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Boost Mobile
31921 Camino Capistrano Ste 18 Suite F, San Juan Capistrano, CA 92675, United States
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Boost Mobile
Comments
St
Review №1

Juan was so amazingly helpful! I’m so grateful for his expertise and my new phone! Thanks a million Juan!

pl
Review №2

They are a great group of people to do business with.

Ca
Review №3

Better to shop online. You get better online prices and the girl at this store tries to rip you off. Tried to make me pay for an extra month. Probably pocketing cash.

Be
Review №4

Best service ever. Alex helped me and went the extra mile. Very happy with this store and the customer service they offer.

Mr
Review №5

If youre thinking about switching to Boost be warned, you are bound for one year. They advertise as a month-to-month service, but your phone is locked for a year. That means, if you decide to switch carriers, you will be unable to do so. I switched to Boost about 5 months ago. I bought a brand new sprint phone, cash, to activate on Boost. Activation went smooth and things were rolling. After some time we were unable to make calls, receive calls, or text from our home. Turns out the network is poor in Mission Viejo and surrounding areas. Eventually the network stopped responding altogether with one of the phones on the plan. We were forced to go to another provider. We switched to T-Mobile after finding out our phones were compatible. T-mobile sent us the chip to insert into our phones that would activate it on the T-Mobile network. However, because Boost locked our phones we are unable to switch providers. Mind you, I have already paid for T-Mobile service. Now we have no phones to use and told me I have to wait a year to get unlocked. This is a terrible company with even worse coverage. Youve been warned.

ub
Review №6

Good customer service, they were able to set me up with a new device and transfer all my data... Im really happy with the service!

Mi
Review №7

My life

ma
Review №8

Good service, they were able to help me set up my new phone in less thank 15 min. highly recommended =)

RO
Review №9

Nice place, they helped me create an Apple ID for my very first iPhone and made everything so much easier!!

Me
Review №10

I was very pleased with the service and help I received here! Great job, thanks again!

So
Review №11

Amazing service, every time I purchase a device they are always able to transfer my information :)

Sa
Review №12

Customer Service at both locations is terrible. The young people that work there are not very knowledgeable. Also, they care more about interacting with each other and give more attention to their personal cell phones than to the customer. I went thereto buy my daughter and I an iphone and the girl that was helping us acted like she could care less if we bought a phone from them or not. I asked her do you even care if we buy a phone from you? She said no, so I walked out. Also, when we walked in, there was an employee in the back of the store waving a lot of $20 bills around and laughing. Very unprofessional and I hope the owner of the store sees this post.

Sa
Review №13

Great place, they are very helpful and are always able to help me when I have a problem with my phone.

ap
Review №14

Good customer service, they found the best way to help me out!

Ta
Review №15

I would like to state for the Orange County Chapter of NAACP that this illiterate group of border jumpers need prayer. My god I didnt think anything with a pulse could be so rude, stupid, inbred and non-speaking. $25 to reactivate my phone when its $10 everywhere else... Please attack this place.

Ja
Review №16

Good cheap service for basic needs

lu
Review №17

Good customer service!! i love this place but all i see here is a few negative comments from negative people=(

Ta
Review №18

Complete garbage bought a s8 from them for $700 and it wasnt even brand new the girl that set it up took it out if the box abd it was completly dead and the wrap that goes over the screen was put on the screen horribly bechase they had taken it off they must have taken it out and used the device for a awhile if the plasic over the screen was that big of a distraction not to mention right under the headphone jack their was a small mark i noticed this as soon as i got in my car after getting the phone but decided to just get out of their i shouldnt have i should have returned it becuase a couple hours later i look at the Receipt they have by far the worst return policy every it states all sales are final exchanges only within 7 days of purchase or 60 MINUTES of use really 60 mins!!! Ridiculous stay away from this place !!!

Jo
Review №19

Nice store and friendly people cx

Ja
Review №20

Good service and the employees know what they are doing

Ca
Review №21

Good service at both locations.

ro
Review №22

Great service, wonderful people!!

Er
Review №23

Good service both locations

Ye
Review №24

Amazing Service c:

ma
Review №25

Good Service

El
Review №26

Great service

Gr
Review №27

Quick and reliable

Vi
Review №28

Very good customer service,

Ay
Review №29

Good customer service, they helped me pass my contacts in less than a minute and to retrieve my email.

Lu
Review №30

Boost mobil the best place in orsnge county in service and customer service

Ma
Review №31

Provide me with very good customer service

Ru
Review №32

Good shop, they are always friendly and help me with all my questions.

ne
Review №33

Good customer service

Ch
Review №34

Good customer service

Ad
Review №35

Horrible service

Information
9 Photos
35 Comments
4.4 Rating
  • Address:31921 Camino Capistrano Ste 18 Suite F, San Juan Capistrano, CA 92675, United States
  • Site:https://boostmobilelocal.com/ca/san-juan-capistrano/2088/?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001RVgXUAA1
  • Phone:+1 949-647-5344
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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