I went in here looking for a tablet and was helped by Aaron. Aaron was absolutely awesome! Very friendly, knowledgeable about the service, on top of current promotions, and mature beyond his age. I spent more time there than I wanted, but that was in no way his fault. He was extremely patient with me as I had to get some things fixed on my account and stayed well past closing time to be sure I was taken care of. We were able to have a fun conversation while also tending to my business. Aaron set the standard for superior customer service and his manager should be proud. During my time in Missouri while stationed here, I wont go to another store and when I go to a different duty station and have to go to another store, I hope they can provide even half the great experience I received with Aaron. Keep up the good work!

The people are friendly but one associate tells you one thing then if you have to get another associate another day they tell you the opposite. I have a few complaints to long to explain on here. Not very happy with the sprint store. They are making it hard for me to upgrade.

My experience at T-Mobile has truly been grand. I could not have asked for a more thorough and pleasant interaction with Mr. Aaron. I will tell all my poker friends to work with him.

Great job by a great team! Kristie and Aaron were incredibly helpful and went above and beyond in getting my phone set up for repair. Thanks so much for your help!

Luis has been MORE than helpful. His professionalism is so refreshing to have someone who truly follows through with all necessary tasks. THANKS so much

The staff is super friendly and I feel like the go above and beyond to help their customers. Even when super busy, the greet everyone coming in the door and we’re super communicative and apologetic about the wait times.

Friendly knowledgeable staff, answered all my questions and helped me pick the right phone for my needs.

Thank you very much Aaron for helping us out with our issues. Gave us your undivided attention and fixed our issues. We walked out happy new T-mobile customers!

Kristie, was very helpful. Knows her job well. She was very quick and very polite.

Was lied to about coverage area, went from AT&T with 4 bars and 5G. Now have to go outside my house for 1 bar and maybe 4G. Sim will not work with wifi calling. Returning everything today and canceling. Going back to AT&T. Wifes phone is the new oneplus phone they said was equivalent to the Samsung. Not even true. No back buttons, have to completely start over even time you open a several pages. Worst experience ever.

Fast and friendly experience. Much appreciated

Every time we have been to the store the employees have been very helpful ans nice.

The staff was helpful and apologize for how long it took.

Aaron was my representative and he was very good at explaining the process

I wish I could put negative stars. Sprint has been the all time worst experience I have ever had with a company and I could not be happier to have switched to at&t after they put my bank account through the ringer. When I got my account the sales associate that helped me got me on by going over every aspect of my bill which came out to be a bit over $100 a month but when I got my bill it ended up being over $250 a month. And when my contract was up I started canceling lines so I just had one left with no added charges for $60 a month till I canceled it. But after I was ready to cancel it I looked and my bill was over $360 after maybe 1.5 months. I would never in my life recommend sprint or t-mobile to anyone and I would urge them to stay away

Great store, great staff, aaron @ t-mobile is awesome

Very friendly environment, the workers were kind and helped with exactly what I asked for, these guys deserve a promotion, or at least a raise. :)

Great service friendly smart loaded with phone information help!!!!!

Very friendly outgoing staff. Having people like that make it so worth going to

Kristie done an excellent job in helping us!!

Great experience and always helpful and love the positive attitudes and very informational.

Aaron is always extremely helpful and friendly at the Rolla T-Mobile

Do not go anywhere else. Go there! Get the best deal! And from the most friendliest staff I have ever met. Kristie and Ashley are super cool and are very good at what they do. Ashley was patient and answered every question me and the kids had. All while maintaining a great smile! Dont know why I wasted so many years with AT&T!!!

Very helpful, nice and courteous, had new sim cards in place and phones up and running!

Kristie was extremely friendly, helpful, and professional!

Very helpful and professional service 👍

Be warned, they will say they are doing a “soft credit check” when in fact it’s going to be a hard hit on your credit report. Don’t appreciate associates who lie or are mis informed. I’m glad I walked out and went to Verizon (who didn’t even need a credit check for PRE PAID). Totally different atmosphere and could actually find a plan suitable for my needs. Avoid this location and really avoid sprint.

Great customer service!

Went in to get screen protectors replaced.Slowest store I had them replaced at.

The people that work here are amazing. They made upgrading a phone a wonderful experience. If you want to go to a store where the people are friendly, fun, and extremely helpful then this is the right store for you. We had Taylor and Mike and they were the best and so knowledgeable.

Super professional and helpful.

Great employees Great customer service

The people were nice, my mom got a new phone over there and lemme say, definitely better than AT&T. Theyre reliable.

Worst service.No one knows anything in the store. Everytime I visit they check the tab and say I cant find it here.

It was a great experience

Not a true sprint chain. They just sell under the sprint logo. This location is only good if youre picking up an online order

Fantastic service!

Very helpful

Aaron is a God at selling phones

Great customer service. Want to thank Julia and Taylor for helping me out even after their working hours.

Not very helpful at all and did not try to look up the question

Taylor was the best!So helpful and polite10/10 would recommend :)

The person was very helpful

Michael gave my Dad THE BEST service! Thank you Sprint for all your help with my Dad

Bait and switch advertising.Rip off artists!

They are very friendly and helpful

Friendly staff!

Great costumer service!

Helpful but a little confusing

Friendly People!