This is a great shop. The repairs are done in a timely manner with great quality. Their bike stock suffered with supply chain problems, but that seems to have gotten better. We’ve bought 3 high end bikes from them (so far). Be nice to them and they’ll treat you right. And the shop dog named Bumpers is now a community celebrity. Highly highly recommended.

Great place to buy a bike, great selection of Italian bikes; staff is helpful and unbiased; free fit session if you buy a bike from them, go for it.

Was here to check out the place & listen to wonderful Veterans Choir during Wine & Beer Walk.. knowledgeable clerks, Bikes & equipment galore! Highly recommend!

This was my first visit to this bike shop. I went in for a road bike fitting. It was conducted by a very experienced, long term expert, Robert (20+ years working there). Everything was adjusted, from my shoe clips to my posture. Robert even took pictures of me to show me what I needed to change. Although I did not purchase my current bike here, I will certainly buy my next bike here. They took their time. Explained everything very clearly. They are experts in their craft.

Phenomenal customer service and knowledge of bike components/accessories. I definitely will be shopping there again as it is a prime spot between downtown San Jose and Santa Clara University.

This is my fav bike shop for my road/CX bike & gear needs!!! 🚴🏼‍♂️ Super nice, responsive, knowledgeable, and great service dept. They have built a couple wheels for me.

Love stopping by La Dolce Velo! The staff are knowledgeable, and friendly, and I know I can trust them. Their business is keeping me and my bike happy.Can not give them a higher rating, and recommend you check them out for yourself!

Really great place whether you are looking for service, bike advice, and even for awesome group rides on Saturday’s.

Good variety of bikes from Cannondale, Bianchi, Cervelo, GT etc available. Good selection of cycling attires, bicycle parts and accessories too! Ample parking!

Fantastic place. Had lots of troubles with my bikes. Everything Dolce did to help in my bike woes helped me a lot. Super chill staff and owner. Rob is the man. I love the place so much that Ive already gotten two bikes from them in the last little while. Out of all the shops Ive purchased bikes from, Dolce does the best service work and chooses the coolest bikes!Great place.

I highly recommend getting the Winter Overhaul Service at La Dolce Velo. Ive always tried to keep my bike in good condition, but the Winter Overhaul Service far exceeds what I could do on my own -- the drivetrain, hubs, cables, brakes, and all the rest are so clean and shiny, its like having a new bike! All of the shops mechanics are extremely skilled, and they really put in the time and effort to get your bike spic and span from top to bottom.

Just got my kids tire repaired. Highly satisfying experience. They did extra things to make the bike in balance. I certainly recommend this place.

Bought a bicycle here .. wonderful experience ! Staff are very informative and courteous... today I requested to fix side stand which I didn’t buy there but still they helped ! Would highly recommend this shop if you would like to buy a bike ...

The best bike shop in the whole bay Area.I recommend this place for everybody.Great service and very nice employees🥰🌹

I just dropped off two road bikes for winter tune-ups and overhauls. The employee I spoke with was patient, courteous, and knowledgeable. The quote and estimated turnaround time that I received are both very reasonable. Looking forward to picking up my bikes! [Edit: I picked up my bikes, and everything is perfect! La Dolce did a great job getting them ready to ride. Thank you!!]

I just was there today and the customer service was great. I really recommend going to La Dolce Velo for all your bike needs. Thank you for helping me out with my bike.

Excellent customer service. You can get everything online these days but service this place provides trumps it all. Highly recommended.

Recently relocated to the area and visited a few local bike shops in search of a new home. From one excellent experience, happy to report the search is over with La Dolce Velo. Warped one crank arm but they had a similar one in stock and installed it on the spot. David was hella courteous from the moment I entered the store, and Andrew provided some extra attention to detail during the install. Very pleased to find a place with great prices, personable staff, and 5-star service.

Called in the morning asking if they had space for a road bike fit, came in at 2:00pm, left at 2:45pm a happy customer! I had terrible back pain before I came in and when I left, it felt like I was on a brand new bike! The owner is very knowledgeable and friendly and I felt like I was well taken care of here. The bicycle fit was a very reasonable price which cemented the fact that I will be coming here to get all my bike related needs done in the future. Theyre honest, friendly, and will do their best to help you with whatever you need. Cant wait for the group rides!

I had a 10/10 experience this past Friday with Christopher. He helped me get suited up on a brand new bike, biking shoes, helmet, and water bottle holders on my bike. He installed my pedals and water bottle holders. The best part about the experience was the conversation I had with Christopher. Fun and charismatic gentleman, amazing customer service, super knowledgable, and had a fresh haircut. I will be back to the store. THANK YOU CHRISTOPHER!!! Amazing service.

Went to La Dolce Velo for the first time yesterday. My disc brakes had been not quite braking sufficiently for months despite numerous adjustments and new pads / rotors. The nice chap performed a patient, methodical set of adjustments and cleanings and now I come to a halt in microseconds. Just $20.

Nice cervice. Very helpful .

The shop is filled with welcoming and knowledgeable staff, great for veterans and newcomers alike. If you want a mountain bike this wouldnt be the first place I would look, but for anything that stays on the road this has to be one of the best places around. Worth at least a visit.

Very knowledgeable and friendly staff. Top notch service. Definitely worth the longer trip from Santa Clara. My new go-to for anything bike related.

Very nice experience. Friendly, knowledgeable staff. No sales pressure like other shops we checked out. Veteran friendly too!

I love these folx! I have lived and biked in San Jose around 5 years. My bike has been my primary mode of transportation because I do not have a car. I have come here a number of times for repairs and they are always friendly, knowledgeable and I are able to get to work immediately so I can ride out on my bike. I moved to NY last spring, but have been back for the winter. I just called to see if they offer bike shipping services, and was told they could do it all within 150 bucks (price ranges by weight) and all I have to do is drop it off. 10/10 would recommend!

Best bike shop in this area for sure. Very well stocked with knowledgeable staff. They also have weekend group rides that are fun and well organized.

Nice local bike shop with friendly and knowledgeable staff! Strongly recommended.

I have to give these guys a shout out. What a great shop! I love that we have this great group of folks in town. Everybody over at La Dolce Velo is so helpful, highly knowledgeable, and just down to earth and very cool. They dont push their sales agenda on you; Theyre super welcoming and patient, and just great at what they do. They have a beautiful selection of bikes, and everything bike, too! Thanks you guys!

I called to make an appointment for bike service. They said it would be around a month out or I could just drop it off and it would probably take about two weeks. I dropped it off and he fixed the problem and diagnosed future problems (not necessary to fix now) in about 5 minutes and I was out the door with my bike! A great place to take your bike or get equipment for your riding needs!

Super happy with the purchase of my new road bike. The staff is very professional and helped me to choose the correct frame size and improve the bike fit. I had the first free bike service done recently and now I feel like I am flying. They also did a great service to my old bicycle which I am now using for commuting to work.

I highly recommend Obtaining the Winter Overhaul Service in La Dole Vela. I have always tried to maintain my bicycle in good shape, however, the Winter Overhaul Service far surpasses what I could do in my -- the driveshaft, hubs, brakes, wheels, and the rest are so shiny and clean, it is like using a bicycle! Each one of the stores mechanics is incredibly proficient, and they put in time and effort to get your bike spic and length from top to base.

I’ve never been in this store, but I went today they are very helpfully and have everything you are looking for, Christopher helped me a lot, alsoHe speaks Spanish, that’s better for me, you got one more customer !

This is, by far, one of the nicest bike shops that Ive ever been to. The location isnt big, but they have a good selection. I went in looking for some very specific parts, and they didnt have them, but they ordered them and got them to me very quickly.The people are the kindest souls youve ever met. They know their stuff, they are polite, and friendly. Ive gone back just to say hi I like them so much.A quick tip: These guys have free group rides on Saturday and Sunday. The group of people that show up are from all over the area. They leave fairly early in the morning, but having a good group of great guys and gals to ride with (with sometimes groups as large as 25) makes the ride entertaining. If you want to socialize on the ride, you can. If you want to push yourself, someone will do that with you. And on the off chance something happens to you or your bike, there is always, always, someone to lend a hand. Its free, so you should consider trying it.

Everybody is friendly. The paths are amazing and hard. The roads are marvelous. This Is a Superb club to ride

Very fast work and friendly $20 for a new inner tube, no tax on labor. Daniel and Sam are my go to guys!

Super friendly local bike shop.

You know i went through thier service was great but i mentioned to a guy im a cyclist and driver cyclist need insurance for thier bikes and driver licence a beginner cyclist hit my 69 malibu one day no way to pay no id he had on a cyclist out fit and it turned out to be a small claim disaster but i was paid basically the guy hit my malibu while parked not paying attention and scratched my car which he thought was minor and i cycle too but i just paid 10 grand for my paint i never thought i would c things this way but im asking for cyclist to have licence and insurance and register your bike if i have to share the road i need a plate on your bike cause the guy was hesitant in giving me his name he said dave i said u mean david REALLY

Great bike shop! I was in town and out on a ride when I started having shifting problems. Stopped in and their staff was friendly and helped me out. 5 minutes and I was back on the road. I will definitely be back when I can stay longer!

Service is consistently good, no matter who waits on you. Incredibly helpful advice and quality parts. I very much enjoy going down to this bike shop.

Hands down my favorite bike shop in the entire Bay Area and beyond. They would never sell stuff you don’t need. Qualified and knowledgeable advise. This is the place I am getting all of my bikes serviced as their mechanics are outstanding and by far the most qualified and friendliest I have met.

Super helpful competent and passionate staff

Excellent place for bikes and service. Bought my road bike there and received competent and friendly service throughout. Great people!

Bought pedals for my bike and fits like a charm. Appreciate your hard work during these tough times.

Great, family owned business! Rob helped my company donate 10 bikes to a local non-profit and facilitate a monthly delivery. The staff was great and attentive to the demands. Thanks, Rob!

Great selection of Italian designed bicycles. Awesome service and a great small business to support! I would highly recommend this shop if your bicycle shopping.

Once again Im very happy with customer service. Theyre always willing to answer any questions and trust me I have a lot of them. Very knowledgeable and friendly staff. I told myself I was never going to go in there just because they took over where Andys Pet Shop used to be but Im happy I decided to go in. Not only did I buy my bike there but I go there for services and additional items I need. P.S I never give reviews good or bad. This has been the second one Ive ever done and both have been for this place. Thats got to say something

I brought my bike in a few times. Great service and awesome staff. I highly recommend this store to anyone who is seriously in cycling. Did you know they even have spinning session at the store in the evening? Awesome

Excellent serviceCame to change a bike flat tire and fixed it within 15 mins. Definitely moderately priced for labor. Customer friendly and helpful.

Nice guys

First time at Dolce Velo the staff is very welcoming. Had an expert show me bikes that fit my size. I loved the bikes lay out. The Quality of service is nice for a tune up. They answered all my questions that had to do with hybrid bikes and road bikes. Love my first visit totally would come back.

Great service!!! Took my bike in on Sunday expecting to have to leave it to be serviced. Rob and Ricky repaired my bike on the spot and made sure my bike was all dialed in. Gave me tips on maintaining my bike also. Not in my neighborhood but definitely worth the drive. Thanks guys!

I LOVE this shop!! They do the best bike fits- and sell those amazing Bianchi bikes!

Really helpful employees and really down to earth. Pretty good selection of great and bikes. Havent tired the repair portion of the store yet. Extra parking in the back.

Always Great and professional services!!

Ive bought many parts and tools (and a full bike) here over the years and they have yet to let me down. Italian bike shop, but they do have track/fixed gear bikes, and stock Surly, All-City and Cannondale. Good location on my bike route home as well.

Simply the BEST Bike Shop iin the Bay Area!

Very nice and friendly neighborhood bike shop. I was here to buy a pump and the staff is super friendly. I emailed them to ask if they have the pump I want in stock before I went in. They even followed up my email to let me know they sold the last pump since they werent sure if it was me who picked up the pump.They have a website showing all inventories but some of the stuffs on website have to be ordered beforehand. They also accept commuter checks for bicycle.

Went here a couple weeks ago, to get my girlfriend a new cruiser. What great customer service, they didnt have the bike we wanted on the floor. But were able to build up a bike and have us pick it up the following day. Customer service is great.

Very friendly and responsive on the phone. No need to make an appointment for repairs. Just show up and wait for your turn. Doug was very prompt and efficient and the charges were very reasonable. Great place to get your bike repaired.

Knowledgeable and laid back staff. Great selection. I came in with some relatively vague headset spacer requirements and they got me the parts I needed without issue. Bike is happy again and Ill definitely be returning.

Staff is great! They are very knowledgeable and dont try to up sale you if you are a casual bicycalist. Not too expensive, good quality.

I am so thankful to visit this Bicycle shop this morning with a flat ebike. Rob was super kind and skillful. I had a problem to get out my bike from back seat because the seatbelt locked the bike. Rob came out and helped me to release it. After fixing the tube and reinstalled, he checked the break and adjusted correctly. And he taught me and helped me how to put a bike in a sedan without folding:) And he is not the only one but there are numbers of professionals who are working hard and kindly. And even little over one year old puppy was friendly. Thanks again to all staffs and especially Rob.

Great neighborhood bike shop with a service department.

Went to La Dolce Velo because I live right next door - and I really lucked out. I hadnt owned a bike since I was roughly 12 years old, and the owner spent over 2 hours helping me pick, try out, and size the perfect Bianchi. He swapped out the stock handle bars because they were a little wide for me, and made sure I was completely comfortable before purchasing. I wouldnt go anywhere else!

The Mardells are the best! Excellent shop-super knowledgeable and welcoming! Equipment for riders of all kinds

The guy, I dont know his name, he is wearing glasses, he is such a good human being, I ever seen, he really never care about money, the only thing he need is customer satisfaction. I really like the guy, the way he treat me and the way he suggested me to get a new bike, I really appreciate that. I really thank him, from bottom of my heart.

Helpful, friendly folks! Cater to the young crowd! Specialize in fixies, but do carry other good quality bikes and accessories. Good mechanics on duty as well. In the old Andys Pet Shop location.

This place is super helpful. I went to another bike shop twice to try to get my bike fixed but they were unable to and then I went to this place and they fixed it within 30 minutes

Since l bought my bike from them. I have enjoyed customer service second to none. From special order parts, to components on hand, and friendly advice. These guys are my go to shop....

Everyone who works here is super nice and knowledgeable able. Just got my bike worked on, and it rides like a dream!

Extremely knowledgeable, very pleasant, never pushing, fantastic inventory, talented mechanics. All you need in a high end bicycle shop

Rob and his team will take excellent care of you and set you up with the right bike.

What a great bike shop. They fixed my flat while I waited and I just walk in unannounced. I really value shops that understand the needs of Bike commuters.

Ordered some bicycle parts through them. The parts came quick and where reasonable priced

High quality bikes, parts, accessories, and service. The people who work there genuinely care about cycling and make sure customers will have the best cycling experience.

Great shop. Customer service can be a bit standoffish at first. Could try being more engaging. Still love this shop

Just stopped by for a complimentary fitting for the tandem I had purchased off of consignment the other month. My wife and I had a great experience with the fitting and it looks like Ill be purchasing my next bike here as well.

This is the neighborhood bike store. Great variety of bikes and equipment. Excellent service. Did I mention the Saturday morning group bike rides? Also zero sales pressure.

Got quick service and replacement bolts; since my seat post bolt snapped. Very helpful folks.

Super friendly staff that demystified the bicycle purchasing process and knew how to help me find the right bike for me. The shop rides are great, and were glad to have them in the local business community!

I have been getting my bikes worked on and repaired for 12+ years by the owners of La Dolce Velo. They are are absolutely fabulous and have wonderful customer service.Last week I had a tuneup, new brakes, new tires, new bike computer and a safety check done on the bike. I also requested a new chain but they noted the existing chain still met safety requirement and no need to change it. (Isnt that nice that a shop does not oversell you on needed service and parts) . After getting my bike back, I rode about 1 mile and discovered a defect in the new tire (which was hard to notice until the tire failed). I brought it back to the shop and they immediately replaced the tire and tubes at now cost as it was a manufacturer defect. I was back on the riding my bike which is like new.I can also thank the shop for a rapid rebuild on one of my bikes rims a few years a few days before a major race I was doing out of state where I needed my bike repaired asap. They did it almost over night.Thank you

Best bike shop in town! Friendly and knowledgeable staff, quick service, and very fair pricing of services.

So much better than buying online. Great at meeting your exact needs and good salespeople, but they dont mind you coming to the shop just to hang out.

I ride an Electra 7D, so ... not an expensive bike, costs $300 new. Id broken a spoke on the rear wheel and it had a bad enough wobble that I had to unhook the rear brake. I suspect Id been riding on that broken spoke for months too. The front also needed trueing.They estimated $45 for replacement of the spoke and trueing both wheels, and i left it overnight. When I returned the next day to pick it up, the wheels were straighter than they probably were new, and they only charged me $30. The front wheel didnt need that much work the mechanic said. I did spend $15 on two sets of new brake pads, so hey, the quoted price and new brake pads which the mechanic said I need, thrown in.I ride over the same terrible roads here in San Jose you all do, and have been using a bike trailer a lot over the past 6 months, so Id told myself Id get my bike wheels trued when I was all done with the move to a new building I was using my bike trailer for, but when I tried to at least get most of the wobble out of my wheel myself and realized I had a broken spoke, that stopped me from putting this off.Theres a saying, Beware of amateurs with spoke wrenches and its a good one to keep in mind. If you have a choice at all, have a trained bike wheel mechanic work on your wheels.This place looks small from the front but its about 4X as big as it looks from the front. Theres a ton of stuff in there and they do group rides too, even one thats nice and slow for beginners.Edit: 1/21/19 I was just in there a couple of days ago, I was crossing The Alameda when my front brake suddenly ... didnt work and had a ton of slack in it. So I hurried over here and the guy replaced the cable, housing, and a curved tube that was part of the front brake system; Id simply worn the thing out. And it only cost about $20. Needless to say I think the world of this bike shop.Edit April 19 2020: The little Lezyne brand bike pump they sold me for about $20 saved me again, tire getting low and miles from home. That pump is so easy to use! These guys are the best, and even in the brands of things they choose to stock, theyre looking out for you.

I brought my bike in for new tires and tubes. Unfortunately, the tube replacements used presta valves when my rims are designed for schrader valves. They didnt mention this prior to making this change or ask me beforehand. It was my fault for not checking this prior to riding, but needless to say, the back tube tore the first time out.The staff was friendly and the service was prompt, but it is troubling to me that I wouldnt have been asked about these kinds of details prior to the work being done since the replacement parts didnt match what was on the bike when I brought it in. If it was a case of them simply not having schrader valve tubes, then I worry they were more interested in making the sale than making sure my bike was in condition to ride.I probably wont be returning, which is really unfortunate since its in such a convenient location.

Nice place, nice staff.

Classy, good service, not cheap but a great experience.

Superb. Highly recommend this wonderful bike shop and its very knowledgeable owner, Rob. I wish I had met him many years ago when I first began riding.

My favorite local bike shop -- so much so, I travel from Palo Alto to work with these guys! They handle everything from cruisers, kid bikes, fancy road bikes, and fixies. Excellent work and customer service!

Been here twice now. Once to buy a bike, the Bianchi Volpe, and another to buy a custom wheelset for it. Both times, the guys here have been attentive and informational to me. Really appreciated it. This place will be my go to bicycle shop from now on.

Genuine service, great selection of (not very cheap) quality bikes!

Bike fitting: Fast & professional service & try before buy saddle options

They do not specialize in fixies as another poster stated. They are a great place for high end road bikes and all things Triathalon. Helpful, knowledgeable staff (for the most part).

Everyone in the store is very friendly and professional. Helped me to dissemble my bike. I hope I knew this place earlier.

Very helpful during a recent bike tour in Cali! Friendly and knowledgeable.

Good local place, friendly place and they take commuter checks.

Went to have brakes mounted on my BMX bike. They were professional and easy to work with.

Very friendly and helpful staff. Knowledgeable and willing to work with you on finding the perfect bike for your price range.

They were really helpful and attentive with picking out clipless pedals and shoes. Not the cheapest way to get a bike or accessories, but theyll make sure you get exactly the right thing for your needs.