From the moment my daughter and I entered the Hyundai dealership we were greeted by Shawn Sicari .He was polite and informed us of our choices in leasing and buying Hyundai automobiles. He was not “ pushy” and rude.... as I experienced in another dealership. His suggestions were informative! When he introduced us to Andres... we were impressed by him. Dakota made the “end” sale and lease experience seamless with dignity. Both my daughter and I would absolutely recommend this team and dealership!Again, THANK YOU.Sandy and Dana Shafman

You will find every aspect of purchasing a new car at Chapman Genesis Scottsdale more pleasurable than probably any other experience you have had in the past! The whole Chapman Genesis Scottsdale Team clearly love what they do and they share that love with those in the hunt for the perfect car!

What was a pretty good experience buying the Genesis G90 and has turned into a very bad experience.I was told by Genesis Headquarters in California that I could get concierge service in the Tucson area. This was because there is no Genesis dealership here in Tucson.After six months, when I am due for service, I was expecting concierge pick-up for my service. Unfortunately, the policy has changed or I was given bad information, because I am now told that they will not offer concierge service to me, outside of 50 miles.Tia Battle at Genesis Headquarters in California has offered to provide me service, this via a letter, here in Tucson at any service provider and they will reimburse me. I called her this morning and have not received a return call. Great but my back-window defroster is not working and needs repair – so what should I do about that?I have called Chapman Genesis Dealership numerous times as best I can remember they have never received a return call. Once I was in sales and customer service and even if it is not what the customer does not wants to hear, you give the customer a return call.I now regret purchasing of this expensive car and will not recommend the car to anyone else. Additionally, I will not suggested Chapman Auto Sales to anyone.I would like to add, we were really interested in the new GV80 - but no longer.Final note at 73 years old, a diabetic, with excess weight, and high blood pressure travel during this Covid-19 period is not something I really do not want to do.I have offered numerous times to drop off my car at a Chapman Dealership in Tucson (Honda,Volkswagen, and Audi) and have them do the service, but have never receive either a yes or no.

I had an amazing experience at Chapman Genesis Scottsdale. Luis Torres is an excellent salesman. I cant recommend him enough.He kept in touch, but not too much. He allowed me to get into a great new car while helping to solve my other problem of a lease with mile average. These guys know how to solve problems without using pressure. Its a great dealership and I wouldnt hesitate to go again.

Very nice sales guy. If I buy I will go back

Fantastic service. Got me in and out.

Thanks you to the salesman Mac for taking the time to go over questions about our new car. We appreciate your patience. Larry and Dawn

Customer service was excellent and the atmosphere was peaceful

Great experience

Very nice people and cars.

They help out alot

Shaun M. Is super salesman, no pushing, super friendly!

There is no better place to buy or lease your next Genesis than Chapman in Scottsdale!!!

Not honest people.