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CubeSmart Self Storage
2201 E Victory Dr, Savannah, GA 31404, United States
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CubeSmart Self Storage
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Sh
Review №1

Kayla is the absolute best! Kind, helpful and efficient.Thanks!

Da
Review №2

We were frantic and needed to get a storage unit rented fast. We arrived at the CubeSmart a few minutes before the office closed. General Manager Kayla King met us with a warm, kind heart and cheerfully completed the necessary steps to get us our unit. She went above and beyond, including staying late on a Friday night to ensure we were satisfied. Excellent customer service at its best.

ma
Review №3

They get you in with a competitive $ rate, but once moved in, it will not stay at that $ rate. I have had three price increases in less that 2 years. My last increase went up $26.00 Im out of there . my 10x10 started at 127.00 and now there asking 199.00.

Da
Review №4

The facility is clean. It is easy to access and well outfitted with carts to assist loading. The manager, Kayla King was wonderful and very helpful. She is a true professional and very nice.

Ti
Review №5

Came by to check into possible storage rentals. Marlon was super helpful and the location was very tidy! Recommended!

Ti
Review №6

Just moved to Savannah about 6 months ago starting new and couldn’t fit all of my things into my very small place. But I knew it’d be temporary so whatever. Came here (very stressed) and Ms Kayla must’ve knew the look on my face, because she got me right and quickly... Needless to say I moved into my new and larger place 2 weeks ago and that was also with help from Ms Kayla pointing me in the right direction. Good customer service is sometimes hard to find but good people are even harder and here they have both!Thanks!

Li
Review №7

It was a clean and wonderful place. Very friendly staff that made my belongings feel safe and secure.

Po
Review №8

Thank you to Marlin and Kayla for the helpful and courteous service!I was very pleased to be met with such great folks. Marlin and Kayla both went out of their way to make everything work just the way we needed it to. Thank you so much! 10 stars!

A
Review №9

The employee Kayla gave excellent customer service! she helped us figure out our unit and answered any questions that we had. 10/10 for the customer service and the facility is very nice.

Ja
Review №10

We recently had to store some family items in Savannah. We had such a great experience with this location and Marlon couldn’t have been more helpful and friendly. He made everything go smoothly. I would totally recommend this location.

Mi
Review №11

Such a great place. Clean, the guy working was super and funny, I think his name was Marlon. I was checking sizes and such.Although Im not ready to use the place yet, I will definitely come back soon to rent a spot!.

To
Review №12

The manager Kayla is very personable and friendly. The facility is clean. The posted hours are always available. The location is very convenient. A great place to store extra things.

Da
Review №13

So me and my family had to move back with my mom during COVID. All the way from another state! And let me tell you I believe her name was Kayla. Mrs. Kayla was very professional, lovable I must say she made us laugh even though we’re going through a hard time. It was easy and affordable especially during a time like this. If your looking for a good price reliable, and just good customer service go to cubesmart. And make sure you ask for Kayla.

sh
Review №14

Really enjoyed the service that was provided by Kayla. Anytime your in town, or need assistance with your storage needs. Stop by, and ask for Kayla. I promise you will not be disappointed!!!!!!

Qw
Review №15

The Vibe && Energy From The Associates Is Remarkable! Especially Associate Kayla I Believe Her Name Was! She Was Professional, Patient, & Went Above & Beyond To Esure My Satisfaction! Long As That Energy Is There I Will Always Come Back & Recommend To Others!

ge
Review №16

Great friendly service, and always helpful.

Br
Review №17

I am happy to be doing business with cubesmart the staff is really friendly and helpful. I worked with Kayla and she is awesome!

Po
Review №18

One Ms. Kayla was very helpful in my endeavor here. Excellent service, very knowledgeable. Id recommend this place to anyone if all their team members are half as good as her.

Ai
Review №19

Great service, clean unit.

Je
Review №20

Very friendly and accommodating staff. Reasonable pricing if you start your account online. Would recommend

Sa
Review №21

So grateful for CubeSmart Self Storage! Awesome service! I worked with Kayla, she was super friendly, knowledgeable, and made the whole process quick and easy!Thanks again for your help, Kayla!

Mi
Review №22

Great service and knowledgeable employees away nice great customer service.

La
Review №23

Nice people, clean storage.

Lo
Review №24

A very good experience. The staff was very professional. The facility is clean and has easy access.

Ca
Review №25

Very professional and clean. The young lady was very helpful.

Ta
Review №26

I will definitely say good friendly people especially Simonne she is always have a smile on here face! good clean environment. I will recommend them to my friends!Best place to rent from!

Sa
Review №27

They could not have been more accommodating and helpful. I had to rent a unit at the last minute. It had to be large and climate-controlled. I was pleasantly surprised to find the unit clean and well-maintained. The on-site manager was friendly and knowledgeable. I say all this because I do have a storage unit at a different facility and this is definitely a step above that. Im also paying more for a 10 x 10 unit there than the 9 x 20 unit at CubeSmart!

Em
Review №28

Been trying to get in contact with someone for 4 days. No call back, no answer, got hung up on twice. Awful service.

Ra
Review №29

What a first class place and experience. The best part of the experience was Kayla. She is a gem! She took the time to explain everything and to give us a full tour. The building and the units are clean and obviously well maintained. If you need extra storage space definitely rent here.

Da
Review №30

I went to get information and Simmone was very helpful and gave a lot of information for when I get ready to move. Thank you so much for your help. She was very friendly and nice.

Vi
Review №31

Kayla is the best!!! I will most definitely be using CubeSmart again!

Ke
Review №32

Excellent conditions of storage space

Me
Review №33

Again... Wonderful experience! Thanks Kayla!

Al
Review №34

Moved out of my unit today. Thank you for such amazing service with such a sweet team! My mattress was in the unit with no cover and remained in the same quality. No sign of any pests, amazing hygiene, and very kind workers. Thank you so much for keeping my items safe!

Me
Review №35

The facility was very clean and the process was easy! Kayla is the BEST! She was extremely helpful, friendly, and professional! Best storage spot in Savannah!

ja
Review №36

Don’t expect your rates to stay the same despite a contract, and good luck ever getting an explanation or a person on the phone about it either.

Al
Review №37

Awful Experience. Would never keep my belongings at another cubesmart.

Be
Review №38

Simmone showed us around and was fabulous! Very professional, knowledgeable, and sweet. Great customer service from both Simmone and Kayla! Also this CubeSmart had the best deals around. Very good pricing. We are very happy with renting a storage unit here!

Da
Review №39

Clean and well maintained facility. Good housekeeping in all aspects.Climate controlled is great!

Mi
Review №40

Cube Smart associates were extremely helpful and kind. They checked back with us to confirm and provided all information we needed. Upon arrival from our long ride in they offered us water and made our check in process easy. The ladies in the office are sociable and kind. I would recommend Cube Smart in Savannah to anyone looking for courteous people and a safer place to store their belongings.Michele Blocker

la
Review №41

Easy online checkout! Staff member answered all my questions! Lock was in my unit when I get there and she was nice enough to come upstairs to show me how to use it! Glad I choose CubeSmart!!! Thanks!!

Li
Review №42

I went to cubesmart to find out information on a storage unit that I was interested in and Kayla wasted no time when it came to providing all of the information I needed with a smile to go along with it.

Wi
Review №43

Kayla at Cube Smart is amazing and was such a pleasure to work with! She walked us around and explained everything in detail. Im so happy that we chose CubeSmart! Its such a clean property and our unit was very clean. Will always recommend!

Da
Review №44

Both girls did fantastic job. Facility clean.

Th
Review №45

This place is awful. They damaged a very expensive leather chair of mine - they said rats got into my unit - and ducked five calls of mine to reimburse me for it. I intend to take them to small claims court if this is not resolved.

Je
Review №46

From the moment we walked in the front door, the staff was accommodating, very helpful and explained everything.They showed us a unit, we signed up right away. The day we moved in they offered us water and checked on us several times. Awesome staff, clean spacious units ready to go.

Am
Review №47

Customer service and the manner in which an employee speaks to me both in person and on the phone speaks volumes to me. In search of a storage unit, I called CubeSmart for some rates. Not only were the rates reasonable but (and I made sure I asked and remembered her name) Kayla was very polite, informative, and delivered the best attitude I have experienced in customer service in awhile! Not everyone seems to be excited to be at work, but this lady sure seemed to! I wish I had the pleasure of being a mystery caller. Two thumbs up!

Ju
Review №48

The location is excellent. The facilities are maintained in pristine condition. The units come in many convenient sizes. The prices are very competitive. What makes this CubeSmart location extra special is the office staff. The staff is very professional, always willing to help, and very friendly. I highly recommend the CubeSmart at 2201 E. Victory Drive!

Ja
Review №49

The facility is lovely and the terms of the contract are very good, but the competency, friendliness, and pleasantness of the staff put this facility over the top.

Na
Review №50

This place is AWESOME! Kayla was personal as well professional and had every answer that I needed! These units are so secure, and all in a climate controlled space so my stuff wont bake in this Georgia HEAT!! A definite good choice for your storage needs.

ja
Review №51

Your staff at the Savannah location Kayla is absolutely amazing . She has been a great person to do business with from the very beginning .

Ro
Review №52

Very professional atmosphere. Kayla was extremely helpful and a complete joy to work with. She explained everything thoroughly as well as made me feel like I was making the right decision with using CubeSmart.

Pa
Review №53

Kayla was amazing. Easy to set up account and secure storage space that worked best for us. Many options available but it is filling fast.One suggestion I could make is that when doors, either front or back, are left open by employee to facilitate an easier load or unload of a unit that it be required of the client to inform the employee in front office that they have finished and that the door can be closed.Back door was open on our “tour” and facility was hot & humid.Could cut down on energy usage as well, it being a climate controlled storage facility that we pay more for.Thank you.

Ma
Review №54

Kayla, the manager at CubeSmart, sold me on renting there rather than other places. She is excellent. Great customer service. She will go out of her way to meet your needs. The facility is extremely clean. I would recommend it to everyone in the Savannah area.

Sh
Review №55

A really great storage facility. Phadra (location manager) is amazing, and made what can otherwise be a stressful experience extremely pleasant. We chose this location in part because she is just great to deal with. The facilities are spotlessly clean and well laid out. I highly recommend this facility!!!!

Sa
Review №56

Clean, comfortable place to store your belongings. The staff is so friendly!

Ja
Review №57

The best storage facility/experience. Kayla went above and beyond to make sure all of my questions were answered. Her customer service skills are unmatched. Thank you!

Sa
Review №58

Clean facility but constant increases in price.

Je
Review №59

Phadra was an absolute pleasure to work with and I have been pleased overall with the options available at Cube Smart. Flat beds and hand trucks are provided which has made moving on my own very manageable. Unit is a great price for climate controlled storage. I am thankful I kept looking around Savannah until I found the right thing. Cube Smart is definitely it!!

Kn
Review №60

Simple, non-contact, the facility is pretty well maintained.

Ca
Review №61

Exceptional customer service! The facility was very clean. Kayla was very helpful with helping me find the right size unit. I will definitely refer my family and friends for their storage needs :)

An
Review №62

Your staff is always there on hand ready and willing to help with anything you need.They are kind and respectful.Nice to see that in customer service and not having a machine take place of people.

Al
Review №63

The staff was always sweet! The storage units were always clean and hygienic! Thank you guys!

Em
Review №64

It was super easy and quick! Kayla was the one to help me and she was nice, fast, and super efficient. Thank you!

an
Review №65

THE YOUNG LADY WHO HANDLES THIS LOCATION IS SO HELPFUL AND NICE, SHE IS THE REASON THAT I KEEP TELLING MY CUSTOMERS ABOUT THIS LOCATION, I AM A MOVER, WHO HAVE MANY CUSTOMERS AND BECAUSE OF HER GREAT ATTITUDE, WE ALWAYS TELL EVERYONE THAT WE COME INTO CONTACT WITH ABOUT THIS LOCATION.

MA
Review №66

Ms. Kayla & Ms. Phadra were really helpful in helping me and my mother out. I’m a college student at Savannah State and this place is very convenient. The place is exceptionally clean and we will continue using them until I graduate in 2 years.

Ch
Review №67

Kayla at the Thunderbolt location is amazing! She was very helpful, professional and kind! She took me on a tour and showed me all the different sizes to help me determine what I needed.

Mi
Review №68

Yesenia was wonderful. She explained everything thoroughly & answered all of my questions. She was very professional & helpful.

Kr
Review №69

Kayla was so helpful and courteous. Units are pristine. She even made sure the doors stayed open while I unloaded a trailer full of stuff.

Pe
Review №70

Your CubeSmart agent that assisted me was friendly, knowledgeable, and professional. She explained the services offered in detail and and all of my questions. Their storage rooms are very clean and temperature controlled, so you do not have to fret about mildew. Thus far, this appears as your best choice for storage.

Jo
Review №71

Clean and air conditioned. Kayla was very helpful in assisting us find the right sized unit for our dorm contents.

Tr
Review №72

I must say that Kayla King just blew me away today. She was just wonderful. I had somewhat of a panic situation and I needed a storage. She was kind, calm and made me feel so much better. I only been living here 3 weeks!!! Kudos to Kayla for making her company look good............

Ke
Review №73

The facility is clean, affordable, and conveniently located. My mother and I like the staff and encourage you to use the service.😀

Pi
Review №74

Easy rental process, climate controlled, clean facility. Manager was very nice and very knowledge about space of units and what worked best for my situation. Very polite and professional staff.

Ch
Review №75

Does not have ice and is not climate controled and no buffet a in the basement. Extremely unsatisfied

ch
Review №76

Very personable very helpful this is my second time using CubeSmart

me
Review №77

This by far is amazing if u are looking for a business storage an the manger kayla amazing!!!

Ar
Review №78

The ladies in the office are great and the customer service line is very helpful also. The building is neat and clean and well lit. One thing I was disappointed with is, I was told there would be dolly access but they were locked in the office, even though the building is open until 10pm. Luckly, someone was able to bring me a cart from home.

Iv
Review №79

Clean facility, ease of access, and responsive staff.

Al
Review №80

Very friendly. They made sure I was happy with my size unit before signing anything. I would recommend to a friend.

La
Review №81

Great location and very clean and nice! Staff was very friendly! Thank you!

me
Review №82

Kayla had a great personality, she greeted me with a smile, she opened the door for me, showed me my unit, she was very personable, kind, welcoming, and knowledgeable. I have no doubt that my items are in good hands with cube smart. I will tell everyone about my experience.

An
Review №83

The office lady. At 2201 east victory drive in Savannah ga ..is. Great . and has great people skills . She made renting the unit. Great . She is a asset to your company . her name is phadra . she is a. Great representative. For your company . we gave her a .Five stars . But ..it should be a ten.

Je
Review №84

Kayla is the best!!

cr
Review №85

We love the location, very convenient. The rental process very efficient, and the facility spotless. Could not be happier.

Sa
Review №86

Clean facility. Friendly and helpful staff! We would recommend this facility to anyone in need of storage in the Savannah area.

Pa
Review №87

Clean, in the city, and near SSU, needs more parking

KY
Review №88

Phadra was great to work with. Got us what we needed quick. Great experience.

Er
Review №89

Phaedra was Awesome! She has great customer service skills, a welcoming smile and she was very informative.

Au
Review №90

Kayla is AMAZING!! Shes helped me out multiple times the past 2 years and Im extremely appreciative for her!!!!!!!

MA
Review №91

Kayla was very helpful and professional during the move in!

Tr
Review №92

I already wrote a review about the GM but then the Manager Wowd me today out of no where. I needed a cart and the family moving was using all the carts. She had her bag and items and was headed out the door, when she stopped walked to the other end of the building and got me a cart. I think she reads minds because I never told her I just had 3 knee surgeries!!!! Way to go Phaedra ( I hope I spelled that right) Kudos Im sending all my referrals to you guys!!!! You totally Rock!!

Na
Review №93

New facility, friendly staff. Small parking not enough room for movers but good visit. Keep up the supreme work!!

Ja
Review №94

Best place I have ever rent from, the service was great and very friendly.

Sh
Review №95

This CubeSmart is nicer then the ones we ha e here in Jacksonville Kayla and Phadra gave outstanding customer service

ca
Review №96

The employees at this location are so nice especially Phadra and Kayla. The space is new and modern and the prices are better than most storage locations in Savannah.

Ki
Review №97

Quick, friendly service. VERY professional. Spotless new facility!

J'
Review №98

The manager Phadra Smithwas an absolute pleasure .She provided great customer service and was more than willing to answer any and all my many questions . I will definitely be referring friends and family to this location

Ge
Review №99

Kayla and Phadra are the best. Extremly helpful!

Cy
Review №100

Very clean, easy to access

Information
33 Photos
100 Comments
4.8 Rating
  • Address:2201 E Victory Dr, Savannah, GA 31404, United States
  • Site:https://cubesmart.com/georgia-self-storage/savannah-self-storage/3860.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 912-335-3898
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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