Brandon Dunn was my salesman at Holmes Honda in Shreveport. He was exceptional in every area. I couldn’t have asked for any better service than I received! If you are thinking of getting a new or preowned vehicle, I highly recommend you to request Brandon Dunn to fulfill your vehicle needs! I definitely will in the future!
After a long day of searching for a new vehicle that fit my family and I perfectly. I was feeling discouraged, but Holmes Honda was definitely the light at the end of the tunnel. Out of every other place I went, Holmes Honda’s prices were the only ones that were reasonable, and not thousands of dollars over fair market value. Brandon Dunn our salesman did a phenomenal job showing us all the awesome details about our 2022 Honda Pilot. He went above and beyond. He made purchasing a vehicle so easy, and stress free. I already came pre-approved with a great interest rate, but with the help of Seth in finance department he was able to get me an even lower one. Thank you so much Holmes Honda! I love my new car!
This is my second vehicle purchase from Holmes Honda. I always have a great experience when working with Kevin O’Bannon. I’m in love with my new Honda Civic. Thank you. 😊
I have purchased three vehicles from the Holmes family. I have visited many different dealerships over the years looking for the right deal and always come back to Holmes when possible. The staff is always professional and helpful without the typical “car salesman pressure”. I find it interesting how the Holmes car buying experience is so much different but is exceptionally better than their competitors. I purchased a Lexus for my wife recently and walked out of the dealership like I had gone a few rounds and put in a full days work. I have always walked out of a Holmes dealership feeling great and like I have met a new friend. Buying a vehicle can be stressful experience but the staff at every Holmes dealership that I have visited understand this and go out of their way to make it pleasant.Just purchased another vehicle today and feeling satisfied that I received a fair and honest deal, thank you to the Holmes team.
Visit Holmes Honda for the best service and a great car buying experience. Ask for Sterling Ware and Jason Norman, both highly professional and extremely knowledgeable of all their products. Holmes even has their own in house Allstate representatives ready to give you a great quote on insurance for your new sled and hopefully save you some money.My wife loves her new CR-V and we cant wait to take it on the road. Simply put, when you are here you get treated like a king by a team of caring for their customers, and finding the right solutions to all their needs. With no hidden fees or taxes, Sterling and Jason were forward and honest about the turn key price and even willing to make an aggressive offer to gain our business.If you live in the tristate area I cannot recommend Holmes enough.
I arrived here to look for a Honda CR-V Tuesday May 18, 2021. Time I got out the car & started walking around to look for a vehicle Robert Reed zoned in on me so quickly to offer his help in my selection, I was so impressed, cause some salesman dont even acknowledge your presence, but not Robert Reed. He showed me the Attention I deserved. I will be recommending my Friends & Family to this salesman for sure. I walked off the lot with a 2016 Honda CR-V EX & I love it. So go see Robert Reed at Holmes HONDA on East Bert Kouns, hell show u the Quality Customer Service that everyone deserves.
I went and got my car yesterday and John Simon made it happen. I am very pleased with my new car and very thankful to have a decent salesman. ⭐️⭐️⭐️⭐️⭐️
We purchased a 2019 Q5 Platinum Plus from Max at the used car department of Holmes Honda. Let me start by saying that Max was the best salesperson I have ever had the privilege of doing business with.We were able to get all of the business details handled ahead of our drive from Baton Rouge. When we arrived, Max greeted us and brought us to see the vehicle we came to purchase. He had it all detailed and parked in a garage. He took us on a test drive and although he typically sold Honda’s he shared what he could about the functions of the car. BTW we LOVE our car!! Max then surprised me with a Birthday Cupcake ! He definitely went above and beyond to make our buying experience pleasurable. Our Credit Union also commended him on how he handled the business side of things. So, thank you Max for being our best salesman yet!
Very easy to work with. Got a great new ride and a good deal.
We had such an amazing experience at this dealership! I will be recommending this place and the sales rep we had the pleasure of dealing with (Brandon Dunn) to absolutely everyone I know. We felt so welcome there as the entire staff was so kind & attentive throughout the entire process. I loved how everyone was so friendly with one another; it was a professional yet relaxed environment.Brandon was such a pleasure to deal with. He was very informative, patient, helpful & made the entire process smooth for us. He took our needs and budget into account then worked with us to find exactly what we were looking for. He did not push us towards anything; rather, he worked WITH us and helped us find the best options.We are extremely pleased with our experience here and would love to return again. Thank you Brandon Dunn & the entire team!
Today, I went to Holmes Honda on Bert Kouns to purchase another CRV Honda .I presently drive a 2019,but because of some of a unforeseen situation I need to trade it in. To get to the point I did not get the deal closed.What I would like you all to know is Sterling the Salesman, is AWESOME ! This young man went to great lengths to try to make sure I left in a new car or at the most had one delivered by end of the month. I just want to say, Thank you and I will Trust God to work this out .
I went in to Holmes Honda, Shreveport for an oil change. After talking to my service advisor, I decided to look at an Odyssey. I was introduced toScott Goldstein, Sales & Leasing Consultant. Let me tell you, Scott is so genuine and friendly. He was easy to talk with and understood all of my concerns. He really listened to my needs and wants for my next Honda vehicle. He found what I wanted in the exact colors. We LOVE our Odyssey❤️ If you are looking for a New or Used vehicle, go ask for Scott Goldstein!I PROMISE, YOU WILL NOT BE DISAPPOINTED withSCOTT GOLDSTEIN!!!
A dealership that carries a name as good as the cars they sell. A good name is rather to be chosen than great riches. They for sure chose to uphold their name with integrity and go to great lengths to do what was right.They earned all five of these stars and more.This dealership didnt have to go anywhere near the distance they did on my latest purchase. They sincerely exceeded my stringent expectations and were much more than fair.They honestly took care of me with every angle and that is an understatement. So often we are unable to understand the inner working of a dealership and may have a distorted view of fairness. Upon my research and continued discussion they went so much further than I could ask for just to prove to me that they stand behind their name.All parts of this were more than provided for...Trade in value well exceededFinance value of vehicle I am purchasing seriously discountedThey even went to extreme lengths to secure the financingThey could have squeezed some more money with their current vehicles and let me walk but instead made me a great deal on a car. They deserve credit for that.Cody CrawfordRobert ReedThese two came way out of their way to ensure this deal went through. Go see Robert and buy a car from him. I bought three from him and would gladly recommend more to him in the future too.
I live in Madison, MS. but was visiting my daughter in Shreveport LA. last week. During my visit, she took her car in to Holmes Honda for a service appointment.I had been looking for a blue Honda Civic for my granddaughter but had no luck locating one. While at Holmes Honda, I decided to look around to see what they had available. Sales Consultant, DJ Addison approached us and offered to assist with what we were looking for. I gave him details of what I was looking for and he assured me he would do his best to try to help me find the car. Not only did he locate exactly the car I was looking for at Holmes Honda, he also helped me to arrange a surprise delivery for my granddaughter when I returned with her to pick up the car a few days later.I want to express my utmost appreciation to DJ for my awesome buying experience. DJ was professional, courteous and knowledgeable with regards to my car purchase. I highly recommend DJ at Holmes Honda for your future car buying needs. I promise you won’t be disappointed and you will be provided excellent customer service!!
I enjoyed my experience at this dealership. My man Josh Manuel hooked me up. He even went out his way to pick me up at my house. He’s easy to work with, polite, and professional. Seth was easy to work with and great. They teamed up and got me a good car at a good price. Definitely recommend this duo!
I just bought a used vehicle from them and as it turns out, Im disappointed. My problems are with their service department. But to be honest, their sales and service go hand and hand. Anyways let me get to it.When I bought the vehicle, I asked what services have been done to the vehicle. Our salesman said that any vehicle that get in, it goes through a multi point inspection to make sure its OK to sell.. I get it homeand I can hear a little miss in the engine, so I knew it needed new plugs. I pull the plugs only to find one of them was actually cracked.i move on to the air and cabin filters. The cabin filter was actually missing and the air filter was 100% blocked. It also had about a gallon of acorns stored in the air intake. Squirrel were building a nest inside of it.Now if this vehicle had actually been inspected...all of these things would have been found.
I went to Holmes Honda in April after looking for a vehicle online and kept going back and forth with different websites I finally focused on them solely. Took the time to go out to the dealership and from start to finish it was a pleasant and wonderful experience. All parties involved took great care of me and I wouldn’t hesitate to send others there. They were very knowledgeable and explained everything from start to finish. Mr. Robert Reed was my sales man and hands down to him cause he went above and beyond anything I’ve ever experienced at a dealership. Thank you again Holmes Honda for great customer service.
Just wanted to give a shout to my man Scotty G at Holmes Honda. He was extremely helpful and honest about everything. We were able to get a vehicle big enough for my whole family and most importantly within my price range and I have Scotty to thank for that. Would highly recommend if you are in the market. Thanks Scotty G!
Laura is an awesome person. Very Professional.humble. Need promotion! She has an awesome empathy. Infinite stars..
Best service center in the area. Service techs are well trained to provide ecellent customer service, unlike the service dept in Bossier.
Max is a great car salesman. I enjoyed the experience of lended advice followed by a cool test- drive practice session. He seems to be overworked and stress sometimes; however, I did not mind being patient with all the clients he was assisting! I recommend him as smart and very clever.
Max the salesman and Wes the Finance guy were extremely helpful with me when buying my first car! They explained everything in great detail and even dealt with me changing my mind a few times! Max’s customer service is great! Would definitely recommend him to anyone looking to buy at Honda!
Great place to buy your next vehicle. Would recommend to anyone. They have great and friendly employees that work hard to get you the best deal. Whats great is you get a good deal and a great car.
Maximilian Kolorov is an amazing sales consultant! He made the entire process as painless as buying a new car can be. I stopped by the dealership pretty set on a competing brand but by the time I left after my test drive I knew that I would be getting a Honda Accord. He took time to go over all the car’s features in great detail. He followed up with me the next day to make sure I didn’t have any questions. All in all, it was a great experience and I wouldn’t hesitate to send anyone I know to see him at Holmes Honda for their next car.
After speaking to someone from the office about my problem the issue has been resolved within 48 hours. That is the service I got and appreciate. Thanks for being so helpful.
Robert Reed was very helpful and understanding. He made the process of buying a new car easy! Robert was very kind and made my first car buying experience great! I definitely recommend going to see him if you’re looking for a new car.
Had an awesome experience purchasing my new vehicle at Holmes Honda Bossier City. Jason Dickens is an awesome salesman, this was one of the best experiences I had purchasing a vehicle. Before the sale he was able to meet with me later in the day at a time convenient for me. He made it easy and it was accomplished in a timely manner and I knew all my options. After the sale he covered everything I needed to know about the vehicle, so I would know all the features of the vehicle.
Very professional and courteous. My vehicle was maintenenced at a good amount of time.
We enjoyed coming in and dealing with Brandon. Thank you to everyone for making our process so easy. I would definitely purchase from here again!
I must say I had the best the best experience at this dealership, I went in for a service issue and left in a 21 passport! I wasnt even looking for a car but bc Josh Manuel the salesmen made it so comfortable and easy, it just made sense! He even went and picked up my daughters birthday cake for me so I wouldnt stress. I definitely recommend Josh at Holmes Honda in Shreveport! He has a great personality and Is super fun, do yourself a favor and go see him at Holmes Honda!
This is the best experience I’ve ever had buying a car. No cap. This place is awesome!!! Ask for Brandon!
Talk about going the extra mile (no pun intended), my Holmes Honda sales person, Scott, went over and above. Not only did Scott help me find a great car for me, a realtor, but when the opportunity came for me to refinance my car, Scott was there and helping me all the way. And when things went slightly awry, and I was very upset, my buddy Scott got me through it with excellent customer service and the best hug I’ve ever gotten from automobile sales person.A great guy, a great car, super dealership… What more could you ask for!
My salesman was Sterling Ware he was awesome.The best part of my purchase was the fact that he was very respectful and work hard to help me find a car in my range.I loved his drive and spirit to make sure all my questions were answered.He kept his word and even help me set radio stations and showed me how to work it.I am satisfied with my purchase 2019 Honda HRV sports model will be sending him potential customers.Way to go! You rock at what you do!
This was my first time getting a Honda in my life and I walk into the dealership with a nervous mindset because usually things don’t work out for me. Immediately I was approached by Scott without hesitation and he just started talking to me as a friend. He was so persistent on making things work and wouldn’t give up on helping me because my financial situation wasn’t the best at the time and he made it happen and now I’m driving the best car I’ve ever had. If there’s anybody I would want to help upgrade my wheels it’s this guy! Ask for Scott!
Edward was super helpful and communicative. Helped me with my problem quickly and efficiently.
Sebastian Gutierrez is AWESOME! He listened to what I was looking for and made the purchasing process SMOOTH & SEAMLESS! Jason Norman is a GREAT sales manager as well! This was one of the BEST experiences Ive ever had! 10 out of 10. I definitely recommend these men! THANK YOU AGAIN GUYS!
I had a wonderful experience in Holmes Honda, plus its my second car that I buy, Scotty G was the one helping really good guy and works with you till the end. Amazing person and very helpful. I will probably get my 3rd car again.😁
I have been buying cars from Holmes Honda Shreveport and Bossier for almost 10 years. From the very 1st purchase to the most recent purchase my experience in dealing with everyone has been great. One of the reason that I continue to drive almost 100 miles to buy a car is because of how they treat the customers. But I must confess another reason that I keep coming back is the Service Department. I have yet to have an unpleasant experience. Everyone at Holmes Honda makes you feel like you are the most important customer they have. I cannot close without giving a kudos to Chase Johnson. Chase is the Service Manager for Holmes and he recently took the time to return my call and email with questions concerning a battery problem. To Chase and Everyone Else at Holmes Honda Thanks.
Scott G. helped me purchase a car for my son to go safely to college! He was able to get us a car and a price we were happy with. I mentioned how in my past experiences with buying a car took all day and he made sure we were car owners in less than two hours. Since buying the car, Scotty G. checks on us and makes sure we are happy with our purchase monthly. During the snow storm he called to see if could help bring us water or help with any thing we needed. He cares about his customers and is a greatSalesman. I recommend Scotty G. at Holmes Honda for all your car buying needs.
I cannot recommend this place enough, especially Michael Price, who went and helped us greatly, from getting the vehicle to taking us to Watley Insurance Group so we could get the vehicle that evening, and thats only part of it.This place deserves your time and business. Mr. Price worked very hard for me and my family, and was very helpful and kind during the whole process. Everyone we spoke to down there was very sweet.I am more than happy with the car I got and love it already.If you need a salesperson to speak to, I recommend Mr. Price.For anyone reading this, may the days find you kindly.
I purchased a car for my wife here and the service was great. I had the best salesman Scott Goldstein, who was very professional and knowledgeable throughout the entire process. Everyone my wife and I came in contact with were nice.
I recently purchased a Honda Odyssey from Holmes Honda. I couldn’t have had a better experience. My salesman, Stephen Bryan, brought a van to my house for me to test drive in the rain because it was the only day I was off work. I loved the van but wanted a different color which he found for me. He delivered my new van to my home and walked me through all of the cool features. Since purchasing this vehicle, he is available and willing to help when I need to service my van offering pick up and drop off service. I could not be more pleased with the vehicle or the service. Having purchased several vehicles from other local dealerships, I can say Holmes and Stephen gave the best service hands down. I will definitely be reaching out to him for our next vehicle.
A huge thank you to Scott Goldstein for the excellent salesmanship, kindness and patience he showed us when selling us our new Honda. The time he took to show us how everything worked left me very impressed. We definitely recommend Holmes Honda in Shreveport & ask for Scott!!
I have been a Holmes Honda customer since 1986 and I wouldnt buy a car anywhere else, new or used. Their sales force is top notch. Scott Goldstein has guided me through two leases over the years and has always gone above and beyond. Hes the best!
Holmes Honda provides a welcoming, family like environment. Their staff is great. I bought my car from the best, Michael Price and he always makes sure that I’m taken care of. Glad to be apart of Holmes Honda knowing that I’m in good hands! ❤️❤️
I had a horrible experience with the service department at the Bossier location. I switched to the Shreveport location and Chase Johnson was no less than amazing! He took great care of my car the 2 and a half days it was there and went out of his way to help me move 2 car seats out of the complementary loaner back to my Pilot! He kept me updated on the progress and let me know as soon as it was ready. He let me know what was going on with the vehicle and didnt try and sell unneeded services. Chase is a star employee! Holmes Honda give that man a raise!!!
I love my new purchase! Holmes has a very friendly and helpful atmosphere. My salesman, Patrick Latin, was extremely knowledgeable and a great asset in my purchase experience. His explanation of the car’s history and condition ultimately sold me over. I felt that he was genuinely concerned about me getting the best vehicle for me instead just trying to sale me a car. I would recommend he and Holmes to anyone!Update 3/30/19: Looks like I spoke too soon!These last past 3 weeks have been pure hell! I purchased my Cadillac XTS on 3/11. Once I was able to continue driving it, I hear noise coming from near the front right wheel. I called Holmes and notified them immediately by Wednesday 3/13. I was told to take it to local Cadillac dealerships, everything should be fine. Well I made an appointment, got it over to a certified Cadillac dealer and was told that there were problems with the struts and that was causing, and would continue to cause problems with driving. They estimated about $2000 in repairs! Not including the cost of diagnostic and me having to take off work because I didn’t want the problems to be assessed too far from when I brought the car. Holmes advises me at this point.. “Oh that seems a little pricey, take it to another certified dealer.” So I take off another morning from work, take my car to another dealer, who diagnoses the same problem and a few dollars (literally) cheaper than the first dealership. Not to mention I’ve now paid for two diagnostic examinations. I send this paperwork in. Holmes shifts the blame elsewhere. Does nothing to attempt to accommodate or help this customer, who was just so valued days before; not the helpful response has shifted to, that’s your problem. What troubles me most is that everyone I talked to at the dealerships before I brought the vehicle it were assuring me, “This car has been through a thorough inspection and everything on this car is in tip top shape,” definitely to my detriment! Only to find out that that could be the furthest from the truth! Now I have to drive from Leland, MS where I practice law back to Louisiana to get this part fixed. Having to take off another day of work and expense for me. Holmes wouldn’t even consider allowing me a loaner vehicle while my car is to be fixed so I wouldn’t have to miss work AGAIN! I thought that would be the least they would have offered for three weeks of hell, to try and rectify the problem! I believe in transparency and I thought that it would be a disservice for anyone to read my review and be misled. I definitely spoke to fast, and regret my decision to shop with Holmes!
Max was a very knowledgeable and helpful representative. So thankful we were able to work with him and have things handled quickly and efficiently!
Great experience! This was my first big purchase and with the help of Robert Reed, everything was amazing. He was very informative on all of my possible options and went over and beyond to make me feel comfortable with my decision. Highly recommend this dealership as well as Robert Reed as a car salesman!
My salesman was Sterling, he was very patient with me and was quick & clear with communication. Sterling helped me a couple of months ago with purchasing a vehicle before I had my accident. I recently just purchased another vehicle with him, a 2018 Honda Accord. He made the whole process very easy and understanding. Such a great experience! & I love my car!
I would recommend all my family and friends to Holmes Honda in Shreveport Louisiana. Jacob Kilpatrick and Sterling were God sent. Everything my heart desired was accomplished by these two wonderful young men. These two got on the road at 5:30am to delivered my new Honda accord to my home. I can go on and on about my two new friends. I am very very pleased. Jacob and Sterling need a raise and promotion.
This is the place to go! From start to finish, the whole experience was great. James in head of Sales and his crew are great. We had the pleasure of working with Q... We will recommended Holmes Honda to everyone. This is how buying a car should be. Easy and stress free... Even finance was stress free (Thanks Edward) These guys definitely have it going on. Awesome job Holmes Honda Shreveport!
Jason Dickens made buying a car the easiest and best expert! If you’re in the market, go see them.
We traded in our traverse for a pilot. We worked with Max and he did everything possible to make sure we were satisfied. We can be difficult to deal with sometimes, but he made sure to do everything possible to make us happy. Everyone in the store was so helpful and friendly. Even after purchasing our new vehicle, Max has stayed in contact with us and continues to make sure we are happy and everything is going well.
I love my Honda Pilot! Scott G was super knowledgeable and fun to work with. They made the whole process easy and were able to get my payment where I needed it to be.
My wife and I recently purchased a very nice 2018 Honda CR-V from this dealership. We traded in our 2017 Honda Civic Coupe and got a really realistic and fair deal. Holmes was eager to sell and we were very satisfied with the price, trade-in allowance and financing we secured. Very professional staff and very courteous. Looking forward to a continued dealings in the future. Highly recommend!
Thanks to the great people of Holmes Honda for making this day great. I have never experienced such professionalism and customer service like this in my life, they really stick by their slogan Making it Easy. This weekend I went out of town and while out enjoying my day, all the lights came on in my car. I didnt know what to do being so far from home. Monday morning, I brought it to Holmes Honda fearing the worst, but Laura, my service advisor, assured me everything was going to be ok and calmed me down. She was very patient and understanding and made me feel like she cared. I had to get back to work so I contacted my salesperson Quinton and he got me a ride home, once again very professional and great customer service. Then when they found the problem, they called me and told me what the problem was and I thought I had to get another car for a second. Then Jamal the service manager got involved and made sure I got my car fixed and running and at a fair price. I want to give a big THANKS to Laura, Quinton and Jamal for taking care of me and making me feel as if they cared. I would recommend Holmes Honda to anyone looking for great customer Service or to buy a car. Thanks Holmes Honda you have earned a customer for life.
Scott was very helpful when we had to replace a car. He had everything ready and we were in and out in about 1 hour. Thanks again
I enjoyed my time at the dealership so much. It was an easy and enjoyable process. My dealer Scotty G was there from the start of the pre planning process and he promised me he would be there beyond. I will always return to Holmes Honda and Scott. It was no pushy extra experience and I am appreciative of that.
Michael Price was my salesman and he was amazing! So kind, so patient, and so informed and all around knowledgeable. He knew exactly what to do and helped me pick the best option for my budget all while making sure I was satisfied. Thanks Mike! I love my new car!
Maximilian Kolarov was an excellent salesman. He was very knowledgeable of the vehicle he showed me. He made me feel welcome at the dealership. I recommend him to anyone.
I was in contact with Sebastian Gutierrez and Lauren Corley during my car buying process and they did everything they could to help my experience go smooth. Both of them spent two full days working to make my first car purchase possible. After a lot of prayer God provided the way, and Sebastian and I were able to get the deal done! Would highly recommend both Sebastian and Lauren if you are looking to purchase at Holmes Honda!
My salesman was Stephen Bryan and he was with me every step of the process. The vehicle we wanted to purchase was getting worked on at the local Ford dealership and he went out of his way to contact the dealership so that he could drive us up to see it. Stephen is definitely one of the best salesmen I have ever had the pleasure of doing business with. Our experience was great and he made sure we got what we wanted with the budget we had. This man was like Houdini seriously. Thank you Stephen and the Wonderful team at Holmes Honda you all went out of your way to make our experience one we will never forget.
Thoroughly enjoyed my recent experience buying a new vehicle from Holmes Honda. My salesman Maximilian Kolarov was helpful without being pushy and was accommodating to my needs and specific situation. The vehicles could sell themselves, but it’s nice to have someone treat you like your opinion matters. Thanks, Max!
I really had a great experience at Holmes Honda. My salesman Maximilian was very patient with me, while I looked at a couple of cars. I finally knew the Honda Civic would be the one! I really appreciated Max being so patient with me, and made my experience so easy and haggle free. I will spread the word to about him being knowledgeable and easy to make a deal with worth the while!
Scottyg was my salesman and he was great, .I purchased the Honda HRV sport. He was a big help and put my mind at eas because I was really nervous. Thanks again Scott
My experience has been excellent. Our new Honda had an electrical problem. The interior lights were not functioning at all. Our salesman made sure that the problem was corrected completely. This involved a loaner car for us. When the problem was corrected, he personally drove our car 75 miles to us so we wouldn’t have to drive the loaner car back to the dealer. Needless to say, we are pleased with that kind of personal service. Thank you!!!!
S/o to my salesman Max!! He was the absolute best. I purchased my car in November and still to this day he will text just to check on Sassy(My car😂) and I 💙 I promise you won’t be disappointed, everyone was so nice!!
Josh Mayfield was wonderful to work with. He was Courteous and kind, never pushy. Enjoyed doing business with him and Seth in the financial department.
If I could give 10 stars I would! Josh Mayfield made this buying experience the easiest, best ever. He was so knowledgeable about the cars he sells. His personality was a bonus. He treated us like family from start to finish. I walked out today with the exact purchase I wanted. If you’re looking for family feeling when it comes to buying a vehicle, I highly recommend Holmes Honda in Shreveport. Ask for Josh Mayfield! He’s the man with a plan!
I took my 2019 Honda Civic to get a recall fixed on a Friday, Monday morning it quit on us. We had to pay to get it towed to Holmes Honda in Shreveport. They couldn’t/wouldn’t give me a loaner and it was their fault😡
Had an awesome experience buying a new car with BO FREE! He is great and everyone and Holmes Honda were extremely friendly and accommodating. BO was very helpful and knowledgeable and helped me get a great deal! I will be recommending Holmes Honda to everyone I know! Thanks again BO! I love my new ride!
I thought this was a great place to buy a car and have it serviced/repaired. But, I now how seem what all the negative reviews have dealt with. I paid to replace the lower engine cover and any supporting plastic parts or screws/clips. What they ordered didnt include anything other than the engine cover and instead of telling me they were missing parts, they used zip ties in place of a locking screw. When I found out about it, I reported it to them and was never contacted again. It truly boggles me as to why someone would choose to use zip ties in a location that risks contact with concrete curbs.
My Salesman was Derrick Addison. I highly recommend. He was very welcoming and patient with me. I ended up with a 2021 Honda Accord Sport 2.0 and I absolutely love it. Thank you so much!!!
Maximilian Kolarov was the best. I walked in one day and drove off in my car the next. Great person to work with. Highly recommend working with Max if you’re looking for a new car.
Michael Price gave TOP of the line customer service! Michael was very knowledgeable of the Honda product and was an amazing person all around to work with. He was VERY patient with me I definitely had him running around! Thank you so much for putting me in an awesome vehicle and helping me find something that fit my family needs! 🚗💨If you’re in search of an amazing salesperson who will get the job done & meet your needs Michael Price is definitely your guy!
Very clean. 5-7 employees said hello or waived. Service underwriters very friendly. Only thing is I feel anytime I go to a dealership I’m being upsold. I was told my battery didn’t pass a charge test. I’ve put 3 batteries in our Honda van. I’ve switched my inside lights to off to make sure kids don’t leave lights on to burn the battery. Service writer did mention some things to keep an eye on for me which is good customer service. I do feel when car shopping at Honda dealerships the sales folks boast about their vehicles durability but when I go to get service on their vehicle all kind of “issues” come up. Overall great customer service and very friendly and welcoming but trying to up-sell can come across as a little too much.
I recently bought a Honda CR-V. My experience at the dealership was TOP NOTCH. Stephen Bryan was my salesman and he did an AWESOME job. My finance person was Seth. I couldn’t have asked for a better experience. I would recommend this dealership and salesman to others.
Got a really good vehicle at a good price. There was no pressure. Only thing is I think the service department is too expensive.
Had a great experience. My salesman was Mr.Scotty I came in being very picky lol but he was very patient and nice and understanding! He made sure I left very happy and got me my perfect car !! Best salesman I met ! GO SCOTT lol
My Salesman Sterling was the best. He was so professional and friendly and I left happy and I got exactly what i wanted!!!! Thanks so much!
I recently got a Honda Pilot (that I absolutely LOVE!!!). After the ice/snow storm, the cold weather was throwing off the air pressure in my tires. I drove up to service without an appointment and someone immediately helped me and filled my tires for free. I didn’t even have to get out of my car. I was in and out in 5 mins! The Holmes team is the best and blows me away every time!
Holmes Honda has an amazing team who worked patiently with me.Mr. Carlos Gutierrez was the Honda Team Member who served me with excellent service. He went above and beyond to make the purchase of my car a remarkable, enjoyable and stress free experience. Mr. Carlos was professional, knowledgeable, relational and extraordinarily patient with me. I highly recommend Mr. Carlos Gutierrez and Holmes Honda when you’re looking to invest in a new vehicle.Respectfully,Jennifer Pierce
Scott Goldstein was the best. Made my car buying experience awesome!
Salesman was helpful and knew the answer to all my questions. No pressure.Carlos excellent salesman.
I would like to say I had such a great experience at Honda Holmes..I had such a terrific salesman name Quinton. He was a nice and professional gentleman & well knowledge. I would like to thank him for working with me n being very patient.When I left Honda Holmes my salesman put the biggest smile on my face. Couldnt b more Happier.. Thanks Quinton! Job well Done!!!
Scott is the best salesperson I have ever had . Very pleasant . No pressure
Nice place to buy a car.. They works with you so that you can get the Vehicle you want.
I don’t know where to start! I came with my boyfriend to look for him a car and spotted a Honda Civic that I really wanted for myself, but was not even thinking I could get one! Thanks to my salesman, Quinton Davenport, I was able to get a brand new 2020 Honda Civic sport! And I love it! The staff was very polite and the process was pretty smooth. My experience overall was pretty awesome and I recommend that if you are looking for great service that you stop here first!
James Glassy is the man with the plan. No other way about it. Im on my second vehicle from Holmes Honda and wouldnt have it any other way. My car was stolen, but James and his crew made it virtually painless to replace it. I signed some forms and forwarded some emails... Then boom! New car delivered to my house in Nebraska. These are the people to see
We had the best experience with them! Edd did the impossible an worked his magic an got us in the ride we wanted. He was great!! Now our wonderful salesman Scott. He would not take no for an answer from his people an made Edd earn his pay. He was the best Salesman I have every encountered!! Will definitely be back if and when we ever need another vehicle. And would highly recommend him to any and everybody!! Thanks again Scott an Edd!!
I had one AWESOME professional experience at Holmes Honda Shreveport! From finding my car on social media, showing up to Holmes Honda seeing my car, returning to purchase, and actually purchasing! Maximillian Kolarov is the MAN ! He did great from start to finish! Y’all check it Holmes Honda Shreveport Auto Mall! Great things happening there!
Very friendly and helpful staff. Everything went smoothly and enjoyed the service provided! They go above and beyond for their customers. Thank you Max for helping us find the right vehicle!
Staff was nice, friendly to myself, my mother and Sister. We didnt see eye to eye on the trade in. We went to the Bossier Store and it was worse. The salesman had given me the wrong information regarding the warranty. I didnt like that the manager who was looking at the car was calling the salesman and discussing what one store offered, then blame it on the door that needed wd 40. Over all, God Always Work Everything Out For The Good. He Never Fail.
Just got a new Accord @ Holmes in Shreveport with Josh Mayfield and it was the easiest, most stress-free, most straightforward car buying process I’ve ever had. Highly recommend him as a salesperson! Couldn’t be happier with my car and the whole experience!
Mr. Price at Holmes Honda made purchasing a new car so easy. The paperwork and everything was ready when we got there to sign. Smooth and easy. We love our new accord.