They helped easy to communicate with. They pointed me in the right direction to find what I needed.

My sons have taken vehicles here for a few years, I always thought it was a bit pricey, and always takes longer than the timeline they give you. Always. Recently my son took his charger, they quoted him one price then came out with another price. Told him it be ready next day, was not. He was without a vehicle for 6 days. He picked up his car and it rattles, sounds bad, hes so afraid to take it back and be charged more, again. Or be left without a vehicle for another week. I hate it when people try to take advantage of young kids, hes a teenager, trying to let him do his own thing and become a man, but my goodness dont take advantage of them because theyre young. Im sure this is the last $$ you saw from my boys, because theyve spent a lot of their hard earned money there for years, and alwasy came back, against my will, but they did. Disappointed in this shop for sure.

Amazing service they did a head gasket and flange gasket repair on my ram 1500. They replaced a bolt that fell out. Great price & extremely friendly. The owner Carl, Ed and the entire team are on point and if your looking for a great place to do repairs at a reasonable price look no further. Other places I called said my work would take 4 days to an entire week. I brought it here 1.5 days and they were done and high quality work. Will definitely come back for other repairs in the future.

Outstanding customer service and competitive rates!! This is my new go to mechanic location

They take great care of my car 🚗 and me!

These guys are really Good.I recommend to anyone😅

They are always reliable and awesome, will always bring my truck here and let people know about them! They tell you exactly how it is, with no pressure just honest answers. They do a great job!

The people here were very helpful with getting my car running right again

Ive known this place 25 years and been going to them all this time taking my car in which they have taken very good care of my car. They are up front and will let you know whats your price may be but sometimes some issues may come up with your car in they will let you know and what the cost may be and to continue or not. They are very good at explaining the problem about your car.

Carl the owner is a good reasonable person. The secretary was very nice. I probably talked her head off. The mechanic was professional and made sure I was good to go. He listens to you when you tell him what is wrong. I am very pleased with all that work there thank you All.David Smith ps I will be back in the future

Very impressed with their service. Brought my SUV in with a coolant leak, and they were able to identify the cause of the leak, and fix it quickly. Very reasonable prices and happy with their service.

I took my car in and asked them if they could have it done by 1pm and they did. They moved quickly and very helpful and affordable

Great group. They will get/keep you running. Fun group. Great people. Outstanding work.Quality and integrity are a b8g deal and they hav3 bith.

Been taking my truck there for 3 years now and have never been disappointed. Very honest and very friendly. They keep records of what they have done in the past so there won’t be any double dipping. They keep me posted and always give me quotes before doing anything. Great work Guys!

Plenty of choices out there...friendly staff and great pricing is what they do, Carl was also happy to help and had plenty of price options to choose from and got me back on the road again!!

Stephanie and Carl deliver really great customer service! They were also in constant contact throughout the entire job, and providing fair prices and estimates right over the phone. Been goin there for years, just had my wheel bearings done. Great place!

My family has been going here over 20 years theyre the best and most honest repair shop I know of and I trust them %100 with my vehicle and the price is always fair.

Greeted warmly by Ed At the front desk. I was reassured my car would be taken care of and I would get it the very same day. They successfully completed the work on my car and I’m very happy with the job they did. I was made to feel like family

Exelent service and Quality !!!

I must commend the great customer service of this place, Ed and Carl were both professional and friendly at same time. Took my car there for a Tune up and Alignment and I left with quality job done on my car. I have found Auto mechanic base. The price is backed with great quality.

I have worked with them before and their customer service is always very good.

I love these guys been coming here since 2011! I dont trust anyone else with my cars. If you are looking for a honest mechanic shop with the best quality work this is the place. Whether it was a transmission job, oil change, or just sparkplug replacements this place has always taken care of my cars. Hands down the best place in San Antonio.

This shop quoted a different charge upfront but tried switching the price after service. I told them I didnt agree to the new charge but they insisted. I told them I will call the police to resolve this issue. Thet asked for me to pay the original cost and never comeback. Customers be warned this place is worst than a bate and switch. Get a written agreement before work is done

For decades I’ve taken all my vehicles to this awesome place. While customer service seems to be a dying art anymore, Performance Auto goes above and beyond! Thank you Carl and staff!!!❤️

They made a price with my brother and wanted to take advantage of me because my brother was not there when I came to pick up my car. You wouldn’t believe they made a $150 price with my brother to change my battery and my alternator. When I came to pick up my car without my brother they gave me a $500+ price for their services. This is a really bad shop, never take your car there because they are scams. They only try to rip people’s money.

Every time I go there, they are helpful and I can trust them with my vehicle, so far so good!

When I first tried them several years ago I had issues with the mechanics not understanding what I was communicating to them. I tried them again about six months ago and have gone back several times since and have been very pleased. They have done quality work at a reasonable price.

THESE MECHANICS ONLY CREATE MORE PROBLEMS FOR YOUR VEHICLE. VALUE YOUR HARD EARNED MONEY? Stay Away From This Place. And dont reply like you care. Shoddy work all around and thousands and thousands of hopeful dollars later...You need new mechanics, or stop being a thief.

It was great they do excellent work Im going to them for about 3 years

Fixed my transmission in about a weekCarl and bob great customer service

Great job every time 👍🏼 !!Brought both my vehicles to shop at separate times 💯satisfaction each time, the guys are friendly and get the job done when they say. ✅✅Also while bringing my car to get control arms and struts put on .. gave me courtesy full synthetic oil change ! 👍🏼😎Thanks 🙏🏻

I’ve been going to Performance Automotive for my car needs for almost two years already. They have always gone above and beyond with their service. I HIGHLY RECOMMENDED them. Not only are they friendly but, the staff all around knows exceptional customer service!

These guys Carl and Ed went way above and beyond! My car has never run so smoothly nor been handled so quickly! I am never going to anyone else. The shop that looked at it before couldn’t even get parts and wanted to charge me for problems I wasn’t having. Don’t waste your time or money go here first !

Awesome customer service. COMMUNICATION IS VITAL KEY and the team knocked it out of the park. Martin was great. I found my go-to repair shop. Easy and convenient drop-off and pick accommodations.

Fixed in no time little pricey but overall they do a great job

Took my car in for a diagnostic, diagnostic was fine but pricey, $70, everyone was nice who we interacted with. I opted to take my vehicle elsewhere for the service they recommended because it was $150 cheaper. The reason for the low stars is they did not put mats down when they drove the car. There is oil and dirt spots on my driver and passenger floor, as well as an oil hand print on the passenger door. I understand they have to drive it around but for the prices they charge they can put some paper or plastic mats down.

2 Year Customer; Professional, Competent and ReliableI have been a customer for Performance for about 2 years and they continue to impress me with their professionalism, timeliness and courtesy. Carl (owner) is very accommodating and will let you know how much it will be before its all said and done. They have figured out problems with our vehicles that many others werent able to. They can work on any type of vehicle and are worth a try if you are unsure of their competency.

I found this place online also I drove by it many times. The owner Carl is a Super nice guy. Very friendly mechanics and Carl is up front with you. They are restoring my first baby an old 58 Ford Fairlaine. I look forward to seeing her up and running like back in her former glory.I cant remember the mechanics names but they are very knowledgeable. They will not steer you wrong on stuff that is wrong or broken.Every time I go in to check on my car either Carl or one of the other friendly staff is always happy to let me go see the progress on my car. Also Carl is taking pics of the progress as they work on my car which is really cool!!!!!I highly recommend this place if you have a classic car or a modern car. For all the stuff they are doing to my 58 I know its going to take some time. But Im not in a hurry.I am very happy and I feel welcomed every time I go here.

I keep trusting my vehicles with Carl and his staff. Professional and reasonable.

Came to get my brakes done. They checked all brakes, confirmed that I only needed my rear brakes done, and then also fixed a wheel stud I forgot needed to be fixed. It took just a bit longer than originally estimated, but the price was about as low as could be. The staff was friendly and courteous. They performed their jobs with excellence.

Took my Honda Pilot in for a transmission replacement. Work completed in a week and two days. Great work and service. Provided continuous service updates. Very honest with adjustments to additional necessary maintenance and pricing. Very affordable pricing. Highly recommended.

This place is one of the best automotive shops I have known in my five decades. They charge honest hours, search for the best prices on parts (including junkyards for older vehicles), and treat the customers with dignity and respect. In fact, one if our early impressions of them over a decade ago was that they treat women the same as men, regardless of age.

Carl the owner is amazing. Very helpful fair pricing over 30 yrs serving san Antonio he help rebuilt a motor and transmission for my old 58 Ford. He guarantees his work. Go check them out Carl is bilingual. Great guy and great staff.

I was referred here by a friend and could not be happier. Called them Saturday at 830 and they had my alternator and serpentine belt by 1130. Carl and Enrique were fantastic, honest, and fairly priced. The absolute best customer service and care of me and my vehicle. Thank you!!!!

Carl, business owner, quoted me $250 for AC warranty repairs and gave me a bill for $905. Thats a difference of $655. When I questioned the excessive added amount, I was told that was the bill. If you want your car today, I would have to pay the total amount.I would not recommend this place to anyone. The place is dishonest and a poor example of good customer service.Oh! one more thing. It took the shop 14 day to repair my car.

This place is a joke. I went over there and got an estimate for 5k, then 3 days later they called me and they say my car needs more work on it and they changed the estimate from 5k to 8k. So I decided to pick it up my car as is.. they havent done nothing . Then the worse part is when they charged me 4k for doing NOTHING on my car... And if I dont pay I DIDNT get my car back.

Carl and his team have always done me and my family extremely well. I would not hesitate sending any of my friends and family over there for work.

My car was in bad shape. I changed the battery and it wouldn’t stay on. I drove it like that to performance auto. The engine light was not on, but they diagnosed the problem within 30 minutes and fixed my car. I can not be more appreciative. Bring your car to performance automotive on marbach and get the job done right. Honest people. Reasonable price. I will go there again.

Have used Performance several times and each time the folks there are consistently friendly, courteous and efficient. The mechanics go above and check tire pressure and liquid levels. The owner, Carl is a nice friendly guy as well as the office staff. Honored my GROUPON certificate flawlessly.Thanks to all who take care of my vehicle maintenance at Performance Automotive and the email reminders when service is due.

Great location quick and speedy service

I ve been working on cars as a hobby for decades, my first overhaul V8 motor in the 1950;s as a teen was a 1949 Ford flat head..I did Ac, brakes,suspensions,electrical,body work and paint but as I age I dont have the physical ability to do all that now .if you like your car and plan on keeping it for a while..do the maintenance on it,,when it breaks down and you cant fix it, I suggest having real mechanics to do the job,,the cost may be more but the work is right,, other auto repair shops around the area may be cheaper,,but the could be using cheaper parts and the techs may not know the job...go to the guys who do it right..these guys here ..its what they do...

Just got some much needed work done on the car. These guys were informative, knowledgeable, and the customer service was excellent.Definitely my go-to for the foreseeable future!

Best

The guys there are awesome! I would send my mother there for work on her car.

I took in my car because it wasnt shifting gears and I told the manager I suspected there was some electrical issue and agreed to leave my car overnight. The Manager agrees to take a look at it for me does so, and when I inform him the next day that I wont be able to put any work into my car due to financial issues, he offers to test my relays regardless, free of charge. They discover its just a bad relay and send me on my way a happy camper. this could have cost me a couple of hundred dollars in electrical diagnostic tests and whatnot. Thank you so much! You guys are Awesome!

Extremely nervous going in, Extremely at ease coming out. This will be the ONLY shop I recommend to anyone. Thanks guys for taking such good care of the car AND me.

These guys are great! Rick always works with me in order to accommodate the fact that i work nights. I wont go anywhere else!

Used to be a excellent place. They would keep your vehicle for almost a week, but fix everything right. Last few times I went in they kept it for a week. got my vehicle back and found parts were not reinstalled and missing. Interior was damaged. Things that were working when it went in were not working now. Kept taking it back, they hold it for another week. Get charged more. And the problem still exist. If you have to bring your vehicle back it should be made a priority, not be put at the back of the list and make you be without a vehicle for another week. Especially on the third time you bring it back for the same problem that wasnt repaired properly.

Had a problem on a hectic monday morning. Great service with super customer support. Fixed the problem, had me on the road in a couple hours at a reasonable price! If you want great service, pricing & customer service...this is the place for auto repair!

Great service and staff. I would recommend.

My Mother in Law used this mechanic for general diagnostics and service, including transmission. The invoice showed base transmission was replaced by a lower mileage rebuild. After continuing to have difficulty, two subsequent mechanics, including a transmission specialist could not identify any new or rebuilt parts on the vehicles transmission.

This place was the most frustrating experience I have ever had with any car I have ever had. We took our car to get the shift fixed, and it took them 3 separate occasions to fix it. Then, they offered to do a free oil change, and the shift was loose again. They supposedly changed our oil but did not reset our alert in the car, and now...the car will not start!If you dont know how to fix something just share that. The people were nice but completely incompetent when it came to our Ford. I would NOT recommend this place for more major repairs.

Performance Automotive is the only place I trust for all my auto needs.I have been taking my personal and business vehicles to them for a few years now. The prices are very reasonable, they keep me up to date on the status, the staff is friendly and Knowledgable. I have had another shop quote me a price of $1200. I called Performance and the total bill was less than $150. You can bet they have my business for life. I would and have recommended them to friends and family.

The boss, Carl, is a great guy and his crew is very professional. They do great work and dont take for ever to get the job done. I highly recommend this shop.

Overpriced for no reason. Simple (inaccurate) diagnosis costs 70 bucks, not to mention that takes 3 business days just to see what’s wrong. Claimed something was wrong with my sway bar links, so I agreed to pay around 400 to have it shipped and fixed ASAP since transportation is a necessity. Turned out that wasn’t it and found out the hard way when my drive shaft was broken. Seems to me they really don’t look at what’s wrong and just eat your money. Rather go to “El Gato” on marbach, much more reliable and free inspection to see what’s wrong.

I have been a customer for many years. Carl has been my parents mechanic for years and I decided to try him. I couldnt be happier. I trust them so much that when I had car trouble in San Marcos, I had my car towed back to San Antonio because I didnt want any other mechanic. Carl has always been fair with the pricing and honest with what the problem is and how long it will take to get it back. If you want a mechanic you can trust you cant do better than Carl and his crew. Thanks guys.

Good friendly service at a fair price.

Carl and his crew were very professional. Tommy didnt touch my vehicle until he got a service report from Nissan regarding the issue with my SUV. It apparently was covered under Dealer warranty, unknown to me, saving me $3400.Thanks Guys,

Im so glad I found this place. They can fix anything on my desiel truck and my wifes car. We are both very pleased with Performance Automotive. They have taken care of normal maintence and also fixed major problems for us. About a year ago they even rebuilt my trucks transmission and its still running great.

Takes great care of their customers. Carl went above and beyond for me on more than one occasion.

They nice but they over charge, they fixed my water pump and thermostat and then said he didnt think it was my heads.... I took my car there to get check and they never once looked at my heads they jus checked my oil levels and charged 65$ for that and then said that they couldnt tell me if the heads were bad unless the waterpumps was done all in all i paid 400$ and for him to say my heads are bad after he got his money i Will never go up there again and o dont recommend no one else to.

This place is awesome they have excellent service and pricing also fast and efficient I will definitely keep going back to them for all my vechicle needs.

Prices are affordable and they want to help fix your vehicle

These guys are gangsters. They will charge you for work that they didnt even do. I brought my car into there to get repaired and in two days the same problem existed. I made my friend who is a mechanic take a look and he said the parts that they said they replaced was still the old stock. I also noticed my shades were missing from my glove box. Please be careful before brining your car here or if you do, at least know enough about cars to ensure they dont steal from you. I brought my car twice to this place. Never again.

Great service and prices!!

I have had two great experince with this auto shop. The first time they fixed my Jeep when mo one esle could figure it out, it was the computer. The second time they replaced waterpump and starter all within hours.Karl and his crew really know what they are doing. I will definitly keep coming back to this place. And I highly recommend if your looking for a grreta mechanic shop!

Im from Tampa, Fl. I came to San Antonio to visit my son. Last night, my steering wheel and ignition locked up on me, I had to have my car towed back to my hotel. Ive called so many Mercedes repair shops today and nobody was open. I just called Performance Automotive on Marbach Rd and they attempted to help me FOR FREE over the phone. When what they suggested didnt help, the man on the phone said he was sending the OWNER of the shop to me! I could cry Im so relieved to have someone help me when Im stuck 1200 miles from home and dont know anyone here.Ill post another review after the owner helps me for an update.

Excellent mechanics and fast service!

Awesome customer service. good prices

Over the phone diagnosis and honest friendly service. Thanks Carl..

My girlfriends car got messed up by another shop and they fixed everything we needed very helpful and reliable.

Have my truck in for a diag for surging rpms and a valve leak somewhere in a hoseBeen 3 hours now and still waitingBeen calling to find out status and been told theyll call me in five min at least 2 or 3 times now and I had to call back each timeTruck is now just being test driven and will be given a smoke testFound out was gas capFree of chargeMight come back for some truck performance upgrades in mind for install

Beware of this place they busted my ac condenser then tried charging me for there mistake then they finally said they’ll fix and refill it if I bought the condenser which was $100 out of my pocket then after dropping it off they call me and say they don’t carry my r1234 Freon or the tip it needs to be filled so I’d be out of pocket for the recharge which can be several hundred so plz beware of this place

Great customer service very friendly staff

Just a great garage they gave me a quote they finished the job paid what they said & even gave me a ride to & from home great guy Carl Thankyou

TL;DR: Great service, fair prices and GREAT GUYS!!After having a very good mechanic friend move away, we entered one of our greatest fears. Finding a Mechanic we could trust. I made various phone calls, read numerous reviews and spoke to other friends and could not decide on a mechanic.Well unfortunately, THAT day arrived. After deciding to buy The Ultimate Driving Machine (BMW) for its great track record, I think we finally hit the expiration date. Right after the extended warranty expired, our vehicle broke down. Fortunately, we were a block away from Performance Auto when it happen. We now had a dilemma...we were at the mercy of a mechanic, with little options.Fast forward a week, after multiple repairs, the car was as good as new. Throughout the whole process, Carl & Kye kept us informed, at ease and offered multiple options in our repairs. Though our final price was high, it was a result of the parts and work that was done. Carls prices were fair and competitive. NO WAY did we feel CHEATED.2 months later, once again about 3 blocks away, our car started acting up. The electrical system started flashing, suddenly we smelled burnt, rotten eggs (BLECH!) and smoke started filling the passenger compartment. By some chance, the car once again crawled to Performance Automotive. With a Fire Extinguisher in hand, Mike and Carl braved what awaited them. They opened the trunk and found that our battery had exploded. Steam, smoke and battery acid everywhere. Mike immediately disconnected the battery.Here we were in dire straights again. 3 days before payday, a mortgage just paid and our daughters birthday party in 4 days. We didnt need this. We braced for the worse. Once again, Carl and Mike kept us well informed, offered several options and quoted a fair price. Luckily, the damage was minimal.I STRONGLY recommend Performance Auto! Carl is our new GO TO GUY! I will be bringing The Ultimate Driving Machine ($$ Pit) back for regular maintenance as well as my VERY reliable Nissan Titan.TL;DR: Great service, fair prices and GREAT GUYS!!

Rebuilt my transmission didnt even last a yr and it went bad again then they called tell diffrent things everytime called 3 diffrent trans shops and all said same thing they did not fix it!!!!!! Never go to that shop crooks!!!!!

Always feel welcomed and they do great work. They do all the work on my vehicles.

Overpriced, go somewhere else.

Good staff fast. Need an appointment

Very unprofessional! Took my car in for a diagnostic only its been 6 days and no one will call me back or give me any info on my car! The vehicle was dropped off on Tuesday the 14th.

Friendly, fast and efficient.

Took forever but good job

I highly recommend Performance Automotive nice and honest crew

Easy to do business with!

A little over priced

Carl my Man

Great work!!!

Good atention

Friends place