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AT&T Store
286A Portion Rd, Ronkonkoma, NY 11779, United States
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AT&T Store
Comments
sh
Review β„–1

NO NEED TO LOOK ELSEWHERE. THIS ATT STORE HAS THE BEST SERVICE AGENTS AND REPS AS WELL AS PRODUCTS AND PRICES. I WOULD LIKE TO HIGHLIGHT REP JORDAN WHO HANDLED MY REQUEST FOR A NEW PHONE LINE. HE WAS DILIGENT IN EXPLAINING THE PHONE AND PHONE PLANS. MY VISIT WAS AMAZING, NO LONG WAITING AND PURCHASED PHONE I WANTED WITH EXCELLENT CUSTOMER SERVICE. HIGHLY RECOMMENDED!!!πŸ˜ƒπŸ‘

Ca
Review β„–2

Best store around, I dealt with Jordan who was more then helpful, polite and took his time to fully meet my needs if you go to this location speak with Jordan 5****

Gi
Review β„–3

We had the pleasure of working with the wonderful store manager Jordan, who made our experience at AT&T the best one yet. Jordan has a gift of making the typical painful phone purchase go by very quickly with his extraordinary personality. He was very helpful every step of the way. I recommend this location to anyone getting a new phone or needing help with any services! Thank you again!

Co
Review β„–4

The store manager Jordan was extremely helpful and knowledgeable. He was able to help rectify the issue I was having with my wireless phone. It was one of the best experiences I have ever received at an At&t store. I would highly recommend going to this location for service.

Gr
Review β„–5

Great experience! Thank you Jordan and the team for the seamless transition, savings and new devices! If you want GREAT service, phones and INTEGRITY go see Jordan ASAP!!

Ge
Review β„–6

I can’t stress how awesome of an experience we had with Joel at this store. We don’t live local but we were in the area visiting family. We decided we wanted to upgrade to the new iPhones and switch carriers. Joel was so patient and not pushy at all. Knowledgeable and honest. He worked the store alone while he helped multiple customers in person and on the phone all while keeping his cool. We got a really good value and plan on visiting him again with our cell phone needs. He is an asset to this store and company, a very impressive young man. I hope he does big things!

Ha
Review β„–7

My new phone purchase went great. The entire experience was extremely positive. Jordan was so knowledgeable and efficient that he truly made everything go as smooth as possible. This store is the only one we will patron, and Jordan you are my new go to guy for everything At&t.

Di
Review β„–8

Best customer service, not only was I able to get both my parents new phones, Jordan the store manager was able to get my bill lowered as well. Jordan was super helpful and went above and beyond to make sure that every question I had was answered. Will definitely be going back for all my phone upgrades and billing inquiries!

Jo
Review β„–9

Jordan is a wiz when it comes to anything that’s needed or anything that’s impossible to do. Not only did I get a new phone he lowered my bill and got me an additional 2 on top of what was needed. He’s a really great store manager. Go see Jordan as well as Joel.

No
Review β„–10

Jordan is a great manager help with are phones will always go to this store.

Ro
Review β„–11

Went in to pay my bill and was helped by Mr. Hernandez who failed to properly process my payment which resulted in my phone being shut off for a day. So I missed some fairly important calls and texts due to incompetence, and all I got was an oops sorry Thanks guys..

Er
Review β„–12

JORDAN is the MAN! Not only took incredible care of my mother and I, but had us smiling the entire time. Very rare employee, and customer service like that should be celebrated πŸ˜€ Thank you again Jordan! Woo woo woooo!

Al
Review β„–13

Joel helped me with getting a new phone and set up was quick and easy. Very pleasant,friendly and well spoken highly recommend this gentleman.

Ad
Review β„–14

I accidentally put my phone in the washing machine and from the moment I walked into the store, Jordan Murphy, the store manager gave his undivided attention. He tried to salvage my phone but it was dead, so he showed me the options in my price range. After speaking with him, I explained my daughters phone was on the fritz as was my sons. They were all very old! After he fixed my phone, we went back a few hours later altogether and he handled my kids and any other customer that walked in at the same time. From the moment anyone walked into the store, they were immediately greeted and he helped everyone in order and in-between each other. Im a mother and he bypassed me at multitasking! It is worth noting that a customer came in for a case that isnt popular and he checked the inventory, found the only one and offered to pick it up for him at another location. Jordan is professional, reliable and knowledgeable and made a stressful day, very easy. Excellent customer care and service - AdrienneJordan Murphy was beyond helpful and so funny. He was always nice to us he set up my phone so quickly he was he didnt treat me like a kid he treated me like a customer. I have no other words to describe how nice and helpful Jordan Murphy was! - MattJordan was the absolute best employee/manager I have ever met in any store. I had the expectation of being there for so long and being bored the whole time. Jordan is so nice and helpful and really relates to tweens like myself. He fixed all three of our phones so quickly while helping at least four other people who came in. Jordan Murphy is the best manager ever! - Abbey

An
Review β„–15

If anyone has any problems go to the Ronkonkoma store. See Jordan. He helped me out with everything. He knows his stuff. Thanks.

Ka
Review β„–16

Love the service given here by the people who work at this store. I personally had the chance to work with Ricardo on getting me a new IPhone, and in under an hour, I got what I came for with no significant changes to my monthly bill. Great job ATT!!!!

ku
Review β„–17

Jordan Murphy was very professional and know his job skills very well and very good customer relations was in and out fast with a new phone all loaded and ready to use

ma
Review β„–18

Jordan was a real class act, not only did he get me approved, he went out his way to deliver myself and my family our 4 devices while we left them there to have everything restored to our new devices. If you don’t like the headache of a lot of people and the mall, go to this location great interaction and one on one attention. 10 stars!

Re
Review β„–19

Ugh...dead spot in my town so this service is bad...i used the company several yesrs. The service couldnt be used when I was upstairs in my apt or other places I would go bc of the dead spot, switched to VERIZON no problems anymore!!

Ga
Review β„–20

This AT&T location is nothing but a fun atmosphere ran by a comical and cute store manager named Jordan Murphy. Jordan not only got my bill down $80 while getting me 3 new devices, he also helped get my DirectV installed without any issues; and transferred all my data from all 3 of our new devices that myself and kids had. If there’s any place you want to go while being stress free, eating popcorn, and drinking ginger ale provided by the store lol go see Jordan he will DEFINITELY have you laughing and make everything a easy process for you.

Je
Review β„–21

Great experience. Lost phone and the young gentleman named Jordan helped me get a SIM card and switched to a temp phone . So kind and helpful . Will definitely be back soon

Ca
Review β„–22

Great service, great people working there. They go to the max to help you, actually enjoyableπŸ‘Œ

wi
Review β„–23

Came to the store because my phone wasn’t working and was very frustrated I was approached by the store manager Jordan who was very friendly and knowledgeable about what was wrong with my phone and a short time later I left Very happy with a new phone. I would definitely recommend this store to friends and family.

Jo
Review β„–24

Another great visit with Kelvin and Alex. These 2 guys helped me figure out my new rate plan and gave me a Buy One Get One free iphone offer. Glad I stopped by.

gi
Review β„–25

Jordan was great ! he surprised me my sister and my mom with all new phones ! we all had prepaids and jordan got us 2 XRS and 2 iphone 8’s for the same price. and! he made good popcorn while we waited lol he’s the best thanks J!

Ti
Review β„–26

Very friendly and helpful staff. I purchased a plan for my daughter and they also helped answer questions regarding my service with another carrier.

Th
Review β„–27

Joel was very patient with us transferring 6 phones from Verizon, which did us wrong.

jo
Review β„–28

Terrible experience. Canceled with in one week. Stay away from this store. I returned my phone with in the allotted time and I’m still getting a bill for it. Scammers!

Me
Review β„–29

Sales associates were very helpful

bi
Review β„–30

Very fast, polite, knowledgeable, a great experience

Ke
Review β„–31

Good customer service,

an
Review β„–32

They basically treated Me like garbage after 10 years

R
Review β„–33

Great deals

Ne
Review β„–34

Mooo.o

Information
19 Photos
34 Comments
4.4 Rating
  • Address:286A Portion Rd, Ronkonkoma, NY 11779, United States
  • Site:https://att.com/stores/new-york/ronkonkoma/115319
  • Phone:+1 631-285-6666
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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