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Selma Chrysler Dodge Jeep Ram
2725 Auto Mall Dr, Selma, CA 93662, United States
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Selma Chrysler Dodge Jeep Ram
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Ya
Review №1

I Went in to get my ac fixed. I was told a diagnostic would be done. After i was told what was wrong with the car and after fixing it should be fixed. They fix that issue and still my ac didn’t work. They wanted an additional $2,000 and stated it was my compressor and some other things but I SAID IT WAS THE COMPRESSOR WHEN I WENT IN.. my husband calls to complain and asked for a corporate number. JESUS VAJAR then gives us a roadside number and advises us it’s the dodge corporate number. Will be filing a complaint with the better business bureau.. i have never been more disappointed with Dodge.

Jo
Review №2

Parts department was very helpful in finding me the parts I needed.

Gi
Review №3

Was able to do all pre-approval ahead of time. Customer service very friendly and worked with us. Explained everything clearly and set up the truck features with us before we left.Update: as we left halfway home I noticed they didnt fill my diesel and I called back right away. They were very hesitant to fill it for me even though that was the deal. I bought brand new truck after all. I had to go back the next day just to get it filled since it was so late and they had me wait three hours just for a fill up.....ridiculous. Definitely change my rating and not sure I recommend them or want to come back!

Di
Review №4

Just bought a car on the 4th and now another today 9/17. The employees are all professional and they really help you in every way and explain everything to you. I highly recommend Thomas & Erick!!

Va
Review №5

Víctor delgado exceeded our expectations, it was a pleasure working him and his team they were patient and answered all our questions he was professional and very helpful. I would highly recommend their service to anyone who is looking to purchase a vehicle. You won’t be disappointed ! Thank you for your service! We will definitely return in the future !

Na
Review №6

JJ Aguilar was very helpful and so friendly. The entire experience was great and fast. I definitely would recommend buying a car at Selma Auto Mall!!!

Ka
Review №7

I recently purchased a new jeep grand cherokee and the auto start stop has not been working. I called the service department and attempted to make an appointment. The employee on the line tried to convince me to just replace my own battery as he thought that was the resolution to my problem. I insisted that it was a brand new vehicle and this should be covered under my warranty and I wanted to make an appointment. The soonest was 3 weeks out but I made the appointment anyway. Day of appointment, my name is nowhere on the appointment list and they tell me they might get to my car today if I leave my car. No apologies for the mix up and no coven for customer service. Im extremely disappointed because Ive heard nothing but good things about this dealership.

El
Review №8

Victor is a great guy. He helped us out and gave an awesome deal! Talk to Victor he’s awesome and funny 😄Tomas was also very helpful they both are extremely friendly!

An
Review №9

Jeff was patient, understanding and he listened to me in what I was looking for in my car deal. Thank you Jeff and Selma CDJR you did a great job again for us!!

Ta
Review №10

Great customer service, our salesperson Antonio in Dodge was really Great, very helpful went above and beyond. Would highly recommend to ask for him next time around.

Ro
Review №11

Amazing first experience here our salesman Jairo was kind and patient, enthusiastic and helped me find the perfect car. I would definitely come back when it’s time for another vehicle upgrade.

Ga
Review №12

The salesman was great. The problem came when we got to finance guy to sign paperwork. It was rushed because we had been there for almost 4 hours so I didn’t pay the attention that I should have to what I was signing. I accept responsibility for that mistake. I found out when I got home and was reviewing documents that what was represented as the dealerships 200k warranty was in fact an additional $4k warranty. Also the rebates that I was offered totaling almost $4k were not applied to the price of the vehicle. I was not told so but I assume this is because they got financing through a credit Union rather than Chrysler but this wasn’t stated either. Long story short my vehicle got about $8k more expensive than agreed upon. I’ll state again the salesman was absolutely fantastic and the floor manager really seemed to be a decent guy but the finance guy really got me good. My fault but still dishonest.

Jo
Review №13

Talk to Eric Loera, great customer service he answered every question I had and made sure I left with satisfied.

Ju
Review №14

Before anything the person helping was Mathew Mejorado i was very clear about how many inquiries he could run on my credit report which was 3. He went ahead and ran 5 so i told him and he just said oh i didnt know after he gave me his word. I had let him know before anything that i was already pre-qualified with capital one they approved me for $31,500. My credit score is above 700 and i have a car paid off.This Dealership will not work with you and is very shady. They lowered the price of a vehicle that was $26,617 to $24,995. They gave me a hard time trying to get the out the door price. They said they couldnt give that to me. When they finally did they had added a $2,790 warranty and a $700 dollar gap insurance which i asked to be removed and they said i had to purchase it with the car if i wanted to buy at that price. So after no deals they still keep running inquiries on my report.Please Stay Away from this Dealer!! Very Shady

Sa
Review №15

They are a month behind for Warranty Service...BUT if I want to just leave it for a week or so, they MIGHT get to it.....So how do I go to work??? Sorry, that is for you to take care of........So am going to a regular Car Repair place....just as good, I just have to pay for it...again....First and LAST time we buy a Dodge....

L
Review №16

Matthew (and other staff we worked with) made the process easy! Thanks guys and gals!

Ar
Review №17

Great customer service !!! Jairo the sales man was very polite, and ethusiastic, he went step by step on the process, explained everything well ! Felt very comfortable and satisfied with his service, definitely recommend anyone who wants to get a car from here !!!

Bl
Review №18

I brought my car in for service for a recall on my airbag and they really didn’t take so long good help god job Service they were helpful and safety

Di
Review №19

Jose helped me and was the most honest and polite salesman I have ever worked with. And just 15 minutes earlier, at another dealership, I was saying how I hate salesmen because they lie to you constantly. I highly recommend seeing Jose when you visit.

Mi
Review №20

I was with my niece when she bought her her first car with Ms. Lupe B. at Selma Mazda. Lupe is extremely knowledgeable and friendly, it made the car buying experience a breeze. The experience was so nice, that I decided to buy a new vehicle with Lupe two months later. If you are shopping for new wheels, I recommend Selma Auto Mall.

Ma
Review №21

Great service. They worked out a good deal that I was happy with, answered all of my questions along the way, and were very friendly.

Sa
Review №22

So far it has been a good experience with J J hopefully i will drive off in a new car!

Qu
Review №23

Lupe was very helpful and informative! I appreciated the service she provided from the texts back and forth to providing me the information/reports I needed to make me feel as if my purchase was safe. Will be coming back later this year for another vehicle and I’ll definitely being requesting her.

da
Review №24

Great service! Josiah was super helpful and wonderful and walked out with a new car!

De
Review №25

Came for an oil change and it couldn’t have gone smoother. Service was great and very friendly

Sa
Review №26

Happy with my purchase! Jose and Matt were excellent. I recommend coming to Selma dodge

No
Review №27

100% satisfied with Lupes service, she was able to answer all the questions that we had something that they could not do in another car diler. We are very happy to have chosen this place I recommend it..

er
Review №28

Excellent customer service good prices

Ma
Review №29

They are really friendly and work hard for you. They never give up. Definitely will come back again! Plus they have so many options to choose from

He
Review №30

Good experience! Joe at Selma Ram was great to work with and completely transparent. He took a chance to get to know us. We will certainly be back when we need another car.!

Vi
Review №31

Great customer service. Will work with you to get you the best price so you can leave with the car you want! Look for Isaiah at the CDJR dealer for the car you want. He helped me get the car I was interested in, a 2020 Challenger SXT Coupe, 0 Miles!!

Da
Review №32

Always a great experience visiting Selma Dodge. I appreciate the good, fast, and easy service provided to me during my service. Thank you to all the staff!

Re
Review №33

We could not be anymore satisfied! Carlos & Walker went above and beyond to get us into a brand new 2020 Dodge Charger! Excellent service! Great and professional service. Would recommend to everyone looking to be taken care of.

Da
Review №34

Horrible communication with dodge service department, couldn’t get my Durango running, told me it was ready, when I went to pick up battery light came on smh. Sat there for almost 3 weeks with no rental, was promised full tank of gas, oil change, detailed, and nothing was done either!

Jo
Review №35

Daniel Aranzazu is a good salesman. We purchased our 2021 Dodge Ram 1500, because of his professionalism and his good nature.Thank you daniel

Bi
Review №36

Great help, very helpful.

Ca
Review №37

Jose Torres was very friendly and helpful really helped us get our dream car thank u!

Ez
Review №38

Great service, has a lot of great car’s selection, and has great deals.By Blanca Gutierrez

Of
Review №39

I bought my car at Selma Dodge!They have a huge selection of cars ! The staff is super nice and the maintenance department is awesome always very helpful .. check them out

An
Review №40

I came to have an oil service. awesome service

su
Review №41

Lupe was great answered all the questions we had

An
Review №42

The gentleman who was supposed to help us was with someone else still but another gentleman stepped (Fred) in right away and started to help us out. He knew his stuff and what to look for and what car we were looking for. Thank you for a wonderful service.

To
Review №43

Customer service as far as sales men, they are garbage.

Ro
Review №44

Timothy in the parts department was soooo patient with me as I was trying to describe to him what car part I needed, he looked up several parts for me and even emailed it to me...Tim, thank you! :)

li
Review №45

Jose and Matt were great at Selma Dodge happy with my Dodge Durango Gt

Jo
Review №46

Very helpful. Sales and finance were great to work with

Do
Review №47

Jeff did a wonderful job of showing us the car we bought. He took a lot of time answering our questions and working with us. Great person!

Ga
Review №48

Come see Daniel Aranzazu if you’re looking for a Dodge or Ram. Great service got us exactly what we wanted!!

Pa
Review №49

Very knowledgeable, helpful friendly highly recommend. Super excited with my new vehicle!

Ci
Review №50

We came in to purchase a Dodge Challenger. AJ, Carlos, and Lupe worked with us and got us the car we wanted. I highly recommend this dealership.

Cy
Review №51

Great experience! Nice people & really nice cars

Al
Review №52

Hi my name is Alex! The service was great, although it was really hot outside Jeff was really helpful and helped me pick out the family car. The service really was fantastic. Came in to buy vehicle and bought one! Great shopping experience!

Jo
Review №53

Was 100% satisfied with my experience here. Came in and needed my 4WD fixed, ordered me a rental, fixed the problem within a timely manner and was patient and kind when I called asking about the vehicle. Kept me up to date with the process and was more than helpful. Will definitely be coming here instead of the one in Clovis.

Da
Review №54

Great customer service. Would definitely recommend.

Je
Review №55

I had a great experience at Selma Mazda. It was quick and easy!

Ig
Review №56

The part department guy never come back from his lunch break. He suppose to be back at 2:30. Wait till 3pm and he didnt appear.Thank you to a guy was there and helped me.

Ul
Review №57

We were on our way to Los Angeles to buy a Durango and decided to stop in to Selma Chrysler Dodge Jeep Ram and was help by Arjun Rai. He did his best to make us feel comfortable and we felt so comfortable that we never made it to Los Angeles and ended up buying a Durango from Selma Chrysler Dodge Ram great job keep up the great work.

Al
Review №58

Bought my truck at selma Dodge Ram Chrysler Daniel aranzazu was very help full ask for him if you ever come in and buy a car 😊

Ky
Review №59

Great staff and unbeatable deals. Bought my first dream truck at Selma Dodge and couldnt be happier with the truck I chose. The team at Chrysler Dodge waited hours past closing to get me my new 1500 ECODIESEL! Thank you Selma Dodge.

Ve
Review №60

Daniel Aránzazu is really helpful ready to answer all your questions the best salesman, I really recommend him to everyone who is ready to buy a car.

Ma
Review №61

Just took my car for its first service and the staff was very welcoming and friendly.

Mi
Review №62

ISIAH A.was very polite and so was everyone else.No pushy sales people.They made my dream car happen.thanks

Ro
Review №63

Daniel Aranzazu is number 1 salesman, i really recommend him to everyone, he will answer all your questions

Si
Review №64

Very well the guy who helped me was very nice and tried his best to help me in any way needed for my car

Je
Review №65

Great people, super friendly and very friendly

Su
Review №66

Terrible service...over an hour for smog...needed to bring vehicle back for a smog after being sold to us a month ago??? Different explanation from each person for why it needed a smog after the fact.

Ru
Review №67

Great deals

Ju
Review №68

Great service, amazing cars

Er
Review №69

Enjoying our time at our local Selma Auto Mall. Fred has been amazing helping us at the Jeep center.

De
Review №70

Jose & Matt were great here at Selma Dodge!

Ja
Review №71

Nice friendly staff, great selection of vehicles I was interested in.

Al
Review №72

Let me start off by saying best dealership Ive ever been to and delt with from the start frankie was great non pushy not wanting to just make a sale super friendly super talkactive never felt like i was forced to make a deal Carlos was super friendly to gave me a great deal on the car I was looking at. Then was the deal was done I noticed a few things wrong with the car and I they had 0 issue with getting them fixed they passed me to Alex in service and man there service department is great as well had great communication and was will to work with me got everything fixed and they even filled my gas tank once again before I picked it up from there service department I will definitely be a selma customer even tho its 2 hours away for me thank you guys!!

Da
Review №73

The service dept was awesome and very friendly.The New guy that took my service papers is a one👍👍

Ca
Review №74

Arthur Moreno was awesome. I came for a specific used car, but got a great deal on a better car and the service was great.

Du
Review №75

Victor Loera helped us out tremendously. He was friendly and answered all of our questions. Him and his team helped make sure my fiancé and I got the best possible deal as first time buyers. A big thank you to him and his team. We love our Dodge Charger.

Mo
Review №76

Great people will help you get your vehicle in mind.

Ch
Review №77

Great and quick sales service

Je
Review №78

Before I get started, this was the most disturbing car dealership experience EVER.I came into the dealership and wanted to look at Dodge Chargers. I intended to trade my Honda Civic in and had some negative equity. Upon speaking with one of the sales managers, he told me he would go and get one of the other managers named Al. Al came over to the desk where I was sitting, he sat down, and immediately denied budging from the price for the negative equity that the dealership would cover; I had a female with me. We both got up, took the review paper with us but Al immediately got mad. He told us, thats my paper. You cant have it. We challenged him on this due to the paper having my information on it. Again, Al was apparently mad and got up and approached both of us; Al got under an arms length from me. He demanded on multiple occasions for the paper.Based on Als proximity to me, I folded the paper and placed it on the right side of his chest. I then left the building and got in my car. Al then ran through the doors and demanded where I work and who my supervisor is. He had to be restrained by 6-8 employees but I remained in my car. I was fearful of this individual due to his enormous size and the damage he posed to my personal safety. I am HIGHLY discouraged by the Dodge/Chrysler brand by employing such an individual who could not keep his emotions in check, especially over such a petty incident. Do not go to this dealership.The Selma Police Department was also contacted by me due to this incident. I was fearful for the ladies safety who was with me as well. A police report was taken too.

su
Review №79

Jose Torres sold us our Ram and we loved the experience. will definitely buy here again.

SH
Review №80

Art was a great saleman got my son the truck he wanted

Lu
Review №81

Living over two hours away from the dealership, I did not want to make the drive just to walk away disappointed. Art Moreno contacted me about the vehicle and made the experience of purchasing the vehicle easy. I was up front with him as he was with me and he was able to provide me the information I needed prior to making the long drive.Once I arrived, Art greeted me and held true to his word on what was discussed over the phone. Thank you Art and Fernando in the Finance department for helping me with the purchase and gaining a future customer.

Sc
Review №82

Great experience buying my new Gladiator with Isaiah at Selma. Highly recommended!

No
Review №83

Great experience. We were just looking for now but will definitely be back for my truck.

Jo
Review №84

The employees here at Dodge are very nice and helpful

Ir
Review №85

Great staff, manager honored online deal. Happy with our purchase!

Ro
Review №86

Their customer service is excellent and their service department is timely and efficient.

Ma
Review №87

Once my husband and I arrived, we were greeted with smiles and great customer service. The car we wanted to test drive had no gas but this hiccup did not deter our car salesman good customer service and kept apologizing for the delay. After our test drives, there was no rush or pushing to buy a new car but instead asked if we would just like to see the numbers before purchasing. Answering our questions with smiles.

Ro
Review №88

My fiancé and I came in here in need of a new car. We were interested in a Dodge Charger. Arjun was extremely professional and courteous to our needs and financial outlooks. Arjun found us a beautiful 2020 Dodge Charger Blacktop Edition. We just drove it and instantly my fiancé fell in love with it. Arjun and Carlos worked with us and made the entire process as easy as we have ever experienced.We sat down with the the Finance Manager, Fernando, and we are proud to say we are the new owners of a 2020 Dodge Charger Blacktop Edition. We highly recommend Arjun and his team to assist you guys in your car needs here at Selma Chrysler, Dodge, Jeep, Ram.

ma
Review №89

Daniel Aranzazu good salesman really recommend him

Je
Review №90

Great service, very helpful! Highly recommended for both quality and services!

Me
Review №91

Rene was a great sales representative. Got us a car in our price range. Very upfront and helpful.

ma
Review №92

Jose Torres helped me and my husband to get his dream car. We love our new Hellcat and We love the service. highly recommend this dealership for your next purchase, ask for Jose Torres.

Je
Review №93

I visited the dodge service department to get a recall done. They were very friendly and understanding when I was running late for an appointment. They gave me a rough estimate time on how long it was going to take and even offered a shuttle to take me somewhere if I needed it. The waiting lobby was small, but it had free coffee and free wifi to hell pass the time.

Da
Review №94

Once we arrived Arjun greeted and introduced himself to my husband and I. My husband told him what he was interested in and thats what he showed us, he wasnt showing us cars that were irrelevant to our search and wasnt pushing us to settle for a car we didnt want. Arjun worked with my husband for 3 days to get the most exceptional deal that we would have not been able to get from anywhere or anyone else around. It was the best experience we had in purchasing a car ever. He was able to bring our business back to dodge and no one else could.

Sa
Review №95

I cant say anything bad about this place. I went in just to get an idea of what I could afford and I ended up leaving the following day with a truck. Dude helping me was Oscar, hes a dope, no pressure kind of guy. He showed me the numbers, and since I was willing to see what they could find for me within my price range, he found a nice 2014 Ram 1500 limited at another dealership. Unfortunately, it was already after closing so they couldnt bring the truck the same day for me to check it out but I got to see and test drive the truck the following day and I liked it! We worked on the numbers again to get me close to a comfortable spot, they did their best, and ultimately the deal was made. I didnt feel any pressure AT ALL during the entire process like you normally would with car salesmen, thats why I recommend asking for Oscar Mendoza, I really liked his style and I hope he treats you the same way he treated me.

Er
Review №96

I came in for a Used Acura MDX and got exactly what I wanted! Arthur Moreno helped us and it was a great overall experience!

Te
Review №97

Selma auto mall 🍇 good service 👍💯

Sa
Review №98

Worked with Sammy to get our Honda Pilot! Great experience, great people!

Mi
Review №99

Great service! Brought my car in and Chris and Jesse were very helpful as usual! They even set me up with a rental!

Th
Review №100

We made an appointment and came in to test drive a Jeep Cherokee. AJ worked with us on the purchase and he was great.

Information
38 Photos
100 Comments
4.3 Rating
  • Address:2725 Auto Mall Dr, Selma, CA 93662, United States
  • Site:https://selmacdjr.com/?utm_medium=organic&utm_source=google+my+business&utm_campaign=gmb+website+button
  • Phone:+1 844-746-7229
Categories
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–7PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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