Came in to get oil changed and Darren (big bald dude) informed me that the noise I was hearing was one of my bearings going out. Also got 2 new tires. $846 and 5 hours later, Im back on the road. And the noise is gone. I appreciated Darrens straightforwardness and got the feeling from him that hes a good guy. Ill be back
Finally an HONEST mechanic. I had bought a Groupon to have my rear brakes replaced because Meineke said I needed new brake pads. When I dropped off my car at Car Tech they said they would check my brake pads and let me know if they needed replacement yet. They checked it out and said I didnt need new brake pads yet. I so appreciate the honesty and transparency!
We were in a bind and needed brakes ASAP. We could not find anyone willing to do the job so close to closing. The men at Car Tech said no problem. They were fast and efficient. They didnt overcharge either! I highly recommend.
I love Charlie! Hes professional, kind, and funny! I will only come here for my oil changes! Great service, with a smile.
Charlie and Darren are wonderful! Had to bring my hybrid in 4 hours early for my oil change due to a faulty battery, and they got a reasonably priced battery installed and my oil change done within 2 hours. I and my car felt safe there and they didnt try to push me into anything. I will be back and refer my friends! Thanks again, fellas! Guess you can call me family now, too! 😉
Highly recommend Car Tech for those looking for a good car shop! Charlie is honest and easygoing; he will tell you exactly what your car needs. Thanks to him I now have brand new, affordable tires on my car. They feel so good on the road! I was looking for a good, honest car guy for a while, and I will be taking all my cars to him from now on!Dr. Matt
DO NOT USE THE GROUPON (for front or rear brake replacement). You pay $60 to Groupon and then the shop gives you $30 off parts and another $30 off labor- you basically just split the payment between the shop and Groupon and don’t save anything. The Groupon states it’s a brake replacement service valued at $199 (you pay $60 to Groupon, redeem your coupon at the shop and get your stuff taken care of). The shop said the Groupon is worded improperly and that it’s really just a coupon for $60 off the service. We went back and forth explaining that we’re happy to pay for the additional work (rotor replacement, labor of such, and oil change) but that we shouldn’t be paying anything for the front brake replacement service. The shop just told us to talk to Groupon (who is taking a long time to respond and find a resolution). Can’t tell you about the quality of the work at this point, but based on this whole debacle we won’t be back.
Went for diagnosis of a small oil leak after smelling what I guessed was burning oil. After I had two completely different estimates from two other shops (both at about $2,800), Darren showed my from underneath that the leak was so minor its not worth the expensive repairs (given the age 11, and my avg miles driven 5K/yr). I felt like this was the first honest assessment; will be going back as a regular. Thanks.
Awesome place to take your car, very good customer service and fair
I feel my car is in good shape and ready for the summer heat!!
I had a Groupon for an oil change at Car Tech on a VW Jetta, but neglected to read the fine print which excluded European cars. However, I had called the day before and made an appointment and informed them that I had Groupon for a VW and they didnt mention any exclusions. So when I got there a big argument ensued, but they finally relented and honored the Groupon. However, upon leaving the manager told me that Jews should not buy German cars. I informed him that I was not Jewish and that his comment was probably not appropriate. I dont think the guy was bigoted, just insensitive.
These guys are down-to-earth, honest and get the job.Go to these professionals and get the job done RIGHT!
If you are looking for a trustworthy mechanic this is the place youll find one. Never over sold and always taken care of honestly. Can not recommend enough.
Car tech is a shop I found using Groupon I was told by Charlie efficiency withen and fair value for the assistance will be given and to cancel the Groupon and he would charge the same, Did not honor and in conversation I really got the feeling of disdaine towards, no comment, Nuf said... Thank You Gentlemen...Good day. Cheering Oral. 🤮Now for the review of expenses using Groupon vs not! Keep your lies canceling my Groupon repurchase of Car tech services for sure...Information to follow, not. Im walking away, brew. No🚫👌Thank You, Thank You 5 4 U🤚Mother Nature...
Came in to get an oil change that i bought on Groupon. There wasn’t a single car there being worked in the guy told me they were fully booked. This was the most depressed looking man with the worst attitude and horrible customer service. Getting refunded on Groupon and will never be returning. Would avoid
Waited an hour for the full synthetic oil change. Positive, courtesy, and had a good conversation. Thank you
Great work, in and out fast. Very responsive and professional.
Charlie and his staff are honest, exceptional mechanics and are incredible people. Not only do they take care of our vehicles with fair prices and excellent work, they are compassionate, concerned and invested in our lives and consistently treat us with respect and loving kindness! Thanks Charlie and staff!
A place you feel comfortable taking your car to.
Good hospitality and mechanics.
Found out about this place through groupon but they won me over with there awesome service. They schedule their appointments well. I drove from flagstaff to get my tires changed here. Way better deal than discount tire and I was in and out. Highly reccomend.
Had groupon for oil change and tire rotation...Was told that they would not do the rotation because i did not actually pay for it Dont know what that means because i paid for a Groupon that includes it....anyway i marked a tire with a pen and it was never done.....so beware...will not be going back here..cant be trusted
Fantastic shop. The owner, Charlie really knows his stuff. Honest reasonably priced mechanic. While I waited for my car I watched him carefully explain to several customers what was wrong with those vehicles, the cost Be the time frame before those problems became serious. Highly recommend taking your vehicle here for oil changes, diagnostic or serious repairs.
Horrible customer service. Front desk guy Treated me like i was in the wrong place. They then Tried to charge me double than what was quoted to me over the phone. I will never suggest this place to anyone!
Best place ever! Nice, nice employees!
Charlie and his crew at Car Tech are amazing!! He took great care of me and my car!! I took my Honda Civic in to get an engine mount replaced, and was in and out in one day!! Highly recommend them!!
Charlie is the man! Ive been so stressed out getting ready for a wedding and then my brakes stopped working to add even more stress to my week.So many other shops were quoting me with high prices but Charlie was able to get the repair done at a fair price and did it for me quickly. I would highly recommend checking this place out if youre worried about a repair shop overcharging you or not doing a quality job. Ill definitely go back to Car Tech for my next repair.
Called the guy for a break job on the front of my Toyota he said it just includes the pads what kind of brake job is that Groupon set of is $199 value its a gimmick
The entire way this business is ran is top notch! I was treated like family, with excellent, bend over backward service, (notably due to my work schedule and the accommodations Charlie provided me). He gave me honest prices and estimates, great conversation, and the utmost respect!I cannot compliment enough how great this small business is, and I highly recommend anyone trust their vehicle with family, like Charlie, over any other chain garage.They were quick, efficient, and thourgough with my oil change... It was such a great experience I asked him to do my shocks/struts as well.I cannot recommend Charlie and his group enough!Also, if you see him on Groupon, just call him, mention the deal, and save this local business owner $!! He will make it up to you in service and care!
Great customer service. Made an appointment and was in and out, in about 30 minutes
Expensive labor but top notch. Great customer service.
Been here twice for oil changes. Every time they are speedy quick and offer very good prices. Will definitely be coming back they are very honest.
Owner of the shop try to upsell me $850 and told me I couldn’t leave the shop unless I got the job done. Absolutely terrible service and also was very inconvenient and also was trying to start doing the job without my approval
I was in a bind when my car died and heard about Car Tech from another shop I had brought my car to for body work. I got my car directly towed to Car Tech and Charlie immediate started to help me figure out what was going on. Long story short Charlie took care of me, treated me like family, and didn’t gauge or take advantage of me with prices and doing stuff the car didn’t need. I highly recommend car tech as they are the first car place I can say I actually trust.
Charlie is a lifesaver. I walked in without an appointment urgently needing a new coolant reservoir and he immediately pulled my car into the shop.He was very helpful in explaining exactly what went wrong and what needed to be done. He even offered to replace a bulb that was out in my headlight, and a belt that was damaged.He ordered all the parts that day and within hours it was fixed. And most importantly, the price didn’t break the bank. Now I won’t go anywhere else to get my car worked on. Thank you Charlie!
Outstanding service by honest people. Friendly, reliable and honest. Outstanding service. Owner is a genuine caring man. Highly recommend this place for all your car needs.
This place is amazing! Charlie did a great job on my car for a great price. Will definitely be coming back. Treated like family!
Car Tech was recommended to me by a friend and she was absolutely correct when she described the great service, the immaculate service area, the generously fair pricing, and the honesty and forthrightness of Charlie the owner. My father was an auto mechanic with this same strong sense of great customer service and I wont be going anywhere else for my automotive needs.
At first I was pretty nervous, Charlie sounds a little intimidating over the phone for a 20 year old girl! Once I got there he was very genuine and wrote me a mini list of what needed to be fixed, even said I could have my dad call him in case he needed further explanation. Definitely made me feel like I was in great hands! I will definitely come back here. Thanks a bunch to Charlie and his crew.
I went to Car Tech as I was shopping around for the best price for replacing my front struts and strut mounts on my 2007 Mitsubishi Outlander. The price Charlie quoted me was so good, I was a little skeptical of how the price was so much cheaper than other local shops. This was mostly due to a previous bad experience with an unrelated small auto shop.However, Charlie quickly proved me wrong and went above and beyond my expectations. Charlie could tell I was worried about getting screwed over so, he took me back into his shop and showed me the brand name parts fresh out of the box and assured me that this was not that type of shop and at this shop I would be treated like family. Charlie and his team even finished the job sooner than expected.
Fantastic service!!! Reliable and always trustworthy. Been coming here for almost 6 years and I will never go anywhere else.
Wow---what a find in Scottsdale for any kind of car repair! If you are looking for the best in customer service, experience, integrity and most importantly honesty---you have to go meet Charlie, the owner of Car Tech in Scottsdale! A first class guy, who knows his cars!
I drive up and met Charlie for the first time and I knew this was the right place. Great job on my daughters car and even better customer service! Thanks Charlie we will be back. John and Isabella
Very competitive pricing, very professional. I am very happy I found this place, and I them recommend them for your needs
I love going here. The personal attention, professionalism, ability to get an appointment quickly, quality of work and the prices, all GREAT!!! Highly recommend CAR TECH!!!!
I was greeted right away by Charlie the minute I walked in. Friendly customer service and speedy work! I went in with a Groupon to get my oil changed and tires rotated and it took less than 30 minutes! I will definitely be back!
I had been here twice with my Honda. The first time was with a Groupon but then he told me to cancel the Groupon and he would give it to me for the same price but then he wouldnt have to pay Groupon. It seemed a little shady to stiff the company that brought me there but he was adamant about it so I went along. That visit was 3 stars because I thought he lacked integrity but I came back because of the mechanic who worked on the car. He was great, very personable and got me in and out of their quickly so I went again.The next visit was 5 stars because the same mechanic was there and he got me in and out quickly and only charged the Groupon rate without a Groupon. The place is clean and it seemed like a place I would like to recommend.I sent my GFs son there with his Jetta for an oil change. VW oil changes cost more so there was no discount and then he mentioned that there was some work to be done the lower control arm and axles. I will give stars for this visit because I wasnt there and the son said everything was good and he felt he was treated well.This leads me to this review and we are sitting at a little above 4 for the rating.My gf wanted to take the car in and get those repairs done so we proceeded to do so and they were able to take us in quickly.When we were ready to pick up the car, the owner called me on our way to say he was waiting for us although it wasnt even his closing time yet but he wanted to go home. We were a mile away and I didnt like the idea of being rushed but oh well.When we arrived, he had his car outside waiting to go and this is where the 1 star review starts.At first, he gave us someone elses bill, on purpose, to shock us. It was $2800 and my gfs mouth dropped. He then said, I bet you will like this one better and handed her a $1900 bill. Nobody appreciates that sort of manipulation. He was trying to make the $1900 bill look not so bad when it was well above what we expected. Neither one of us appreciated him doing that. He tried to make it seem better by saying he didnt charge tax on the parts which we already know are not wholesale prices anyway so thanks?Second, when she handed him her AMEX he said, American Express? like he didnt accept them. She looked in her wallet but didnt want to use a different card. She asked if he accepted AMEX and he said that he did but that he wouldnt get paid for three weeks so if she could pay with something else he would prefer that. She said no and he reluctantly took the card.So, now that we have paid for it, I go to drive the Jetta home for her and notice that there is an empty box of business cards on the passenger side and that inside the glove box were all the business cards scattered around. I guess they dont care if they leave the car in worse condition that when they found it, not to mention the passenger sun visor was on the backseat. So now the sun visor is broke, theres a mess to clean but oh well, we wont come back.Then I start to drive the car. The service light comes on (something they should reset after an oilchange/tuneup) and the brake light comes on as well.Turns out the brake fluid was just below the minimum line. He charged us $1900 and then didnt reset the service nor check the fluids. We paid for a tuneup along with the other big ticket items and we expected the car to come back to us without brake light on.The manipulation with the billThe dumped box of business cards that they should have cleaned upThe sun visorThe brake light due to dangerously low fluidThe lack of resetting the service lightThese are the reasons for the one star rating
Charlie is amazing!!!! Had my car into the dealership to fix some things and they did not even catch what Charlie did!!! Honest mechanic!!!!
Second time coming here and Charlie is so helpful! He saw I had young kids and got us in and out within 15-20 minutes! Even assisted getting us all to the car! Thank you! Will be returning :)
Great mechanics and theyre honest. Charlie was awesome to work with and my car was ready in no time. Will definitely be coming back for my mechanic needs.
Charlie is awesome. He has a sense of humor and he doesnt try to up sell you. Hes my cars true hero🤓
If every mechanic was like Charlie the world would be a better place! At first, he gave me a very reasonable quote on a substantial repair, but when he learned that the problem was not as bad as originally thought, he called me and told me that it would cost about half as much. Considering I was already going to pay the full amount and would have never known the difference, I was shocked. What a class act. There is no other place in Scottsdale I would recommend over Car Tech!
Oil change. groupon voucher fine print said syntgetic BLEND. I missed that. Paid extra for synthetic oil but got no credit for the included blend oil so I think I got screwed. would not go back.
I stopped by on my lunch break to have a 19 point inspection done. The guys were great! Got me right in since they knew I only had a few minutes. Could not have been a better group of guys in my opinion! Thanks Car Tech
5 Star Standup People! Had smoke under hood and whipped in to Car Tech on 90th St and San Victor. They found a rubber moulding that had fallen on the exhaust manifold - took it out and sent me on my way. No Charge! Granted it was only a 7 minute fix, but most wouldve charged me $20.00 at least Im sure. Thanks Again Guys.
Charlie is honest and a genuine good person
Honest, Friendly and quality work. All that matters to me. 5 stars.
Excellent service by excellent honest people.All my car needs will now be done here.Thanks
Great customer service and very clean environment and fast service...
Charlie and Car Tech was recommended to me and I only wish Id known about them sooner. I took my car here with an AC issue and within an hour I was told what was wrong and what it would cost to fix. The car was done that day and Charlie even took me and dropped me off at my office nearby. After collecting the car, I developed another problem which I assumed was the transmission that Id had rebuilt a year ago. Charlie told me to bring it back in. His guys looked at my car and had it fixed (the wiring harness) within a couple of hours, all at no charge. The person who recommended me said that Charlie loves what he does, he treats you like family and is honest with you about what you need or dont need. I could not be happier with the 2 services Ive had so far and I recommend Car Tech to everyone.
Just had an appointment with Car Tech this morning. Charlie is the coolest guy. Will come again!
Very good service, friendly atmosphere, and on top of that they do fast reliable service.
Booked an appt in advance so i got in and out quickly. Also got to control the TV which was nice.
Bought a groupon for an oil change and tire rotation, came in for an apt and was out in 35 mins. Quick and easy!!
The best you could possibly ask for.
Great service. Great prices.
Paid for a full service oil change. Didnt rotate the tires or even leave a reminder sticker on the windshield. Not coming back.
Great speedy service. Very friendly staff.
Anwser your phone! They never return voicemails.
Charlie did a very good job for me replacing my struts, oil housing unit, lower control arm and about $1,900 worth of work. I drive a BMW Z4 and I will certainly will be using Car Tech again.
Called to make an appointment & then called the day of the appointment to verify.When I got there - the owner? - a bald dude- CLAIMED he had no record of the appointment.He also lied about the cost for a tire rotation.BEWARE!!!
Friendly and faster and great service..
Great quick service
Awesome shop!