I came here with a donut craving and in need of some immediate coffee. It was a nice touch to find that they had the coffee bean menu to choose from. What I didnt like was the donut choices. No cinnamon roll.....no coconut glazed.....most choices are cheap and generic but high in price. I wasnt too impressed with my sour cream glazed; I preferred the boxed entenmanns version at Vons.The service here is nice and inside was pretty clean, yet empty. Not much stood out.Parking is available behind the shop, so it is a convenient in and out of your on Wilshire. Its always a plus to not have to feed a meter to purchase something. For that reason I may come back. Its such a hassle in Santa Monica to go anywhere with the shortage of parking, meters, and preferred parking permits.
I was asked what I wanted without being able to see my options. I wasnt told to come forward. I was standing where it said to stand and to wait to be called. Girl asked me how many I was getting when I didnt know yet. It was annoying because after I was able to select some flavors I asked to see what Ive gotten so far and she hadnt even boxed them yet. For some reason she was really concerned on how many I was getting and what box to use. Male cashier was friendly and made sure I had everything I needed.
Always delicious doughnuts. 🍩🍩 😋😋. Only thing missing in this small store is the conveyor belt and frosting waterfall in the larger stores that make the doughnuts on site. I like that the Coffee Bean and Tea Leaf is attached to it in-store.
Donuts are really good, unfortunately the stuff wasnt friedly, Romeo seems to be on a rush and made our experience there not as welcoming.
Very nice and structured line system in place. Practicing very safe COVID procedures.
Every one there is the epitome of what a great service person should be in all manner of the word.
Delicious variety of fresh donuts & Free Birthday donuts. Life cant get better than this. 😎😀
The next best thing to getting them hot out of the oven. Nothing 10 seconds in the microwave cant fix. As this is the only one in the area, we need to support it so it stays on town.
Excellent service fresh products too bad this place is closing!!!
Love donuts! And their customer service is phenomenal.. Visited on free coffee/donut day and theyre efficient and friendly! I was quite empressed.
Hi hi I just wanted to let you know that I am going to be in krispy kreme: )
Best donuts ever, Im from North Carolina and these are our donuts.
Hella long line, not organized at all. Employees running back and forth looking for online orders
Donuts, fonuts, & more donuts. Did I mention that there were a lot of Donuts. Great deals if you buy in bulk.
It was really nice and clean. The workers we also really nice I liked them.
The staff is amazing and deal with crazy customers in such a calm way, makes you think its common for them to be verbally abused by customers!! Theyre so nice. And any order placed online is always filled quickly!
They have a special, free donut when you show your card after getting your Covid inoculation
The lazy staff here closes early and don’t have the decency to acknowledge the customer outside knocking on the door hoping to get a donut. They have so much unsold donuts right now. No wonder why.
My girlfriend bought one for me and there was a little ROCK inside!!!I almost broke my teeth!
Very nice, friendly, staff, and super patient.
The best donuts.Convenient parking in the back and direct access to the store on Wilshire Blvd.in Santa Monica.Everybody loves Krispy Kreme!
Yummy doughnuts. Huge variety. Great customer service.
Always the best donuts ever!
This location is infamous for vastly under filling donuts. Seems like corporate should take it over and demand they make items correctly. Its a donut, what kind of idiot scams people on doing that job wrong?! Ultimately the worst KK Ive ever been to.
Dexter was really good with customer interaction. He was funny, upsold me stuff, and even told me about this great water bottle that I didnt see, and totally loved! Great salesman, and I would return because of him. Very friendly staff member, and made my experience at my first American Krispy store awesome!
Free good coffee with purchase today only...also @ Dunkin Donuts.....
Your location offerings are shameful to the brand.Your donuts are 35% smaller than several months ago. A choice you made to enhance your own sites margin profit. Penny smart dollar smart foolish.You will lose business traffic with your significantly smaller than standard donuts.The owner should lose his site license. I am notifying the parent company in my next email.
Who doesnt love Krispy Kreme? I know I do. And my belly shows it. This one is cool because its here in Santa Monica. Getting here by scooter was Awesome. Got here just before the rush, too. Got our dozen and it just so happened to be a Free Donut Day too, so all of us got our Free Donut! They dont have the conveyor belt dripping the glaze over the donuts, but its all good. The donuts were still Amazingly Tasty!
This is where me and my wife go for coffee, for our weekend promenades. The staff is great, as is the coffee, and who can say no to a Krispy Kreme doughnut? Well be back!
Store was fully stocked even at closing. The staff was all patient, friendly and helpful. Taryn was beyond amazing! He waited while everyone in the group placed their orders, he was great answering questions and made us feel at ease when making our selections. The store was clean, easy to find and well lit. Its a short drive from the pier. I picked this store for our groups snack because its kosher certified. Thank you to the management for making Kosher choices accessible.
Chain establishment. You know what to expect.
Nice walk from Third Street Promenade. Really allows you to relax as you walk through a relatively quiet section of Wilshire on a Saturday afternoon.
Thanks for the awesome and easy curbside pickup! The donuts are always great but, that was a nice perk during this nutty pandemic.
Friendly staff, great coffee, cozy place to sit and eat. Always fresh donuts.
An always Delicious pit stop!
They have all kinds of donuts and serve Coffee Bean drinks as well. If you want a tasty treat, go here.
I Rarely give a 5... this store was clean, super friendly, prompt & of course its usual tastiness! Music was good & not too loud, perfect!
Pretty easy to park behind building. Good selection. In and out pretty quickly. Not 5 stars because they dont have hot donuts like other locations.
Friendly staff, fresh selection of donuts, and nice benefit of having a coffee bean drinks
Incredible customer service, donuts are what youd expect. The glazed are great, but for specialty donuts like apple fritters, Id say go to a local non-chain store. Hat tip to Alex for his amazing customer service
Staff was kind and friendly, and as usual for Krispy Kreme; the donuts were soft and fresh. They were helpful in maximizing the available coupons/offers that are currently available.
Even though there was a long line out the door 15 minutes before closing, one staffer was taking out the trash, one cleaning the restroom, and another, who seemed to be a manager only came out of the back to tell the *single* person helping customers she was off the clock leaving her to flounder - it was a pretty horrible experience for her, and us.
Good and fresh donuts, friendly service.
Always friendly! their coffee is good too. is a nice quiet place too.
Nothing but great service and great donuts. I have never had a bad experience after.
Location is now closed.
Stop. This isn’t a donut anymore.
Early morning donuts run from here is great. The staff is nice and quick with the service. 👌👌
Fine service by Alexis and others! The coffee & donut both hit-the-spot. Bonus: wifi. Well-done by all!
The donuts are good for the price. Went on the first Friday of the month which is the only day they have chocolate donuts. They were a nice treat.
I do not go to this place very often, but these donuts were very tasty. If you are going to a Krispy Kreme and you dont know what to get, get their glazed donuts. Theyre so good! Its solid when you hold it, but its super soft when you bite it. The whole donut is ALMOST soaked in the glaze, and it mixes very well with the doughy bread. Very tasty donut.👌
Delicious just too much sugar
Love there Reeses PB 🍩
Great doghnuts. Tasty but not healthy
I came here with friends because we had a coupon for a free dozen of glazed donuts with the purchase of any dozen. We came around 9pm on a Thursday night and easily found parking in the parking lot behind the store. Usually I love freshly made Krispy Kreme donuts. Unfortunately, this location doesnt do this. The donuts are made somewhere else and delivered here to be served at room temperature. All the donuts we had were good. The workers seemed to be annoyed to be helping us, which annoyed me. I also had a coupon for a free small coffee, too bad the coffee here sucks. The only plus side to this location is that its the closest to where I live. Otherwise, I would make a trek to a Krispy Kreme location that actually freshly makes their donuts.
Enjoy coming here we really like watching them being made
You can never go wrong with these treats. I arrived an hour before closing so I didnt get the most fresh doughnuts. They where still delicious but fresh is always better.
Not a huge fan. It was all the rage when they were first lntroduced to L.A. For me, the donut holes tastes pretty good.
Call before you come. Double check to make sure your flavor of donut is available. This place always has great Donuts.
It is a great place to enjoy delicious donuts & coffee. It offers a view of the surrounding streets which is very relaxing. It is a wonderful addition to the neighboring stores & homes in the immediate area.
You can ask to add no super coating if you want less sugar.
Nothing beats an original krispy kreme donut!!! Also very pleasantly surprised by the variety they had and their drink selection. Perfect place to stop for an afternoon snack
Great customer service! Everyone is smiling & helpful!
It is my guilty pleasure
Got here exactly at 10pm when they closed the door right as she saw me pull up. Like literally on the dot. My poor timing luck/internal clock.I called, but she offered zero accommodations for the single Original Glazed donut I wanted. Understandable they want to go home on time. So if I bother driving here again, maybe I can update the review. For now, its low for this disappointment.But hey, WiFi is a plus and she didnt seem rude on the phone, just didnt care one bit. The Burbank location gives out samples and is open until 11pm. Just further away in the other direction.
The donuts were amazing and the staff very friendly!
Yumm mmmmmm! Very new and clean with so many options! Has a no-hassle parking lot behind the store. Like that they post the calorie content of each variety so you can make the best choice for yourself. Tons of staff too.
Had a run in with the order early in the a.m. that worked out well👍🏾
Good donut. Soft. Tasty. Krispy. Kremey.
Fresh and yummy. Also very clean
This Krispy Kreme gets All Stars! There is much on the menu to choose from and expect the same great taste whatever you choose. Always fresh and delicious. Add their superb customer service and youll feel like youre at home. Very clean store and well kept resrooms on a constant basis and that means alot! Good location right on the corner. Go get a 🍩 now! What are you waiting for?!
Music choice is good, service is good, and food is also tasty.
Good donuts, not so great service. One of the employees began getting petty that we walked in at 9:50 (they close at 10:00, didnt realize it was close to closing, I even apologized before and after ordering). So minus one star for that, hopefully wont be treated as rude next time.
It is really good and very flavorful. The best donuts in Los Angeles!🍩
Great donuts. Love their seasonal donuts too. Coffee or chocolate milk and the DONUTS are a real tasty treat.Parking in rear.
Had a nice cup of tea. Perfect temperature.
I must admit that I miss the old recipe for Krispy Kreme glazed donuts. I grew up with Krispy Kreme. But, I guess the times do change. I really miss the hot right off the cooking machine Krispy Kremes. Other than that I much prefer Krispy Kreme to Dunkin Donuts. The store was clean parking lot was clean everything was immaculate.
Krispy Kreme, cant fail IMHO except the layout seems a bit cold and off. Not very comfortable here. I tried cranking open my laptop while waiting to be picked up from hospital... it sucked trying to get anything done Coffee Bean served up here is great though
The staff at this location sets the gold standard for hospitality. They manage to keep a friendly, home-town atmosphere for all the regulars -- senior citizens, after-school kids, gig-economy wifi bandits -- who camp out throughout the day while still keeping their professional game sharp for traffic throughout the day. Lots of special events tied to holidays and seasonal themes make Krispy Kreme anything but a routine stop. Parking in front and on the side street at meters combined with a roomy parking lot out back make this location easy to visit. Convenient to a post office and Vons grocery just steps away if youve got other errands to run.
Love krispy kreme super clean store great staff
This is a good doughnuts shop very small pace and small parking lots and on the street is meters parking.
Yum, what else can one say! Glazed and chocolate creme filling, best. Coffees pretty darn good too.
Love the donuts and iced coffe!!! For some reason the donuts taste better at this location than all the rest. Its a great pick-me-up for those dreadful mornings.
Great service on top of fat donuts and coffee. Cant go wrong
Clean friendly staff great donuts!
Quick service for Hannukah Donuts.....
Not really a Krispy Kreme, per se. It is a Coffee Bean and Tea Leaf that also sells KK donuts made elsewhere. I missed the big machine and getting my donut warm.
Friendly staff. Great prices and deals. Extremely clean facility.
Yummy Doughnuts and great bargains if you download their app...buy a dozen and get 1glazed Doughnuts free