I actually bought a Cadillac today! The process itself was great. We worked with Chris and he was knowledgeable and very forthcoming on everything pertaining to the sale. All the staff we spoke with were awesome. However, they onl had one person for finance and that wait was long. For a Saturday, it seemed odd to only have one person doing the final paperwork for all the sales. I would still recommend shopping here for your vehicles, no pressure and they work with you! (We bought used, researched other pricing and vehicles in other locations, and we got the better quality vehicle for under other sites pricing.)
We have come a long way. A rocky roller coaster, but now I finally believe they have the customers interest at heart. Thanks for all you do Ashley and Kyle. My saleswoman Lisa should be proud of you two!
The service techs were attentive and professional. The waiting areas were clean. The Cadillac customers had a separate waiting area from the Chevrolet customers. The refreshments were often not replenished regularly. The shuttle drivers were courteous and drove safely. The shuttles were clean. Most of the employees spoke as they passed customers. Everyone was eager to be helpful.
I got my car they sold me the highest car possible but the service I received for Matt was awesome Thank u Matt for being a breath of fresh air
Went for a vehicle recall, it was handled well. But then the usual, car is old just a wreck for my son and they found $1500 worth of work to do. Did not ask for anything other than the engine light was on. Still is..lol
I had a great shopping experience..nice people, and a friendly, knowledgeable sales team.
Great service good price on parts a little hard to find the parts department, in New place
To expensive and did not do what I ask
Good courtesy while waiting...oil change is the extend of my service with them
Agents dont listen too aggressive
The most disorganized dealership Ive ever seen. They just moved, though, so I will revisit the rating next time I change the oil.
Great car buying experience
Great service, Great people, outstanding work!!!
Its very difficult to navigate the parking lot into the body shop.
Great service department
Always professional and courteous
Excellent Service!
Sucks
Number one in the empire for sales and service
It was okay
Good Good