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New York Police Supply Inc
1460 East Ridge Road, Rochester, NY 14621, United States
Appearance
New York Police Supply Inc

Comments
Mi
Review №1

Poor customer service...called looking for velcro by the yard so I can purchase it locally. Lady who answered was super rude and refused to sell it to me because I am not a LEO??? Website and physical sign on the shop say the store is open to the public. Not sure how velcro would be a controlled item for LEO’s? Ordered online! Lost sale!!

Da
Review №2

Good place to shop for security

Ka
Review №3

Wow! when I go to this store I feel like somehow I have stepped back in time!Now whenever you go anyplace you get SO frustrated because customer service skills are few and far between!!!!!NOT here! Customer service is #1Stock is #2Everything we need is always there!What they have is also the best for the job! EVENTHE SOCKS!!!!!If there is any occasion when they dont have what you need they will break their backs to get it for you or make a suggestion!Making a return? Well how about this one.....NO PROBLEM!I had to say these things today because they are true statements!I PROMISE! Thank all of you for all you do for us.

Ja
Review №4

Good service, the products they carry have lots of sizes. I take wide boots, many stores dont carry wide widths.Staff friendly and knowledgeable about their products.

Al
Review №5

Pushes Uncle Mikes like its top shelf. Terrible choice in holsters. I will give 5 stars because they provide a great service to our police. Good business.

Ec
Review №6

Staff are very helpful. The store has gear not just for police, but also guards like me. If you need to get a #ThinBlueLine fix, go no further! Clothing for all weather, holsters, bags, and pepper spray. Anything you need to get the job done. Very courteous.

ja
Review №7

Great customer service and a good selection of gear.

K
Review №8

Good customer service

Ry
Review №9

The woman at the register was super helpful, and explained very well how to use the pepper spray I bought for them. Definitely recommend!

Ma
Review №10

Great service and very helpfull crew

Ma
Review №11

Great service. Wonderful people. Awesome supplies.

Do
Review №12

This is the only place I go for pepper spray. The lack of parking out front is miss leading as there is plenty of parking accessed by a side driveway to the west of the building. Police Supply carries everything security/LE except firearms and ammo. The basics are always in stock and the staff is extremely helpful.

Ni
Review №13

Friendly staff, could use a little more of a variety

Ed
Review №14

Not a huge selection, prices arent that great and the staff doesnt know a lot, but will try to convince you that they do. If you need a vest ordered, do not go here or get sized here.

Er
Review №15

Their website needs some serious work. It’s not optimized for mobile viewing and many of their links are broken or old. They don’t have a search function either. I mean, come on. It’s 2018, considering that the internet has been around since 1990, the first internet capable phone since 1995 and the android/iPhone since 2007 you’d think a decent website would be a standard thing. When I visit I’ll update this review.

La
Review №16

Mike Cohen is awesome. 😊👍

Je
Review №17

Good selection, fair prices and great service.

RO
Review №18

Bought a gun from Mike, listed as excellent condition, received it with rear sight sliding back and forth & had holes drilled into the slide (dovetail area) from prior repairs, sent Mike an email & pics, Mike said send it back for a refund. He received it on July 2nd, he relisted gun on GunBroker on July 3rd, it sold on July 3rd. I called Mike on July 9th inquiring about my refund, he gives me a BS story about it being a holiday week and couldnt send the refund (but he was able to relist & sell the gun) and stated that he would sent it in a few days.I had to contact GunBroker & AFT to get Mike to send refund. Shady person.......

Da
Review №19

Customer service is amazing. Sales staff is very friendly and helpful.

Ch
Review №20

Odd hours. Changing hours randomly by just posting hand written signs on the door. Wierd. Its a specialty shop so it has regular business.

Ms
Review №21

Good place for personal defense tools

Pr
Review №22

The lady was really nice.

la
Review №23

Excellent service and selection. ..will be returning soon

Ma
Review №24

Personal safety at its best.

AD
Review №25

Everyone here is Super Kooooool!!

Ve
Review №26

Great

Je
Review №27

Friendly staff

Sa
Review №28

They’re always out of sizes

Information
3 Photos
28 Comments
4.4 Rating
  • Address:1460 East Ridge Road, Rochester, NY 14621, United States
  • Site:http://nypolicesupply.com/
  • Phone:+1 800-262-2832
Categories
  • Gun shop
  • Police supply store
Working hours
  • Monday:8:30AM–4:45PM
  • Tuesday:8:30AM–4:45PM
  • Wednesday:8:30AM–4:45PM
  • Thursday:8:30AM–4:45PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:8:30AM–4:45PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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