The staff was friendly and helpful. The bikes were clean and really easy to use. Loved our two hour, 12 mile ride along the shore and up through Montecito. Great way to spend an afternoon in one of our favorite towns.
The reservation process was easy and the check in was quick. The bikes were comfortable and lots of fun to ride. Its a great thing to do in Santa Barbara because its so hilly and there are lots of great sights to see. Also, the sandwich shop next door is good for a picnic lunch.
Got a great seat, lock and basket for my ebike. Super helpful and friendly team.
This was such a cool experience! We got great bikes, great gear, great tips of cool places to visit, not to mention the help getting the baby seat properly set up on the bike. Thanks a lot for the hospitality!! Best bike ride ever!
Great staff, bike was very solid. Easy to do busy with.
Dennis was great. Helped get our bikes set up and made some great recommendations on places we should check out. Very helpful and friendly atmosphere.
The cool looking e-bikes in front of the shop got out attention to step in. We highly appreciated absolutely fantastic and personal service when renting the bikes. The provided map and many cool tips made our touring in Santa Barbara an awesome experience. Highly recommend e-bikery when in Santa Barbara area!!!
The Staff was very professional and friendly and refunded part of our 3 hour rental. So we cant say it was all bad but...in the one hour of renting first we has to go ba k because the battery on bike was not locked in and the power wouldnt come on. They gave us a key and said turn it on and we thought that is all you had to do. The battery wasnt installed correctly or checked. Then we had to go back the second time because the chain guard kept popping out in front of the pedal. It wouldnt stay after pushing it back in so one of us fell crossing an intersection. I think they are in a popular spot on State street and have plenty of business so the customer service is lazy. Weve rented before and you get to know the bike with guidance first to work out the kinks. Not a 2 minute verbal demo. These Motiv bikes are squirrely. Even working properly you dont have much control with the handle bars so high and wide. They are not in the beach where you just start an easy cruise. The Saturday traffic to get down there is brutal. I would suggest trying the bikes first before you commit to see if you like them. Checking to see if they are working before taking off. And not renting on a weekend.
They gave great tips on where to go, all great ideas!
Nice area to rent bikes and we had a great time!
The bikes were in perfect condition. They gave excellent Instructions on the operation and locking of the bikes. They sanitize the helmets and we felt very comfortable.This was my first experience with an electric bike. What fun it was to zip along on the bike trails, going up and down the hills.Yes now I want an electric bike!Linda
The bikes and customer service were great. We have rented electric bikes in a lot of places. Felt there wasn’t enough scenic bike paths, so two hours was the perfect amount of time to ride along the coast. It’s a beautiful area.
What an awesome e-bike rental shop in Santa Barbara. Customer service was so above and beyond what we expected. Quality of bikes is five star. This is the best spot in town to rent bikes.
The owner and staff were all super friendly and informative. Helped to explain the bikes and we bought helmets for our third visit in two weeks because they made the rental experience so much fun. Thanks again!
What a great experience! My friend and I felt very safe with the safety protocols in the shop, and with the bikes. All of the representatives who assisted us were friendly and knowledgeable. The bikes themselves were top notch and worked beautifully for a great two hour ride. Highly recommend!!!
Rented e-bikes for my husband’s birthday and enjoyed riding down to Summerland, up to the Mission and all over town. Made this entirely possible and enjoyable and as locals, I would never have been able to do that otherwise! Definitely interested in buying them now!
Such a great experience. My daughter and boyfriend were down from Oregon and decided to go to Santa Barbara for an electric bike ride and all of us absolutely loved the experience. We had the 4 hour rental and it was perfect. All the bikes were in excellent condition and the location was ideal.Cant wait to go again.
Very nice personnel (all) and very informative and helpful. I rented and then I decided to buy. Love my Magnum Metro. They have many different brands and will work to insure you get a good fit.
Recently purchased my own ebike online and I had some questions around hub control vs rear control powered bikes. The guy that helped me out was super awesome. Even though he knew there wasnt a sell he still was mode than happy to assist. If I buy another bike Im definitely coming back to this spot.
Friendly staff and great bikes! You don’t even have to peddle if you don’t want :)
I was nervous about renting an e bike during the pandemic but I really needed to do something fun and different- outside. I tried to rent a bike from a local business ( I live in Ventura) but the local shops werent renting. I found this place online and SB is not too far from home. I loved the easy online rental process, I called to ensure they would be open and a friendly human answered and assured me theyd be ready for us. After making our reservation and signing our waivers online we showed up at the appointed day and time. I was relieved and felt safe when I arrived and saw the precautions theyd taken to ensure social distancing at the shop- people masked, limited bodies inside, spotlessly clean place with ample sanitizer around- even a barrier with doorbell to prevent people from coming into the shop without assistance. They quickly got us in and out of the shop after answering all questions and showing us how the e bikes worked. We had an absolutely perfect day, the e bikes were so fun and the folks at they shop gave great suggestions for routes. We returned the bikes when our time was up and since we did everything online we didnt have to spend any time in the shop (which was a cute shop! but, ya know, pandemic). Great e bikes, location, service, price, process, and overall great experience. I really recommend this as a great way to spend a day in beautiful Santa Barbara!
Great service, fantastic location beautiful bikes!
I rented a bike for 2 days through my work as an incentive to try before you buy. The process was seamless. I signed the waiver online and spoke with Fernando, who delivered and picked up the bike from my home. The bike was beautiful and very comfortable to ride. On my way to work, I used the battery boost settings so I didnt get sweaty, and on the way home I got in a good workout without the settings. Thank you for a wonderful experience!
Easy to book online, great explanation, perfect location! Excellent customer service! Beautiful day for a bike ride! I am so glad we did this while visiting Santa Barbara. Seriously one of my favorite activities! Highly recommend!!!
Great experience! Friendly, efficient staff, good COVID protocol, great rental bikes with helmet and lock. I’m a fan 👍 Now sell me a rental 500 pretty pleeze! 🙏
My friend and I rented two e-bikes from them yesterday; the customer service was excellent! The gentleman helping us (Dennis) was very knowledgeable and friendly. Their store policy was to have us sanitize our hands before entering, which gave us confidence that theyre taking covid and cleanliness seriously. We rode the bikes from State St all the way down to Carpinteria and back. We used an average level of peddle assist and didnt even use up half the battery. The bikes are sturdy comes with a phone holder, water bottle holder, alert bell, and bike lock. You get a helmet too along with your rental. We really loved our experience. Thank you!!
We recently rented 4 e-bikes for a one hour fun ride around Santa Barbara and loved it! Such a great way to see the city. We covered way more ground than if wed walked or rented normal bikes. The bikes were in great condition and were super fast. Also thought the rental price was great value. Would totally recommend this place!
Great service! Bikes were a blast and very easy to ride. Also noticed great covid safety measures in their shop made it very comfortable to rent from during these crazy times.
Excellent bikes for rent, excellent service.
Very convenient location on lower State Street. Rental bicycles are like new condition and the folks working there are very efficient and friendly.
My fiance and I were celebrating a milestone, spenting a few days in Santa Barbara. I surprised him by renting E bikes from e-BIKERY instead of bringing our own bikes to ride. We are avid cyclistsaveraging 30 to 50 miles on our weekly rides, but I thought it maybe fun to get up into the hills to get a different perspective of Santa Barbara away from the traffic, without making extreme efforts. WHAT FUN WE HAD!!! Now my guy wants one of these bikes! I highly recommend this business for rentals, sales and accessory pieces to purchase for your cycling fun!! Cant wait to come back to play with one of these mean machines again!!
They build my account multiple times thousands of dollars before making contact with me when I check out a bike after purchasing a monthly pass
My wife and I had a lot fun renting an electric bike for the first time. We were very impressed by the entire staff of this store. Fernando and Rachel are extremely knowledgeable, courteous and both were very helpful with all the details and instructions. Great variety of brand new bikes, all come with drink and cell phone holders and a basket.We had a fantastic time and were able to cover a lot of ground, visited many different places that would be much harder to do with just a regular bike.I highly recommend e-bikery and I can’t wait to go back there again for another bike adventure with my family and friends!
This is a great place, at a great price with great people! The staff is very friendly and happy to explain how everything works. The bikes are very comfy and the seats are easy to adjust. The price is 20/hr at least when I went there which is a very good deal. The buttons on the left adjust the speed of assistance the battery gives when biking and the left throttle moves the bike without pedaling if you so wish. There is a whole bike trail outside the store thats fun to use, just keep an eye out for cars and people roaming the beach. Its hard to get on a regular bike after using one of these 1600$ bikes.
I highly recommend this place. They guys are great! The bike was good. I had so much fun!
WOW! Renting 4 bikes and a toddler seat super easy. The bikes are in great condition and have all the accessories you need - mirror, cup holder, and basket. Fernando and Rachel are super friendly and accommodating. As locals we will definitely rent from them again.
Loved our two hour adventure on your bikes.
I live locally and wanted to take a few ebikes out to trial before making a buying decision. Owners/staff were ready for us, very friendly and helpful and conscientious regarding covid-19 precautions and cleanliness. We absolutely LOVED the bikes too.
This is the first time Ive ever ridden an e-bike. This experience was great! The shop is modern and inviting, the staff friendly and helpful. The e-bike was easy to use, all functions were explained in peace. It was really fun.
Absolutely wonderful! Such a great experience! Already wanting to buy one!!
Excellent service and price worked on my bike in a day!
Friendly and helpful staff, great service and location, excellent selection of bikes!
It was an amazing experience, and we highly recommend anyone wanting to explore Santa Barbara to try this out. Rachel and the team were super supportive and knowledgeable about the area and the bikes. They even provided maps with different routes for us to take depending on what we wanted to see. We can’t wait for our next vacay to come back and try another trail.
Great service, and the bikes are of great quality. It’s easy to travel distances with them. I highly recommend this as a way to see the city.
This was a great experience! The service was exceptional. The people were very friendly and helpful. The bikes were in great working order. We toured all over the hills of Montecito then back down along the beaches of Santa Barbara. Thank you e-BIKERY!!
Riding the e bike was so fun! The shop is very clean, bikes were brand new and the owner was very kind. I loved it so much I would buy one of these bikes to ride at home.
It was a great experience. The customer service was amazing and riding along the coast, through the town, and up the scenic roads was super fun! Will do it again.
Excellent customer service and attention to making the riders experience enjoyable.
Friendly service. Great rental experience.
Great first time with electric bikes ! We loved it ! The team at e-Bikery has been really helpfull and professionnal. They gave us some great tips about where to go & what to see (even where to eat and drink). The store is really appealing and they are very detail-oriented. Everything is super clean and bikes are #1 quality and design. For us, you really have to try electric bikes with e-Bikery !!! It is the best way to discover the city and enjoy a unique moment with family and friends.
Friendly and helpful staff, great bikes too!
Great service, we had a lot of fun!!!
Very nice and helpful staff
Great bikes and fantastic service!
Nice people, and lots of fun to ride Bikes in Santa Barbara
We were told to be at the store 15 minutes before our appointment. The store was locked until the actual time we were to have the bikes and so we waited outside. We were told to download liability forms from the website and sign them before coming. The website would not let us download the forms.
Good times
Great placeGreat bikes!
Amazing.