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Public Storage
12315 Largo Dr, Savannah, GA 31419, United States
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Public Storage
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Ma
Review №1

Alyssa was AWESOME!!! If I could give 10 stars I would. I had a issue with making my reservation. Alyssa handled it quick and efficiently. She answered all my questions made sure I understood everything before I left. Just a all around great experience. Ill def me referring other people here.

Sa
Review №2

Alyssa, was the lady that was working, when I came into the office. I had many questions and she answered every one. She was very nice and pilot and just a blessing, in itself. My visit was wonderful and I will definitely refer my friends!

Da
Review №3

Rachel was very helpful, she helped me download the ps app and navigate it when I came into pay. Thank you for the great service!

Jo
Review №4

Rachel was very helpful. She’s very knowledgeable and helped me get a perfect space!

Ty
Review №5

My experience was wonderful. Jay provided me with good customer service. I definitely recommend this place!!!

Pa
Review №6

Rachel was very helpful with getting my info updated and a fee waived! Thank you!

Li
Review №7

I came in to make my payment yesterday at the largo dr location in savannah, ga I have two units at the chatham parkway savannah, ga location but i was close to this location and I walked in there was no one in the office I got very worried if something happened to someone working I went the the bathroom and the young lady that works at Public Storage was in the bathroom with door lock for 45mins. When she came out she seem drunk or high. She barely could stand and stuttering over her words. I was shock that they would have someone in this condition running their business this is unacceptable and unsafe not only for the the business but for her. Somebody really could of taken advantage of her not a good look

Ma
Review №8

Rachel was amazing today. She was very professional and followed safety precautions. The property is spotless and I couldnt recommend her or this location more.

Jo
Review №9

Awesome service and very clean place

Ma
Review №10

Rachelwas a very big help. Sent me right through the process

Re
Review №11

Great presentation and effortless and commendable service from Rachel

Jo
Review №12

Alyssa was awesome! best customer service! i’ll definitely be coming back.

LE
Review №13

Very helpful people today! very clean unit.

Al
Review №14

Always good service

Ar
Review №15

Ms. Rachael was very helpful. She knows her stuff.

Ch
Review №16

Joy was amazing! So thorough and professional. She went above and beyond to make sure my first time experience with storage units was a breeze! Give her a raise!!!

As
Review №17

I had received excellent service from Joyce at the front desk. She was very helpful and also very polite I would highly recommend this location if anyone is looking for a very clean and well kept storage and awesome customer service. I was very pleased the prices are also feasible. And I never had a issue with my items being tampered with or damaged.

Of
Review №18

Alyssa was super helpful and professional; because of her, they definitely get my business again!

De
Review №19

Exceptional prices and amazing service!!!. From the beginning Ms. Joyce has shown that she is not only knowledgeable about her work; she’s a people person and displays amazing customer service! She made me and my family feel at ease with our transition. Thank you public storage on Largo (and Joyce). If I ever need to use a storage place it’ll always be here!

Vi
Review №20

I had to make a quick decision in moving and Joy was such a great person to help us move. Everything was simple and easy, she’s very knowledgeable and has a very bubbly personality that we needed to experience considering the day we had. Thanks for all your help, Joy!

Zo
Review №21

Joy was such a pleasure. Super helpful and went out of her way to answer our questions. Public storage is a great super safe storage unit. This will be my third summer storing my stuff with them and I can go home happy knowing all my stuff will be safe.

An
Review №22

Very convenient and the young lady was helpful and friendly.

Mi
Review №23

Very secure with a great and friendly staff. 9/10

Al
Review №24

Very good experience. The attendant Joy was an absolute pleasure to deal with. She was incredibly friendly and knowledgeable and genuinely made the whole experience first rate. Everything was clearly explained and she walked me through the entire contract. I left knowing everything I needed to know and was armed with multiple ways to contact not only the local office but corporate as well. The office and facility in general was clean and presented a well run, professional operation. I feel confident that my belongings are safe and in good hands. People make the company and Joy represents the company and its interests very well and is surely an incredible asset to have both now and in the future.

Ke
Review №25

Joy was dope as hell! Recommend. Great service and great explanations.

La
Review №26

They will not waive a late fee because of a hurricane. I was told to pay online or call, but it is a $10 service fee! Most all of us, lost a week of work due to the weather and public storage was closed! This is not fair, and they will raise your unit rent within 6 months, saying It is an up and coming area in high demand. No it is not!

Al
Review №27

Joy is amazing! She is very knowledgeable on the information you need to get your storage unit to include the pricing details. When you come or call, ask for her. Not to mention the location is good and the units are clean 🙌 Thanks Joy!! ☺

Mi
Review №28

Great price, especially for large climate-controlled unit. Liked the second month free promotion and lowered monthly fee for internet reserving. Melissa, the staff person in charge, was great! Very patient with us, since we didnt really know what we needed. She spent a good deal of time with us.The only thing that keeps this from a 5 star rating is that their finance person (contacted by phone) does not understand about signatories on checks. My mother is in an Alzheimers facility, and I am a signatory on her checks -- even though her name is the only one actually printed on the check. I have had absolutely no problems anywhere else, with people accepting the check with my signature. However, this finance person would not accept it and we had to make other arrangements for payment. She wasnt mean about it, or anything. Not a big deal, but she should understand about check signatories. Thank you again for your help, Melissa!

Eb
Review №29

Great service the lady there was very helpful and kind

OH
Review №30

She did a wonderful job, explained everything well and we had great conversation. She is a terrific worker and I have enjoyed the experience

Ma
Review №31

Joy is so wonderful, she has such a great personality. We are lucky to have her in the neighborhood to help with our storage needs. She has helped me rent 2 storage at a really great rate! Call Joy or come down because she is always outside taking care and managing the property! Thanks Joy for your help!

Ke
Review №32

I walked into Public Storage today unaware of what I actually needed. Melissa was a great help walked me through the entire procedure and gave me a great price and excellent customer service. I appreciate the friendly smile and great customer service and the property was well maintained.

Ni
Review №33

Joy was extremely helpful with the whole move in process and her attitude was amazing! Everything was clear. Great storage place! Highly recommend! Thank you Joy!

Ni
Review №34

The experience at this location was amazing! I was lost and wasn’t sure if I wanted to rent a space. The young lady Joy made me feel really comfortable! I don’t usually write reviews but this location deserves 5 stars! Will return if needed!!

Ni
Review №35

Went to pay rent for a friend and Joy was so polite and friendly. Greeted with a smile and even asked about my day. That always makes a difference. Customer service is definitely a 5 star!

Ro
Review №36

Just moved in to a unit this weekend. Joy is amazing! The move in process was simple and she is such a Joy to be around:) The area is secure, well lit, and camera coverage is amazing.

Da
Review №37

Mrs. Joy was good and helpful. Thank you very much. This place is an A+ thanks everyone loved it.

Ja
Review №38

Needed a storage unit in a hurry—luckily Joy was able to help us! Her service was fast and friendly!Also—awesome first month dealing rent!

Ni
Review №39

My husband and I came to look at a storage and even though we decided not to rent it again, I must say she was very knowledgeable & also recommended different solutions to help us, she was patient and very bubbly, she really help change my attitude about the pricing. She is definitely manager material.

Ha
Review №40

I had the best experience with Joy, she smiled the whole time and made sure I understood everything clearly! Would highly recommend this facility! 10/10!!!

Ch
Review №41

Best price online in the area. The site manager Melissa was very helpful and friendly and made the experience seamless. would recommend this facility

Th
Review №42

Joy customer service was great. She helped me choose the correct amount of space for all of the storage. Also the place had an amazing deal going on for the storage space I chose.

La
Review №43

We received great service at Public Storage Largo location. Latasha at Store #25903 was so friendly and helpful with assisting my mom with picking out the best fit Unit. Please ask for Ms. LaTasha with your storage needs.

Kr
Review №44

The staff had great customer service! This facility is neatly organized and clean. For the price, my valuables are in a safe environment with a great staff.

Au
Review №45

I went to Largo Drive and Joy helped me but I rented at Chatham. Joy and Britney was very helpful in my transition

De
Review №46

Friendly service. Clean units. Joy goes above and beyond to assist with all needs and concerns.

Ap
Review №47

The office here in Savannah was so nice and clean. The two workers in the office which was a handsome young man name Trey and a young lady by the name of Crystal were just great. I have used Public storage in the past while living in Atlanta area. But this one in Savannah was one of the best I seen so far.

sa
Review №48

Thaaaaaanks Joy you were great help! I would definitely refer your services to friends or family!

Ju
Review №49

Ms Joy was so pleasant on such a rainy day. It was nice to have such professionalism with southern charm! Thank you!

Cy
Review №50

Patrice has great customer service! I ask alot of questions because I am new to this. She was patient and answered all of my questions to where I understood exactly what was happening! Great place!

Am
Review №51

10/10 service, Joy made the move-in process a lot easier than I thought it would be. Super friendly and knowledgeable, thank you so much!!!

Ap
Review №52

They were very professional and setting up was thorough but quick. They have never had any casualties so I feel very safe about leaving my things here.

J
Review №53

When it comes to moving just the thought of the process from beginning to end can be truly stressful and overwhelming. My start to finish with Public Storage was a breath of fresh air. I reserved my unit online & the next day I received a call from an employee by the name of Joy, calling to introduce herself! She was very pleasant & I truly did not expect a phone call at all, I just figured I’d show up & provide the reservation number from the email. When I arrived to the location, the employee was just as pleasant as she was over the phone. I observed he being extremely helpful & patient with a male customer who was there with a ton of questions. She showed me my unit, explained the policies and procedures, offered additional products, & had me out all within 20 minutes. I must say I was thoroughly pleased with my experience, now hopefully the rest of my move can be just as pleasant!

Ch
Review №54

Joy is so sweet and the place is always kept up! Will always recommend to anyone needing storage

Ro
Review №55

Melissa was very very helpful. She made my purchasing experience easy and satisfying. Very nice and awesome customer service. Thank you Melissa for your help.

Be
Review №56

Thanks for the help

Ro
Review №57

The customer service is very unprofessional and I think they just adding prices. I was late my first month the following month u paid it off got another key and everything here it is the 1st of the month instead of paying for another month I wanted to move my things the lady said I cant I have to pay for a month that Im not going to have the storage. I think its a RIP off and it makes no sense at all. How can you not let somebody move out. I will never ever use this service again. O will let everybody I know that uses this storage that its not professional in no kind of way. They are a RIP off.

Pa
Review №58

Joy was very helpful and informative. Received a discount on a unit and all went well 👍

Je
Review №59

Joy was a great help with my move in process. She made is simple and sweet!

Ka
Review №60

Miss. Joy was VERY kind and helpful. She made me feel welcomed and genuinely seemed to care about the company and my experience. KEEP HER!!

Ca
Review №61

I came to get a storage and I was serviced by Joyce and she was very nice, professional, and knowledgeable about the space. I will definitely reccomend public storage to anyone and Joyce is always there greeting with a smile!

er
Review №62

Joy was at lunch and stopped what she was doing to assist me in moving! I appreciate her services!

Ti
Review №63

My first experience renting a storage unit went as smooth as possible, the facility is clean and secure and Joy was great!!! She explained everything in detail and made our transition easy and painless!!! Thanks!!! I will be referring Public Storage to friends and family!!

T
Review №64

I received excellent service. Joy took her time and helped me with all I needed.

Br
Review №65

Crystal and Trey did an outstanding job when I visited this office! I was able to get a tour of the property and also no question was left answered. Id recommend this property to anyone looking for a storage facility!

da
Review №66

I love this storage facility. The customer care is so warming and welcoming and keep you updated with everything. Thanks public storage

Jo
Review №67

Joy (Sunshine) was awesome, she helped me find the best unit for my belongings and was absolutely pleasant with a sense of humor, the place was clean and she greeted me with a smile. Definitely recommend this location.

Pu
Review №68

Joy was pleasant and made sure I got a unit even though the one I reserved was already taken. She was professional and showed me different ways of protecting my items, thanks Joy.

Mi
Review №69

Melissa provided great service for us. Tad high in price though. Needless to say, Melissa is fantastic. Clean, safe facility.

Ze
Review №70

Joy is very professional and very helpful. I would advise anyone who is needing storage to definitely come to the one on Largo Drive.

Tr
Review №71

Great Customer Service from Joy! She got me in and out with no problem.

Sh
Review №72

My experience here was wonderful. The lady who help me name was Crystal she took here time and sure everything was right and answer ever question that I needed here to. I would recommended this place to anybody who needs a storage

Na
Review №73

Im telling you all Joy is awesome a great asset to this company she took her time to assist my mother and I through our New Journey. She has been a blessing thanks joy much love thanks public storage of savannah ga

Je
Review №74

Crystal and trey were awesome. They were very helpful and eager to answer any questions that I had. Would definitely recommend using them for storage.

Pa
Review №75

Joy was great and funny as hell and made my move in easy even though I came in at 5:55pm! Thanks joy.

Go
Review №76

The staff is very concerned with the safety and welfare of your belongings. I found the price very reasonable. I also thought the store rooms were kept at a nice temperature. My only knock against them was that they fo not swerp the storage areas that often. When I was initially getting my store room and my mother and were inspecting the unit. We noticed a large dead cockroach on the floor near one of units. We told that they spray and the rosches come out at night and they sweep them away in the morning. Well, I came back 2 weeks later, what do I see? The same dead cockroach in the same spot. After two weeks no one swept the building. That is pretty bad.

Ke
Review №77

Melissa is an awesome person she helped me and my girlfriend get the unit we needed without hesitation.She went above and beyond and explained all the policies of our rental agreement and answered all our questions thoroughly.A excellent place to store and clean property.Thank you Melissa for the great service.

We
Review №78

The manager was excellent very polite helpful and help the stress level go down from our moving shes very polite and welcoming shes a keeper

Du
Review №79

The employees at this location are both friendly and professional, as well as quick to answer any concerns.I would definitely recommend to rent from them and Im definitely their repeat customer. They have the best customer service in savannah for sure.

Mi
Review №80

Shirlena was extremely helpful and made it very easy to find what I needed!

La
Review №81

Melissa was very nice and helpful. I appreciated the recommendation she gave me for the storage space I need.

Ja
Review №82

I thoroughly enjoyed the customer service of the branch manager. Everything I needed was taken care of with the utmost professionalism and customer care. I will continuously recommend this storage facility.

Ch
Review №83

Joy was a pleasure to work with and very professional. Excellent service!

Je
Review №84

The Service I received during the phone call and in person was so professional! Missy did an outstanding job walking me through everything I needed to know about my unit and administrative procedures! I look forward to this relationship with Public Storage!!

Se
Review №85

Had a wonderful experience there great costumer service Joy was a wonderful help and it was a pleasure having her help me. The prices was reasonable the process was quick Thank you Joy!

Je
Review №86

Joy is very nice and the place is always very clean!

Cl
Review №87

Melissa was very helpful when i came to find a storage unit. I was unsure of what i needed and how the process worked. She helped me decide the size of the unit and what supplies would help my moving process.

Ro
Review №88

Crystal was so helpful. She was very kind and patient. She also took me step by step through the renting process and made me feel very comfortable.

T
Review №89

I went in looking for a unit really unfamiliar with how it works.Melissa was very helpful friendly and very patient with me.She showed me the unit explained the process.Then proceeded to explain to me the importance of protection for my items.I enjoyed the pleasant attitude and all the help.A perfect place for storage.Facility is well kept.

Me
Review №90

Joy was friendly and helpful! She helped me with getting the right size and for a great price!

Ad
Review №91

I had a wonderful experience with crystal on the phone and in the office. When trey walked in he was respectful and pleasant. Thank you

Ki
Review №92

Ms crystal and Mr trey were amazing and very helpful. They answered every single question without even a bother to them. Thank you guys so much! Yall were very kind!

Ke
Review №93

Joy was one of the most helpful, respectful, and kindness customer service representatives I’ve experienced in customer service.

Em
Review №94

The service was good. The people at the front desk were nice. I had no problems with public storage

Ma
Review №95

Great office staff. Facility always well maintained.

Ke
Review №96

It was a pleasure doing business with you and the place was clean and safe. Thanks for the the help and I will definitely recommend your place of business to everyone

Ry
Review №97

Crystal handled all of my paperwork professionally. She showed me the unit prior to letting me lease it, and made the purchasing of the unit simple and easy. Thank you

Vo
Review №98

The manager joy lies alot very poor customer service. The place is infested with spiders very poor lighting in the back area. Constantly going up on the price. The gate was broken for months. Once there was people living in one of the units. Not safe at all!

Mi
Review №99

Crystal and Trey are very friendly and polite. They always welcome you with a warm smile, I would recommend them if you ever need storage.

Az
Review №100

Crystal was extremely polite, patient, and informative. Everything net smoothly and her customer service was excellent. Highly recommended!

Information
12 Photos
100 Comments
4.8 Rating
  • Address:12315 Largo Dr, Savannah, GA 31419, United States
  • Site:https://publicstorage.com/self-storage-ga-savannah/2328?pid=pslocalsearch
  • Phone:+1 912-662-5258
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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