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Scoop and Joy Lounge
9397 E Shea Blvd #110, Scottsdale, AZ 85260, United States
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Scoop and Joy Lounge
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Na
Review №1

First time here and really chose this place as a good half way point between New River and Gilbert. What we found was a great place with hard working, friendly and helpful staff, lots of great flavors for ice cream and snacks and good options for seating, including outside tables which was our preference.That would have all been enough but we got a surprise on each of our cones!! When asked if we wanted these, I didnt have a reference and wondered about an extra charge. But, for no additional charge, they put The cutest little faces on the cones. Huge bonus!!Im sure well be meeting up here again as this was quite the treat!! :-)

Ji
Review №2

My husband and I went by scoop and joy after finding out some heartbreaking news about my father in law. We saw the ice cream shop on the way home from the hospital and decided to pop in. The staff was amazing and friendly. The ice cream was tasty and the “surprise” was just what we needed to add a small smile to our faces. Thank you for your wonderful and fun place ❤️

Ni
Review №3

Pleasantly surprised to come across Scoop & Joy! Yummy ice cream, unique as well as traditional flavors that include a tasty and cute surprise - never too old! Roomy indoor space to sit and enjoy as well. The service was warm and appreciated our visit, will definitely be back - hoping to try Kona chip!

Ta
Review №4

Great ice cream. Great service. Such a wonderful small business we love to support.

M.
Review №5

Best espresso, and organic to boot! My favorite place to get coffee, and the sweets are awesome too. They’re also open later than most coffee shops, and the prices are excellent!Highly recommend!!!

R
Review №6

Service was slow and she as rude. Some of the flavors just tasted like plain vanilla.

Si
Review №7

We went here to celebrate something for our teen. It was so fun to receive the “surprise” with our ice cream. Friendly staff. It was a Wednesday night so it wasn’t busy. Clean. I like the Instagrammable wall.

Ba
Review №8

I had the rum and coconut scoop of ice cream with special treat! Served with a smile!

Jo
Review №9

Stopped in recently on a very hot day for a scoop of Jamaican rum raisin and wasnt disappointed. The young lady working there was very helpful and pleasant. She adorned my cup in a cute way.

Ru
Review №10

Finally a selection of uncommon flavors, variety of flavored boba drinks, fresh pies and cakes, variety of icecream with different kinds of cones. They even have a neat game corner to play with as you enjoy your ice cream!

Ty
Review №11

Sooo good! Ice cream is super cute and super yummy. Great service and awesome little place to hang out.

Hy
Review №12

Nice little place thought I give it a try.... Well if you want milk in a cup for $5 this your spot, disappointed in the boba. Wanted to try the ice cream but they dont sample so not sure what to get and was not encouraged to get it either..... Sweet republic across the street much better.

An
Review №13

Must try. The guy was so patient to allow my friend to try as much samples as she did with a smile on his face. He was very accommodating. Don’t let the name Riccata Cake turn you off, it’s a must try, slice was bigger than I thought it would be and it was moist and not to sweet. Will go back again and try the Lemon flavor and I tried the Amazon tea without the boba and it was surprisingly a great mix. Looking forward to trying many more flavors. 😋

Je
Review №14

So so good! And of course we wanted a surprise! Definitely must try!

An
Review №15

Ramsey was great. Very friendly and ice cream was great. Didnt try the teas and coffees, but would assume same quality.

Am
Review №16

Delicious, great prices, unique flavors and very kind employees. Ask for a “surprise”!

Na
Review №17

Cute little ice cream parlor! Christine, the owner, was super friendly. Great variety of menu items. Our shake was delicious. I would definitely return. Ill try a Boba drink next time!

Am
Review №18

This place is amazing! The service is great and its very clean. The selection is amazing with both classic and different flavors. Check them out if your in the area!

Gl
Review №19

Good flavors options from an ice cream standpoint. Some very different and good options.Upside and downside: They advertise having gluten free cookies for ice cream sandwiches but were all out when I arrived. For gluten free folks, I would recommend calling ahead to check since thats a real bummer if thats the reason you were going there.My husband had a regular ice cream cookie sandwich but didnt think it was that impressive overall. Customer service was pretty good, but could be improved upon.

Te
Review №20

We got the scoop. Its cute but...

Se
Review №21

My family loves this place. Awesome Laaperts ice cream, get yours with a surprise! Desserts are amazing too.

Je
Review №22

This was my first time here and the guys behind the counter were super nice and let me try a couple if different flavors. I went for the toasted coconut and rum and the banana caramel chocolate chip. Since it was my first time here, the guy turned my ice cream into a surprise pig! Tasty treats and friendly staff means I will be back again!

Je
Review №23

This place is wonderful! My kids loving coming here. Make sure to ask for the surprise when ordering ice cream. Great customer service. Best place in town!

Je
Review №24

Fun mix of unique and traditional ice cream flavors (lychee, kahlua truffle, cookies & cream, praline pecan).Also organic coffee & organic loose-leaf tea. And boba tea. :)Friendly helpful staff can help make your day a little brighter.Ricotta cake is amazing! Hubby and I always stop here when we are in town.

Re
Review №25

My family and I came here for the first time today. Staff was friendly, the store was very clean and the ice cream was delicious. My kids really enjoyed their cookie monster and dog ice cream cones. We will definitely be returning.

So
Review №26

Wonderful handmade ice cream and some baked goods, too. Fun and friendly staff.Try the Cookie Monster ice cream, then get a ricotta cake to go.

Da
Review №27

Never knew this place was there until saw it in an online article. Went today. Staff very friendly though service was a little slow because we happened to go in at the same time as two other groups. Different flavors than typical ice cream. We had a cookie ice cream sandwich which was very good (cookies and the ice cream). And a waffle cone with one scoop. Also very good. Not cheap, but about the same as any decent place.

Zo
Review №28

Thanks for the surprise! Great ice cream, coffee, cool ac, and good service!

La
Review №29

My children love this ice cream shop! When they ask if you would like the surprise, say yes! The Dole Whip is my personal favorite.

Ca
Review №30

I work right around the corner from here and it is my absolute favorite place to hang out during my break! The owner and his employees and out of this world awesome and friendly. You always get a smile and everything there is top notch! Highly recommended.

Ry
Review №31

Ive been here twice in as many days. Without a doubt the best ice cream I have EVER had in my life - and I eat a lot of ice cream. The surprise was fantastic so absolutely say yes to the surprise. The owner is super nice and her cheerful attitude made my day.

Mu
Review №32

They have the best tasting ice cream, hands down! The person at the counter was busy attending to other people but we were greeted warmly when we entered. We sampled a couple of flavors before decoding on our order. The place was crowded with kids and their parents. They also bake cake but most of it had got sold by the time we got there.

Sa
Review №33

Came to the strip mall looking for dinner, and my husband and I were pleasantly surprised!! Great desserts, AMAZING bubble tea (I had Maui, it has become my all time favorite bubble tea drink- a must try, along with their cones), and above all, great staff! The owner is kind and helpful. Great way to beat the heat. Looking forward to coming back here!

Ar
Review №34

We love love love this place... exceptional flavors, super friendly staff and great price too....

Mi
Review №35

Very rude and unwelcoming staff. We used to love this place but there was a new guy working who was so rude we will never go back. So sad.

Ma
Review №36

Good ice cream flavors and good service. Ice cream cone was not that great though. Tried the cholocate flavor one but it was too much of sweet for our taste.

Br
Review №37

The service was amazing and very accommodating. However some of the claims they made about the ice cream seemed dubious at best. One comment was that no artificial flavors or dyes were used... But they have neon-colored flavors. He also said it was low calorie like gelato. Im pretty sure neither of those claims are true. And we werent asking either.

Li
Review №38

We happened to be in Scottsdale on our sons 6th birthday. After a long day of traveling, we decided we needed to take him out for a special bday treat. We couldnt have picked a better place. The owners here are awesome! So incredibly kind. Everything was delicious. They even made a cute animal out of our sons ice cream. He thought that was pretty cool. We will definitely visit again next time were in the area.

St
Review №39

Love this place! Super friendly and yummy treats (ice cream, smoothies, boba teas, coffee, etc)! I got the fruity sorbet (dairy free! ❤️) - be sure and say yes to the surprise! We will definitely be going back!

Sa
Review №40

I thought the pineapple whip we got was very tasty but the salted caramel shake had too much pretzel giving it a mushy texture like over saturated cereal.

Jo
Review №41

Fun, tasty treat. Staff was super friendly. Be sure to take them up on their surprise when they offer it!

Er
Review №42

Super sweet and definitely fantastic customer service. Pulled up 5 after 11 and they were just starting to close and said to come in anyway and take our time. I also got the cutest Sunday!!

sd
Review №43

The ice cream has a real ice cream taste. Must try one. Udderly pure is awesome simple and tasty.

Re
Review №44

Great ice cream and they are so nice! Love the cute little surprise

Ow
Review №45

I loved the “surprise” smiley face on the ice cream and the ice cream was delightful.

Tr
Review №46

I loved this place! They have really good ice cream choices, board games, and the owner was really nice. Ill definitely be coming back to try the other flavors.

Je
Review №47

The staff was super awesome and the ice cream matched. So glad we made the long journey just for this ice cream.

Si
Review №48

Ice cream was really good and the service was awesome.

Vl
Review №49

Amazing ice cream, amazing service, and amazing owner. Would recommend to anyone who wants a unique ice cream experience.

Da
Review №50

EXCEPTIONAL ice cream, huge variety of unique flavors. Service was top notch. The store was very busy and all the staff was cheerful and very helpful.Fresh homemade bakery items, the Ricotta cake is a must have, they said it was their best seller and I see why, it was fantastic!Love this place. Say YES to the surprise when they ask you after you order your ice cream.

Ro
Review №51

My family and I frequent this place often as we live close to the establishment, usually ordering their Thai boba Tea and Coconut Boba Tea. We always get very nice service however amidst the COVID-19 pandemic, I would have hoped to see the employees enforce their mandatory mask rule to a group that was in right before us. I had assumed that the employees were just teenage girls working, which I would have chalked up to their fear of confrontation regarding not enforcing the rules. However I believe the owner was the one working today, and that made me more upset because there are so many businesses just writing their approach to tackling the virus but actually not following through via actions. I have a girl who is extremely fearful of germs and this experience was a huge letdown, to say the the least.

Om
Review №52

Great ice cream and soft serve. Other goodies. A must stop and enjoy when in the area. First class establishment. Friendly and courteous staff.

Na
Review №53

Best ice cream in Scottsdale. Must try the Caramel Coconut Macadamia Nut. Friendliest customer service, very clean, modern store. Theres ample parking and many restaurants for dinner. Great place and say yes to the surprise when they ask you.

Ca
Review №54

The owners are the most friendly people! If you have a sweet tooth the ice cream is delicious! Try Hana Road, coconut pineapple and or pistachio. You wont be disappointed, I promise. For breakfast Im a big fan of the Homemade croissants and European style cappuccino. The establishment is very clean and kid friendly. My favorite spot by far! You cant go wrong at Scoop and Joy!

Da
Review №55

Nice & cute little spot to get tasty scoop of ice cream.The flavors were wonderfully yummy and the place is very clean. The tables are heavy, solid and stable. Comfortable leather seats.The staff are very friendly and helpful.Highly recommend!I forget to mention coffee drinks and pastries!

Ki
Review №56

I asked for a taro boba tea, tastes like watered down almond milk with the slightest hint of taro plus the boba gels are either old or made incorrectly, much too hard a texture and no chew to them... Im not upset, Im disappointed. Waste of money, I would be shocked if the owner had ever been to a real boba place before opening this mess.

re
Review №57

The owner is a sweet lady. Always super friendly and helpful. The ricotta cake is delicious. You must try it! They also have fantastic coffee. The best youll find in the area. I also enjoy their selections of boba tea and ice cream!

C
Review №58

Delicious and fun shop! We came with our four year old daughter who loved getting the surprise. The ice cream was great and there were tons of flavors to choose from. Our server was terrific and they were more than happy to let us get tasters before selecting. Highly recommend for a sweet and personable experience!

Sa
Review №59

Got macaroons here. Very very expensive and they were not super tasty as well.

Ma
Review №60

The staff is always nice and they make your dessert experience a happy one. Great place for a quick date night smile.

br
Review №61

Extremely nice staff. A lot of fun and different ice cream flavours. We had the Kona coffee, pistachio, and strawberry. The surprise was a nice touch. Wasnt completely sold on the taste of the ice cream, though. It was just something I couldnt put my finger on. Almost tasted like it may have been sweetened with something other than sugar, but not too sure. I would go back, though, to try it again. Maybe my taste buds we off. I would give this place the benefit of the doubt, just because they were so pleasant and it seemed like a nice place.

Br
Review №62

Amazing service!

Vi
Review №63

Wonderful fresh ice cream, delicious flavors. Friendly staff, very clean inside. Love it!

Ka
Review №64

Great customer service. Dole Whip was amazing and dairy free!

Lu
Review №65

Good ice cream and gelato and fantastic service!

Ke
Review №66

Delicious ice cream, including Dole Whip! Almost tastes as good as the real thing. Good coffee and cakes too, especially their ricotta cake. They also do Boba and milk tea which is solid. Make sure to say yes if they ask if you want a Surprise. Dog friendly patio too.

E
Review №67

Amazing!!! Highly recommend for all my ice cream lovers out there. Home made baked goods, my favorite is the Ricotta Cake

Ci
Review №68

Best choices of flavors, so tummy. Nicest people behind the counter! Some gluten free too.

Je
Review №69

The owner here is awesome she is friendly and has some really innovative ideas. The boba here is good and the Hawaiian ice cream is even better.. the cheese cake is great too.

Su
Review №70

Truly an ice cream dream! The owners and staff are delightful and the ice cream and freshly made in-house cookies are out of this world! Worth the trip for sure!

A
Review №71

Great little ice cream paradise. All ice cream is organic and preservative free which is amazing. We were served by the owner and was such a joy to be around. Plus he makes cute little creations as a bonus kids and adults will love. Highly recommended!

Il
Review №72

Hands down best ice cream shop in town. The owner and his staff go over the top to make your ice cream and experience extra special. Staff is always helpful, attentive and having a great time. Havent had a housemade treat yet that I didnt love. So so good!!

Ta
Review №73

So incredible! The ice cream was delicious. The service was unbeatable and super friendly. Its a must!

Br
Review №74

I was so excited to stumble across this spot. The have Lapperts Ice Cream with a great variety of flavors. The owner is incredibly friendly. He even made our ice cream into cute characters like a snow man. Their flavors do get rotated out, but they are all delicious and it is hard to decide what to get.

Be
Review №75

You know those places that you fall in love with, and call them your new home?.I found out about this place by mistake 4 weeks ago. I already visited 9 times, and brought over 20 people with me altogether...they all loved it!the service is great. the ice cream and boba tea is wonderful. coffee is great, and three are games for the kids and adults...check it out...

Ap
Review №76

This place is great! Delicious ice cream and optional surprises on top. Very friendly service.

Br
Review №77

What a wonderful experience! The owner was fun & super nice. We were looking for a healthy smoothie place & were beyond happy when we received such great service, healthy smoothies & delicious cakes!

Jo
Review №78

Ice cream here was great and loved the surprise they give with each order. Highly recommend this place if youre in the area. By far the best ice cream around that area.

Ch
Review №79

Insane thick, creamy, and delicious ice cream flavors inspired by and made in Hawaii. Flavors meld mango, coconut, Ube Root, dates, Kahlua coffee, pineapple, lemon, and other exotics plus more predictable combinations. This small, one location ice cream shop must be on your Phoenix Dessert Rotation. Also have coffee, milkshakes, Boba Tea and Dole Whip! Service is ridiculously friendly and patient (gotta sample every flavor!) Go right now, what are you waiting for?

Ri
Review №80

Great locally roasted espresso and ice cream. Great little shop with indoor/outdoor seating. Very helpful staff...Ill be back thanks.

Me
Review №81

Enjoyed our visit. The ice cream was delish, such a good variety of classics and original flavors. The manager was so sweet to the kids and made cute little ice cream monsters out of their scoops. The Ricotta cake was superb! We will come back often!

Mi
Review №82

Natural wholesome flavors, unique. Ask for the surprise

Cr
Review №83

Wonderful & excellent customer service and the best ice cream selection you can imagine ! Its a stop you definitely need to go !

De
Review №84

Awesome spot for a sweet tooth. If you get ice cream, be sure to add the surprise!

Ma
Review №85

Excellent ice cream and shakes.

Sr
Review №86

Icecream is good, need more toppings would like to have yellow cake as topping

fa
Review №87

Amazzzzzzzzing Ice Cream, made with love and joy! Great Staff!!Thank you, by far the best place to get ICE CREAM. ❤️❤️❤️❤️❤️

Te
Review №88

Good ice cream - excellent customer experience. Attention to details like not only having self serve water available, but a double dispenser with choice of ice/no ice! Friendly, kind, and thoughtful customer service.

Hi
Review №89

Employees were the best ice cream shop employees ever, but the ice cream wasnt anything to go crazy over. Loved the cute characters!

ne
Review №90

Literally the best ice cream Ive ever had! The location is great for me and the owner goes out of the way to make your ice cream experience perfect. They have really good coffee too. I love going here!

As
Review №91

This was most definitely the greatest ice cream place i have ever been too. Every time I come I am greeted with giant smiles and joy. The ice cream and coffee always brings me joy! Matthew always does a great job with his service and does an incredible job scooping the ice cream. Visit Scoop and Joy for the ice cream experience of your life.

Ma
Review №92

Was excited to go, but when my boyfriend and I walked in, the whole place smelled like raw sewage. I instantly did not want ice cream. Ew.

Ju
Review №93

Cheesecake was great. The staff was the absolute best!

Bi
Review №94

This is really good ice cream served by people with a really great attitude.

Ma
Review №95

The workers make cute little animals in the ice cream. A fun, friendly hang-out place with games and lots of ice cream to enjoy!

sy
Review №96

Best ice cream shop ever! Tons of flavors and the owner Ramsey makes the whole experience so fun! He surprised us by decorating our ice creams into animals. So cute. Definitely recommend!

As
Review №97

Great ice cream!!

Fr
Review №98

This place has the atmosphere of the old fashioned Ice Cream Parlors that were around years ago. The staff is friendly, and they will even turn youre talking into something cute!

Ta
Review №99

Amazing Ice cream so different and original and dont forget to get the Surprise staff was amazing!!!!

Jo
Review №100

This place was Awesome!! We were traveling through and stopped by this place . Read the reviews first and it didn’t disappoint!! Best part was they make cute animal faces with the iceam .. kids loved it and the ice cream was yummy too🍦🍦🍦🍦

Information
100 Photos
100 Comments
4.8 Rating
  • Address:9397 E Shea Blvd #110, Scottsdale, AZ 85260, United States
  • Site:http://scoopandjoy.com/
  • Phone:+1 480-889-4901
Categories
  • Cookie shop
  • Bakery
  • Coffee shop
  • Ice cream shop
  • Dessert restaurant
  • Dessert shop
  • Espresso bar
Working hours
  • Monday:12–11PM
  • Tuesday:12–11PM
  • Wednesday:12–10PM
  • Thursday:12–10PM
  • Friday:12–10PM
  • Saturday:12–10PM
  • Sunday:12–10PM
Service options
  • In-store shopping:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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