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Warhammer
11753 W Broad St, Richmond, VA 23233, United States
Appearance
Warhammer
Comments
Ia
Review №1

I had been learning a bit about the hobby and the lore of 40k and found out about this store. When I came in Bree was very helpful in walking me through everything and helped me find something to get started painting and also spent some time helping me get started painting my first miniature. It was a very pleasant experience and Id be happy to go back and check out the store again.

Au
Review №2

Lots of units in stock for my side (Necron) in an attractive and clean store. The owner was nice and helpful. Definitely will be back again!

Ch
Review №3

I recently went by the Warhammer hobby store with my 7 year old son. He LOVED it! We were met by a knowledgable and friendly young lady who took the time to walk us a round the store and explained all of the many Warhammer 40k and Warhammer genre models one can purchase and build. She took the time to explain things only a 7 year old boy would ask and we ended up buying several squads of Space Marines and the beginner paint kit. It was a wonderful experience for me and my son and we will be back so she can teach us how to play the game!Wonderful experience with wonderful staff. Made my sons day!

Wi
Review №4

Staff is incredibly welcoming to new players looking to get into the game. Had a great first experience, and excited to come back.

Du
Review №5

I am new to the Richmond area and stumbled upon Warhammer by chance.Bree, the manager, is very friendly and gave me a tour of the store and a quick demo of the game. I didn’t purchase a starter pack right away. However, I was impressed by her customer service, and couldn’t stop thinking about how fun the game seemed so I went back and purchased it later that day.The store is organized and clean.Despite what another reviewer said, I’ve always seen the store true to the posted hours.You can go in and work on models or play a game any time. Super inviting and friendly atmosphere.

PE
Review №6

Employee was very helpful and got me setup with everything I needed to start painting for the first time.

Pi
Review №7

Wish I could say I’ve been in the store but I’ve been trying to give this store a chance for a year. 100% of the time I’ve tried they’ve been closed. Having a consistent, dependable schedule is a very small thing to ask. As I rolled up today I thought, there’s no way it could be closed at 3:30pm on a Saturday... yup sure enough another exception to their schedule and they’re closed. I give up.

Je
Review №8

Wonderful FLGS with very friendly staff, great events and clean location.

Lu
Review №9

Its usually the same girl that works there and she gives great customer service. Any paint questions or want advice on your hobby shes there to help. Wish the store was a little bit bigger and had a larger inventory but its good

Ja
Review №10

Wanting to get into the 40k tabletop I saw this store was around and decided to stop by awhile back. After the drive I was not disappointed. The stores staff was very helpful and knowledgeable, they even gave me a demo which I thought was nice. The store kept a clean environment, had a large selection of items on stock, and places for many people to paint and play. I purchased a few items to begin the hobby and with a clear schedule now I hope to visit many more times. Highly recommend this store.

Ma
Review №11

Great customer service.

Gu
Review №12

Awesome place! Staff customers everyone helping each other better themselves. I have not seen that in a competitive arena in a very long time!

De
Review №13

Bree is an amazing store manager, very knowledgeable about the games and very friendly. Always says hello when you walk in and makes you feel very welcome! Always willing to help and teach you.

Ia
Review №14

We had a great time visiting. Took a lesson on game mechanics. The store rep spent lots of time with us teaching the game and answering questions. Its always lots of fun to browse the models as well.

No
Review №15

I am a big table top enthusiast and Games Workshop is the sole reason for it. The staff is knowledgable and very friendly! Nerd out!

Ju
Review №16

Great little store. The staff is super nice and the store is kept very clean. It is small, but for games here and there, it is great.

Je
Review №17

Bree is great help when your looking for something specific, and is more than happy to demo Games Workshop games!

Ed
Review №18

It would be nice if the store had consistent hours. Several times a month theyre closed during days the store signs shows they are to be open. Opening times are also inconsistent, ranging from Noon to as late as 3pm instead of 11am as posted.

Os
Review №19

Bree is great! She cares, attentive and create innovative events. Wish I could go there more often.

Re
Review №20

Best place to get GW minis and talk to other hobbyists. Non toxic and family friendly environment.

Su
Review №21

First of all, the hours are very inconsistent. The manager, while I’m not going to say she isn’t nice, does not know how to handle multiple customers well. Many times my fiancé and I go in she either flat out doesn’t acknowledge our existence, or it is several minutes before we get a quick greeting. Maybe if there was more staff with different areas of expertise it might make the experience a touch more enjoyable. As it stands, I would rather either order from online or go to another store. We have already spoke to corporate about this as it has happened multiple times. I also have a very hard with all the 5 star reviews as I don’t believe those to be factual and based on personal experience.

Ra
Review №22

The store is amazing! The manager is very friendly and knowledgeable! I really enjoyed my shopping experience! Dont shop anywhere else, shop here for all your warhammer needs!

Lo
Review №23

A little small but clean and friendly staff. Very helpful and knowledgeable. They are very enthusiastic about the games.

Mo
Review №24

Great store with people always willing to help you find what youre looking for.

J
Review №25

Little to no selection, you would think a store dedicated to one company would carry more of their products.Thier only saving grace is the outstanding staff.

Wi
Review №26

10/10 Staff, if they dont have something you want they can get it. They hold classes and seminars just about every week. Great place to get a game in and a Starbucks a few doors down.

Jo
Review №27

Very helpful staff

Ca
Review №28

Love this place. Bree is great! We drive an hour to get there.

Da
Review №29

Brie is very helpful and super friendly. Great environment!

Cu
Review №30

Employee/manager (?) was incredibly pushy even after I explained what I wanted and knew exactly how to use it. I dont need paints badly enough to ever go back.

Ai
Review №31

Manager was incredibly helpful and friendly, store was clean and well organized. Great place overall.

Ch
Review №32

The staff are very helpful; Brie is awesome. The in-store space for playing games or building models is great.

ᚠᛖ
Review №33

Great staff and selection. I highly recommend to anyone who plays or wants to get into playing Warhammer 40k or Sigmar

Me
Review №34

Great store staff is friendly and while space is small people are normally willing to do team games

AJ
Review №35

Really helped me ease into warhammer with great staff and selection.

na
Review №36

Tiny store on the westend of delivers BIG. The staff will bend over backwards to help you and always has great advice to help you in your hobby adventures.

No
Review №37

Great store! Bree was amazing and extremely knowledgable!

Ca
Review №38

Very friendly and open place, was only curious about Warhammer. But this place has made me want to play 100%

Jo
Review №39

Very awesome and friendly experience! Go check it out!

As
Review №40

Store is clean, organized, and the staff are very friendly and helpful.

Me
Review №41

What they sell:This is an official Games Workshop store. The primary focus is on miniatures based wargaming. They have pretty much everything you could need in regards to Warhammer 40,000 or Warhammer Age of Sigmar. If they dont have what you need in stock they can order it and it should get to the store within a week. That being said, they only sell Games Workshop products. So that means you wont see any Magic the Gathering, Ticket to Ride, Cards Against Humanity, or and other games here youd expect to see at a game shop.The community:The community that plays games here is diverse in age. There are people as as young as 8 years old, middle school kids, highschool, kids, college students, and people whove grown up, settled into a career, and raised some kids of their own to plays games here.The venue:There is no public restroom. There isnt a lot of tablespace, unfortunately. They maintain a space for around 8 to 10 people to work on building and painting miniatures as well as providing two 4x4 tables outfitted with terrain for wargames to be played. Because of the limited table space, they maintain a policy of limiting games to 1500 points per player maximum. They also have three 2x4 tables set up for running demos for people not sure if they are interested in the games, or to just show people how the games play. While people are there, they can get cans of soda for a dollar each, or bottles of water for free. This is a wonderful amenity, when you are locked in concentration while painting a miniature tryanasanuarus or surveying the battlefield looking for your next winning move.Scheduled events:In regards to structured events, parties are thrown in the event of big new releases. On Thursdays, Warhammer 40,000 is the focus. On Friday, Warhammer Age of Sigmar, take precedence. Soon, a campaign is going to start for Age of Sigmar, which the store will run on Fridays.I personally find myself coming here about twice a week.

Er
Review №42

The manager keeps a clean store with a friendly environment. Very pleasant gaming store, albeit somewhat on the small side.

An
Review №43

Exhaustive selection. Knowledgeable staff. Both gaming and painting spaces.

Da
Review №44

Bree is quite helpful, great place to shop!

Er
Review №45

Excellent and very fun staff. Bree, if spelled correctly, is just great.

Ma
Review №46

Great store! Bree is fantastic.

Ro
Review №47

Great and fun place to be for warhammer fans!

Ja
Review №48

Staff was very helpful, community very welcoming!

Se
Review №49

Always a joy visiting this store!

Ro
Review №50

The employee who helped me with my project knew exactly what I need, and she assisted my further by highlights a few of the finer points to condider in continuing my project.

ke
Review №51

Excellent service, great selections, knowledge staff

Ja
Review №52

Super helpful owner.

10
Review №53

Great customer experience

Ca
Review №54

Limited space, not much parking, very limited selection considering it only carries one brand, and closes too early.

My
Review №55

Good service

Jo
Review №56

Helpful staff, expensive products.

Information
20 Photos
56 Comments
4.5 Rating
  • Address:11753 W Broad St, Richmond, VA 23233, United States
  • Site:http://games-workshop.com/Warhammer-Richmond
  • Phone:+1 804-360-5029
Categories
  • Game store
  • Miniatures store
  • Hobby store
  • Painting
  • Model shop
Working hours
  • Monday:11AM–6PM
  • Tuesday:Closed
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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