I have had a great experience purchasing from this seller through the Mercari platform. I have always received the semiprecious gemstone beads that I purchased in a timely manner. The seller has worked on pricing with me when I have needed to bundle several items and usually included the shipling for free. I am a haply customer and have no complaints.
Poor Customer servic . Phone number never work . They never check emails and they take payment but send good in over a month. Awful business. I have given the more than one opportunity to redeem themselves. They still make no effort.