They did an awesome job. Prices were good, the guy that helped us was amazing friendly and very fast. Waiting area was clean and well kept.
Drove all the way from Atascadero because the Atascadero one was busy hoping this one wasnt and luckily I got there at a good time and they got me in and out real quick. Manager was nice and courteous.
Went in for basic oil change, the older man with very blue eyes (assuming the sales manager) didn’t try to hide his irritation that he had a customer to speak to. Made me feel unwelcome from the start. He told me that if I didn’t change my air filter and a carbon filter that I would get Valley Fever among other pollutions. My glove box had been rummaged through as well. I arrived anticipating spending $40 on a basic oil change and I was charged $117 due to dishonesty. I am honestly disgusted by the manager’s customer service.
I was leaving this place when an employee with horrible road rage almost hit me, and then proceeded to call me slurs as they sped past a red light. Needless to say I will not be ever using this place’s service if this careless and impatient employee is a representative of the way they handle things here. Not a safe environment
Having worked for a couple local mechanic shop in the san luis obispo area.I definitely can speak from experience thatLube n go does smog right! remember it is against the law to pass a vehicle with emissions issues. Bad for our environment. lube n go does a pass or dont pay policy which is extremely fair.other shops say they are for you. but they would gladly take your money for a simple obd2 not ready fail.Lube n go is the spot for smog in the SLO Area.
Just left the facility after requesting a smog test and the owner was exceptionally disrespectful from the onset. I thought he may have had a rough one before me so I brushed it off and walked into the office and immediately heard him cussing about me up and down to another employee for having to enter numbers manually, simply because I brought a different registration then he was used to. After him saying this F****** guy.... Followed by more expletives directed at me while I was waiting in the office I left the facility without service. 0/5 would recommend this facility to anyone for any reason.
I should go tomorrow, the are good in there crafts of cars
Place for a lube n go, wish they had a rug and a tub
I got there early and was done and out the door in about 15 minutes. The staff was great...not trying to up sell services I didnt want/need. Amazing value for the great service. My go-to for my regular maintenance now.2002 Honda Civic EX
Called to get a Smog check and the guy on the phone was super rude, hung up on me while I was asking questions.
Very nice people, very quick service.
Great service!
Went in to get my oil changed & air conditioning serviced. Was told by the technician that there were no leaks. Freon added. 2 days later the A/C didnt work again, freon all leaked out. Returned to the shop with my receipt. On the receipt it states there was a leak. The same technician stated there was no leak & they would not fix the leak, or refill the freon unless I paid an additional $500. Buyer beware!
Best services everTook great care of me and my vehicle
Great service
Went to have my Honda smogged. The tech made sure to notice that the cat converter that came with the car and was still in good working condition was not a currently approved model and failed the car. His interpretation of the rules was not the same as the 3 previous technicians who successfully passed the car before.The good news is they did not charge me for the failed test.The bad news is that this is the 4th time we have had this car smogged and the other technicians were working for us, not the government and did not worry about the converter since it was originally approved, still worked fine and was stock on the car. Their interpretation of the rules was customer centered, Lube N GO was government centered and did not care about their effect on their customer.We took the car to a different smog shop where it passed with no difficulty.
Waited two hours for a smog and smog never happened! Seriously. They quoted me a 45 minute wait and I got back 75 minutes later and no car. Waited and assured almost done. When I got up to ask Omar stated they are done and I just need to print up up the smog certificate in 5 minutes. Then nothing, nobody in sight. I went back to the back garage and my car was there w/ no activity. I asked the mechanic in the garage about my car and he hadnt started it yet! I was flat out lied to that my car was done. I backed my car out of the garage and left. Pure garbage.
I like staying inside my car and see what they do....but overall the service was great they were quick and personable
Shout out to Omar and his co worker. They were fast, nice place, clean, and fast. Would recommend to anyone.
Tried to sell me things I did not need and refused to post a 5,000 mile sticker instead of a 3,000 mile sticker. Why? He said this what the oil manufacturer recommends. Surprised? Why would an oil company want to sell more oil than is necessary? The answer I got was that the manufacturer wants to repair my car more often. Ludicrous. I went to see if they would try the same thing on me they did on my granddaughter. She came home in tears not know how to deal with all the things they wanted to sell her - two air filters and coolant replacement. Funny, same things they tried to sell me. They did not even ask when I changed the coolant. And the absolutely refused to change the milage sticker.
I like to take our family car to Lube N Go and they know me, they know I want it taken care of to warranty standards. It is a lease and Lube N Go can service it to GM standards. I love using their postcards I get in the mail, it makes the synthetic oil prices irresistible!
The people here are friendly and the service is fast, just dont let them talk you into anything extra without consulting your driver manual or mechanic first. Remember theyre running a business, and add on services are a good way to make extra money but are not always whats best for your vehicle.
To put it simply they Mustve seen me as someone that was ignorant and gullible. They told me $310/hr for labor was normal. The guy i spoke with treated me as though i was stupid for asking Questions. It was only 11:20am and they had no other customers i was told they couldnt install the spark plugs and oil / filter til next day at 8am. I had brought new plugs, oil filter and oil so its not because they didnt have parts in Stock or something. Sleazy mechanics here, avoid if you can.
They completely ripped me off. Repeatedly told me I needed brake fluid and I went into my regular mechanic and he told me everything looked great! Not very trustworthy.
I love how fast and efficient they re at Lube N Go. They show me the warranty updates necessary and its up to me to go for it or pass.
Great service.... Recommend services at reasonable prices to help keep my vehicle running its best.
Informative and honest. Will go no other for service.
Always like how fast and courteous the staff is at the San Luis Obispo Lube N Go. And they do SMOGS!
Summary: quick and thorough service, friendly staff, competitive prices, quoted for all work ahead of time. Was given a sticker for only 3k miles though, limited oil & filter selection. Service was good, but not amazing.I would recommend taking your car here if you were trying to get your oil changed within a lunch break.Pros: quick service, got my oil changed in just over 15 minutes. Friendly staff, were upfront with the pricing, and explained why I had a few extra charges (my car requires 7 quarts of oil). Answered any questions I had about the service. The service technician reset my automatic oil change notification even though it hadnt started showing up yet.Cons: My car requires full synthetic oil, but the sticker I was given was for only 3k miles. Full synthetic is fine for 5-7k miles of normal driving, so I would have preferred to have a 5K sticker, or at least the option to choose between 3, 5 or 7k miles. They also didnt have a selection of oil or oil filters, however, the oil they did have available was a top end name brand oil recommend by the manufacturer. I have no idea what oil filter was installed though.Overall, it was a straight no B.S. oil change and nothing more. No upselling on oil, not trying to sell me additional services. No made up issues with the car. Drove in, told them what I wanted done, talked with the guys as they were servicing it and they were knowledgeable and friendly, and explained everything involved.If you just want an oil change done without added bs, this is the go to. If you are looking for a slow but detailed and in depth oil change and service, go to jiffy lube down the street. They will do a thorough inspection and upsell you on additional servicing for your vehicle (such as checking all lights and air filters), but if you understand cars and just want to get an oil change done with, Lube n Go is the place. The prices are close to identical for a simple oil change.
I like these guys. They dont try to increase the tab with all kinds of extras and I think theyre honest and competent. I also do way more than just regular service here. I havent had any problem with my car so far they cant fix. And once when I got a faulty part that had been installed about 6 weeks prior to the problem occurring, they had it yanked out of there and replaced in no time for no charge.
Bought a green 1991 Corvette, had you first service my cooling system, next week service my oil and transmission.... Drove 1.2 miles home parked my car.yesterday I backed my car up and saw about half a quart of motor oil on the driveway....... Drove immediately back to lube and go,they had it up for ten minutes, then called me under to examine how they did not forget to tighten oil pan nut and that oil filter was tight......now,keep in mind that this car didnt drip before I took it to lube and go for service.....?????.... Then the scam came into place,first they told me it was a valve cover gasket, then he changed his mind and said it was the lower intake manifold gasket....... Again, my car didnt leak before,and now that they tightened the oil pan nut they left loose,,,,,Miracle, its not leaking once more.... He wanted to charge me $635,for nothing.... Lets see if you respond to my review, and lets see what you do to keep my business?... Markbogash@gmail
Nice guys quick service.
The guys are really nice, and always do a great job.
Good service, cheaper than Jiffy Lube and frequent coupons
Fast service and good oil change price
Charged me $200 for service I did not need. Dont bother giving these scumbags your money, they deserve to go out of business.
Love coming here and will repeat business cheaper and faster
Solid spot for a quick change.
Awesome service for my work vehicles. I take all of them to the San Luis Obispo Lube N Go for oil changes and repairs!
I was relieved to see they have a full auto repair shop as well as oil change. We needed work on the fuel pump and they took care of it asap!
The main guy is rude. Go somewhere else.
We take our trucks to the San Luis Obispo Lube N Go for oil changes and service. Good guys, honest work.
Haha funy name
Great service
Total scam.
Smog check done in 10 minutes @ 9am on a Saturday
Great
Cheaper. Faster.
Efficient
There I take my car to the oil change. They have good attention