Very professional, very clean and hygienic facility and super cool staff and superior products! I only bought another set of hearing protection because I wanted another color! The noise-canceling devices are fabulous as I work around air compressors all day and the discharging of air will make you deaf! These devices work!
SanAntonio Custom Hearing has been my hearing provider ever since I finally had enough of having people repeat themselves up to three times and having the TV at sound levels that could be heard by others outside.Mathew has always been “Johnny on the spot” and he has always come to the house for what I needed with my hearing and hearing devices. PLUS their hearing devices are reasonably priced. The device warranties are also nice as my puppy (at the time) chewed up one of my hearing aids into tiny pieces but it was covered under the warranty’s loss coverage and less than a week later I had a new device already programmed!Everybody at the company has just been great!I highly recommend San Antonio Custom Hearing for anybody that even thinks they may need hearing augmentation. It couldn’t hurt to get your hearing tested. If you need hearing aids they offer a wide selection and if you don’t then they will have a baseline for the future.Fred Dunn
My experience with San Antonio Custom Hearing has been excellent. Matthew conducted a through exam on my first visit. After buying hearing aides from him at a competitive price, he has patiently led me through the set up and use process. I recommend he and his business to anyone who is dealing with hearing loss.
I am extremely happy to have found by far the best in San Antonio. For years my aunt had suffered from hearing loss. She had purchased different hearing aid from other different places, but none worked for her. From getting a fast appointment, to the service we received, to Dr. Mathew being so patient with my aunt during the hearing testing, to selecting the hearing aids that best fit her, to customizing them to each individual level. Both Dr. Mathew and Ashley so caring for their patients. I highly recommend Dr. Mathew for your special needs on custom hearing aids.Thank you for bringing the hearing sense back to my loving aunt.Leticia Rodirguez (aunt) and Bertha Martinez 🙏🙌
Very timely during appointments and accommodating for appointments. Explanations provided for everything. Very professional.
The customer service here is fantastic. Worked with Ashley McGee and she helped me with the selection and purchase of my custom in-ear monitors. She walked me through the entire process and in the end, delivered a beautiful product with fitted monitors and even custom logo design. Thank you Ashley and San Antonio Custom Hearing.
Back in January 2018, 10 months ago, I purchased 2 sets of ear pro from San Antonio Custom Hearing. The blue are solid and rated at 32db for shooting guns, while the flesh tone are hollowed out one with a 22db filter and the other with a hole to run a security line for work use. I have been extremely pleased with my ear pro over the last 10 months. The ones for shooting are used a few times a month and allow for electronic muffs over the ear to be used in conjunction. I currently use the flesh tone 4-5 times a week some days 10 hours straight. Ive almost a dozen different ear pro for concert/loud music or to otherwise drown out annoying people over the years. They have also saved my hearing from nearby gunshots while at work when using a 20-22db filter you can safely block out concert noise but still carry on normal conversations and hear things you wouldnt be able to with hearing protection designed for shooting. Also pictured is a small bluetooth earbud that I often use with an earplug when at work. From surefire, etyomic research, live music, Howard leight and various off brands, these custom molded ear pro are by far the most durable and comfortable Ive tried. I was able to set up an appointment and they came to me to pour the mold. The entire process from getting set up, to leaving took less than 30 minutes for the 4 molds. They are all still going strong with no signs of degradation even after one of the sets accidentally went through the washer and dryer. I highly recommend San Antonio Custom Hearing— at San Antonio Custom Hearing.
Ashley and Matthew are the best - very personable and a pleasure to talk with. They were very proficient with the help I needed to get my workers comp established with my past employer. I would have anyone with a hearing problem contact these folks to get the best care possible. They make good friends also. A+.
Ashley and Matt are so passionate about what they do. They will help you get the right product that fits your specific needs. They love meeting new people at events around south Texas. Do not hesitate giving them a call if you need help getting the right hearing aids or ear protection. It is truly remarkable the difference it can make in your relationship if you can still communicate with a loved one.
I was concerned about hearing loss due to ringing in my ears & the fact that I have a headset on all day! I made an appointment with San Antonio Custom Hearing & they are amazing! Matthew is kind & caring & he is the ultimate professional when it comes to your hearing needs! I highly recommend San Antonio Custom hearing for any type of hearing or protection! The fact that they customer fit everything is awesome & you dont have to worry about bulky ear protection of hearing aids! I will definitely continue to go to them for any type of hearing protection in the future & the fact that they are willing to work with your schedule is a big plus for me!
Dr. Matthew is very professional, and courteous. Takes his time with patients concerning their condition. The front office worker is very professional make you feel like family. The hearing device I have is very comfortable and fits my need.
San Antonio Custom hearing is the very best, this team is incredible, very knowledgeable about their product they are wonderful with seniors and with helping people. They are always on time and going out of their way to make people feel safe and feel they are getting the best service possible. You can count on this team to do their very best for you always with a warm heart and a sweet smile.
Got some custom ear plugs for my job as a machinist and absolutely love them. Was constantly having to deal with loud screeching noises, now my work days are immensely more comfortable and easier to get through. Thank you Ashley and Matthew!
I was pointed in San Antonio Custom Hearings direction after seeing another firefighter get custom hearing protection made by them. I will have to say the customer service and product they custom make is second to none. Their prompt response to my inquiry and the information about the product was exactly what I was looking for. My hearing protection was delivered exactly when promised and has preformed just as these professionals described. San Antonio Custom Hearing has a customer for life in me.
Super awesome people. Very knowledgeable and helpful. Fast response to questions or concerns. And very patient with people who are new at getting hearing aids. I highly recommend them.
Ashley is an amazing professional who was able to take care of all the problems my dad had with his hearing aids. Weve been to several other businesses in town and now, even though its out of the way for us, only take our business here. Thank you again for your great work and speedy service.
Ashley and Matt are awesome. Quality care during my hearing test. I highly recommend them. If you are a shooter, they make great custom hearing pro too!
SACH installed a new receiver, fixed the broken wire from receiver to behind-the-ear unit, all dismantled and cleaned.Excellent work, reasonable price. The aid is as good as ever.Amiable couple. Recommended
I have used SA custom hearing for 3 years now. I have had custom ear plugs for riding And recently had a custom ear piece made for my duty radio. Both of them work great, the adjustments, if needed, are simple and fast. Ashley and Matt are always friendly and professional. I recommend them to family and Peace Officers a like.
Good quality and good price. They specialize in hearing protection. Had some custom plugs made and I am very happy with the quality and service.
I went to get my hearing checked, great service. Very informative and helpful. My hearing was ok, but when I do need help I’m going to Ashley and Matt. Very knowledgeable and great prices.
Ashley is great to work with and is a professional in every regard. My schedule often changes and Ashley is always supportive of the changes.An absolute asset to her profession!
Matthew was awesome on checking my 6 year old boy who had failed on his hearing test at school. Friendly place and I would recommend this place to my friends for any hearing aid purchases.
I met them at the Saxet gun show. They were both very polite, professional and prompt. They sized me for the hearing pro, and got it all done within 15 min. I received the hearing pro within 5 days and already tested it out. I love it.Thanks guys.
Second to none old world style customer service! Honest and compassionate care. Striving to provide the best products and services.
Ashley will go above and beyond to help her clients. Ive been impressed with her resourcefulness in problem solving for clients and truly providing healthCARE and not just selling hearing gadgets.
We live in a retirement home and have not had to leave the property to get their service. Matt and Ashley are just a phone call away and will come over within a very reasonable time to take care of whatever you need. Ive had other hearing aids in the past and wouldnt wear them because they just made everything loud. I have a narrow range of loss and Matt has been able to tune my instruments to avoid this problem. My wife had some issues with the devices coming out and Matt had custom earpieces made for her. Couldnt ask for better service!!!
Both of them are great and always extremely helpful!!! They make adjustments to my ear piece anytime I need and always with a smile. I love this place and will always be a costumer.
Matt and Ashley are professionals. Very comfortable setting. They can assist with Spanish speaking clients.
These folks are great to work with, the are attentive to your hearing needs and constantly looking after their after the sales care of their clients. Two enthusiastic thumbs up.
The best decision of my life... It is never easy to face the ugly truth that our bodies degrade over time. The Mrs. (age 42) has known for a while that she had hearing issues but we had no idea to what extent. The first obstacle to overcome was the initial meeting. I have known Ashley (owner) for a while and she is probably the sweetest girl you have ever met. She came to us so the Mrs. never had to deal with the perceived stigma of walking into the office in front of the world (though Ashley does have a new office coming). Ashley was fully mobile and came right over to the house to conduct the testing and we found out the hearing loss was in the profound range. This was an eye opener. She quickly did a test run with one pair of discreet hearing aids (the technology is there people check them out). We were glad to have Ashley over because as you can imagine it was a shock to the Mrss senses and as many folks know it can be overwhelming and emotions run high when you finally get senses back and reflect on the things you may have missed prior to treatment... We had a 30 day trial which was great because we ended up having to get them resized which Ashley and her husband Matt (great guy) helped us with, they are so easy to schedule with and ALWAYS prompt. We were probably a huge pain along the way but they are wonderful people, they provide an incredible service, and they genuinely impact lives for the better in the most profound of ways. Thank you for the gift of her hearing, our entire familys quality of life has improved and we owe it all to San Antonio Custom Hearing. You will not find a better place to get this done. (They also have financing options available so things are very affordable)Do not wait if you or someone you love have hearing issues please call them today
San Antonio Custom Hearing have been a wonderful dedicated & loyal service here at The Inn at Los Patios, as they are always extremely professional and kind to our residents.
Great costume care a d work around my schedule highly recommend Matthew a d Ashley
Ashley and Matt are great. I highly recommend
I recently discovered this place on Google. I was having difficulty understanding conversations with my Phonak hearing aids. I made an appointment with Matthew. He is absolutely the most knowledgeable audio technician I’ve ever dealt with. He conducted an evaluation and said based on my hearing loss, that I should change my speakers from power 1 to standard. This was the first time any tech had recommended that. I did that, and then Matthew readjusted my Phonaks. What an improvement. I’m now understanding conversations better than I ever have with my Phonaks.Matthew and Ashley are a great team. Welcoming, friendly, concerned and understanding. I HIGHLY recommend them for all of your hearing needs. You will be pleased.Andrew Anderson
The go to place for custom ear protection in San Antonio, excellent product and customer service.
Ashley and Matthew are amazing and they made my son super comfortable. I will reccomend them to everyone!
They treat my senior residents great and we love them! Thank you for all you do!
Great people, very helpful friendly. If you have any hearing issues, these are the people too see.
I have and always will refer people to an Antonio Custom Hearing. You can count on their knowledge and patience to guide you to better hearing solutions!!
Matt does a comprehensive eval.
Excellent Customer Service.
Great!!