The absolute gold standard of customer service, communication and quality work. Timely, responsive and incredibly hard working. The installation was seamless, and they left my home in pristine showroom appearance. 10/10 would hire again and recommend to anyone!
We had an appointment to pick out carpet. Drove an hour and a half to get there. No one showed up, so we looked around the showroom ourselves. No prices on most things, no one with any knowledge of prices in the store. Finally picked our a carpet, only to find out from the gentleman who was supposed to be there at our appointment that it was $32. O0 per square yard! I explained that we didnt want to pay that much and that we would like to come back when someone was available to show us around and some prices, and I was told to go to lowes or home depot. I will never return there, and I will tell everyone how awful and overpriced they are. Terrible customer service and an all around bad experience. Vince is THE WORST, dont bother going there. At least home depot and lowes respects their customers, and have SOME knowledge of their products!!
Great selection and great people to help with the our flooring needs.
Thank you Thomas Kay Flooring for your excellent service. We encountered a small hiccup during the installation of our new carpet and the staff of Thomas Kay Flooring handled it promptly and to our complete satisfaction. Highly Recommended!
We had our entire house (over 2000 sqft) floors replaced with the CoreTech laminate flooring and could not be more pleased with the entire process. Vince is very friendly and knowledgeable. The crew (Mike and Jake) are also very nice and worked very efficient and did a professional install of this flooring. HIGHLY recommend Thomas Kay Flooring!
The staff were extremely helpful, the prices are spot-on, and the finished product looks so amazing! We are very happy with Thomas Kay!
There great fast and friendly and they know what there talking about
Great local provider devoted to quality service with a quick turnaround. A special thanks to our salesman John Wulf.
Excellent, personalized service!
Very good service