Calvin and Mr. Walt took great care of me! I pulled up and they replaced my tire right away! Amazing customer service and affordable prices. Id definitely return and suggest that you stop by and see them as well. 5 stars for sure!
My tire was low on air and i stopped by here to get it fixed up. Walter was so nice and explained everything well. he seemed to genuinely care about me rather than acting like he was doing his job because he had to. rigid prices and quick service. i will definitely be going back if i have future car troubles.
Every time I’ve been into this location the employees working here have been very helpful and explain exactly what’s going on. They also have great prices. Lorenzo in particular is very generous and helpful—I highly recommend.
We took my daughters car in for a tire replacement and an alignment. They put on the wrong size tire and after the service the ABS, traction control, and emergency brake warning lights came on. I called the shop and told them that they had put on the wrong size tire. I was told the bring the car in the next day and they would replace the tire. My wife brought the car in and was yelled at twice by the service manager before she even made it into the door. While she was talking to the employee behind the counter about the tire and warning lights the service manager came over and argued with her. He repeatedly claimed that there is absolutely nothing they could have done to activate the warning lights. He even made the employee go out in the shop with him so they could have a secret talk about the car. He made my wife very uncomfortable about the situation. Like we were trying to scam them or we did something wrong. It was their mistake. Obviously they arent quality checking their work. That tire should have never left the shop. It was visibly bigger than the rest of the tires. When we went to pick up the car that they had all day we were told that they could not clear the warning lights and that they still feel like they didnt cause them. While I was standing there I did a quick Google search the showed the wrong size tire could trip the wheel speed sensor causing all of the warning lights. After the proper size tire was put on the car and it got up to speed all of the warning lights cleared. So by putting on the wrong size tire they actually did cause the problem. Mistakes happen. If they would have just fixed it I would have never complained. They never apologized. Never a sorry about your time or the inconvenience. We just got angry glares from the service manager who was clearly annoyed that we were there with their mistake. Im sure they dont care because they hear this all the time but we will not be back.
We had an issue with a tire sensor. Quinn got us in and resolved the issue quickly. Great service and very friendly staff!
Was her last Wednesday because I needed a tire cap. I walked in expecting to buy one for a few bucks and my man behind the counter hooked me up for free! Super awesome! Thanks!!!
Mavis Tires & Brakes of Savannah location on Victory Drive is voted most BEST! The manager Jason is outstanding! He has a very professional demeanor and multitask was a plus. My wait time was quick and service was great. I highly recommend this location to all! A regular customer for years…
The GM Jason Johnson has wonderful customer service skills, and solved all of my car troubles in a timely manner. He displayed fast, fun, and friendly customer service the entire time I waited for my car to be serviced. He’s awesome at what do. ☺️
Made an appointment online for a squeaky brake late the night before. Arrived early and was accommodated and out the door before the appointment was even scheduled for. Ended up having my brake pads and rotors changed out for a very reasonable price. Jason and his team were courteous and worked fast. I appreciate the excellent work they did on my car and will continue getting it serviced here in the future.
Good place good people and no matter what happens Jason will do what he can to take care of you. I drive 100 miles to get here but it worth the service. They explained the problem show you what’s going on and go’s above for you to make you happy as well as making sure the job was done right. I do a lot of driving doing Uber and having a place that you can trust helps with peace of mind that your repair shop has your back thank again Mr. Jason for taking care of me
Jason did a wonderful job with my car! Took real good care of me. Customer service on point as well as professional staff. Fast and speedy service.
I cant say enough good things about the Savannah Mavis team. After a scheduling mishap, my appointment appeared past in the system, but the team was willing to be amenable and fit me in the schedule. They were super attentive and still provided the excellent, efficient service Ive come to expect from Mavis. I live in Atlanta but always try to schedule my service appointments for when Im home in Savannah because I know theyll treat me well. Thank you, Savannah team!
Amazing customer service. Workers are very friendly. Money friendly as well! Quick with time! Highly recommend 💯
I took my car in for a noise on the drivers side and the mechanic (Austin) reassured me that all would be fine. I had a clip come off my brakes Austin replaced it for me. He was VERY nice, friendly and helpful. Thanks keep the great work up!
The manager Jason was very friendly and great professional. Checked me in ahead of time and got my car in early ahead of my reservation. Found my leak that I had before my 14 hour trip home from vacation. Highly recommend. Fast, effective, great service
My first time visiting this business and James was so helpful… I had some concerns and and he reassured me that I had nothing to worry about…. Even after I came back 3 times after he put my tires on he was still very patient and professional…. Thanks again James keep you the great work 😉
Mr. Jason and the other guys were very helpful, informative and professional! I highly recommend Victory Drive location. Great service!!!
They gave me excellent customer service. I was very please with everything especially James.
Best tire place around. if you have a mazda i definitely recommend bringing your car here. Lorenzo & James are very fast at what they do and make sure to give you the best service possible.
Jason and Quan helped me. Customer service was awesome and I didn’t have to wait long. They were very helpful. Definitely recommend to anyone in the Savannah area.
I’ve visited Mavis on Victory Twice and every time I’ve visited the customer service has been great Jason is so helpful and polite. I would recommend Mavis on victory to anyone. Satisfied customer every time.
Please Please Please!!! Dont take your car to this Mavis Center. I took my car there for a routine oil change and they lifted it up wrong. It pushed up the fender and cause the door and fender to jam. I took it back and management didnt want to accept responsibility. When you can clearly see that my car was damaged from another car hit or shopping cart. I notice any post that is negative. The only response is contact the customer service and press #2. But that get you little to no results at all. This was the only place I USE to take my cars. But with new management and the results of my car. I will never go again and currently filing a complaint with the Better Business Bureau. If you still go there. Please take a picture of your car upon leaving it and thoroughly check the work and your car before you leave there.
Jason was quick and efficient as soon as I walked in he took my information and gave me a clear timeline. The service was great and efficient I will definitely be going back. Thank you!
Came in as a walk-in thinking I needed a new tire within 20 minutes they showed me which tire had a leak and that a nail was in the tire. I was in and out within a hour, couldn’t ask for better customer service. The team was super attentive and informative and the manager Jason goes above and beyond every visit
Professional and the tech was very knowledgeable. He made me feel comfortable telling me his suggestion concerning my vehicle. Pricing was a lot less from previous estimates from other establishment. Management was great!
Very welcoming atmosphere. Friendly staff & the manager Jason went ABOVE & BEYOND to satisfy my needs. Thank you! I will be back!
Went there this morning and these guys really know what theyre doing. They are knowledgeable, helpful and most important reasonably priced!
They were very efficient and fast. They are very friendly and respectful guys. I would recommend this place to anyone.
Them guys over at this location is great I would pefer everyone to check this place out
I dont have much experience going to tire shop as this is my first car after a couple years so they were super kind and communicative.
Very friendly I was there only an hour for all the work I needed done. The service is amazing. James and Jason was absolutely Awesome
This store showed excellent costumer service went above and beyond to help me with any issues I had were polite and friendly and very efficient I would recommend them for all your tire needs Jason was very helpful great service thank you mavis you made my day
I have to give this location a 5 star review!Twice in the past few months I picked up both a nail and a screw in the same tire...They have helped me on the fly both times so I could get back on the road, where other shops told me it might be a day or two and youll have to leave your car here with us .....Thanks again Devon to you and your team for such personal and prompt service!
Jason and James were absolutely great and speedy with helping assist with my tires being changed!!
Drove in at 4pm on Tuesday requesting they replace the front two tires of my car and I knew they would not get it back to me until the next day. The manager assured me it would be complete by 2pm the next day. I called the next day at 1pm to make sure that it would be complete as I drove from out of town and was just visiting. The person on the phone did not know they had my car to work on and did not know where the keys were and had to contact someone to work on it. I called again at 3pm and they said they had the car up and would have it finished by 4pm. Called again at 5pm and they said yes it will be finished in 10 mins and to come. When I got there the car was not finished and I waited another 30 mins for them to finish. Finally they were done and said I was all good to go. I took a look and they actually replaced the rear two tires instead of the front two tires which one of had a gash in the side wall (unsafe to drive) and they were about to let me drive off. The manager then said no one told me that (after I talked to them on the phone and in person several times that day and the day prior). No one was going to help me either until the general manager came and asked what was wrong as I was just left waiting for the other worker to come back. Unbelievable and unreliable service. DO NOT COME HERE.
I went to this business looking for assistance. I was very frustrated not being able to find what I needed at other places, but coming in here was meant to happen. A young man named Jason helped me out tremendously. He was very knowledgeable about the products and went straight to what I needed. He provided premier customer service and I was greeted with a smile and immediate help, thanks to this young man I will be returning.
First of all, how is this place not the top of Savannah. I came here and was treated like family. Jason Johnson was so polite, down to earth, and most of all patient. I experienced what it felt like to truly be loved and appreciated as a individual. When I woke up that morning, I asked the universe for a good day. And what did I get. Jason Johnson. Jason not only took an interest in what I had going on, he damn near finished my sentences. Almost like he had been waiting for me to come through. Thank you Jason.
I can’t say enough good things about Jason and the team at Mavis on Victory Dr. If I could give 10 stars I would. A group of us were visiting Savannah for the weekend. We were about to start our 9 hour drive back home on Sunday morning when we blew a tire. We called so many places that all said they either couldn’t get us in or didn’t have our size tire. Jason and team were friendly and very helpful. They were booked too but told us they’d do their best to help us. Just the offer was more than we’d gotten prior and appreciated. When we got there, they followed through, did their best to work to get us in, beyond friendly service, and they had us back on our way.
Great service! Helped us out when we were in a hurry. James was fantastic, as well as the rest of the staff. If you are in this area and need tires, go here!
Came to this tire shop and service was extremely professional and to the point. Thank you Kamarra for your hard work and dedication to your clients!
They was prompt, courteous, I was greeted when I came through the door, also the guy Jason was great as always.
Fantastic experience! Very reasonable prices. friendly and helpful staff, took the time to really explain the updates needed for my car, the cost, and gave me the time to decide what was best for me for now.
This was my first time here and the had great customer service and prices.
First class customer service and very economical tyre prices....very competitive prices.
Mavis is awesome. You can all your car needs in one place. Brakes, tires, oil changes, wiper blades, a/c needs, and lots more.. awesome
I feel betrayed. They nearly tried to scam us out of $5000 this last time we went.The first time we came here in 2020 we had a fantastic job done on our second hand car! We had a full inspection done. It was expensive ($2000) but they fixed a lot even with the pandemic happening. We had our breaks replaced. I didnt think much of the price. Kept us going for a while.The second to last time we went our car wasnt done and we were charged full price which came to about $150. We went in for a full inspection and an oil change. They said we couldnt do a full inspection because they werent trained for that and didnt properly change our oil. We didnt know about the oil until later on.This last time, we noticed our car shaking during breaks and while idling. We took it in as we had a very long important trip about a month or two in the future.They said 2 of our 6 cylinders were out, (They had insisted us it was in fact a cyl 6, not a 4 like we had been informed upon purchase), they needed to fix our rotors, breaks, and realign our tires. They also told us we had a coolant leak and an oil leak. And that itd cost $5000+.Over five thousand dollars.Even with labor involved, thats absolutely ridiculous.We ended up taking our car to a mechanic while we were up in Tennessee to visit family instead to get a second opinion.Turns out that our car was in fact 4 cylinders like we initially knew and the cylinders themselves were fine. Breaks were fine. No leaks. The only thing wrong was one rotor and we just needed a tire alignment. It wouldve cost us around $200, but we had it done for free.Its a shame, the people who work for Mavis are so nice. The only reason we began going to Mavis was because my husbands grandmother recommended them. Knowing now how much they scam and try to lie about whats wrong with your car, we wont be coming back to any locations.
Great customer service.. effiecient and affordable, exceeded all expectations
When I walked in I was immediately greeted by a man named Jason. He was extremely polite and patient with me, he explained exactly what I needed for the kind of driving that I do-I spend a lot of time on the highway. Its very reassuring knowing that someone cared enough to explain to me the difference between the different types of tire treads because I had no idea. He was pleasant during the entire process and his tone was calm. I got the BEST deal on my tires and my car rides so much smoother than before. I will be recommending Mavis I everyone that I know. Ask for Jason, tell him that Sheika sent you, hes the best!
The service was great. It took way less time than i thought . The price was good and Jason was a great help . I would 100% recommend this service. I won’t be going to another place to get my oil changed .
I went because I had to get a hole in my tire filled/replaced and thy were so kind, professional and experienced. They rotated my tires for free and just had overall great costume service. Highly recommend. I will be returning for future tire issues. Also, shout out to the employee Devin. 10 out of 10.
Jason and his team deliver quality work Everytime!!! Customer service was also amazing they make you feel right at home!!
When I walked in on Thursday a man by the name of Devin assist me. I have checked around for prices and this was my choice. Back in Dec. I went in for air and I asked about getting tires for my truck, Devin recommended what I need. I took my Truck in this morning and was greeted by Jason. This staff is very professional and concerned about the care of your vehicle. Thanks Devin and Jason. Please consider taking your vehicle there for service.
Fast service! Friendly staff! Will be returning for all of my tire needs!
The guys at Mavis were a huge help. Got me in and out quickly and took great care of me.
I went to this location last weekend to get my car checked for a noisy sound from my car after I left I noticed a item was missing from car I know for a fact what I had in my car they STOLEN SOMETHING OUT MY CAR THAT BELONGS TO MY CHILD PLEASE DON’T TAKE YOUR CAR HERE FOR ANYTHING YOU MIGHT HAVE THINGS STOLEN OUT YOUR CAR WHILE YOU ARE WAITING FOR YOUR CAR TO BE CHECKED IF YOU DO GO TO THIS LOCATION FOLLOW THEM FOOT TO FOOT
I highly recommend anyone to this location very professional and fast.
Good customer service; quick and quality work at a fair price
Customer service was very friendly,The place was very cleanThese guys were so nice and they were very helpfulI got everything that needed to be done And they were wonderful I would refer my family and my friends...Mr. Jason Johnson was very helpful and hes an awesome guy
One of the best shops in Savannah Ga... Good people great service
Called the location, spoke with Jason and he was very helpful. Got my tire replaced and was out in less than an hour!
I scheduled an 8am appointment for oil change and (free) tire rotation in order to not have to wait too long. All worked well except no one was there at 8. It was 8:10 before someone with keys arrived. I understand that unexpected traffic issues arise but I’d like to think if you are responsible for opening the store, that you plan to get there at least 15-30 minutes early or have an emergency plan for someone local to open up. A couple of technicians arrived walking and had no answers either. Once in, the work went fast, but the receipt printout was unreadable (noticed once in the car) but I figured they would email me it, which they said they would. I called back around 3pm asking for it and I spoke to the same person that printed it out and we verified the email address and he did it as we were on the phone. It’s now 5pm and still no receipt. I could see my total, and Im questioning the amount now since something is off by $50. Lesson-learned: make sure you review your receipt before assuming all is fine. They did not do a good job of letting me review the receipt prior to paying. Everyone seemed distracted and I was just glad to get back on the road. Also they did not remove the old oil change label, just added a 2nd one to the windshield.
The fast friendly service is A-1. I have recommend Mavis to several family members over the past week because of it.
Always quick reliable service - do business with them. I have had three great experiences. A+++
Great team !Very fast service and I really appreciate how everyone was very helpful I will definitely return for more service!
Jason was great! The guys there had fast and friendly service. I would definitely recommend!!
Great service. Very helpful when it came to repairing my tire in a timely manner. Ill be heading back there for new tires in the future.
I got some front in work done on my car and now it’s like driving a totally different car!! Thanks to everyone that works there. Ask for Jason Johnson he’ll have you fixed up in no time!!
OMG FIVE STAR SERVICE! I came in for an oil change and to find out why my tire was knocking and my car was shaking and the guys here at Kaufman, showed me how my alignment was messed up because of over tire inflation and that I have a lump in one of my tires and they actually worked to get my business not just offered to do my business. Which I was really grateful for that because Im a single mom and I have a limited budget each month. I feel like I got the best price for the four all of the work they did! I highly recommend this place to those who are looking to not be ripped off by the high prices that other shops offer for their services. I feel like the superior customer service and just feeling like one of the family is well worth the money that I spent today.
Great experience in this shop. Jason was great
Today service was great. They were fast and very respectful. The place was clean and bathrooms were on point for my children to use. I will be using them again in the future. Thanks guys.
Incredible service here! Entire staff there was incredibly professional, transparent and honest. Worked beyond fast. Changed two of my tires and swapped my rear tires to the front, all in about 20 mins tops. Very friendly gentleman here and would highly recommend this location to anyone in need of automobile work. Super competitive pricing too!
Please, do not bring your vehicle here. First, I waited for 1.5 hours after my appointment time for them to pull my car back. Then, they changed the wrong tire (passenger instead of drivers side). So I caught it before driving away with sliced tire on the unchanged but damaged tire. When I drove away, my car began to shake violently. They were now closed and had not balanced the tired when they fixed their first error. I then found out that they had put the tire on so haphazardly, that they had broken 2 of the lug nuts holding the tire on, which may cost me hundreds to be fixed, as the hub now must be replaced. I’m very sorry that I ever came here.
Our experience working with Mavis was great. They took wonderful care of us and helped us tremendously. Friendly and knowledgeable staff. Highly recommend.
Jason helped me out big time! Friendly and quick service!
What a great experience. Who says that when they have to have their car worked on? LOL. After getting a quote the day before from another place, they were half the price, looked at my car within minutes and had a full brake job pads/rotors/fluid and 4 new tires done in about three hours from phone call to completion. Absolutely thrilled. Go there!
Great service great price. Took a little longer than I expected but they were very busy when I got there. I got a discount on my service and got more than I asked for. Came in for an alignment and got a free inspection as well and found out what all needs to be replaced to get my front end back in working order. I thought maybe I just needed an alignment but turns out I need tie rod ends too. Thanks guys
I was 600 miles away from home in Savannah, with a defective tire. Jason got me fixed up with a new tire in less than an hour, and I was on my way. Based on my experience, I highly recommend this location.
Great place I recommend 👍🏿👍🏿
Awesome service, I came in annoyed to purchase tires and was pleased with the assistance I received. I had many questions struts and shocks and the manager Jason was very patient with me answering all questions....my car wobbled terrible. Needless to say I got a few recommended services completed for a decent rate.
I came into the shop today (victory Dr.) no appt.just a walk-in and was helped out beyond what I expected!!! Thank you to Jason and the Team❤️
Great and fast service! Very friendly.
I had a great experience this morning as a walk in,went to make sure tires were in then asked could they be replaced today although my appointment was scheduled for Saturday, they were able to work me in today was I happy 😊....
Amazing service! Very friendly and helpful staff. Would definitely recommend.
Great prices, great service, helpful and courteous.
The man behind the counter was helpful but overwhelmed. I made an appointment online to have a tire replaced. After nearly an hour and no end in sight I gave up.
The manager at mavis on victory is awesone.. Jason and his staff got me in and out with 4 tires and a oil change quickly. I definitely continue to have my vehicle serviced here.
I am a fan of the work done here HOWEVER, I made an appointment and was on time for it. I checked in and 40 minutes later they had STILL NOT even taken my car to a bay!!!!! What was the point of making an appointment???? Then I got an email saying *I* missed it??? EXCUSE ME???? I was on a limited time frame that morning. I didnt expect them to be done in 40 minutes, but I expected them to have begun. I dont think Ill be returning.
They take no pride in there business go by and look at victory dr . A disgrace to there business and to Savannah, we are proud of our town .now the grass clean it up.
Excellent service. Curtious and professional. Will recommend family and friends to this location.
Stopped by while my tire was going flat. They jumped in a fixed it before it ran flat. Awesome group of people here. I would highly recommend this place. Devin is awesome.
Very good Customer service fast and friendly😊😊
Normally when you call a mechanic shop, no one has time to talk to you over the phone when you have questions. I spoke with Jason who was very thorough at answering all my questions I had about the few issues Im having with my vehicle. I will take the extra drive to have the work done at this location due to Jasons great customer service.
Able to plug my tire saving me the cost of having to buy new tires!
Love these guys...service was great and customer service is awesome.. will continue to make them my go to people for my car service needs. Thank you guys so much
Savannah Georgia Victory Drive mr brad and mr jason johnson are by far the most thorough friendly and professional service guys that Ive encountered dealing with a shop.. Usually youll think the shop is ripping you off but not with these guys especially mr johnson.. Just honest and a really good ppls person. They are the reason ill return to do business with this shop before any other facility
This review is long overdue, but I have had multiple wonderful experiences at this location. The staff is generous with time and advice. I will remain a loyal customer.
Excellent customer service ! Jason the manager was attentive, helpful and to the point !
The absolute best!! Fast, friendly and reasonable. They are clean too!!! Highly recommend!!!!
My buddy Jason Johnson waste no time on giving me proper and professional services in a good amount of time and I am pleased to meet such a good and nice gentleman.