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Earnhardt Genesis of North Scottsdale
8445 E Frank Lloyd Wright Blvd #2, Scottsdale, AZ 85260, United States
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Earnhardt Genesis of North Scottsdale
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Review №1

We had the best experience and service at this dealership. John was very accommodating and a pleasure to work with. Well definitely go back to this dealership when were ready to get out next Genesis!

Jo
Review №2

This was our first experience at EARNHARDT GENESIS and it was a fantastic experiance all the way around. Our Salesman Art was incredible. HIGHLY HIGHLY recommend him!!! Honest, dependable and a GREAT communicator.

Ge
Review №3

I absolutely LOVE MY GV80 and North Scottsdale Earnhardt made the experience incredible from start to finish. Eric and Jimmy were fantastic! Highly recommend visiting this dealer if you want to check out the Genesis brand and have a car buying experience that is transparent and not shady!

Pa
Review №4

I had an outstanding experience at Genesis North Scottsdale after visiting dealers in Gilbert and Peoria. Although I live in Chandler, it was worth the trip. The internet sales manager (Kyle Frame) was professional, responsive and no-nonsense. He knew the car inside and out and guided me efficiently through the process. Easiest car buying experience Ive ever had! Thank you guys ... I will see you for future service appointments.

Ro
Review №5

Working with the guys at Earnhardt of North Scottsdale has been great. Bought two vehicles (G70 on Genesis side) from them in past two months and both experiences were smooth. Julian Foldes and Tony Femiano came through again.

La
Review №6

Had an issue but it was quickly resolved. The general manager was very attentive and took care of the problem. Im very happy with their customer service! Thank you!!

st
Review №7

When we went to the dealership we only went to explore the probability of buying a new car. When we left the dealership we were the owners of a new car. This was in large part due to the quality and a value of our new SUV. But in equal measure, our sales person, Art Suliman, was a real pro. No high pressure, No making us wait around for decisions. He fully understood the car and wanted to make the deal work, He kept his word on everything he promised.It was a first rate buying experience.

Je
Review №8

Best car buying experience around. Felt valued and Jon was very honest and caring. No hard sell here, very relaxed environment. Got a great deal and walked away thrilled and feeling good.Best place to buy a hundai in AZ!

Do
Review №9

Utilized the Genesis Concierge services at North Scottsdale after a different Genesis dealership would not provide the level of service I was expecting by purchasing such vehicle. I was surprised how easy and convenient they were to take care of me, unlike the other dealership where I have friends at. I will not name them because I know its not their fault since they in sales but the service for Genesis customers really need to take a page from North Scottsdale. They really do seem to care. Will continue to use them for my services on my Genesis. Thank you Nazy and Jason.

Ch
Review №10

These guys kill it for servicing my G70. Chris Dixon as the valet and Ricardo as the scheduler are great and easy to work with. Im so glad that Earnhardt picked up the service when Chapman dropped Genesis.

Se
Review №11

I never even thought of owning a Genesis prior to a couple of weeks ago. I had just sold my MB E400, walked into Earnhardt Genesis North Scottsdale just to peruse and met Julian Foldes. He was amazing to talk to, very knowledgeable and not overbearing at all.We took a test drive in the G70t 3.3 and I was in love! The car had amazing power and almost every option I could ask for.The price was not where I wanted to be, so the deal was off. I walked into the dealership and met their GM, Tony Femiano. He was amazing to work with and was able to put me in this beautiful vehicle at a price I was very comfortable with.The paperwork was a breeze and Marcus Turiano was great to work with in the Finance Department. I also met Michael Smith, who will be my Genesis Concierge, which is an incredible part of owning my Genesis.Back out to the car; Julian went over everything with me, showing all of the cool gadgets this fast fury has (and it was his Birthday, but he still stayed after hours to see that I was informed and ready to take my baby home)! Apologies to Mrs. Foldes for keeping Julian after hours, but I have to say, I am very appreciative of the attention I received.I switch cars every 2-3 years and owned everything (BMW, Porsche, Mercedes, Chargers, Challenger, Rams, Mustangs, H2, Cooper, Saabs). This was a great experience and I love my new G70!!! Thank you!!

Mi
Review №12

What a terrific experience! Chris Climenson was knowledgeable, professional and dedicated to making sure the beautiful Genesis GV80 was the right vehicle for us. And it is! Never had a better car. Great agency! All of the staff were exceptional.

Ma
Review №13

8/21 Update. Continued 5 Star treatment from all Service and Parts personnel. True Tiffany experience.

Jo
Review №14

We recently visited Scottsdale on vacation and have been wanting to experience the GV70 for awhile now. We stopped by to pursue a test drive and Greco was the one we were fortunate enough to work with! He was kind, patient, and professional to showcase the amazing features of the GV70 and still took time to answer all of our questions even though we werent going to purchase right away. We both work in the car industry and know how important it is to make people feel welcomed and supported. We are incentivised to purchase from our own dealer group with employee discounts on vehicles but we are still considering purchasing from Earnhardt because of how awesome this experience was! Regardless of our personal direction, if you are in the market for a Hyundai or Genesis, you will have a remarkable experience here! Thank you!

Sh
Review №15

Excellent Service...the whole process of purchasing our new Genesis was easy and completed in a very timely manner... Tony Wahl was most helpful and has followed up with us after our purchase.

Ji
Review №16

The G80 is an excellent automobile. Our salesman, Jonathan Gorton was excellent in all matters relating to the car and final lease arrangement. I would recommend Jonathan to anyone interested in a Genesis automobile

La
Review №17

I highly recommend DJ and North Scottsdale Genesis. They were respectful of my time, worked with me on the price, and made the whole process effortless.I love the Genesis brand. This is my second G70, and I am already considering one of their SUVs.

Ka
Review №18

I had an awesome experience with Ricardo in the service department! Ill definitely make this my home base from now on.

Ro
Review №19

Excellent service every time. They have a lot of knowledge and wisdom about the vehicles they sell and service. They care about each customer and getting things right. I would highly recommend them!

Sh
Review №20

What a fantastic experience buying a car, which is never my favorite thing to do. Brad was an awesome guy to work with from the first phone call to now post-purchase - he listened, communicated frequently, answers questions and followed up to be sure Im happy with my new G90 (which Im thrilled with). I would absolutely highly recommend Brad and Earnhardt!

Da
Review №21

Great service and customer service so far.

De
Review №22

Norm helped me have a quick, convenient, and friendly experience. I’ll never use anyone or anywhere else!

Fa
Review №23

Responded to an add for a Hyundai Kona 2018 that was advertised by Coatco. John Blesse was the sales person. We wanted to use our Costco membership for a $850 minimum discount and trade in our 2012 Ford Focus. To make a long story short Earnhardt in our opinion did not give us a fair trade in, nor did they give us the Costco discount.There were times durning our discussion with John Blesse that We felt uncomfortable. Mr. Blesse would say things like I came in just for you guys on my day off. Mr.Blesse said I gave up my time with my family to sell you this car. Mr. Blesse also said look what price this car was when it was new 2 years ago!!We did buy the car, its has many safty features and is a quite smooth ride. Were happy with the car. Were uncomfortable with how the sale went.

Ta
Review №24

Salesman brushed us off, gave information and never heard back.

WR
Review №25

Great communicators but not from my hood by gawd. [As you can see from their response, these fellas mean bidness. ]

Al
Review №26

The entire experience from browsing the showroom to delivery to our home was pleasant and professional, with absolutely zero pressure. It would be easy to say the GV80 sold itself, but the reassurances of the level of service we - and our GV80 - would receive - certainly cemented our decision. We are GREATLY ENJOYING our GV80! I highly recommend Earnhardt Genesis of North Scottsdale to anyone who has even the slightest interest in the Genesis automobiles. And the GV80 - WOW!

Ma
Review №27

That Professional Service with the Genesis. 3 year/36,000 service included, But nothing or very little breaks. Very friendly staff.

Ja
Review №28

Great experience! Thanks to Earnhardt Genesis, I am now cruising in my 2021 Genesis GV80 Prestige!

Jo
Review №29

As always Ben to the rescue! Being only the second time my car has had an issue I was not sure how things would be handled, but to my surprise everything was completely under warranty including the rental car! Everything was repaired within two days good as new. After 45+ years of driving I have finally found a dealership I can trust and be happy to visit!

Cr
Review №30

Jonathan was helpful, not pushy like the typical salesperson.

Er
Review №31

Working with Earnhardt Genesis was great. The process was easy and they worked around my scheduling. I purchased my perfect car.

Le
Review №32

I had a flat tire (really big nail) and went into the Genesis dealer where we bought the vehicle. I was told that it would take about an hour to fix. It turned out to take 2.5 hours. Not very happy with the timeframe, but it was finally repaired without cost. That was the good part.

Co
Review №33

Great dealership. Great selection, pricing, and transparency. I highly recommend. Sean and Jon in the internet dept.

To
Review №34

Norm and Mike in the service department are top notch. My G90 had a dead battery and Genesis road service had someone here in an hour (out in the country) and towed my car to them. I rode with the tow truck and in a short time had my car running and all checked out with a new battery. All under warranty. They treat me like family and I always look forward to going there. Thanks Norm and Mike!

Mi
Review №35

We were treated very well, and the only problem we had was they had not done a good job of flushing coolant from the motor and it was left to burn off.Which required us to do a 70 additional round trip, to get the car flushed off again. The smell was alarming. You don’t want to smell that knowing it generally means something is leaking. After they did the second flush we are still smelling coolant and I’m writing this to document that fact. Getting to take a 1500 mile trip and I’m not looking forward to breaking down because of problem. June 23, 2020.

Ph
Review №36

Many phone and email questions were answered promptly by salesman Don Piombo. After purchase and before delivery, he even arranged to have the car delivered and picked up at a local chip protection film installer - twice - when the installer found a slight paint blemish that Earnhardt quickly fixed.Price negotiation was quick, easy, and to my satisfaction. Will have to see how their service is down the road.

wa
Review №37

My wife and I visited here twice in the last 30 days to test drive the scintillating new G70. Not wanting to enter the showroom cold, we called ahead and asked the very kind receptionist who there would be a talented and not pushy salesperson.After a minute, she told us Bobby was such a great guy. He picked up the phone and we shared our concerns and how picky we are in engaging.Long story shortened, he was waiting out front when we showed and had the G70 we specified. Had a great connection with Bobby (last name is Gentile) as he was wonderful, bright and genuine.We were not ready to buy and ended up returning this week.Same connect and Bobby continued to be genuine & respectful. In the end, the G70 did not suit my wife.So all the time he spent with us yielded him a no sale, yet we will return to test the new Santa Fe with him. A truly stand up guy and consummate professional.Earnhardt is fortunate to have Bobby representing their Brand.

Ky
Review №38

Love the valet service for my 2019 Genesis G70 - what a wonderful convenience! The gentleman who picked up and returned my vehicle was friendly and personable. Great dealership and the Genesis is the best value for the money of any luxury car on the market.

Ma
Review №39

Great Service always no matter what you bring the car in for, although the Genesis is such a great car, it does not need much except for standard maintenance.

jo
Review №40

I bought my Genesis G-80 almost eight months ago and over that period I have left a least four messages with the individual (will leave his name out) who is responsible for answering questions on the technology of the car, and not once did he call me back. There seems to be a lack of attention to detail at this dealer. Very disappointed with my experience with the dealership. I have previously owned a Lexus, Cadillac, Mercedes and Infinity and never have I had an issue with those dealerships and service. Love my car, but, not the service. I will not be coming back for another purchase.

Di
Review №41

This is one of the best Service Shops I have ever worked with in any dealership. Mike Southern is a prince of a service provider and manager. Thank you again, Joe and Kim

Mi
Review №42

Great delivery shop with good people

jo
Review №43

Our sales manager Kyle Frame was very helpful throughout the entire process. finance manager was very helpful also

Cr
Review №44

Excellent service! Norm Rosen has consistently provided excellent service for my Genesis vehicles since 2010.

Ai
Review №45

As always, very professional dealership. Service has always been right on .I have never had a problem with any person working there

Al
Review №46

Excellent experience. No issues at all.

Ma
Review №47

I recently used valet service for the first time and was given another Genesis to use while my car was being serviced. Funny side story: I was so accustomed to having a 360-camera that I felt “blind” while parking although I did okay.In any event, I was very happy and have recommended Earnhardt to a friend who asked me about Earnhardt’s service. 😊

Da
Review №48

I had routine maintenance performed on my 2017 G80. Everyone, the technician and Mike Smith, the concierge, were very professional.Im very pleased with Earnhardt Genesis.

Bo
Review №49

Norm always takes care of everything for us. Very cordial. Very efficient an nice folks to deal with. Honest and fair as well as highly skilled. Most appreciated.

Sc
Review №50

I purchased a Genesis at another dealership last weekend. I noticed an issue with the alignment, but Earnhardt is closer to where I live, so I went there. I thought they might try to charge me to do the re-alignment. Despite the fact that the alignment was still within the appropriate specs, they further fine tuned it and did not charge me. Paul, Adam, and Nasi were all very kind and helpful. Ill surely continue to take my car there for service in the future.

Al
Review №51

We found Earnhardt Genesis to be a delightful dealership to visit. Our contact, Jeff Z., was knowledgeable about the vehicles, heard and answered our questions and provided us with our new Havana Red Genesis G80. Truly an enjoyable, professional experience.

Bo
Review №52

30,000 service and 4 new tires...fast and efficient service....great service team keeps me as a repeat buyer!

Th
Review №53

Modern, spacious with easy access. Friendly sales and service people. Very impressive vehicles, great value

Mi
Review №54

My entire experience was excellent.

Cr
Review №55

Knowledgeable and personable staff.

Tr
Review №56

Stereotyped us from the gate persuaded us not to buy

Ch
Review №57

Did a great job washing my car after service. Highly recommend!

Lu
Review №58

Excellent customer service, very friendly

Em
Review №59

Norm in Service does a great job. I strongly recommend him.

tr
Review №60

Art was very helpful and accommodating to our schedule. He and Mike in Finance took time to answer all our questions and was not pressuring us at all. I highly recommend Art and Earnhardt Genesis of Scottsdale.

Ci
Review №61

They listened and reviewed my problem. Helped with next steps. Ill take it back here for the work, even though I live in Tucson.

Ci
Review №62

Very responsive. Very personal sales people without being pushy. Dedicated to YOU & your needs & wants. People-people.

We
Review №63

Working with Jonathan was a pleasure it was easy to buy My new Genesis there

Ca
Review №64

Everyone has been so helpful and nice. Excellent customer service.

Al
Review №65

Always great service! Unplanned visit, took care of me on the spot.

Ma
Review №66

Love the valet pickup for routine service. Excellent and effortless.

Br
Review №67

As always, professional, courteous, knowledgeable service !!! The dealership knows how to treat a customer.

Ro
Review №68

As always, the service and Norm were both superb!

RH
Review №69

Ricardo Garcia, Service Advisor, is always pleasant and helpful.

St
Review №70

Used the valet service for the cars 1st service. Worked great, driver was very professional and nice.

Cl
Review №71

As always a great experience In and out with ease

Mi
Review №72

Great job and very fast

De
Review №73

Excellent service by Mike!

Ri
Review №74

Incredible Service Manager.

Bu
Review №75

Great group of professionals!

Me
Review №76

Fast and easy service!!

Information
16 Photos
76 Comments
4.9 Rating
  • Address:8445 E Frank Lloyd Wright Blvd #2, Scottsdale, AZ 85260, United States
  • Site:https://earnhardtgenesisofnorthscottsdale.com/?utm_source=GMB_Profile&utm_medium=organic
  • Phone:+1 480-368-6789
Categories
  • Auto repair shop
  • Genesis dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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