed me up for the rewards program and Im going to go back and back and back. Lol

Ro
Review №8

As always i come to this store and im highly impressed. The store is clean, neat, organized, and im always greeted with a heart warming smile and assisted immediately. Priscilla immediately assisted me in finding the right tire shine for my vehicle and proactively made sure i was taken care of. I recommend this hard working individual be recognized for all her efforts. She is a great addition to AutoZones team. Thank you AutoZone for always providing excellent service and for making sure we are always satisfied and taken care of. Priscilla and Walter will always be my go to, to take care of my vehicles.

Ha
Review №9

I ve been to many autozone.. but this place is one of the best service.. good work keep it up guyz…

Ju
Review №10

Placed an order online for curbside pick up like the website offers and when I arrived on location they told me they dont offer said service even though they have a sign on their front door advertising as well as backed up online. When called to confirm they said they had the items purchased and hung up on me had to call them back and argue with them stating that they shouldnt have the sign up or the website have that selection if they are not going to honor it

Ma
Review №11

Very friendly and speedy service. Went to get new windshield wiper blades. Associate came out to my car to make sure I got the right kind and then offered to install them. Will definitely return for future needs.

Dr
Review №12

Good team at this location. If you go with proper feedback about an automobile or motorcycle issue, they will educate you more on the issue as long as you keep your ears open, especially in finding parts at the reasonable price.

Sa
Review №13

My autoparts store

Ri
Review №14

They honored their lifetime warranty on my motor mount with no problem!

Ca
Review №15

Good people working here

Ad
Review №16

Friendly and courteous staff.

Da
Review №17

This is my local go-to spot by my house for auto parts. Very friendly staff - I had a check engine light come on so Alex, management team member, did a code check and advised what it was. I conducted some research and found exactly what the issue was with my Jeep. I went back there the next day for further guidance and once again, Alex assisted me with the part(s) I needed and even helped with it under the hood. Saved me a mechanic trip and ridiculous expense!

Ba
Review №18

It’s my first experience with AutoZone when I came in the morning to buy brake pads for my car and I was in shock. The lady who works there was straight up rude to my face. Total lack of customer service skills and politeness. Definitely never come back again.

He
Review №19

Billy took care of me and done an awesome job he is a great person and a great employee

Ge
Review №20

I am a regular customer at AutoZone. However yesterday I had the opportunity to work with Alex Trenton. He’s proven himself to be not only knowledgeable but very helpful as well. Working with him is always a pleasant experience, thanks.

Ge
Review №21

I always choose this store, but one of the employees tell me to look in the computer for a core charge that does not show up, it looks like he so busy to help . When nobody is at the store, Bad ethics ato help customer, will not go to this place any longer and will tell other about this service. Unacceptable service.

Ja
Review №22

They helped me change the battery of my truck an excellent service

Ro
Review №23

Big help with battery replacement

Se
Review №24

They are always ready to help, and the manager Alex is a very nice guy, thank you guys

Ca
Review №25

Such a great experience I’ve have at this location. Thank you Alex for your knowledge and professionalism!Pros: Great customer services, clean, organized, no wait timeCons: I cannot think of anything. None.

Ji
Review №26

Came in for a battery for my husbands car. We explained to the gentleman working there that we wanted to stay at a certain price and he understood and did exactly that. Great customer service!

Mo
Review №27

Very rude and slow service here!! will not be back

Ha
Review №28

Great selection and the staff actually seem to know their stuff which is surprising because most dont. Last time I went there a staff member tested my battery and replaced it for me. Very nice and friendly. Will definitely go back.

Ca
Review №29

Excellent private collection open to the public, traveling exhibits also from time to time. One of the largest private collections available for display to the public free of charge. What a generous contribution to the city, one of my favorites.

Re
Review №30

I previously had bad experiences at this location. Thats until I started running into an employee called Phat. He has a Vietnamese origin. One winter night this guy walked outside to my car and helped install a complicated headlight bulb. The next time i saw him, months later, and I could tell he didnt even recognise me, he was equally very helpful. So now i know its just in this guys nature to be helpful. If youre seeing this, AutoZone, Mr Phat is manager material.

Ak
Review №31

Place was and good customer service.

Da
Review №32

Friendly service is always a blessing

Th
Review №33

They know how to take care of all ur needs efficiently

Ik
Review №34

Autozone at fm 1464 is always a pleasant place to shop for your auto parts. Mr Walter is such a great help.

Ka
Review №35

I love my neighborhood AutoZone off Fm 1464. They helped me install my replacement headlight bulbs and filters. Always friendly staff.

To
Review №36

Very rude store manager, was there first and was neglected to attend to white customers, then on the phone with another. So I had to walk out of the store. He saw me walking out and didnt even say word. That made me feel it was deliberate. May be he doesnt like an African black with an accent. It just happened today,, 06/24/19 at 5:40pm.

Tr
Review №37

Folks there are attentive, helpful, knowledgeable, and computer literate! Not like the dummys at OReillys down the same street.

Jo
Review №38

Love this place ! Great staff who know their stuff. Friendly and helpful. If you dont want the B.S come here, even if its out of the way because it is worth the time and effort.

Jo
Review №39

They guys that work tgere are curtious, knows their stuff and helpful.

Mr
Review №40

Close to home. Good customer service.

pa
Review №41

I oscillate between Auto Zone and OReilly, OReilly is closer so I come here a lot for odds and ends, nothing major...Its a great convenient place to go since they opened up the Bellaire Rd Extension, I shop the Kroger, Walgreens, OReilly on FM 1464 instead of driving back down to Hwy 6, a heckuva lot more convenient!

Ch
Review №42

Friendly staff who also welcomes you in and always willing and able to answer your questions. No forceful upselling and they will give you honest answers about their product.

Jo
Review №43

Was not helpful

Gu
Review №44

Great service and very helpful staff

Mr
Review №45

Knowledge and customer service

Mu
Review №46

Got priced match and help in installation.

ac
Review №47

Good service and not too busy like some other locations. The best thing is every time I go there the staff is very helpful.

Ri
Review №48

Staff here is always willing to assist. More than i can say for other locations. Good job guys.

Sc
Review №49

Been going here for years, always friendly and always clean never cluttered. Will continue going

Ju
Review №50

Excellent service extremely clean

Ar
Review №51

Fast service, good people, gave discount on baterie without asking!

Av
Review №52

Its gets all the stars. The customer service is very good. The staff is willing to share their knowledge and assist with your problems including repairs.

Pe
Review №53

GREAT AND AWESOME CUSTOMER SERVICE .......

Sc
Review №54

Awsome job guys! Thanks for all the help. I saved lots of money on repairs.

TR
Review №55

Great store for tools, materials, and equipment for your car and other things.

Ar
Review №56

Awesome. Went to replace my cars battery today and Alexander was very professional and helpful.

C.
Review №57

Excellent customer service and good quality parts.

SP
Review №58

Called ahead asked for rearend parts.Employee said they had it stock I get a ride to the HWY6 wedthimer location.the guy that answed the phone wasnt there NOR DID HE PULL MY PART.AFTER WE EXPLAINED WHAT PART WAS NEEDED WITH THE OLD PART TO SHOW.MY PART WASNT AT THAT LOCATION.WE WERE DIRECTED TO 1464 LOCATION & WAS ASLO TOLD 1464 WOULD HAVE THE PART PULL ON HOLD & WAITING IT WAS NOT.#ORILLEYS NEXT NEEDED PART✌️

Di
Review №59

They were so friendly and helped me change my headlights and windshield wipers !

Wa
Review №60

They had the parts I need at a good price

Jo
Review №61

Great staff, ordered what I needed

Ro
Review №62

They really good and helpfull most of the time but they gave my husband the wrong thing once but aside from that is usuallh good.

P
Review №63

Wonderfully nice patient and helpful employees

Lu
Review №64

Came to get a car battery replaced and these guys were happy to help. Great work

ar
Review №65

Really nice staff, helpful when you need it, out of your hair when you dont

Fr
Review №66

Very friendly environment. Very knowledgeable and friendly staff

Sy
Review №67

Very disappointed with the service given by Mr. Leo at this AutoZone location. We went in to get our car battery charged and find out how much power it has, after dropping it off for 4 hours we came back to be told by Mr. Leo the battery was only charged 50%! He said he did not charge the battery on their heavy duty charger. He asked us to drop it off for another hour and he will contact us himself when it has been charged. So we dropped it off for another couple of hours and after not hearing back from him we went back to their location. This time we found out Mr. Leo had already left for the day and the closing manager, Mr. Phat, explained to us our battery was 0% charged since it was clearly a bad battery. Basically, Mr. Leo was not direct with us and also decided to leave without fixing and handling the issue in a professional manner. Thanks to Mr. Phat we had our issue resolved and ended up purchasing a new battery after wasting our whole day running back and forth because of Mr. Leo not providing us with the right information or working diligently to help us with our problem. We would highly not recommend Mr. Leo to anyone going to this AutoZone location for any car issues.

Je
Review №68

Great customer service

Ma
Review №69

They helped me fix my tail light. Very fast and professional service.

Je
Review №70

Staff was friendly and very helpful.

Jo
Review №71

These guys know their stuff. I was in and out 5 mins tops. Very professional and friendly

Iq
Review №72

Excellent

Ia
Review №73

Definitely the best auto store around my area

Ju
Review №74

Nice people, great place

Al
Review №75

Very good and friendly team

Ty
Review №76

Very helpful with diagnostic test.

Jo
Review №77

Victor is really helpful

Ra
Review №78

Great customer service !

Mi
Review №79

Friendly staff good service

Ca
Review №80

Only go there because its close

Ta
Review №81

The employees at this Auto Zone do not seem to actually know anything about cars. If they can not type something in to the computer or the computer does not tell them what part they are completely lost. My 10 year old Son knows more about cars.

Jo
Review №82

Nice and good service

Ch
Review №83

Great ppl

Ga
Review №84

Friendly and helpful.

Se
Review №85

Helpful staff.

Da
Review №86

Friendly knowledge staff

Dr
Review №87

Always helpful!

Mi
Review №88

Not polite at all, horrible place, wouldn’t recommend, really bad service even managers this place should be shut down

Ag
Review №89

Worth service

Al
Review №90

Good parts

fr
Review №91

Nice and friendly

Al
Review №92

It is ok

ma
Review №93

In and out.

Ba
Review №94

Auto parts place for everyone

RI
Review №95

Very good very good!!!!!!

AN
Review №96

Excellent staff,

To
Review №97

Super slow.

ول
Review №98

Trusted

hu
Review №99

Awesome

Al
Review №100

Very friendly staff

Information
23 Photos
100 Comments
4.3 Rating
  • Address:7110 FM 1464, Richmond, TX 77407, United States
  • Site:https://autozone.com/locations/tx/richmond/7110-fm-1464.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4228&y_source=1_MjQ2OTIwNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 281-980-0080
Categories
  • Car battery store
  • Car accessories store
  • Auto parts store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:Closed
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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