Very knowledgeable staff who were very friendly and patient with me. I was very anxious going in to find the correct battery for my car. Associate was able to find the one for my car and I was able to relax and not worry so much. It was very refreshing to be greeted with smiles and associates that wanted to be doing what they were doing! Even on a busy day, they all worked great as a team and the wait time was very short. Thank you to all of them for their amazing Customer Service!!

When I arrived at the store, was immediately greeted by one of your representatives, and he offered to take the car battery that I brought with me, and exchange it with the one I was picking up. This struck me as remarkable since there was no less than a half dozen people already in the store waiting in line. In spite of the line, would say I was in-and-out within 5 minutes! Very impressive the efficiency of your staff.

The guys were all REALLY nice, which is so hard to find these days. As busy as they were, they were really good about answering questions for the customers in store and the hundreds of phone calls they get. I was really impressed by this store today, and they fixed my phone battery for a great price! I only wish I knew I could change the battery and not just buy a new phone all of the time. Very happy with the service

There is usually a short wait as they are busy. Very helpful staff. Good prices.

Collin the salesman was so awesome. Best customer service.

Very helpful, where able to get my new car key cut and programmed for a very reasonable price.store clean, with nice associates. a plus !

Very helpful, efficient, free battery testing, great warranty on their AGM deep cycle vehicle batteries. No complaints!

Always have the right batteries always know just the right thin to say.

They were very courteous and helpful when asked for help I buy most of my batteries for watches they set the time on the watch and date and offer a good warranty on the watch batteries.

First time I used this store. I have a marine business and was looking for a good boat battery. The price and quantity of the dual purpose battery I bought was the best in my area. On top of that the customer service in the store was impeccable. I was impressed. The staff explained everything and was very knowledgeable. Also it came with a warranty and he explained how to keep the battery like new. I would highly recommend and this will be my new supplier for my business.

Excellent customer service and great products.

Karey was extremely diligent in taking care of my situation. Above and beyond just customer service.And their lifetime batteries for car remotes is fantastic.

Received fast and friendly help from store staff. Have purchased this same store numerous times and this is and will be my battery supplier.

Was considering whether my iPhone needed an upgrade. The battery was not holding a charge. It would be fully charged and within hour - no juice. Today I went to Batteries+ on Lancaster for service. Cesar listened to my phone issues. New battery, glass protector replacement, cleaned and sanitized. 6 month warranty on battery. Waited in my car and within the hour he came out to tell me my phone was ready. Cesar provided excellent service. No need to spend $$$$ on new phone. Thank you!

Quick and easy battery replacement.

Deryk was helpful and I was very satisfied with his service and knowledge I very seldom will give a 10 but he well earned the 8

I had curbside service from them, purchasing a car-type battery from them and later coming back with the old core. The representatives I dealt with were very courteous and helpful.

Very helpful customer service.

I had a super lovely experience having my phone battery replaced here! They were good at listening, helpful and really reasonably priced.

Great bunch of folks that work there. Surprisingly busy but they were very professional and moved through each customer efficiently. Prices for key fobs were same as other companies in the area. Glad I went with them, and they guarantee their work and product.

They have most things that I need for my electronics it is a great place to visit

Had them change a battery and put in a new charging port. After i got the phone back it would not connect with my carrier T mobile. Took it back they took it apart and put it back together. Nothing they sent me to t mobile to get a new sim card. Nothing took it back and told me i needed to do a factory reset. Nothing they then told me they were ordering a different charging port. After they installed it they then called me and told me i had a Verizon chip set and they were putting in the old one. Not before telling me that someone had worked on the phone or that it was a refurbished phone. None of that is trure. Anyway was out a phone for5 days because of there lack of knowledge. I will not go back.

Did not carry batteries for my phone and was not interested in helping me by finding someone who does...no suggestions. Left my spouse standing around after asking to go talk to someone in backroom. Will not return.

Some may be able to find cheaper services, but these guys were able to help right then, phone was ready in less than estimated 2 hrs. They did a good job putting on a new screen. I would go back in a heartbeat. As long as its good work and quick service... i will pay :)

Emily helped me today. She was super knowledgeable and professional. Great place to buy batteries, bulbs, and more!

I wasnt expecting anyone to help me take my old car battery out and put the new one in. But these guys didnt even hesitate! Jumped right on it no problem. So wonderful!

I had to wait for help but got what I need once I was helped out.

Amazing customer service! They take their time to explain things accordingly and thoroughly. Highly recommend!5/5

Staff is very friendly and helpful. Couldnt ask for better service. And, they have just about anything one could ever need as far as batteries go.

Not the best place but it does provided some sort of service.

I didnt actually end up getting my phone fixed here but they started working on it and almost had it finished when I called and said I changed my mind. They put it back to the way it was without charging me. They deserve 5 stars just for being so patient with me.

Great customer service and quality items.

I was very impressed at how nice and helpful everyone was at the store.

I made an appoint for an $80 battery replacement for my Google Pixel. I received a call 2 hours later that my screen was broken and I could spend another $120 to fix it or receive my broken phone back for free. What a deal. I didnt pay anything and they took my working phone with a battery that wasnt great and gave me back a broken phone for free. At least they told me to have a good day when I left. Terrible customer service 0/10 dont recommend

Got my car key the next day at a reasonable price but they charge $50 for programming which takes maybe 5 minutes. Its the rip off end of the deal

Super friendly, fast service!

This is where I go for all of my key fob needs. Incredible service from Kelly!

Extraordinary service as always! Took a little longer to replace an IPhone 7 battery due to a mistake that damaged an internal cable. Tech replaced screen and a new screen protector for original price quote - no added fee. Done right and I feel good about it! Thanks!

Alert, knowledgeable and efficient staff, every time I need assistance. Thanks for being a part of our community.Only issue I have is: both the laptop battery and the flashlight are from China. I would much rather buy Made in U.S.A. and support our own manufacturing industry, rather that one that weaponized a virus and sent it worldwide to kill over 1 million, and destroy our American economy. Thank you, China. Ill do my best to return the favor some day!

Great customer service

New phone battery. Always helpful, always friendly.

They advertise they can save you money but how when they have the highest prices. I have gone there 3 times. 2 times they didnt sell the battery I needed 3rd time they where $90 higher and 12 month less warranty than Home Depots marine rv batteries.

I needed a new watch battery and some AA and AAA batteries. Thanks. Always friendly people and very helpful.

Great prices. Great services. Even caried my 2 50 lb battles to the car. Service with a smile

We got the better price from Batteries Plus on actual Duracell batteries than the weird chinese branded ones on Amazon. Super friendly, order was ready same day, and they brought it out to my car! Will return for all my battery needs.

Always eager to help and staff is very knowledgeable.

They did a good job on my phone repair.

Richard was very helpful and the service was quick!

Staff was friendly, knowledgeable and helpful. They were able to get my order processed and completed quickly and efficiently. Great staff, great prices, clean store.

I found a service life hack on my last visit to this establishment that I was about to take advantage of quite unintentionally. I discovered I had failed to bring my mask so I called the store and they said they would bring one out which he must have dropped everything else to do I barely had time to get the doors oc the van open where sat a recently exploded battery. We gathered up the pieces, hauled them in and I was now at the front of the line as I had just stolen this mans attention. Lol quickest trip Ive had in any store since this covid thing started. I would have never thought to do that because of an expected expedited transaction nor would I do it again but someone else might wanna try it to see if it was just a fluke.

Fast, efficient service for a reasonable price. I made a same day appointment to have my son’s phone battery replaced. They did a full diagnostic on the device and replaced the battery within 2 hours.

They have the absolute best batteries and bulbs in town, bar none. The sales associates there are very attentive to any questions that you may have with regard to your lighting and energy needs, and they are very courteous in their interactions with customers.

Went in to get a replacement shell for my cars key fob. Nothing wrong with it, just plastic holding onto the key ring was broke.They had a hard time, but finally got it to work. Within a day, it started failing, and within a week, stopped sending any signals to the car. Took it back to the shop. They told me it had nothing to do with the new fob shell and gave me my money back for the shell, but I was now without a key fob. I did have a working car opener, now I have nothing. I will not be returning for any business in the future, and do not recommend for any service work because if something goes wrong, they wont make it right...youre just out of luck.

Very nice place to go forBatteries for all tips

They fill a vacuum in the cell phone industry. They replace batteries. The store where you purchased your phone does not.

Staff was wonderful! Thanks so much for the help!!

Poor customer service. Also bought a screen protector from here had them replace my old one for a new one they told me it had a 1 year warranty, a year after that I’m here trying to replace my cracked screen protector for a new one thinking it would be at no charge, come to find out they won’t replace it because they claim my screen protector I have on my phone isn’t their product even tho this is the only place I ever had my screen protector changed at. For that I give you ah 1 start

Super service, nice people.

Had to replace the batteries in my key faub(sp). Very nice staff.

I had my iPhone battery replaced. Customer service was great! The price was right plus I received a discount coupon. They said it would take up to two hours and it did. I will definitely shop there again!

Super helpful staff.

The store was busy and it was near closing time and the employees treated every customer with the same care and respect even while under pressure. They were very knowledgeable and helpful and it was good to see great customer service still exists!

Personal was willing to help

Good service. Knowledgable staff.

Good place to find the right battery you need

Always great service and very helpful every single time I go there. Weve been there quite a few times! lol One time I showed up right after doors had been locked for the night, instead of turning me away a lady there still unlocked the doors for me and took great care of me, had a great attitude and didnt make me feel like I had put her out

Extremely helpful and far more services available than I realized. I found light bulbs that I have been hunting for months, new batteries for my security system, and setup a commercial account in about 10 minutes. Great place!

Took my iPad in to have the cracked screen replaced. Took it in on Monday, employee said it would be ready in Friday. Got a call on Wednesday that it was all done. Appreciated the quick service. Nee screen looks and works great.

I called to see if you had the right cell phone battery. The man I spoke to, Lewis?, was a big help. I couldnt find it on your web site, but he said they were in stock to come and get it. When I got to the store, the same person remembered my call and help me out. A big thank you to him.

It was great

Top Notch service. John and Edward hooked me up with correct battery for my Radio Shack Agitator RC 4whlr.

Great pricing and customer service! Highly recommended!

In and out quickly for car battery.

The staff is friendly and knowledgeable, the repair done on my phone screen was a reasonable price and it was just about 3.5 hrs and I had the phone back! Very pleased. The store was busy each time I went in and had to wait in line, but a sales representative greeted me in spite of being busy, which I found refreshing. Good job Batteries Plus!!

Very knowledgeable, great service, and good prices.

Great people and great service.

Great customer service. I had the cracked screen on my smart phone replaced.... the first screen that was put on didnt allow me to turn the screen on from the bottom button so they had to replace it again. They were professional, polite and timely in the second replacement screen.

The Batteries Plus employees were knowledgeable and helpful, and did a great job on my repair. They were also great about communicating with me via email ahead of my visit, to make sure it would go as efficiently as possible.

Quick turnaround and fair pricing. I would recommend Batteries Plus for any phone repair.

I had always been told that you could not replace the battery in an iPhone. Not only did they replace the battery, I got a new screen cover AND to top it off, I was quoted 2 hours and it was done in one. Awesome service tech - Did everything she said she was going to in less time than quoted.

I had my iPhone battery replaced. Making the appointment, the amount of time they said it would take and the price were all more than adequate. Customer service was outstanding!

Did not have what I needed and steered me into purchasing an item that did not meet my needs.

Got a battery replaced in my watch. Fast service.

Great helpful service

This place had my bizarre, exotic battery in stock, and for a reasonable price! Help me load it into the car and took my old core back in with them.

Had a battery replaced in my Subaru. Quick, reasonably priced and friendly.

Great help staff and good products.

The service was awesome! The two guys were pretty gentlemen and so welcoming. Great price for the quality of the work they do.

I had my order online shipped to the store. I didn’t appreciate that it took almost 2 weeks for it to come in. With that said the store itself was great. I called to find out if it was in. They let me know a big order came in. They went and dug through it all to see if mine was there. It was and were great and quick when we went in to pick it up! Excellent service in store.

Great service and selection. Needed a marine battery for our boat and quick and easy help.

Outstanding customer service!!!!! Exceeded expectations 😃

Only second time Ive gone! Bought some batteries! They are very good & good price too!

Was great customer service. Got in and out fast.

I had my S8 screen repaired. They had it done in a couple of hours. Very professional and did an amazing job! Very Pleased with their work! Will be going there again!

I recieved great service! My phone screen got cracked and they were able to replace it and put a liquid glass cover on it, which comes with a warranty I am relieved to know my screen is well protected soI will never have that problem again!

Quick, good prices, lots of services. Had the battery i needed.

I’ve done business at the LANCASTER Batteries Plus for years now, though not real frequently. It’s the first time I’ve had them do a cell phone battery for me. I saw the price online and with a $10 e-coupon it seemed like a great deal. The friendly staff was quick and efficient and did a really nice job on the phone battery. Excellent value and great service. Thank you.

Guys were professional, and got it done quick while I waited.

Love these guys! Were able to replace screen protector even with chipped glass on the screen of my phone. Thought some of the glass would come out, but they were able to do it! Great warranties on items purchased, they even helped me figure out the flashlight I bought!

Went in for 2 different batteries, one for a remote and one for a watch. They were quick in the replacements and we were able to buy a warranty for the watch battery, which means free replacement as long as we own the watch. We also found other batteries and light bulbs on sale, for a great price.