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Big Lots
2025 Lancaster Dr NE, Salem, OR 97305, United States
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Big Lots
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An
Review №1

Their shelves are getting better with stock. My cashier is always awesome and friendly. Hes is fun!!

ma
Review №2

Great store.. Lots of deals and lots of Goodies.. I come all the way from woodburn just to shop here👍👍👍

Je
Review №3

Great staff, very friendly and helpful. Helped me greatly after I left an item in a cart and after a different item broke. Again the staff was wonderful and helpful.

Ni
Review №4

One of the nicest Big lots Ive ever seen and Robert in furniture is so sweet his customer service is on point cannot say enough good things about him

Sh
Review №5

I love big lots. They have pretty cool random stuff for a good price. They also have a rewards system for customers. 🙂

Ro
Review №6

I love this store the employees are friendly and helpful when you need to find something or have a price check

ca
Review №7

Had to find everything again cause they changed the floor plan, it felt like a new store. So, I diligently tried to memorize it and bought more than I needed Lol

De
Review №8

I love Big Lots. This has notably less stock then I’ve ever seen. Not the stores fault its just not available

Me
Review №9

We like this place for toilet paper they really dont have much of a selection of stuff and its a little overpriced the times

Ro
Review №10

Absolutely love shopping at big lots. Friendly staff and affordable prices!!

Kr
Review №11

Great staff, but.....YOU NEEDMORE SHOPPING CARTS!!

Mx
Review №12

A pretty good store. The dog clothes sizes are wack 7/10

Da
Review №13

I dont know if Big Lots is on its way out but it sure does look like you not employees just kind of there as a filler in the store they dont want to be there it shows

Bo
Review №14

Very clean and well laid out. They have a good selection and shelves are not as empty as Walmart.

Sa
Review №15

They were giving away the store before Christmas. Be sure to sign up for their bonus program. I got lots of discounts that way. Are you too good for Big Lots? Well try the pet selection. Kitty wont mind its not a designer lable.

To
Review №16

I like shopping here but better prices can be found elsewhere.

AJ
Review №17

Clerk was very helpful, taking me to find the product I wanted. At checkout, the clerks were friendly and helpful, which I appreciated.

Ma
Review №18

Always have something I need

Kr
Review №19

Excellent customer service; okay prices.

Ed
Review №20

The staff was friendly and helpful

Ch
Review №21

Some good deals but mostly when you combine discounts. Otherwise original prices seem high.

Mi
Review №22

The gal in the furniture section was amazing. Top notch customer service.

Mo
Review №23

Unfortunately theres a lot of homeless and druggies in front of this store. I went looking for an ac unit and some drugged out lady started screaming at my kids and i

Ka
Review №24

Awesome associates. Great prices and service. Very helpful. Quick in and out.

la
Review №25

I went there to see if they had a recliner that my mother had seen, but apparently it was already sold, so I asked to see if they were going to have any more in stock and they told me that they havent received any shipments lately and were waiting for the next one. The people there were really good and helped me out the best that they could. Its a good place to find reasonable priced furniture.

Ev
Review №26

Oh wow, I used to love Big Lots, but this location is disgusting! Not only is it gross, but my son and I got to watch an employee get chewed out by management! Great job, team! Yea, wont be back. Too gross for a picture.

Kr
Review №27

Always look forward to browsing the aisles for unique, tasty finds at great prices. Staff are friendly, stores clean and today I was impressed as a very loud mouthed obnoxious crude person cursed his way through the store as he had come running and slamming into things tripping over making a ruckus 2 employees were quick to escort/follow him out the front of the store very calmly and orderly...made sure they got my recognition and thanks for being professional and calm.

Ma
Review №28

Its a store. The works were very nice 👌

Mi
Review №29

The manager Kristin went above and beyond to help me find the right outdoor cushions I had been looking for. She was friendly and helpful to everyone around her. She is amazing at multitasking and getting things done. She is an asset to Big lots or any establishment for that matter as she is an exceptional human being! I am so thankful to her!

Ch
Review №30

Like always fair prices but there customer service is terrible..

Kr
Review №31

Huge, immaculate, great selection and lovely staff

Ja
Review №32

Seemed like a decent place to get furniture, but it didnt have what we were looking for.

Bu
Review №33

It is supposed to be a discount store but the pricing seems higher than the grocery stores. Other than that it is an ok place to go.

Lo
Review №34

New stuff all the time. Great prices.

Ma
Review №35

Fairly good prices, but some items are a hit or miss.

Ri
Review №36

Great prices and customer service

Pe
Review №37

Great spot

Lo
Review №38

Great pricing and you dont have to look all over for the price that is stamped right on the front. Staff is real friendly. This was my first visit so i will be seeing them again and giving another review. They do have a restroom for the customers and im finding too any businesses that wont let you. And while we are on that, they are really clean as is the store itself. Like i said (kinda sorta)Ill be back. And definitely Recommend this store any opportunity I get. Oh yeah ! And they were pretty much in and out. Love that !

Ki
Review №39

A good place to go for random gifts or cheap furniture items. Also a wonderful place to get inexpensive Christmas decor. They have a little bit of everything. Their prices rival Walmart but with unique items you wont find other places. Parking is plentiful and easy. A good place to shop.

Sh
Review №40

A favorite store with good values. They also carry some items that I usually dont buy so shopping there causes me to try new things..

Ch
Review №41

Nice friendly service

JO
Review №42

Great employees at cashier! Had patience with deaf people.

Lo
Review №43

They have pretty decent things throughout the store but quite highly priced for low income people. Some things I went and got at Walmart and winco because they were the exact same thing for a lot less money and they have the same amount in the boxes as big lots. It wont keep me from shopping there of course because some of their clearance stuff is not too horribly bad...

ma
Review №44

Found the perfect birthday recliner for the better half. She was delighted.

Su
Review №45

Gave 5 stars because staff goes above and beyond to alert shoppers to great deals.

jo
Review №46

Always some good deals

Ru
Review №47

I was really surprised!We bought a beautiful, reasonably priced reclining chair. It is good looking and well made and my husband loves it.

Ca
Review №48

Used to be better selection.

Me
Review №49

Store shelves were very empty, but prices are good on dog toys and the sweater I needed.(dog sweater)

Ji
Review №50

Came here looking for an end table that was on their website listed as available in store and the furniture section was bare bones and didnt have what I was looking for. The whole store always feels very picked over.

k
Review №51

Got there and was instantly asked if I needed help locating an item. Which I did! This guy was awesome he had knowledge of the product I wanted and even suggested that I come back next day cause price was gonna drop! That is awesome! Wish I got his name.

Ch
Review №52

First time ever in. Store felt empty and diorganized. Could not find what i was looking for or person to ask. Looked like prices were decent though

Ti
Review №53

Robert in the furniture dept was amazing. He is very knowledgeable and was extremely patient with my mom and her inclusiveness. Will definitely go back.

Ta
Review №54

I go here all the time. The staff are very nice and helpful. Covid kinda made their store pretty empty but Ive never had any bad experience here.

Re
Review №55

Employees dont know any thing and there is you have to find everything your self.

Da
Review №56

I love this store 🤩 Its clean and cheaper than Walmart! And its cleaner too!

Na
Review №57

Did not hate. Was disappointed in the low stock. Could not find many products. Sad looking. Blank shelves.

Cl
Review №58

Decent prices no crazy crowds

De
Review №59

Its pretty empty right now,their all sold out of everything

Ro
Review №60

Great customer service!!

Ti
Review №61

If a negative star was available I would hit it. We PAID in full for a dining set in September and did not receive it until now...it is November..no apologies, no proper communication as to why it was delayed, no empathy to the situation to properly correct the situation and Shawna, Brian, Jeff, Brandon all had an attitude regarding their mistake and made zero effort in making the sale correct. We will NEVER shop at Big Lots again due to absolute zero accountability and the utter lack of true customer service.

Li
Review №62

Its a great place to shop at this time of year

Am
Review №63

Looking for end tables, not a very good selection.

Ti
Review №64

My fiancee went in Big Lots, to get some movies and CDs. We both work in the healthcare field as caregivers. She was refusing to give us our discount and then overcharged us on top of it. And then she proceeded to treat my fiancee badly. The reason why she felt the need to treat her badly because she needed to get her card working was rushing my fiancee not okay. She treated my fiancee so bad that she left because she didnt want to do business with Big Lots by how the customer service was. Having bad workers in that ruining it for everybody else I dont want Big lots to lose business because some people dont know how to do their job. Cashiers name is Marisa I believe. We went to try again, today I talked my fiancée to try it out again the cashier Lorrie treated us how we shouldve been the first time. However we still didnt get the last two movies we wanted because of how Marisa acted. So as a result we lost a product that we wanted.

Co
Review №65

Always fun to check things out in this store. Love the options, great store. Spring coming and decorating dreams will be filled.

Ch
Review №66

Decent prices on most things.

Ra
Review №67

Love the prices.

Su
Review №68

Very pleasant

De
Review №69

Shelves were pretty empty, but the store us very clean.

Vi
Review №70

Some good deals

De
Review №71

20 years ago Big lots specialized in buying low price lots of discounted merchandise. The stores were smaller than this one. The merchandise did not have permanent places in the store so it was quite a treasure hunt to go through the Big lots store and see which low price items were appealing. This marketing strategy appears to have been replaced by a well organized more or less standard home furnishings approach. We did find IBC root beer for half the price that it was selling for elsewhere. We bought the root beer but we were less interested in all of the home furnishings. We miss the chaotic nature of the previous marketing approach.

He
Review №72

The store is empty of a lot of bit of product. Shelves are bare, almost seems like they are getting ready to close their doors for good.

ge
Review №73

Always able get what I need for reasonable prices

Sh
Review №74

Good selection usually find what I’m looking for. I have bought outdoor furniture and a portable bar with a granite top that I turned into a coffee station. Good prices and friendly staff. Location is not bad and there are restaurants near by along with a few more stores.

av
Review №75

It was great! I found everything I need and theres a variety of stuff

za
Review №76

Good prices on things.

El
Review №77

Good price I can find what Im looking for. And the bags are free you dont have to pay a nickel for them.

Er
Review №78

This Big Lots is my favorite new place to shop. Yesterday my friend and I were shopping for a couch and the Assistant Sales Manager Daniel was a big help. He was kind and such a genuinely great guy. He built rapport with us and helped us very well. Thanks Daniel!!! The store was clean and easy to navigate through. Very good customer service when we checked out. Keep up the good work guys!

Pa
Review №79

Lacking mecherdise and I was surprised that nothing in the store indicated it was the holiday season.

BT
Review №80

Did not have any basketball cards

Mi
Review №81

Very dirty store! Staff need to take pride in their work or find a different job.

Mi
Review №82

Bright, clean store. Friendly knowledgeable staff. Fantastic selection of items and best prices Ive seen!

Da
Review №83

Always fun to go to

Ka
Review №84

Great store with a good variety of merchandise. They have everything from paper plates two furniture. I didnt see any clothing though. Good fair prices and friendly staff. Its a store that you can easily wander around in and find a lot of values.

Na
Review №85

Great place to stock up on off season gift wrapping supplies!

Da
Review №86

This store didnt have any auto supplies. I did find some inexpensive small plastic ware I needed. Great price. Helpful and friendly employees.

ga
Review №87

Yep definately worth the trip

Re
Review №88

Dont expect to get paid if you quit.My husband put in his 2 wk notice because 15 hrs a wk at MW is not what he signed up for. He found a good paying job with good hrs and they didnt pay him for his last day of work. Hes gotten the run around from there management and cooperate. Ya its 50 buck but still its not right!

La
Review №89

This Big Lots was lotta disappointing!! Low to no stock, maybe just a sign of the times.

Mi
Review №90

I feel like this big lots is a hit or miss.. 50 percent of the time i have a good experience and 50 percent i dont. So its up to you if you want to take that gamble .

Ch
Review №91

Can normally find what Im looking for here, a large variety of products and its normally cheaper!

Mi
Review №92

Totally awesome staff Im the one thing I would say is I think theres too many supervisors and not enough staff but he still get the help you need because there is a lot of people there that willing to help you

Li
Review №93

Worst Big Lots Ive every been to. Bad customer service. Shelves pretty empty. Felt like I was shopping at a low-end thrift store rather than somewhere offering new products.Cashiers Shamed me for not bringing my own bags & then over packed weak paper bags that easily tear for 10-cents a bag.I spent nearly $100 & they cant shut-up about the stinking bags & pack them to hold your items without ripping & spilling?!!

Da
Review №94

They got some things, but they dont have everything.They got some deals, I dont know Im kinda split on it its an okay place...

Ri
Review №95

Half empty----- clean and neat though

De
Review №96

Have what i need, easy in and out. Helpful and courteous. Plentiful parking

Mi
Review №97

I like coming here to see what they have. Sometimes theres deals and others not so much. Keeping that in mind before going in helps. The only draw back is sometimes the check out process is slow. Its a toss up to why. Shoppers have a lot, or are slow. Or sometimes the checker is. This time it was quick. I felt bad because they have a ton of questions to ask. Do you want the store card? Do you want the rewards card? Yet other stores have the same thing.

Ar
Review №98

Amazing prices, friendly staff, awesome sales events, and a pretty good selection. Usually either a quick in, and out, or quick stock up. Check it out, the prices are the biggest thing that draws me in here!

La
Review №99

Came in for cleaning supplies and an air freshener for my car. Store was clean, well lit, and the clerks were friendly.

Li
Review №100

I love to shopping for all the buys I get

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2025 Lancaster Dr NE, Salem, OR 97305, United States
  • Site:https://local.biglots.com/or/salem/4595?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 503-363-4438
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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