This was the fourth and final store that we looked in to renovate 4 bathrooms. The showroom has numerous beautiful displays and excellent customer service. They went above and beyond to work with Our tight time frame and were very responsive to calls and emails. I would definitely use this store again! Thank you for being so patient and helpful!
Wonderful staff. Very helpful. Large selection of quality fixtures. The perfect place.
Why go anywhere else? Three years ago, Janet and I bought all our fixtures here. Every item was perfect for our needs. Moreover, Chris, our sales person was very easy to work with, offering great advice.Were back! We need now to buy an overhead heater-fan-vent combination. The moment Tom answered the phone it was very clear he recalled exactly who I was. Amazing! Hows that for customer service?I left the dimensions of the room for the heater with Tom saying Ill research what we have and call you back with my recommendation(s) I have little doubt that as soon as I end writing this review that my cell will ring.Jeff GBeverly, MA
I came in for the first time this week and received 5 star customer service. Nobody in there knew me but I was made to feel valued and appreciated. The products selection and quality is very good and the prices seemed fair and reasonable. I was in a bit of a jam and they really made an extra errort to help me out. I will definitely be back if I need anything else.
Love this place. Keep going back for fixtures as I renovate my house. Everything Ive purchased is first quality and they have a great selection. Service for me has been great - including great recommendations.
The epitome of why brick and mortar stores are closing.
Extremely disappointed after being excited to visit this place. We are in the process of a complete bathroom gut and remodel and were fully prepared to spend good money on good quality. We were made to feel as though we were an inconvenience and both gentlemen there offered little to no help from the moment we walked in the door. Other than an incessant pen clicking. Maybe it was because we walked in with baseball hats and t-shirts but nonetheless we were ready. I had pictures and questions ready but after the way we were made to feel, we turned around and walked out. Bringing our business elsewhere.
Helpful and knowledgeable staff
Nice people