Noel is very nice, but I hate that every time I go they want to make unnecessary repairs that cost an exhorbant amount.

Understanding, patient man who took the time to carefully listen and then explain why/what needed to be done and how to do it myself in the future. Never tried to be superior . A gem ! Also explained why, with covid19It was important to ignore milage and revert to time between services:🎯 Alphonse

Ive been dealing with Pinnacle Nissan for quite awhile now and never did I once have an issue with them. Theyre staff are friendly and will almost go the extra mile for their customers. I say almost because we cant expect them to do everything we want for nothing. I highly recommend their sales and service department.

Anthony provided great personal service. When I picked up my truck it was washed, swept out and wiped down. I will definitely keep going there for service on my truck.

I had a wonderful experience with my first 5,000 mile service. I called in ahead of time and set up an appointment with Noel the service manager. I had an 8:00 am appointment and was on a tight time crunch. I asked Noel if I should come back when it was less crowded so I could make my business meeting. He promised he would have my car ready and out the door by 9:00am.To my surprise Noel informed me my car was ready at 8:30am! Needles to say I did make it to my meeting on time!! Thank you for your professionalism! I will definitely be back for my next 10,000 mile service. The waiting area was very clean and plenty of place to sit plus Wi/Fi!

Tim was my service advisor. Thank you.

If youre doing anything service or repair related Noel Estrada is the man you want to see!! Out of all Arizona locations this is by far the best!! He leads his team with an honest, professional approach. He earned my business and my recommendationThank you!!

Frederick at service is awesome. He helped me figure out the price of my premium wheels on my 370z. Which was kind of tricky. Thanks bud 👍

Always excellent with service, Noel is very customer service oriented!

Noel took great care of me. Replaced dead battery while I waited. Got done quickly! Great job!!

Cameron was awesome and I highly recommend him.

So Im now on car #4. With the exception of my first car, each purchase afterwards all had little misunderstandings usually at my expense that I would just chalk up too the new kid I worked with.Thats just it. Its always new kids, rather than address or correct a problem, lets just get a new crew. Than they buy your 5star rating with a tank of gas and a detail on a NEW car 😂👍. If you play GTA, Im now thinking of Simeons. Because thats their new Misunderstanding. From the words of Robert De NiroGO GET YOURSELF A HONDA. Or still get a Nissan, they are great automobiles, just go somewhere more professional.

Cody was very professional customer service advisor. He took care of my car until it was fixed on the second try. Thanks.

This place ripped me and my wife off bot a car and signed all the paper work 402 payments and 0 down 2 weeks later they called me and told me my payments where going to be 542 I had to take my old car back that they told me they paid off so now Im 2 car payments behind and have to come up with 260 dollars to pay they told me to take care of it they are not onest at all rip off big time

Jimmi is service did all he could to help me in a really bad situation with a nissan I bought from a different dealer only 4 months ago. He ran all tests and kept the car 3 weeks while allowing me to drive a rental because the code for my problem wouldnt pop up. Kept my books open incase the issue arises in the future.

Took four trips to fix my car radio. And, I was told that I couldnt get the original settings back. Sounds worse after the update!

👍👍👍👍👍 OUTSTANDING