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Garber Pre-Owned Super Center
3890 W Henrietta Rd, Rochester, NY 14623, United States
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Garber Pre-Owned Super Center
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Ja
Review №1

Patrick Walker did an amazing job helping me with my first big girl car buying experience! It was honestly such an awesome experience and he got me a great deal on my 2014 Honda CR-V! As someone with little to none credit, the financial team worked hard to get me amazing rates and succeeded! Thank you again for all your help, and I know for a fact that Garber will have my business for many years to come!

Br
Review №2

Gina is the best car sales person that I have ever worked with. She was willing to give up her sale to get me in a new car across the street. Lucky for both of us I came back over to buy a car from her because of the impression she had on me. We found the car for me and I could not be happier. Thank you Gina my experience at Garber was fantastic.

Sc
Review №3

Joe and Jon were incredibly accommodating with our schedule and situation. We swapped out both our cars in just a few days, and the whole process was smooth. Joe even worked a few extra hours to make sure everything went well!

Er
Review №4

Bought a 2018 Subaru Impreza hatchback this week from them off cars.com.Ryan was really quick to call me to set up an appointment and Joe made the purchase very quick and easy! Was able to drive away the next day. 🙏 Thank you so much!

Ke
Review №5

So my wife needed a new car and in my line of work i knew Garber was the spot to look. I work with Nick Cooper the used car manager so i asked for some help...i got that help in the form of Ahmet. Was super easy to work with, got us the cars we were looking at ready to be driven in no time flat!!! We found what we wanted and Ahmet and Nick went to work getting us the best deal possible for our situation. We ended up leaving that day with our brand new(to us) 2012 Rav4!!! So thankful for meeting these people thru work...i couldnt have imagined going elsewhere. So please if you read this and need wheels...GO TO GARBER!!!! Thanks again Ahmet and Nick

Wi
Review №6

I was greeted at Garber by Ahmet. I told him what I was looking for and he showed me what they had that met or came close to meeting my needs. Ahmet was very personable, yet professional and I was very pleased with the car I bought and the overall experience of buying my car from Garber. Thank you Ahmet.

Me
Review №7

I had a great experience here. Ahmet was wonderful, and very patient as I asked to see 1000 different cars which he had to risk his life running across the busy street to bring them over so I could see them just to ask to see another car. I finally decided on a hyundai elantra. It was a fairly painless process as far as car buying goes. I did not feel pressured to choose something I did not like or want including any extended warranty or protection plans. I will definitely come back for my next car.

Er
Review №8

I have purchased many vehicles over the years, by far this was the best experience Ive had. You will deal with the most professional people. Joe and Jon went above and beyond. After purchasing my wife a Honda Pilot, I came in the next day and bought myself a car.A first class Dealership. With first class People

Co
Review №9

I bought my Hyundai Elantra a few weeks ago and Shiv was the best! He is very patient and super nice and made the car buying process less stressful. Definitely recommend they also have a good selection of cars to choose from and they work with what you are looking for. Definitely recommend and thanks again Shiv!!

Jo
Review №10

My experience with Garber Honda and especially Ray in the pre-owned division was excellent. He was not only friendly and professional, but very knowledgeable and helpful. He made the car buying process effortless. In addition Id like to mention Jeff, the business manager who knows his stuff and Jocelyn, the website angel.

Te
Review №11

Smoothest transaction I have had buying a car. Thank you Robert Capitano and the Garber Team.

mi
Review №12

3rd purchase here. Ahmed was great. Happily looked for all the crvs I was interested in. My only complaints are my own fault. Bought a used vehicle that is 50% to needing an oil change. Thought an oil change would have been done before giving it to me. Also wont get much more out of the tires. Again those are my fault and in no way think its a reflection on Garber. Just a reminder when buying a used car to look at everything. Very happy with purchase and experience

Ch
Review №13

Found my daughter a great car for a great price. 900 dollars under what it was advertised for. Great sales team at Garber Pre-owned. James Brodsky was fantastic. No pressure at all. Just a good guy trying to help us find a car in our price range. Thanks again guys 👍👍

Na
Review №14

We just purchased our new Honda Odyssey with the help of Nick Trottier at Garber Honda. We love the van and we loved working with Nick! In this crazy pandemic time for auto buying, Nick kept his eye out for the van we wanted and made sure to check in with us regularly about what became available until we found the perfect match. Then, Nick walked us through most of the pre-purchase paperwork online and made the in-person signing clear and easy (thanks go, also, to Mike in finance!). All-in-all a GREAT first-time experience with Nick, Mike and Garber Honda. Well be back!

An
Review №15

Gina at Garber was awesome to work with. She made the car shopping process fun and listened to what I wanted/needed in a new vehicle. It was such a smooth process during a stressful time due to the current pandemic and new/used car shortage. I will definitely recommend Gina and Garber to family and friends looking for a new vehicle. I’m very happy with my purchase and experience!

Ve
Review №16

Just picked up our car yesterday. The whole process was quick and Shiv made it as simple as possible. Shiv and the team at Garber were all great and professional. Definitely recommend buying your car from them!

ha
Review №17

They were all so nice and amazing Nichols Trottier is my go to he was so sweet and helped me fine the car I’m in love with now.

Ka
Review №18

Terrible.. Had a appointment. Tested drove the van I was looking at. Got approved from bank. Was suppose to be notified when the title for the van would arrive. Because something was going on with that. Never received a call back. Left emails,text, and voice-mail. Will not recommend. Go to Bob Johnson GMC ask for Jason. He was amazing.

Sa
Review №19

Absolutely lost my business. Went in for an appointment. They ran my credit and told me they would contact me when they could give me an idea what my trade in would be worth. Never heard from them again. Called and left voicemails and sent emails. Now I have hits on my credit and no car to show for it. Absolutely unprofessional. Wouldnt recommend to anyone.

Ar
Review №20

I have gotten 2 cars over at Garber and it’s always such a great experience; I’ve been to other Honda dealers but they never made me feel cared for like Garber does. I had my eye on one specific model of car for quite some time and they came through as they always do and within just a few days got me approved and had me on the road with my new vehicle!

Pa
Review №21

I had a great experience buying my car with Shiv. He was responsive to all my questions and texts, responded promptly, kept me updated throughout the entire buying process. Highly recommend!

Ch
Review №22

Ahmet our agent did a wonderful job he was extremely professional and was willing to help get the best car. Others there were professional as well. Had a great experience friendly staff. Had earlier been to Bob Johnson and the staff there were horrible. Save yourself the time and grief and come here.

Er
Review №23

Ahmet was helpful in answering all of our questions about our purchase. He made the process go smoothly as well. I highly recommend working with him!

Ro
Review №24

Ray Dublin +John in finance were outstanding-highly proffessional-i had 90min drive+they had me in+out in no time-easiest car buying ever-very satisfied😀

Al
Review №25

Professional & personal. Bob knows his products and can present cars based on their specific qualities. I would recommend him without hesitation

Co
Review №26

Ray is awesome to work with! That guy worked so hard to help us out. We would definitely work with him again!!

No
Review №27

It was a very good service, I love the car and it’s color. Exceptional people you have working there.

La
Review №28

Amazing experience at Honda !!! 100% recommended to shop With them go check out Gina car sales woman. she’s amazing she’ll make your buying experience easy in fun !

Br
Review №29

The experience I had working with Joe LoVerde was beyond amazing. It was so quick and easy. (At one point I said to my husband, something must be wrong, this is just too easy!) I cant appreciate enough all of Joes patience with my questions. I truly love my car and the experience I had. I certainly be will be back to Garber for our next vehicle.

Jo
Review №30

I just purchased my scion Im, The process was quick and easy, Ahmet was amazing help finding a car for my budget. The entire process was professional and efficient. I would reccomend this place to anyone

ka
Review №31

I just bought a 2016 Honda Fit. This is my second car that i bought from Garber. I am very happy with my car. I worked with Bob and John. They made everything happen. The service was great.i highly recommend them if you need a car

ke
Review №32

After the sale of the vehicle that they had rust spots fixed they redeveloped and have not gotten back in touch with me after reaching out multiple times. This is now 3 months after the sale This is not good business practice and am disappointed as I would think Garber was a reputable business.

Ta
Review №33

I just purchased a 2015 Kia Sorento bright red it’s beautiful and I love it. I had a great experience and my agent Gina was very nice and very determined to get me in a car today, Thank you so much Garber!!

Mi
Review №34

Ahmet works on the used car side, but we just couldn’t get the one we wanted, so I went with a new one and I wanted Ahmet to sell it to me. His good sense of humor and his appreciation of our business was far and above better than we received anywhere else. Good job Ahmet!

Vl
Review №35

My sales person was Ahmet and he was helpful finding me the car I was looking for and helping with the finance process.

Ha
Review №36

I was hesitant about driving to Rochester to a dealership I was unfamiliar with, but I was very fortunate to work with Joe at Garber. He was friendly, knowledgeable and prompt! I think I only spent about 45 minutes start to finish to complete the deal...he was great to work with! Go see Joe for all your car needs!!

Ti
Review №37

Would make it a zero star if I could. Bought a car from here and immediately the same day my Ebrake did not work as well as me having two seized brake calipers. My car was never even inspected and they still slapped an inspection sticker on it and sent it. Now in less than 1k miles my clutch is already slipping and not working no more. No happy about my car receiving an illegal inspection. Also was never informed about the accident that my car had been in. Have tried resolving these problems with the dealership and they seem to have zero interest in making this right. The guy on the phone admitted to me that they somehow messed up and did not do a UCI on my car and they still don’t want to make this right.

Ai
Review №38

Just purchased my new vehicle here. I could not be happier. Gina was truly amazing in making this happen and also Jeff showing me all available financing options. When it’s time for another car I will be sure to come back based on the customer service alone.

Re
Review №39

Joe L was absolutely amazing.This has been by far the smoothest and easiest car purchase Ive been through.The staff really walks you through the process and explains everything thoroughly.Both Joe L and Jon B went above and beyond!THANK YOU.

Ks
Review №40

Went there with my mom and sister to look for a first car and left with a Q50. Great service and excellent customer management/care. Shout out and thanks to Raymond!

Sa
Review №41

Joe Loverde is fantastic! Hes very personable and easy to talk to. He was able to get me in the CR-V Ive been wanting at a phenomenal price! Would absolutely go back and highly recommend Joe! Jeff was also very helpful and easy to talk to getting us a sweet warranty under budget!

La
Review №42

Would highly recommend this place for anyone looking for a new car! Everyone I dealt with here was so kind. Huge thank you to Ahmet for getting this done so quick and sending me updates throughout the process!!

mi
Review №43

The team at Garber Pre-Owned was friendly and helpful throughout! Thank you James!

Ge
Review №44

Great experience. Sold our used car within 15 minutes and for more money than Carmax offered. Easy and fast service!

Ma
Review №45

The sales man bob was amazing easy quick n fast !

Tr
Review №46

Just got back from selling them a family car... we were going to get 3 offers for our 2015 chevy cruze...I had made an appointment with a different dealer just up the street that advertised great prices for buying vehicles, but when I arrived for my appointment they had closed! (Sign on the door said they should still be open)... luckily I saw Garbers sign on way home that they buy cars... they were open, and came right over to help me... sales manager Adam checked out my car and gave me an offer $250 higher than another offer we had... they were so pleasant to work with that I didnt bother getting a third offer... we sold them the car and we will be back when we are ready to buy another car!

Ja
Review №47

Joe is amazing! As a first time buyer I was nervous and a little worried about the process-- but Joe was ready to answer any questions, address any concerns, and listened to exactly what I needed. He was straightforward and kind, making sure I got the best deal and that the process went smoothly. I cannot recommend Joe, and Garber Honda, enough! If you want a great deal, plus a quick and painless car buying experience, go here!

Ol
Review №48

I had a great experience at Garber. I had my eye on a Honda Civic and Joe LoVerde helped me get everything taken care of so I could drive it home two days after my test drive! Not only that but he helped me get the best deal on my trade in out of any of the dealerships I went to. Would definitely buy here again, my boyfriend also bought his car at Garber and had a great experience. Thanks Joe and Garber Honda!

Sa
Review №49

We recently purchased a certified used 2018 Honda Ridgeline. We worked with Joe LoVerde, and he and his associates did a great job of accommodating our needs and wants with this particular vehicle. Would definitely go back to them for advice or another vehicle in the future. Thanks, Garber!

Sa
Review №50

Nick made it really easy for us to buy a new car. He answered all of our questions and he was very attentive. Thanks so much.

Ja
Review №51

I bought my Honda from joe loverde very friendly nologeble easy to talk to I would buy another vehicle from joe anytime

Va
Review №52

This is my second time buying a car, so I know how stressful the process is. However, James Brodsky was my salesman and he is super helpful, knowledgeable, and easygoing. He went beyond to help me find the car that I wanted and made sure the application went smoothly. I appreciate all his help and would certainly recommend James! You won’t be disappointed!! 😊

Se
Review №53

I’m a student and needed a car for a daily, 1.5 hour commute. I went to so many dealerships looking for the car I needed. Some even told me I had “expensive expectations” and that I needed to lower my standards. Gina (on the left) found my car in just 5 minutes. And within 24 hours I drove it home with the monthly payment I wanted. AND warranty with unlimited miles, for the duration of my payments. ❤️Thanks Gina

Ka
Review №54

Worked with Elizabeth online and directly with Nick Trottier, who was outstanding. We test-drove, applied for financing and drove away with our new car in a day. Jon in finance was very thoughtful reviewing our options and paperwork. I’ve driven Honda’s since 2003, best experience yet!

La
Review №55

Went in to garber on thursday in a very sticky situation & from the moment I walked into this dealership I felt more than welcomed. Gina was absolutely amazing, she literally treats you like family and even checks up on you during the purchase of your vehicle and after. She got me a deal I couldn’t say no to and help me through a sticky yet stressful situation. I was even able to drive out with my car the same day I signed paper work. I 100% recommended coming here for your next car! If you can get gina to help you I also really recommend that but if not everyone here is very nice and I will be back!!! Thank you so much gina 🤍🤍🤍!!!!

Ki
Review №56

I had a very good experience with Joe and Shawn! They were so accommodating with giving me ample time to test drive the vehicle I was interested in! I was never pressured into purchasing a car! So far, I am so pleased with my new purchase!

Be
Review №57

As someone who has worked in the auto industry before, I am not easily impressed. However, working with Shiv from Sales was one of the best experiences Ive ever had. He was kind, polite, patient, HONEST, and under no circumstances did he try to pressure me like other salesmen and women do. All sales personnel should be following his example. Best of all, he managed to get me approved for a car loan which I thought would never happen and worked very hard for me to ensure I was satisfied with everything.Again, as someone who has previously worked as a service technician in the auto industry, I am not easily impressed, but Shiv and Garber Auto did extremely well.It was an absolute pleasure, thank you.

Ca
Review №58

Great car buying experience! Nick was patient and worked very hard to get me the best deal.

Ge
Review №59

Ahmet at Garber was great to work with !!Professional, honest and timely. Great experienceI highly recommend Ahmet and Garber

Tr
Review №60

Ray Dublin and Jon Black are a great team and very professional! They took care of every detail and were great to work with. I appreciate all the time and energy they put into finding me the perfect car! I highly recommend Garber Preowned Super Center to anyone looking for their next vehicle.

Pe
Review №61

Bob Capitano was extremely helpful and responsive during the typically apprehensive car buying process. He followed all COVID-19 protocols and I did not feel any undue pressure at any point. Bob was gracious enough to pick me up from my own house so that I could finalize my vehicle purchase. I cannot recommend Bob highly enough.

Ma
Review №62

Worked with Bob Capitano to buy a Jeep Wrangler and it couldnt have gone any better. All paperwork was in order and done for me. I highly recommend them for your next vehicle purchase.

Ro
Review №63

This is a first class company to deal with. Bobby made me feel welcomed and at home from the minute I met him. He immediately offered me a test drive of the vehicle I was interested in. After the test drive, the negotiation process was very low pressure and we arrived at a great price for both parties. Brandon, then was able to get me an unbelievable finance rate, a full percentage point lower than my local bank. He also walked me through the extended warranty options and was very low pressure, which hasnt been something I am used to with other dealers. Even another salesperson, Joe, came and introduced himself and told me he was familiar with our family business in our hometown. This was the best car buying experience I have ever had from top to bottom. I highly recommend this company.

Mi
Review №64

UPDATE: Knocking a few stars off my original review. On 8/1, I handed possession of my Jeep Renegade to Garber Honda and the remaining balance on that vehicle was transferred to the vehicle I traded in here. On 8/5, I was charged by my bank for the car even though it had been in Garber Hondas possession for 4 days! My bank told me they never paid the car off. So I was still being charged for a car they had possession off and they never paid the car until over a month later. Ive been back and forth with them since August in regards to a refund until TODAY when I was told Ill have to go to my bank for a refund. It is ridiculous how long it took for them to tell me this. Ive spoken to the salesman I worked with, someone higher up, and the accounting department. My bank already told me to go to Garber Honda because Garber Honda didnt submit the documents needed to pay the car off when they received the car. Im really disappointed in how they handled this situation. Now I am out money for something thats not even my fault. This situation is ridiculous and honestly could have been avoided. Because of this, I wouldnt recommend trading in your vehicle, especially if you still have a remaining balance on the car youre trading in.I visited Garber Honda last Saturday, after having multiple negative experiences at a local Jeep dealership. They had the Jeep Grand Cherokee I wanted, except it was newer and they even added cute black accents on the door knobs, mirrors, grills, and rims! When I arrived, the car was waiting at the front to be test driven. The trade in experience was professional, smooth, and quick. We had a great experience with Robert Capitano, who was very friendly and professional. Not once did I feel pressured or rushed. Beverages were offered as well. Not only did he give us a better trade in value for my Jeep than the Jeep dealership did, but also helped us out with a military discount.

Mi
Review №65

Worked with Gina and she was amazing start to finish with getting me into the vehicle that I wanted. I highly recommend Garber Pre Owned if you are looking for a used vehicle.

Th
Review №66

I had a great experience, Nick and John did everything they could to help me get into the car i wanted. I would definitely recommend this place to anyone

Tr
Review №67

We had a great experience at Garber. Ginamarie and Nick went above and beyond throughout the whole buying process. We will definitely be going back for our next vehicle!

Er
Review №68

Went in to look at a specific car, and took it for a test drive, noticed some break issues and sales person blew it off as surface rust that would go away after driving it for a bit, then I asked about the accident it had marked on carfax report, they had no idea what happened. Just assured em car is 100% fine. Asked about price (there was 1 cheaper one with similar trim and millage in Rochester area 2k cheaper. They told me if that one sold I can always come back and but this one and best they could do is $500 off. I wont be back. The pricing I understand there isnt always something you can do but the rest was not acceptable

Ca
Review №69

I had an awesome experience with Nick Trottier, will definitely tell my friends and family about Garber. Thanks again ♥️

Co
Review №70

I bought 2018 Honda Fit since Sept 12. I love my car. I want to thank to sale person who help me out and work out with credit, registration, and everything. I’m really appreciate that they are good working with deaf person. 👍

no
Review №71

I worked with Bob at Garber! He was very helpful and was able to get me a phenomenal deal. I recommend Bob and all of Garber to anyone looking for a used or new car!

Br
Review №72

Worked with Jeremy Ingrassio, who was able to find the exact car we had been looking for. Manager Nick Cooper was a great help and made the buying process a good experience. Our family is extremely please md with our car and experience at Garber.

Da
Review №73

Garber is an upstanding dealership. I have looked elsewhere but nothing compares. I have bought 4 cars here and referred friends and family. And their service department rocks!

An
Review №74

Very friendly and helped me very much.

Sa
Review №75

Ray Dublin is amazing if you go here. Super helpful and nice! We bought our used car through him.

Va
Review №76

One of the best car buying experiences I’ve ever had. There was no pressure to buy and Ray was extremely knowledgeable about each vehicle I test drive. All the staff was welcoming and no one was pushy. I would highly recommend Garber to everyone and will be buying from them again!

TK
Review №77

We were casually looking for a minivan for our expanding family and happened upon the Garber Used lot. We met with Rob who from the start was very helpful and real with us. He made the process smooth and answered all our questions. After purchase, our van needed some things looked at, pretty typical for a used car. Rob got us in at a convenient time to have the van repaired, set us up with a rental and was very responsive to our questions, concerns and requests. This is our first used car and we will definitely be looking to go through Rob and Garber Honda in the future. Thank you!!

Ch
Review №78

Jon and Joe were absolutely wonderful to work with. Exceptionally friendly, while still being detailed oriented- I couldn’t have asked for a better experience. Aside from that, I couldn’t be happier with the Honda Civic I purchased.

Da
Review №79

Short answer: Garber Pre-Owned Super Center is a quality dealership who has employees whom will help you look at quality cars and quickly get through the car buying process. I will be buying from Joe Loverde again.Long answer: I give credit to companies whom deserve it. I was in the market for a used car. Joe Loverde (salesperson) was kind and easy going. No pressured sales here. I looked long and hard for the car I wanted. Garber had it and for a below market price. I got pre-approved before I went in and knew my budget. It was a quick in and out sale and was delivered promptly a few days later. Thank you for a very good buying experience.

Ja
Review №80

Another fantastic visit. We requested Raymond Dublin, who helped us pick out our last vehicle, and he once again provided outstanding service with suggestions, details, test driving, financing, paperwork, and sale. Thank you very much for your dedication and knowledge.Ask for Ray.

Ch
Review №81

Dont trust that theyre vehicles are up to date on all services, even if it is a (Honda Acura Porsche Audi) which they are attached to. Theyll do the bare-minimum to make it pass inspection and then pass the buck to happy new owner.Which is typical of most dealerships, I just expected this one to be the exception...

Ch
Review №82

Being a young person shopping for a car can be incredibly cumbersome. Everyone assumes your wants and needs without ever talking to you. I had about a dozen experiences where I would enter a dealership and someone would sales right up to me with a sports car or a motorcycle without ever listening to me.The people here are straight forward, helpful, and they listen. Also I had a bit of a time crunch and Nick and Jon processed my paperwork and got me in my vehicle very quickly. I definitely suggest looking here when you are purchasing a vehicle.

Za
Review №83

Not only did they leave 6 hard inquiries on my credit, they slipped in a nice little charge on me of 160 dollars in the contract of the car, to wax and polish it. It was a snow storm the night we got it and they knew that I was from out of state. I had an hour and 40 minute ride home in that car and it was destroyed by the time i got it home. I could of cared less if it was polished, just a sneaky way to charge you another 160. I did talk them down from 17,395 to 16,500. So prices are negotiable even if they tell you its not. There is always a cushion. Talk them down to bottom dollar then accept no dumb charges after that. Watch for that wax and polish fee...

Da
Review №84

Just recently purchased my Honda Civic through Ray at Garber Honda pre owned car lot super center. The experience I had was 10/10. Ray made sure I got behind the wheel of the exact make and model I highly sought after the same day I went in to check out the model I wanted. Very friendly people and I highly highly recommend purchasing a vehicle through Ray. As he is very determined and will always make sure that you are satisfied with your purchase. The Garber Honda family is very welcoming and very personable with any questions / services you need to have done on your vehicle. I look forward to sending Ray more business as he is just fantastic at what he does. Keep it up, your hard work is greatly appreciated !

we
Review №85

Despite having been a pain in the neck out of state buyer Garber bent over backwards to see that my transaction went smoothly. I found a great car from a great dealer and their great staff, especially Gina! Thanks!

Jo
Review №86

Joe Loverde is a top notch professional salesman. He made the entire process easy and stress free. I highly recommend Joe and Garber Honda

Sc
Review №87

I have given this a 5 star rating for a variety of reasons. First Rob DEttore was excellent to work with. He managed to get me a great price on the vehicle I bought. The part I was most impressed with was the no pressure attitude Rob had with me as a consumer. I test drove six different cars and he took the time to explain pricing, monthly payment breakdown, and the vehicle information. At one point we also thought it might not happen and he was all right with that and offered to help down the road. If you are buying a used car at Garber I would encourage you to ask for Rob. He is everything you want in a salesman. I also must say that Brandon Parker in finance was great too. He was friendly, knowledgeable and accommodating.

Sa
Review №88

We have nothing but good things to say about our experience at Garber. From the very first contact to driving away in our new (to us) vehicle the process was easy and enjoyable. All of our questions were answered completely and we were never made to fee like we were asking too many questions. They were extremely patient with us as we showed up 15 minutes before close on a Saturday to test drive a vehicle. They even encouraged us to install our childrens car seats to get a feel of the full experience in the car. Yes, we brought our children on a test-drive.... not a problem at Garber! Gina, Mike and Brandon were phenomenal to work with and we highly suggest them. Well be back the next time we are in the market for a vehicle! Thanks so much, Garber!

De
Review №89

Best service EVER! I have now bought 2 vehicles from Gina and hands down she is the absolute best there is, she is always on top of things and takes the worry and stress right out of the buying process. Thanks Gina for being the amazing sales woman you are.....

Mi
Review №90

We were involved in a car accident and brought the car into the service center for a repair estimate. The customer service we got there was fantastic, in fact it was so good that after we learned the car was a total loss we decided to give the sales department a chance in finding a replacement car. The exceptional customer service continued there. We primarily dealt with Ray Dublin and Brandon Parker both were patient, professional and understanding. We will make a return trip to Garber when we need another car.

Ju
Review №91

First I want to say the environment in this place was so friendly and comforting. My salesman was Xavier, he was so nice. I didnt come there to intentionally buy a car, I was only there to look out my options. I test drove a couple cars and in each one he was making me feel like I could really see myself in them and answering all my questions honestly. He was very patient and not pushy at all. At the end of it all I decided to buy an 07 Chevy Malibu, sold in a matter of an hour or so. Thank you Xavier for helping pick a great car and just being that guy Lol. You wont find a place like Garber Honda thank you to everyone who helped me that day.

An
Review №92

Gina Lanzatella was exceptional. She was ready for me at my appointment time and had the vehicle I requested ready when I arrived. She answered all of my questions and if she didn’t know the answer she got me one immediately. Purchasing my new vehicle with Gina was easy and efficient. I arrived Saturday to pick up my vehicle and everything was in order. I was there for about 30 minutes and on my way home with my new car.

Da
Review №93

Terry took the time to find me exactly what I was looking for. I greatly appreciated the time and effort he put into assisting me with my purchase.Highly recommend giving Terry an opportunity to assist with your next purchase.

Ch
Review №94

We must of drove Michael Driggs crazy, going back and forth before we finally took the plunge and bought our Honda Civic. However at no point did he make us feel pressured he seemed to truly have our best interest at heart. He knew our budget and went far and beyond to ensure we got everything we wanted at the price we wanted. Exceptional service and commitment to his clients!

Sh
Review №95

I felt absolutely no pressure to buy at Garber and thats what really made me purchase my car here. I worked with Tim Wilt and he was patient, understanding, and helped me find the perfect car for me. Plus he worked within my budget. Have no complaints happy customer here.

Ku
Review №96

Great place to buy a vehicle. Gina made us feel very comfortable and was flexible showing us options we didnt even know existed, one of which we ended up buying. The entire staff was professional and courteous, picking me up from a local car rental drop-off when I came to get the truck. Will look to Garber next time I am in the market.

Ni
Review №97

Purchased a 2007 Santa Fe with 115,000 miles from Garber in January 2016. Gina was awesome to work with and I didnt feel any pressure through the entire buying process. As long as people understand that used cars are just that, used, you should have a great experience here! Very happy with the vehicle.

Ki
Review №98

My husband and I are so pleased with our new to us Honda. Gina and Dan were awesome in making sure we got just what we wanted. It was easy, relaxing and everything was explained. I recommend anyone and everyone to check them out first if looking for a car.

C
Review №99

Worked with Joe LoVerde in buying two used Hondas. It was a pleasure working with Joe ... he was very helpful and professional. Very little pressure and willing to put up with my perspective on the deal we negotiated. All in all, Im very happy with my purchase and would/will shop there again.

Al
Review №100

Have not had customer service like this in a long time. Ray and Brandon were AWESOME! Cannot see myself shopping anywhere else for a vehicle. And their receptionist was amazing too!

Information
31 Photos
100 Comments
4.7 Rating
  • Address:3890 W Henrietta Rd, Rochester, NY 14623, United States
  • Site:https://drivegarber.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmb-preowned
  • Phone:+1 585-359-2222
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
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