They had the flair fitting I needed for my water supply . Great service in Salem mass web

Bob assisted me over the phone. I was having no luck finding a size filter; home depot and lowes didnt have it. I called F.W Webb and Bob assisted me; and even got two day shipping. He emailed a copy of my receipt and it was so simple. Great customer service and product availability.

Excellent service. Desk guys helped me find a replacement kitchen faucet and offered other options to save me some money. Professional and knowledgable. Anything plumbing that you need they have it. Not sure why the other retail customers had such a bad experience? I have never had those issues myself.

Great service, orders are hand picked, usually pretty quick. Personable personalities. Doing some work on the building so stuff is moved around

I work for the city and we get parts all the time no problem. I started going to get parts for my home and every time I go the staff is helpful and very friendly no issues at all.

Very helpful customer service

No sure why John B gave such a bad review but I decided to try and get help here and ignore this one bad reviewall the same. Im glad I did. They had all the answers and the parts I needed AND Im a retail customer.(Side note: retail customers without proper licensing can not purchase certain items. Maybe that is what happened to John B.)Great staff and help all around.

Absolutely worst supply house around. Does no stand by there products at all.

Awful experience dont expect help from the counter guys if your a retail customer. I give zero stars

Very helpful counter guys

Didnt have part I needed

Fast service as always.

Wouldnt sell me a simple sensor for my furnace because I am not a licensed plumber. Thanks I have no heat with a two year old at home. Very unfriendly and gave me no other suggestions on where to go. Zero stars.

Overpriced. Staff doesnt have any knowledge of the products they are selling.

One star