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CPR Cell Phone Repair Slidell
796 E I-10 Service Rd Suite 220, Slidell, LA 70461, United States
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CPR Cell Phone Repair Slidell
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Cl
Review №1

I wife brought her iPhone here to be repaired after she dropped her phone and the touch screen would not work anymore. Screen was replaced but it would never respond correctly to where you were touching. She brought it back to replace the screen again and she’s still having the same issues.

Ch
Review №2

Carried a phone in that AT&T (next DOOR!!) couldnt help me with to get it transferred over from my son to me. CPR was able to resolve my issues with only two visits, and the SECOND visit was due to MY inability to follow instructions!!! Very professional, AND helpful for an old guy trying to adept to new technology.

Am
Review №3

So today is March 13th 2021..I brought my Chromebook to CPR in Slidell, way back in November..My ex boyfriend punched the screen, so I brought it there to have the screen replaced..It is now March 13th and my laptop is still NOT fixed, and the new screen they ordered still has NOT come in, from CHINA, of all places!!I had to pay 85$$ up front, which was half the price..If I do not get my 85$% back, then I will be taking them to COURT to get my REFUND!!I totally recommend that you find a better place to get your devices repaired!!This place SUCKS!!

Vi
Review №4

The staff was so helpful in answering all of my questions and elevating concerns. John was phenomenal with helping me get my sons laptop fixed, and helped me figure out how to prevent damage in the future.Will be visiting again next time I need repairs.

As
Review №5

Great great service mr john got the job done in a timely manner and was extremely professional and on point very satisfied

Am
Review №6

I had rated this company a 1*, in a previous post..The reason why I am giving a 5* review is because of the new owners and their new employees..My screen was ordered and came in like 2 days and 1 hour to fix..Thank you Michael for reaching out to me regarding this matter..**New owners and employees**You guys rock!!I appreciate the discount for having my laptop since November..Im so happy to have it back!!👍😎🌻

Da
Review №7

Was passing by on a business trip and damaged my work phone about halfway through my trip at a quick pit stop.. Looked this place up and they got me fixed up pretty fast and got me the necessary protection to keep my phone safe. Highly recommended!

Fl
Review №8

Great Customer Service. Also Explained Everything I Needed to Know

No
Review №9

This business is under a new owner and all new staff. Nate as the manager and Michael on staff is the best thing the new owner could have done. Im so impressed with the integrity, competency and workmanship.!! -Jessica Hale, Owner - Northshore Airport Transportation

Ti
Review №10

This store is amazing the employees and managers are wonderful and very courteous. Im definitely going there again for all my repair needs.

Pe
Review №11

I stopped in around 9 in the morning with my galaxy 7 edge with a replacement on/off button. Ashley looked at it and pulled out the bottom of the one that broke off and placed the new one in. Took about 2 minutes. She was very knowledgeable and pleasant. She did not charge me anything.

Br
Review №12

New ownership and management have made a world of difference. Fast turnaround time and fast responses.

le
Review №13

They changed my screen promptly

Al
Review №14

The store is great, lots of accessories, and the lifetime warranty is unbelievable! Also, the customer service was on point 💯💯

As
Review №15

The screen for my phone wasnt in stock when I went in, so they had to order it. It came in within the estimated time and my phone was fixed and ready to go within an hour of me dropping it off. Very efficient and excellent customer service.

Ja
Review №16

Avoid this place like covid-19. Dropped a console off and pre-paid 3 weeks ago still not fixed.

Jo
Review №17

New owners and new management are amazing, thank you for the quick Repair!

Ra
Review №18

Every person I talked to here was very helpful and nice! My phone is fixed and works great now. I have no complaints!

We
Review №19

I brought a phone into them on 10-14-2020 ton have a screen replacement and was promised it would be ready on 10-17-2020 then they promised again on 10-22-2020 then again on 10-28-2020. They said they were having trouble getting the part for a Moto G& XT1955. They wont let you speak with the owner you simply get the quick shuffle by employees. Today I am picking up my phone and they would not refund my deposit.I went to iSupply around the corner and Nemo found stripped screws and additional damage caused by CPR (should be called DEA repair) but was able to repair it in 1 day as he had the parts and they were much more reasonable with the price. I highly Recommend iSupply 100% they are superb.

to
Review №20

This place is amazing! We took my sons iPad Pro here to get repaired. The customer service was excellent and they completed the job really fast. I was upset about having to spend the money to get it repaired but being able to go to a place like this and get great service made the ordeal a lot less stressful. These people are awesome! I would definitely recommend!!!

St
Review №21

Always friendly and helpful staff. Fixed right the first time.

Mo
Review №22

Fast and reliable. Used the insurance for my phone that was an aftermarket company walked my repair and paperwork right through from start to finish! Even waited for me to drop off my cell phone when I was late! Great job guys cant say enough about the service top notch.

Ha
Review №23

I came in with an old shattered iPhone, a new iPhone not connected to my iCloud, and was locked out of my apple account bc of how many times I tried to log in. They put a temporary screen on my old phone to get it to work ( I didn’t even know this was possible???) & helped me for about thirty minutes get everything fixed. They were personable and made me feel like I wasn’t an idiot. 10/10 recommend.

Ja
Review №24

Fast quality repair

Ke
Review №25

Got my ipad rebooted and up in running same day within a couple of hours. Very pleasant and pleased with this service.

El
Review №26

Very nice, informative, and efficient.

Ch
Review №27

Order part PM one day, installed it the next day in approx 1 - 1 1/2 hrs. Fast, quick, knowledgeable staff, very friendly, good price and quality work. Great place to have your phone repaired.

Ga
Review №28

Very knowledgeable. Raven was very helpful

Ty
Review №29

Great place! Very friendly and quick. In and out in 30 minutes. Highly recommended! Will come back if I have any phone issues and will recommend to others!

ca
Review №30

Fast, nice people, fixed my phone cheaper than insurance claim, awesome job

So
Review №31

Paid for a repair, and ordered part as requested. They later called to tell me that no repair was needed, it was just a cracked glass protector ($8 fix). They refunded my money and I was happily on my way. I love that integrity and honesty in businesses still exist!

Kr
Review №32

Two weeks ago I walked into this store and gave them a five star rating....why? Because they offered me a 40$ discount to write a good review. That should have been the red flag right there however I still paid an outrageous amount and low and behold the phone had a bad digitizer that worked a whole two weeks and they refused to fix it.

sa
Review №33

EXCELLENT SERVICE! I shattered my phone at the movie theater the night before I went. I went late in the day on a Sunday, and they fixed it by the time they closed. I even said I was alright with having my phone stay overnight and to be fixed the next day (New Years Eve), but they assured me he would try to have it done that night. He was SO nice and friendly. I cannot recommend this place highly enough. Ill drive from Covington to get my devices fixed here. This is the place to go, Slidell.

Er
Review №34

Amazing service! Ashley went above and beyond to help me troubleshoot my device and resolve all issues I came into the store with. I recommend her for all your cell repair needs!

Ch
Review №35

I came in there because my phone wasn’t working and they fixed it for me. Explain the procedure and told me the cost... excellent service and will recommend for all your cell phone repairs

ki
Review №36

Man Ashely thank you so very much for you patients and ability to do my service you are the bomb.com

Br
Review №37

I had my old Playstation console refurbished here and I couldnt be happier. Works like new allowing me to play all my old favorites.

ed
Review №38

VERY Professional, Knowledgeable, Friendly and Courteous. Also, OUTGOING. Mr Nathan went ABOVE and BEYOND to make me a SATISFIED Customer. Ive found a home for EXCELLENT SERVICE REPAIR for ALL my devices. Thanks, Nathan and Ashley.........

Ge
Review №39

Friendly,helpful,very affordable..

La
Review №40

I was in desperate need of a repair, I googled locations and called. The service I received was professional, friendly and fast. Not to mention the price I paid for the service was surprisingly cheaper than other locations. I definitely recommend this place and it would be my first and only choice if I need another repair.

Gi
Review №41

Very efficient and helpful!

An
Review №42

Went to CPR to have my new phone protected with a screen protector. The associate was very nice and knowledgeable and the shop was very clean. I would recommend them to anyone that needs repairs or accessories.

Da
Review №43

I brought my wifes cellphone into have its battery replacd.While they were repairing it I asked how much it would cost to get a new ear speaker installed on my phone.One of the staff members asked to see my phone and informed me I did not need a new speaker but instead, just needed to have the ports cleaned.She cleaned my phone and saved me a unnecessary repair bill .The staff were professional, friendly and honest, I will definitely will be using them in the future .😊

Pa
Review №44

This is the BEST Ever phone repair place I have ever been too. Their prices are fair the people are very nice and they explain everything in detail so you know your not being taken advantage of . Thank you CPR Hall family

Ry
Review №45

Had a very pleasant experience with the staff, and Im pretty sure I met most of them through the past few days. I have an older-ish phone (s6 active) and the screen was completely busted. While they didnt have the screen on hand, they were able to order it overnight and sure enough it arrived the next day. When I came back in to have the screen repaired, they had it fixed in under 20 minutes and I was back on my way. Everyone there was very professional and knowledgeable about what to do and I will certainly be back if I have another phone issue.

Ch
Review №46

Great Staff... Nathan rocks! replaced my S10+ camera quickly and it works again!

Ba
Review №47

My wife and I are both elderly people with little experience using I phones. CPRs. personnel were courteous, kind and patient in explaining the repair of our cell phone. The price was right and the phone works like it is brand new. A big thanks goes out to CPR.

Br
Review №48

They are very helpful people. Raven was very patient and resolved my problem.

Ca
Review №49

The employees at this business went above and beyond the call of duty to help me. They were efficient and very professional. They were obviously extremely educated in their field. I would recommend In and Out in Slidell to anyone. They also have a large variety of products and they are extremely knowledgeable about these products!!Great place to do business

St
Review №50

Charles, the owner of this establishment, worked on my phone and was very interesting. However, when he said do you want to join the club at $9/month to get discounted rates in the future, I should have said NO. This charge appeared on my bank statement for the next 6 months, so I literally paid him for doing nothing. When I asked for it to be taken off, he said you know, because youre cancelling this, your phone is going to break. Nice. The next month, the charge was on my statement again. Even though I had spoken to the owner and he sent me an email confirmation of the cancellation. This business has no ethics and is not worth your time.

De
Review №51

Love this place! They are always very friendly and super fast with their repairs. This is my 2nd time with them and the service is great. I will be back for any future repair needs.

Gu
Review №52

Nathan took good care of me. Informative and very professional. I will return for my future cell phone needs.

Ca
Review №53

I work at Verizon and if I have a customer that has an issue we can’t take of I send them to Ashley at Cell Phone Repair. She always does a great job and my customers are very satisfied with her knowledge and work.

Je
Review №54

I had a great time getting my phone fixed they were very pleasant and excellent Very professional courteous and kind 😀Thank you Ashley and Brandy 😎

Th
Review №55

After paying for screen replacement and new screen protector I found out my microphone was broken from falling. There was nothing they could do. I would expect better technicians for the premium pricing. You should be able to foresee a broken microphone and not allow the customer to pay $180 to repair the screen. Since after all you did say it happens “all the time” 🤔

Da
Review №56

I came in to replace a battery on my iphone 6. The store representative was able to quickly take care of it and was professional and kind. A great experience!

Ga
Review №57

Had to have other childs phone fixed and as usual I got awesome service. Thanks for fixin the kids phones every time they break them. 😊

Sc
Review №58

Took my phone in to have the cracked screen repaired. Within an hour and a half, my phone was as good as new. Staff was super friendly and helpful. All of my questions and concerns were answered.

Ch
Review №59

I came in late on a Monday evening and was told to expect my part to come in Thursday. It came in Wednesday and eased understand in less than an hour! Great customer service!

Gu
Review №60

Still waiting for my equipment back. Basic screen replacement. Over 4 weeks now.

Gl
Review №61

The man who repaired my phone was very helpful and he would answer any questions that I asked. Amazing service, I will go there if I ever have phone problems in the future. Thanks.

Da
Review №62

Nathan did a wonderful job, he explained in detail exactly what he was going to do to fix my friends phone!!!! I recommend them 100%. I am very satisfied with their customer service!

Da
Review №63

Great customer service. Would recommend to anyone. I bought a refurbished phone and service was great. I had an issue (which was on me) and they assisted me graciously and promptly.

Me
Review №64

I went to this repair shop yesterday thinking I needed a new battery, but found out I got a corrupted update on my device. Charles was so knowledgeable and although he couldnt help me in my situation he went above and beyond to be sure he could help and guide me in any way possible. I will travel from Ponchatoula to Slidell anytime I have a cell phone problem. Thank you Charles for your amazing customer service, you are one of a kind.

Sh
Review №65

After being appalled by phone prices at AT&T I found a better option at In & Out. They helped me pick out a refurbished phone for my Dad as well as an affordable and durable case. Oh! And they told me about a new waterproofing service theyre going to be providing soon. I cant wait!

st
Review №66

Very pleasant young lady repaired my device promptly. I would highly recommend this place.

Mi
Review №67

Ashley was very helpful and explained everything clearly. She also worked quickly and was impressive in her repair skills. Highly recommend!

A.
Review №68

Excellent customer service . Very knowledgeable. the whole team was very friendly.. S/O to Charles, he really helped me get my new iPhone today.. thanks again

St
Review №69

It took three phone calls before anyone was able to answer whether they could repair my tablet charger port. It was repaired quickly but the glass was broken in the process. They replaced it with a poor substitute for the original. It feels flimsy and pops up slightly on the sides. They have failed to provide a screen protector for the new glass despite numerous calls and conversations with staff. The staff has failed to return ANY phone calls whatsoever and when called are overly casual giving an unprofessional encounter. I would not recommend their service to anyone.

Ev
Review №70

Great customer service and support really great people to work with. Not to mention great prices. Highly recommended.

Th
Review №71

Great customer service. Helped me and my mom fix her phone for free. The piece had just to be cleaned and for no charge while Apple store tried to convince us to buy a brand new phone.

Re
Review №72

They were very nice! The Service was quick and the Manager was excellent! I am very pleased!

Ke
Review №73

This staff was amazing the manager brandy that was there helped me out greatly she was very nice and very helpful kept me updated the whole process till my phone was done it looks lovely I am very satified and will recommend this place,to future poeple that needs phone repair definitely a place to go for cellphone repair 100% guarantee smiles 5 stars sheesh this store needs a 10 star raiting

pa
Review №74

Awesome experience with getting my phone fixed. In and just like I like it! Brandy is great!!!!

Cl
Review №75

I’ve been here several times and the service is always warm and professional. Great prices, too!

Jo
Review №76

Super Impressed. The staff there was very courteous. Took care of my phone in quick manner. If youre having a problem withyour phone, this is the place to go.

Bo
Review №77

It took 3 days to get my iPad back and it didn’t work right since I got it back ... they don’t know what their doing ... don’t send your apple products here

Jo
Review №78

They gave me great service and fixed my phone. Im do glad I went to them.

Da
Review №79

Very nice people that work there.Very knowledgeable about phones.

Pe
Review №80

Nathan was such a great help! He fixed my husbands phone in just a few minutes.

Ah
Review №81

Pretty awesome service!! Very friend and our technician Jeff was amazing. Thanks guys.

Li
Review №82

Very nice people. They were helpful and fixed my phone quickly. I will be going back.

ej
Review №83

She did a great job repairing my phone. I was quite concerned that it was beyond repair.

Au
Review №84

Went in to here to get my iPhone 6s screen fixed and was told there was a 90% chance my thumb print would never work correctly. The quality of the part is not acceptable and has terrible responses to the touch. Also was a higher than most other repair shops.

Am
Review №85

Awesome customer service. Very professional and friendly!!! Highly recommend this location. Fixed my phone in no time.

et
Review №86

Hey I just got my phone fixed from here it was quick and easy I really suggest this place!!

Ho
Review №87

Friendly, fast, great prices! Definitely recommend.

re
Review №88

Very helpful, and informative.

Aq
Review №89

Great experience here, fast service. Thanks alot!!!

Je
Review №90

Great guy! Phone fixed immediately! Chris is the best...high recommend.

Wi
Review №91

Great Service

Te
Review №92

Always fast and efficient service. I highly recommend this business.

Th
Review №93

Ashley was so helpful and did a wonderful job fixing the issues with the phone.

Ma
Review №94

Phone came back still broken with a broken new screen. They wouldnt fix it.

br
Review №95

The name of the store says it all. Great customer service and quality work done every time

lo
Review №96

Awesome and very helpful. Informative. I will come back.

Jo
Review №97

Fast service. Good quality

Ca
Review №98

Excellent customer service and very reasonable prices!

Jo
Review №99

Great people who are willing to help you. Will come back for all my electrical needs.

Ma
Review №100

Amazing and fast a really good place to stop and get your phone fixed

Information
13 Photos
100 Comments
4.5 Rating
  • Address:796 E I-10 Service Rd Suite 220, Slidell, LA 70461, United States
  • Site:https://cellphonerepair.com/slidell-la
  • Phone:(985) 640-5979
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:10am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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