Would give zero if I could. They werent open when they usually are and so I called the door number and they said they would be open an hour late. So I showed up at that time and they still didnt open. I waiting a while just incase but they told me they were going to be open but werent. Waste of my time.

Worst customer service ever, ordered Baptismal dress 5 weeks in advance of need. After 3 weeks and us checking in several times they called to say our dress was in. Well it was the wrong dress. My receipt showed correct number they ordered wrong. Then they say well why don’t you want this one it’s here, well no because it’s not the dress I ordered and paid a deposit on. Then she says well the right one will be here this week. Ok perfect 1.5 weeks before Baptism get a phone call UM go ahead and come get a refund we can’t get your dress. Honestly I understand things could be out of there control sometimes. But no apologies just irritation when I refusedThe wrong dress and no apologies when they called to say come get the deposit. And then toldMy husband he only was entitled to a partial refund because we took the shoes. Which we did not. Anyways would never recommend them just out of the shear disregard or appropriate customer service!

This has been the WORST experience when it comes to purchasing a formal dress!!!! They gave my daughters dress to someone else, thankful that it was someone in the same party so we got it back but my daughter had to do all the talking ... They staff are anything but helpful! Two out of three times we have gone, the staff in the building could NOT provide any assistance .... EXTREMELY DISAPPOINTED!

Some dresses were pretty. They had a wide variety of dresses but I couldnt understand the lady. Her English was very poor and it was hard to communicate.

As I walked in there was this old lady sitting down doing some sort of craft. Never did she say hello or help us out. She sat down and only stood up when we asked her about a few dresses. When I asked to try a dress on she told me the size was too small and that I was big for that dress (keep in mind Im 130 lbs and I always choose bigger sizes just to be safe) theres no way that dress wouldnt have fit me. Overall the service is terrible. The dresses are too cheap looking and dont vary in style. Save yourself a trip and go somewhere else.

Terrible service, tries to overcharge you, and when you try to get something tailored they will claim that they don’t have it at the store and make you wait 2 hours for them to go get it. Highly unsatisfied, and do not recommend to anyone.

Trash experience. I walked in and was already walking out. There service is horrible. I asked to see a dress and she stood there like I wasn’t talking to her.

Awesome place,, if dont fit she makes it fit

Mean old lady working there she is not cooperative and dresses are pricey old lady would not even consider a discount or reduction but beautiful dresses

Very kind Mrs. Evelia! Super good service answer all the questions you have