They were very nice, Vanessa and Erika showed me the sets that I was looking for and the prices for the sets were like a buy one get one free! I was very happy with their offers and I bought an LG set for $811 total. I definitely recommend this place too anyone looking for a set out even just one or the other.

Erika and Vanessa were super friendly and welcoming. Erika was knowledgeable and wonderful to work with she gave a great deal and made the experience so easy !

The Appliance Tech saved me buying a $150.00 part. My range was not working and would and the only way the clock would even light up was id any burner was turned on. The light for the burner came on but no heat on anything at all. I had reset the breaker 1st thing, but did not seem to help. I took the control panel by the shop and the appliance tech told me it was not the control panel but a voltage issue. I came back installed the panel and checked the voltage. He was right! Only 120 volts. I went back outside and reset breaker firmly two or three times and came back inside. That was it all back to normal. Thank God! had I ordered a new board online of from a new parts house I would have been in the same situation, only out $150 bucks or so. The ladies in the office were also vey nice and very helpful. I highly recommend this business!David PleasantPleasant Properties

Would have given a better review if they had done their job better. Called to buy a set, they told me it would be $45 for delivery. Told the lady I would call her later to make the payment. On the next phone call the delivery charge goes up by $30. Now Im looking at $75 for delivery. When the guy delivers he forgot to leave the vent hose.... I called cuz obviously its part if the dryer. Now I need to go pick it up. You guys got paid, now finish the job.

Good service. Roger in the back is doing a great job with customer service. Bought a stove from them and he made sure everything was ready for me to pick up. Also tested it before he helped me load it on to me truck. This store is a little farther than I am use to, but I will return again.

Kind courtesy people and reasonable prices.

Loading dude was rude screaming and yelling he kinda has long hair he has no manners and lady in front desk is rude too not to mention we are paying over 500 for stove and refrigerator.... I am not sure how to response back but invoice is under my boss name and i know its this location as a matter a fact front desk lady was more busy caring for her baby instead of trying to help us out

Knowledgeable, helpful and super friendly staff!

Bought a washer and dryer. Needed a repair called on Friday they came out Monday. Delivery went great. Later bought a fridge. Deliver excellent Customer sevice excellent. Great prices. Highly recommend!! Staff is great.

I went looking for a washer and dryer set and the girls that work there were awesome..answered all my questions and handle the sale with care..I recommend this place

Great store... not so great delivery service. The employees in the store were very knowledgeable, professional, and personable. The only issue I had was with the delivery. My items were to be delivered at 9:00am. They were not delivered until 1:00pm. There was ZERO communication from the store and delivery drivers. I had to call the store multiple times to find out what was going on. At 10:00, I was told the drivers would call me when they had my items on the trailer. At 12:00, I was told the store would reach out to the driver....

We needed a washer and dryer fast and at a reasonable price. We found this little shop on Google and stopped in to see what they had to offer. The woman we worked with was extremely nice and helped us find just the combo for us. For less than the price of a new, low-end washing machine, we scored a matching full-sized Kenmore washer and dryer set. The pair was delivered and installed for an additional 45 dollars. We have had the set for about a week now and they work better than any machines weve used in the past. We couldnt be happier with our purchase.

* RUN* Awful!!! Would not recommend this company to any body. Recently bought a washer and dryer set, and the amount of regret is unfathomable. Washer is CONSTANTLY breaking. Dryer came with missing pieces. Washer is under their warrant still...thankfully?? Mechanic cannot seem to fix the issue either. Mechanic always tells me it is something else broken/wrong with the washer each time he comes, and is extremely rude! Can not explain the annoyance it is to wash something you need and need cleaned between days, just to have the washer stop working mid cycle, with clothes soaked, and soap filled. If you value a single hard earned dollar, RUN!!!!!!!!! I wish I would have just spent a little more money, a bought the brand new washer/dryer, instead of dealing with his never ended hellish cycle. Please do yourself a favor and go elsewhere!!!!!

My husband and I bought a used LG fridge from A Plus. Their customer service is good and the ladies in the office are friendly and respectful! We liked our experience shopping in the store. We were disappointed that when the fridge was delivered, it had not been cleaned well, and I needed to clean the entire fridge again. Wed recommend them based on customer service, though we were disappointed with the cleanliness and lack of info on the fridge filters, which we asked about in the store and through the delivery men.

Excellent service! I called them an hour before they closed for a part and they were SUPER. Helpful, knew immediately what part I was talking about and diagnosed our problem with our dryer accurately and efficiently! Will go back for sure and recommend to everyone!

I was desperately in need of a Relay for my refrigerator and Alyssa and a team of professionals made sure I got exactly what I needed. Staff was extremely friendly and their prices extremely competitive on appliances for sale I noticed as I was browsing the store. Overall a great experience and I will 1000% come back and tell friends and family!

Great used appliances all kinds my sis needed a washer paid $200 wasnt huge but will do...

I will never buy from this place again they are unprofessional I was quoted one price and given another upon arrival.. I purchased a refrigerator on Nov 10th they were suppose to deliver it on Nov 23rd. If I hadnt called I wouldnt have ever gotten it then they put me on hold 2 different times and never came back to the phone.. I had to hang up and call back and fuss to get something done, then when delivered I was quoted 45 for delivery when the guy called he said Im delivering for free but when, got there it was 55 for delivery when I called the manager she was unprofessional and disconnected the phone in my face.. never again will they get my money from me.. they deserve no stars..

A plus Appliance is a great business with great service! That went above and beyond to help us get a great refrigerator! Everyone treated my wife which has cervical cancer with great respect, I am truly grateful! I would highly recommend if anyone ever needs an appliance to consider using A plus Appliance thank you & keep up the great job everyone @ A PLUS!!!◀👍

RUN!!! Do NOT buy anything from them. We bought a fridge and a set of Washer/Dryer. They constantly breakdown and the repairs they make to fix them only help for a couple of weeks!!!! They are horrible! Do not waste your money.

Do yourselves a favor. buy your washing machines from best buy or from a retail company.They gave me a Discount which still came up to be the same as an open box at lowes(yes i checked.oh did i mention theres no free shipping?They take your washing machine if you want, but dont pay you even in working condition, if they pay you, expect $20 for it.Oh yeah, and the washer i originally picked was not working so they called to go get another one, which took 5 days to get back to me.Ill update in a few months once it breaks down(after the warranty is out.

Very helpful & friendly. Great prices.

Great service from their employees and great prices

I went to A Plus Appliance looking for a fridge compressor overload replacement and could not be happier with the service I received. The front staff were extremely courteous and the technician was extremely helpful and assisted me in finding the parts I required.I am glad to say my fridge is now up and running and the A Plus Appliance technicians and staff helped save me from a hefty repair bill. Thank you!

I cant believe i had to give one Star. Im almost sure that most of these reviews came from their friends. The two ladys working on this particular day was extremely lazy about helping and most of the items that we were interested in she told us that they werent for sale and belonged to the owner after driving across town for nothing. The rest of the items were pretty much trash. Handles missing or just filthy inside out.. Dont waste your time here..

Great customer service. The day I went in, it was a little busy but the sales lady was very professional and patient. She took her time to show me different washer/dryer models until I found what I was looking for. Delivery time was fast and the delivery team were very professional. I would recommend this place to anyone!

Pretty great customer service from the Manager at this location. She understood our issue, did what she could to solve the issue. Moved up our repair date on our refrigerator. She then called us personally to let us know that she would be replacing our fridge tonight.. it’s 7:40p right now. She went out of her way to make sure that we were satisfied!Thank you for you speedy great service!

Do not waste your money here! I purchased a dryer, washer and refrigerator from here and havent had them a year and they have all already given out. 2 months after my purchase my dryer went out, 3 months later my washer and freezer went out having to throw away hundreds of dollars in meat and this happened again last week. Getting new appliances so I dont have to keep getting scammed by these people! Save yourself the headache if having to deal with these people

Great selection and pricing. They were very nice and professional. Will definitely visit again

Very Pleased with my purchase! Customer service is excellent and makes sure the customer is pleased. I appreciate that the most! Not to mention the prices are extremely fair.

BUYER BEWARE. I bought all my appliances from here its hasnt been a year yet and they all broke down. Save your time and money! THESES PEOPLE ARE SCAMMERS AND SHOULD BE SHUT DOWN

We purchased a washer and dryer and have been so happy with the deal we got. They were very helpful and provided exactly what they said they were going to. They seevice was on time and very clean and careful and the machines were up and going pronto. I cannot see any reason not to buy your next appliance from them. Excellent Excellent Excellent.

They were very friendly and help me find a fridge that I liked and been wanting ... i honestly will be coming back if I need anything else.... thanks Erica and Alicia for everything you did ..

Went over during the quarantine to look for a narrow side by side refrigerator. There were 2 to look at. Neither were in very good condition (I’d say fair to moderately good), but I looked closely and the saleswoman was nice. I wasn’t impressed with the 2 I saw, but I went ahead and asked how much. They were WAY over priced $600 and no offer to negotiate. I went to the scratch and dent store and found new stainless refrigerators for what they were asking. Make sure you do your research before going.

Excellent! I purchased an upright freezer from them after I had another freezer not work properly. They understood my immediate need for the freezer and worked hard to make it happen for me. Great pricing. Great warranty. Very friendly and helpful group of people! Would certainly recommend and go back to them for any future needs.

I’m a consistent customer of APlus Appliance in buying appliances for my rental properties. Staff here is always pleasant and wonderful to deal with. They warranty all their appliances for a year and they back that up! They efficiently coordinate delivery if you need all while offering great prices! Thank you all!

I recently purchased my first washer and dryer and I had many questions . Thankfully the service was great here I learned a lot and was able to find the perfect washer and dryer that was best for myself and family. Any question one may have the people here have the answer for you ! Great customer service I highly recommend. Also when you purchase anything from here it comes with warranty.

Bought a washer a few months ago. Fair pricing with warranty. Friendly and knowledgeable staff. Ill be going back for a dryer and highly recommend seeing them for all your appliance needs. Lots of appliances in stock.

We loved our experience with A Plus Appliance. The staff was friendly and helpful and the experience was overall easy and delightful. We bought our fridge for our first home and it was delivered the same day! Fernando was nice and he was very knowledgeable about the item we purchased. Thank you so much! Will definitely recommend!

Very happy with our purchase and service. Alessa was very helpful and I would recommend this place for anyone looking to buy a washer/dryer at a great price.

Ms. Ericka helped us to find a great deal for washer and dryer! Really love it! Specially its our first washer and dryer! really recommend this place and make sure to look for Ms. Ericka! - Mr. and Mrs. Northway

Horrible Communication from Manager to me as a customer and to her staff.Not able to meet established delivery schedule even after rescheduling. If you are going to be late, call your customer let them know, give them an opportunity to determine what is best for them.Returned Appliances, and now they wont return my money for 10 to 12 days.

You can trust this place! I bought a dryer about a month ago and am completely satisfied. It may be used but it works perfectly. If you are looking to save HUNDREDS of dollars AND get a ONE YEAR WARRANTY I definitely recommend A+ Appliances. I don’t think I’ll buy new again LOL!

Its an appliance scam, they tell you cost for delivery is one price and call you day of delivery and double the price, then charge you to haul off old stuff so they can fix it and resell it. Dont fall for it.

I have referred friends and family in the past that expressed a great experience with their appliances. Is why when we needed to purchase a W&D set we came to A+ appliances. Erica is wonderful! I definitely felt valued with my time and budget. Major plus that they deliver (fair fee) & comes in handy when you dont have the ability to pick up!

Very professional was able to find exactly what I wanted this is my second purchase from this store and will continue to use the store

Once we found this place, we dont shop anywhere else for appliances. Weve purchased a refrigerator, dishwasher, oven, stove range, and built-in microwave. Great deals and even better service. The owners are awesome and always willing to help us find exactly what we are looking for. The women who work there are exceptionally professional.Staff is very knowledgeable. The products all come with warranties and the warranty work we ended up needing on the fridge was over and above.

I love that this place offers affordable appliances along with repair. I bought a washer/dryer set from them 5 yrs ago and only recently needed a repair for my dryer. They were quick And affordable which was great considering how much other companies charge. I just used them again to change out the power cord for my moms dryer that didnt fit to my outlet and again they were fast and affordable. A job others quoted me for 150, they did for 65. I really appreciate finding a good business thats reliable, affordable, and there when you need them. Id recommend them to everyone and will continue to use them when I need it.

Awesome place! Erika helped me out a lot! Washer and dryer work very good

We walked in and were immediately greeted! Alyssa was very helpful, asked us our price range, and what we were looking for in appliances. She then took us to several different options that fit into our specifications! We were in and out super fast with exactly what we needed and in our price range! My sister bought a set from this company over a year ago and her washer/dryer appliances have worked perfectly fine.

From the very beginning of purchasing our washer and dryer from A plus we have Had the best experience. They are very friendly no pressure on the purchase and since have had a few problems with our dryer they have promptly worked very swiftly to fix it. It has been an amazing experience.

Bought a fridge from there. Freezer stopped working. All the food went bad, because they couldnt get someone out for three days. When he finally came he didnt say anything and just left without telling us what was gonna happen. We assumed he was getting a part but he never came back and we never got a call. When we reached out they said it was out of warranty and needed a new fridge. Horrible communication and the guy broke the fridge so not even that is working. So all the food went bad. So overall, horrible communication, customer service, and they broke our fridge even more.definitely not going back to this place.

I bought a washing machine here and they delivered it the same day. The staff could not have been more professional, polite, or courteous. The price was right, too. I will definitely be going back for any future appliance needs. Thanks guys.

I received a great deal and had an even better customer service experience. I bought a washer and dryer set with a one year warranty. They also offer delivery and installation which was a tremendous help to me. The kind lady at the front desk took us around showing us how the take apart, clean and sanitize ALL of their appliances. Naturally we all have suspensions about buying used items. I was blown away how she took time to show us everything.

They have decent appliances but horrible customer service. The fridge and freezer I bought 2 years ago still work great. But they lie. They do not deliver same day. Not even close. My delivery was nearly a week late. They dont seem to care. No apology.I purchased a stove first and was going to pick up. Then my washer went out and I bought a washer.Asked for both to be delivered at the same time. They said ok and told me setup was included.Got my washer yesterday 5 days late. Asked about Stove and Stove was supposed to be here first thing this morning. No apology for not delivering it yesterday. Still not here. Melissa just called me and told me installation would cost me $90. Really its late twice over and yall wont install it. Guess Im installing it myself.The installation issue is the final straw. I will not purchase from them again. Nor will my brother. Seriously thinking about thinking about going there and holding up a sign that says say no to A Plus or buyer beware or something.

I needed a part for my dryer and was Thomas helpful and informative

I purchased a matching washer and dryer. Friendly staff. Good appliances for a good price. Installation was inexpensive, fast, and they provided all the needed hoses and everything. Highly recommend!

Wonderful service and very knowledgeable staff. Bought a washer and dryer from them and they even ran them through a cycle to ensure they were working properly. We would highly recommend this business

The staff is very professional. I purchased a washer and dryer set before arriving to TX. The appliances were just as described. Mrs. Erika took extra pictures of the appliances, so I didnt need to come in. Once I arrived to Texas, the appliances where delivered right away. The dryer needed replacement part, so Mrs. Alessa offered me to wait for the part or chose a different set. I went ahead and picked another set. Im extremely satisfied with how they go above and beyond to satisfy their customers. I definitely recommend them.

I was in a need a stove and refrigerator since my family moved in to a new place and we were on a super tight budget, I was afraid of not finding one in time for our needs. Luckly after so many searches, A Plus Applicance seem to be the only ones with what I needed and on my type of budget. I was 20 miles away and I was not going to make on time but the ladies there took pictures of all the appliances that fell under my cost and send them over for me to browse.They had so many that I drove there way knowing I only at 20 mins to get there, fortunately they waited for me and I was able to get my appliances. The delivery was even soon then what was expected. Im happy with my stove and refrigerator. I recommend this place.

A plus appliance help me get the right washer and dryer I needed . They answered all the questions I had and delivered my new appliances that same day. Great customer service . I highly recommend this place !

We bought a GE double oven top quality and my wife is very happy. The customer service is outstanding!!!

Poor customer service, or lack thereof. Never received response. Its been a month. Dont waste your time and effort with this place.

I am so blessed to have found A Plus Appliances. They had a great selection at fabulous prices. They have refrigerators, stoves, washers, dryers and microwaves. They were very friendly and helpful. And I love my new refrigerator. For an additional charge, they delivered and installed it. The guy did an awesome job.

Love this place! Has gotten me through some though times with their great quality and care of appliances ! Definitely recommend it! Just got a washer two weeks ago and absolutely love it ! And they always accommodate my needs if anything were Togo wrong ! This place is a hidden gem in appliance stores !

Really good selection and tons of options. Appliances are repaired and cleaned before they make it to your home. All the staff are helpful and knowledgeable, non forceful of sales. Great service. Products carry warranty. Delivery is affordable and can include hauling of your previous appliances.

I have never bought appliances from a used/refurbished store but these guys are great! Professional, knowledgeable and honest staff. I got a great deal on three appliances that are like new and having a year warranty on top of everything made me feel confident about my purchase.

Bless your hearts. With all the rain we had and the cold weather. your company delivered my washer fast and set it up . I have always had to wait for a delivery from other company. Your wonderful staff had me all set up that same day. Thank you and Merry Christmas.

The saleswomen was So great. Even in the time constraint that was given she was able to deliver. We will definitely be going back. 😁

Bought a Samsung washer & dryer at a great price & they work great! Erika was so helpful. Delivery guy was awesomeI would Greatly recommend A plus appliance!!

I had just moved to San Antonio and found A Plus Appliance on line. The staff was very helpful and even told me about their warranty. My buying experience was above and beyond. Their customer service was so good I will be back next month to buy a white refrigerator to match the white oven I just bought. I recommend A Plus to any one in need of appliances and looking for good customer service!

Great experience, no hassle! I appreciate the time and effort Erica took to show us appliances we were looking for. Cant wait for our appliances to be delivered in our new home! Definitely coming back and referring others!

Purchase a refrigerator here. Brought it home to find out that the freezer wasnt working. Called in a repair order, tech came out and fiddled with the temperature knobs and then left. Told me to call again if they doesnt fix it.Needless to say, it didnt fix it. Called again - another tech came out, said that there was an issue with the copper piping and it was low on refrigerant. Said hed let the office know and buy some and call to come back - never did.Called again when it wasnt working and had another tech come out. At this point they had taken it away and had it for almost 3 weeks. Called a few times and they told me that they were working on it and verifying that it would work fine.Got it back again and surprise, the freezer wasnt working. At this point Id probably have thrown away $100 worth of food. Decided it wasnt worth my time and effort anymore and I went to Lowes and just bought a brand new fridge.The only reason Im giving it two stars instead of 1 is they gave me a loaner fridge that worked fine (except for the one that seemingly had a roach issue) and the techs/people were nice.

Great customer service by Ericka, very knowledgeable and friendly, and good prices I recommend them.

Very friendly staff and great prices for there appliances!

They have a great selection on many different types appliances according to your price range. The sales staff is top notch, friendly and knowledgeable. Timely delivery and in house techs to repair appliances are a couple of other reasons to stop in and let A+ take care of your needs!

We have bought two appliances fromA plus. The employees are very friendly and welcoming. They answer all questions and are very patient. The products are very clean and reasonably priced. I will use them anytime we need appliances 👍🏻👍🏻👍🏻

We had a postive experience!!!

Walked in at almost closing time and the young lady that assisted me was very helpful and professional. I really appreciated your quick response to my needs of looking for a washer for my rental. My tenants were also very please with the delivery and install. Every thing is Super! Highly recommend A Plus Appliance. Thank you! :-)

Great place for affordable appliances, & there is even a warranty included! Theres even an delivery & installation service, & again, all at a great price! Will definitely come back when I need more appliances for my home!

Fast and easy! We saw their ads on Facebook and decided to go in and look. Quickly found what we wanted. They answered all questions we had. The one year warranty reassured us of our choice! Thanks for the great experience!

Absolutely amazing service all around! Very informative and are able to answer any random question possible you could have about their appliances! Polite staff and good products. They are an absolute must when searching for appliances!

Nice people. Not a huge selection but enough to probably find what you need. Have bought a washer, dryer, and fridge from them and havent had any problems. Picked up once and had delivery once and were satisfied both times.

We bought a washer, dryer, stove, and dishwasher. The washer and dryer work great although they broke the front glass on the dryer during delivery and have yet to repair two months later. The dishwasher is HORRIBLE! Whirlpool and is worse than any dishwasher I have ever owned. Stove was brought to our house with missing pieces we are still trying to fix. This company is good upfront but if you want any repairs or to return forget it!

I had a wonderful experience at A-Plus Appliances. I had searched all day for a washer and because Im fairly new to the area, I googled appliance stores. It was easy for me to find and the customer service was GREAT. The staff was polite, patient and professional.

Good selection. Friendly and knowledgeable staff. I feel that they went above and beyond to make a good deal for me. They offer a good warranty on appliances. Definitely recommend.

We were in need of a refrigerator quickly and had been shopping around for a few hours. When we arrived at A Plus Appliance, we were taken care of immediately and treated wonderfully. The ladies were amazing ( Jennifer and Amber, I believe), they kept me up to date and made sure that we had our fridge as soon as possible ( delivered and hooked up within 24 hours). Thank you so much!

Really badd customer service she keep Hang up on me then I call back later the never answer my call

Really good deals and really nice quality appliances. I would highly recommend. The staff was friendly and helpful. Some really good delivery rates considering I live on the opposite side of town.

Horrible experience. Do not recommend. When I first went to the store, the staff was friendly and negotiable on a fair price for an LG washer and dryer set. The delivery team was professional and installed everything correctly and took care not to damage walls during installation. However, that is where the customer service ended. The delivery staff member ran the washer and noticed that it had a slight leak. He advised me that he would write a work order and have a technician come out to fix it. After 2 weeks, I never received a phone call from the office to set up an appointment. When I called to inquire, they were completely unaware of the situation. The man on the phone said he was busy and if he could return my call back within an hour... he did not call back that day! Once again, I called the store and complained about the broken washer and they set up a time and date to get it fixed.On the day of the appointment, I waited and waited. As time passed the schedule time frame, I continued to wait as I understood that other appointments may take longer than expected. No one showed up or called to update me. I called the next day to complain again and another time was set up.The second appointment the technician arrived as scheduled. He did not speak English (not a huge deal but he was unable to communicate what was going on). He told me, broken and left. I did receive call from the office this time and was advised that a replacement gasket was needed and set up another appointment.Third appointment was fine and the same technician repaired the washer.About 2 months later the washer began to leak again. I called the office to make another appointment. The time and date was set. On the day of the appointment, I called before the set time to make sure they would show up and was advised that they had moved back the time frame without notifying me! I was upset that I was not contacted about the change and complained. I waited and waited; once again: no call, no show.Highly irritated at the lack of customer service of this company. I ended up buying a new washer to avoid having any further interaction with A-PLUS Appliance. Save your money and go elsewhere.

When I first walked into their store, I was impressed by how many washers and dryers they had available. Then we met a young lady who informed us that they had more in the back! We told her our budget and she pointed a used washer and dryer. I liked it and said I would take it! She went on to inform me that I could not take it that day because they were going to sand it down for me and repaint it! Wow! Excellent service!- Inaky

I drive past the store all the time and just on the spur of the moment i stopped in just to see what they have and WOW they have LOTS!!! Refrigerators, stoves, washer/dryers. freezers not just one or two beat up, smelly machines buts LOTS of nice looking appliances. Staff is extremely friendly and helpful. Ended up getting a refrigerator, upright freezer, and a washer and dryer at what I think is a more than fair price. Everything is cleaned and checked....and when Im ready for a stove and/or dishwasher Im going there first!!

I have been in retails sales in San Antonio for over twenty years. I bought a dryer from this place today and I am completely happy. It is hard to find a used appliance store with integrity up front! I found one today. I will be back in the future.-Jessie G.

We had an awesome experience. The free one year warranty is the only reason we chose to buy used but we saved so much by doing so. The sales representative was very nice and easy to work with. Delivery was a little late but when I called to ask about it, the woman who answered called the delivery guy right then and found out exactly how long it would be before our appliances were delivered. Once delivered, he checked to make sure everything worked. Everyone that we dealt from walking into the store to when our appliances were delivered was very friendly. I could definitely see us buying from there again if we ever need to.

Great appliances and prices. The staff was very friendly and helpful. Purchasing was effortless, highly recommend!

This place exceeded my expectations. Last July 2018 I had just bought a house nearby and needed a washer/dryer, as I didnt have a set. (I moved from an apartment). I looked at prices for new units and they were out of my budget, as I spend a lot buying the house with the repairs and move-in expenses.A+ Appliance had units that were in my price range with reasonable delivery and set up costs. My concern was about what type of quality a refurbished appliance would offer. The price was good. Was the equipment reliable?The staff was very understanding about that issue. They gave me a tour of the facilty. They took me to the back to the workshop where they showed me how they take apart the incoming used appliances all the way to bare bones. They clean, test, and lubricate all the compenents. Parts that are worn out are refurbished or replaced.I got a good price on a washer/dryer set, and delivery and install was prompt and professional.Any follow-up questions they politely answered.Months later when I noticed the washer drum seem to have an excessively noise spin cycle, they came over, and took apart the washer and adjusted the balance on the unit. No charge, even though I think I was at the fringe end of the service warranty.Its been a little over a year, and I can say I am very happy with purchase!

THIS REVIEW IS FOR A&S APPLIANCES.I thought the Blanco location was the same name, but is a partner store. I apologize for the discrepancy. The manager from A Plus has been the one reaching out and trying to help to be nice... Its now 2/1/20 and my dryer still isnt working, even after doing everything the store has asked us to do with the vents. And the techs changing out several parts and saying its this or that. The manager from A Plus reached out again offering a different solution. Which I am glad she has done. I am very disatisfied with my experience buying from the Blanco location. It is terrible customer service.Update: Its now officially past an entire month (purchased on 12/18/19) and my dryer still isnt working. Tech has come out, yet again since my last post, and is supposed to come again today... the last time he was here, he confirmed it wasnt the vents or an electrical outlet issue on our end, like the other tech kept trying to blame.. If you can, avoid purchasing from here. Not worth it...You are probably better off purchasing items on Craigslist. I purchased a washer and dryer unit almost one month ago, and the dryer has not been working this entire time. The dryer was also installed with a non flexible vent, and was basically squashed during installation, and did not fit properly. It would not stay in place and kept falling off. A tech has come by twice to switch the vent, as well as fix the dryer. But the dryer still doesnt work. The store then told me that my apt complex had to clean the vents, and that was why the dryer isnt working. My apt complex was nice enough to hire a contractor to come out and clean the vents. The contractor cleaned out all the vents, and stated there was no build up or debris that would prevent the dryer from working. I relayed this information to the store clo erk and store manager (Blanco location) and told the tech would come back today between 5-7. I requested he not come later than 7 because the past two times I was given the same time frame, and he showed up close to 9pm! I was assured he would come during that window. It is now 730pm and no word and no show from the tech. The store has a 60 day warranty, but what good is that if the item I paid for has not even been working for the entire first 30 days?? This is really ridiculous. If you buy from here, have no expectations that what you buy will actually work, and may just be a waste of money!

I found this store on offer up. I was in need of a washer, dryer and fridge. When I went in I was helped by Amber who was very friendly and seemed sincere. Once I picked what I wanted she called whoever sets prices and I was able to get a great deal on all 3. They delivered to me the following day and set everything up. I had originally picked out a pretty old washer and dryer set but on the day of delivery Amber text me and let me know they were upgrading the set for the same price! I havent had any issues with my appliances but I hope they are just as awesome if I ever need to use the 1 year warranty.

My wife Diana and I recently bought a washer and dryer for a great price. They are in great condition and have workered perfectly. The employees were nice and very helpful. Definitely going back

We were looking for a washing machine and i found A plus on the web and since it was close to the house we decided to go and check them out. i told the sales person i was looking for a cheap washer $200 or less so she showed me the only one in my price range and seemed to small so we looked at the front end loaders and decided against them so she showed us a top loader that had come in and was practically brand new and basically i got about a $600 washer for $300. our salesperson was extremely nice and took the time to answer all our questions and show us several models. she was very patient with us and even waved our delivery fee because our house was so close to the shop. all in all it was a great experience. they have quality used appliances and even have a 1 year warranty on them. new appliances are very expensive and to me this is your best bet for buying any used appliance due to the friendly service, and warranty. Next we need to replace our refrigerator and i will definitely be going to A Plus Appliance first and i will be recommending them to any friend who needs to replace an appliance. GREAT JOB A PLUS APPLIANCE STAFF!!!