Didnt get the impression they really wanted my business. Understandable given that new boats are on back order. I bought my last boat new from Tracker Marine and was treated much better enthusiasm. Give this some time, the tide (no pun intended) will change.
Mark and his entire team in Service are awesome. They keep me informed before my boat is headed to the shop for maintenance and during the repairs. Every time my boat is returned in better condition than when I delivered for work. When our boat has had minor issues at the coast (as all boats do), they have offered to visit the coast and repair and/or walk me thru steps on my own. Again, these guys are AWESOME!
We are long time customers here. The people there are very friendly and knowledgeable. You cant go wrong here if you love boating!
Great experience buying a used boat from Marine Max with our salesman Mark P. Very knowledgeable and went above and beyond to keep us in the loop on everything and make sure we were happy. Very pleased with the make ready and parts department as well. Will definitely be repeat customers.
Aside from the salesman Mark and Meg from accounting, my experience has been horrible and I would not recommend you buy a boat here unless maybe you are local.After 13 months and numerous emails and calls, my sales tax and registration have not been paid to the state I live in. They have had my money (almost $2000) to pay them, they just couldnt do it correctly.They have strung me a long until I threatened legal action this week, now they finally figured it out....amazingIf they try to deflect or blame someone else as a reply, I will post all communication or lack there of.
Shane is an employee that really knows how to help a customer with parts. Great service, great attitude, and because of him I will be recommending everyone I know about this place.
Great place !! I just bought my first boat from them and I couldnt be happier!
Great place if youre looking for a new boat, not so much if youre looking for used below 10k
The first guy that talked to us was.really nice ... He said all salesmen were with other customers and ask the guy next to him if he was available he had a look on his face like we were an inconvenience so we left
They always have the boat parts we need and they very pleasant to deal with.
Troy and Chris are incredible! The sales and service provided by everyone at Sail and Ski is second to none. They know boats and they know people. We never felt pressured to buy more than we could afford. Our family is having a blast on our Ski Nautique and we could not have purchased it without Troy and Chris. Thanks Sail and Ski for treating our family with patience and respect as we went through the purchasing process, and even after the sale. This business should get 10 stars.
They have really nice boats for all uses. The staff is friendly. The boats are basic to flashy. This company has been around a long time. You dont last in this business unless you take care of your customers.
MIKE the salesman doesnt communicate to his customers or keep them in the loop AT ALL. They also lie and say they told you something when they really didnt to keep from looking bad on their end. We got approved to get a boat and because lack of communication we are buying a boat from a different boat store. They lost a perfectly good Sale. Communication goes a long way. They are only about making sales, not good customer relationships, which is needed to future and current business. save yourself the stress and go somewhere else.
It is a good place to go, you always have someone servicing you. But it is a little pricey. But youre guaranteed to find some good products there.
We just got a new wake surf boat and the employees here were great at helping us figure out which wake surf boards we needed as well as ropes and life jackets that would meet our needs. Great experience and highly recommend them for all your boating needs.
Best customer service experience I have ever had with in any auto/boat/jet ski company. Highly recommend for both purchasing and service.
Love this place. Great boats and products with a outstanding staff. Best boat service dept around.
Very unhelpful left hanging to purchase a Bayliner, took my business elsewhere.
Friendly and service
Found them by Google and reviews led me there for my prop and I couldnt be happier with the customer service experience!
Excellent service. Had recent service and thought something was serviced incorrectly where instead I had a dead battery. The President called me on Fourth of July weekend to help troubleshoot the problem. Will be a customer as long as I have a boat.
Good customer serviceI find everything I need or they order for my
Great dealer, great people, have not bought from them but they service my boat and it is always ready ahead of schedule and the prices are fair!
We bought our first, new boat from them. They offer great service and take care to double check and triple check your boat order is exactly what you want.
The Sail and Ski center has always provided great service work. This year was no exception. I will be returning for as long as I live in the San Antonio area.
Very nice and look forward to working with there team
They are so expensive and rude do not ever try and buy a jet ski here they get no stars
Great service and sales as well as selection
The type of place where every once asks if you have been helped. Tons of help, and very friendly.
They are my go-to guys for aluminum prop repair.
Took my grandson there to look at Sea-Ray boats. Very friendly staff.
Great customer service
These guys are super helpful
Staff is friendly didnt end up buying there but not due to the staff. .
Great service
Excellent service and selection