Service was very good but be careful and negotiate with them after getting a estimate from your insurance.
I have experienced professional service and kindness throughout this process, Simon and Sam had showed great professional detail in repairing my car back to pristine condition after an accident which took out my whole front bumper. I was back on the road in no time....
I feel like an idiot!! I was never so insulted in my life. I am an engineer who works in the Valley, and I had the misfortune of going to Tahoe about 3 weeks during a snow storm. I had to install tire chains on my vehicle and unfortunately did it wrong which ended up damaging my left and right rear doors and bumper. The damage was bad enough on the left side for me to seek a body shop to repair it and so I did some research and got 2 quotes for the job. My car is a Lexus and one estimate was for about $4000, which seemed too expensive, while the other estimate was from this shop for $1700. Needless to say I jumped on these guys estimate and gave them the car.The damage was more severe on the left hand side than the right side, and the inner wheel lining on both sides was also damaged. The owner of this shop said that he will fix the body damage on the left side and will only cover up the damage on the right side (since it was not bad) and that he will also fix both wheel liners. I happily agreed and gave him the carFour days later, I got the car back and noticed that the inner wheel linings was not fixed and that the bumper still was not completely smooth (the liners were loose and torn), after inquiring about the liners, the owner said that it was not part of the deal and that he wants to charge ~$500 more to fix them. I haggled a little with him and then suggested he checks the junk yard for the liners instead of getting them new. He made a phone call and was able to find them at around $250. I paid him the money and then came back for the install.The next week, I notice that the left side (the one with the most damage) started PEELING!!!!! I kid you not!!! It is as if it was scraped off or sanded or something!!! I couldnt believe my eyes and went back to him. When he saw me back he started this big act of disbelief asking me what I did to the car and suggesting it was me who damaged the car again!!!! I looked back at the genius and asked him what he really means? He said it straight out: He thinks I scraped the car again at exactly the same spot!!!!! I told him this is ridiculous and then how would I ever do the same damage to the left hand side (in the area right next to the tire) twice in less than a week. He brushed me off and said he will not fix it if I dont pay him again!!!!!!!!This is beyond ridiculous to me, and beyond being crook. That owner is shady and it seems he was ready with his act the minute I walked into his shop. I guess I should have known that there is something wrong the minute he gave me an incredible estimate.Now I am filing court papers to sue him for damages and will probably spend the next 3-4 months on this law suit. IF YOU VALUE YOUR TIME AND LOVE YOUR CAR STAY AWAY FROM THIS CROOK AND HIS SHADY BUSINESS. DO NOT FALL INTO HIS TRAP OF CHEAP ESTIMATES, HE WILL EVENTUALLY GET YOU PLUS SOME MORE!!!!!!!!!
I went in here today to fix my front bumper after a minor incident at my garage. Dave was very courteous and honest and reasonable about the upfront cost based on what he saw and got my car fixed much earier than I expected. I was very happy with the service. Thank you.
Very helpful, accurate and detailed work. Love the service. Took care of all the insurance interactions and helped get the rental to keep me going.
These guys did a good job on my car. Everything was perfect. They even paid for my rental car for a day when they had to take my car back to fix the air bubbles in the radiator.
They did a great job, the shop worked directly with my insurance company. Friendly staff!
Excellent workmanship, great customer service.
Great service as always
Because they are fixing my car