I am not typically a salvage parts buyer but Rockville Auto had the parts I needed at a very reasonable rate. They pulled the parts out for me and helped load them into my car. Excellent service.
Great customer service at Reasonable prices... been buying from these guys for a very long time...
Always great fast service and good parts!
Anytime I have needed assistance purchasing a used part I have always been able to get the help needed even if I didn’t know the name of the part they are so friendly and give best prices and their location is convenient. I will continue to use them. I even referred my eldest son go to get parts for his first used car.
Great staff! Have all the parts and information you need.
Always great service, goes above and beyond to find your part or help you out. Great prices and honors their warranty.
I recently needed a part for my car that wasnt available new. One of the staff members (cant remember his name) went out of his way to find it for me, since they didnt have it there, then shipped directly to me. I will use this business for any future automotive parts purchases. Thank you
Great Guys here. Didn’t have what I needed in stock but they ordered it for me and it came the next day at a great price! Mike was super helpful! I’m definitely gonna be going to them more often!
Customer service is very bad
This place is the best used auto parts company in the Maryland region. I’m in the automotive repair business and they never let us down and they always provide better service and pricing than any large auto corporation. Try them out, ask for Matt, you won’t be disappointed.
This is a good place to go
I’ve been dealing with these guys for about 13 years, they have always helped me out by providing what I needed at a reasonable price. If I ever had an issue they did what they could to make it right. No complaints here.
Very nice people
Was in dire need of a tire and rim today and not tomorrow. Was given the run around by ANOTHER salvage yard in Brandywine but here, they had exactly what I needed at a very reasonable price and helped me to complete my order elsewhere very close as well. TODAY! I really appreciated them. Id recommend them and return if needed be. Thanks guys!
Quick and easy
Deal with these people for over 15 years. Knowledgeable, reliable and reasonably priced. Happy to do business with.Boris,King Farm Auto Service
Lots of inventory and the nicest dudes EVER
Excellent experience with Tim & Mike .. Doing business more than 8 years, very satisfied with them.We get a lot of parts from these guys, always well priced, fast, and professional.Highly Recommend
Went in, asked for part, got in 20 minutes, paid, installed part.. Problem solved. I highly recommend this company..
The service was very strange. The receptionist (Gloria) was awful. She would curse, yell and make remarks about illegal substances. Very full of herself. Made it seem like it was a big deal trying to explain what we needed. But the other workers there were helpful and got us the part. Good place to buy parts but just watch out for the receptionist.
Ive dealt with RUAP on and off for many years and they are a great recycler to get parts from. The staff is almost all excellent - just try to avoid the lady who will mess up your order then deny responsibility, I think her name is Gloria. All of my dealings with others there have been superb.
Very good service
Was able to get what I needed and the customer service was excellent
The tall guy Mike behind the counter is very funny guy. He wasnt able to find the parts I needed at their junk yard. But went out of his way calling several other junk yards until he found what I needed. Didnt even buy anything there and he help me. Will be back next time I need a used part for my truck.
They told me I would receive a check for $100 which included them towing my car from a nearby autoshop to their junkyard. After waiting for more than a week without receiving the check I find out that they mailed it to the wrong address which is one I used to live in like 3 years ago, they wont take responsibility for it and keep bringing up excuses to not send me a new one for the same amount and that if they have to do so that I would only get $65 on the new check. Then when I spoke to the supervisor he wasnt very helpfull either after I was being patient with him, it has been about 3 weeks since then and they keep telling me to wait. The supervisor was rude and hung up the call on me. On Friday I will know what ends up happening once their accountant shows up. Horrible experience I dont recommend doing business with these people
Was in the middle of asking a question and was hung up on. They didnt have the part and before I could say Do you have any idea who might have it I got ClickAlso the actual live person call was less then a minute, I was on hold longer then that, lolGood Luck
Very useful place
Great service. Gloria always takes care of me.
Over priced. Wanted $350 for a driver door
Prompt service and considerate.
MAD MIKE is the guy you want to see. He knows used parts inside and out.
Great and knowledgeable staff