This place is top notch. Very professional courteous, timely and reliable. I would recommend Service King to anyone. Great customer service. There tracking system is up to date with todays current standards. I think its the best service I have received in quite sometime.

Great service, fast turnaround, excellent customer service. Informed me of every step of the process. Thanks so much James!

I called to try and bring my car in for repairs Bob who answered was not helpful at all said he can’t give me an estimate because they don’t look under the vehicles for needed repairs. I asked then how do you give estimates he just kind of laughed.. I asked is there a procedure you have for giving estimates he said just a rough estimate . It sounded like a scam you can’t give me an estimate you just want to fix the car Little by little and string people along. BEWARE!!!!! SCAMMER BEHAVIOR GOING ON!!’

Very professional Veronica is very nice and kond

Great job, only thing is that you have to point out if your car does not have Ave a solid color and tell them which color it is (mine was metallic black, but they painted it solid glossy black. Not a huge deal though).The wonderful thing is their professionalism, follow ups through the whole process (text messages and phone calls, and that they tell you in advance the name of who will follow your claim), LOVE the LIFETIME warranty they give you on the job they did!!!My rating on this business is A+.

My experience was fantastic and I got my baby back the way I orginally purchased her! Took a week to complete the work and I was updated throughout the process. Although it doesnt look bad they also preformed a diagnostics to make sure everything was fine. Sure enough they found something and took care of it before she was returned to me. I will forever be grateful for whipping my love back to her former self! Now its time to ride! 🚘A special thanks to Lupe and Service King! Hopefully I wont be back but if shell ever need surgery again I wont hesitate to contact you guys.

Wonderful and very attentive staff. Lovely staff, I would love to work with them

Great customer service and always keeping their customers informed. Highly recommended 👌

Super fast turn around time, went above and beyond. Kept me updated the entire time. Clear breakdown of costs. Young lady who checked me in was very personable. The gentleman who returned my car to me was extremely helpful and explained in detail what services were performed. They even waited shortly after closing so I could pick up my car.

Wonderful service. Courtesy great.

They are the best the guy worked on my car was awesome thanks service king. Great customer service

Everything was handled extremely professionally. My car had damage from a collision. Their repairs were so good you couldnt even tell there had been damage. They finished exactly when they said they would.

Great. Professional. Great with follow ups for the different phases of the repair!

My car looks great. Very friendly staff. Only one thing that they could work on is better communication during the process as My car was supposed to be ready on a specific day but when I called to go pick up they told me it wouldn’t be ready until 2 days later which I wish I would have been told sooner since I was paying for a rental out of pocket. Other than that I have no complaints and will definitely bring my cars back in the future.

Got involved in a crash, decided to bring my nissan juke to service king, as soon as i walked in the door i was helped and greeted by nice people, my car was done a few days after the estimated time but well worth the wait, great service.

Well I put my car in with Service Kings on Tuesday 12/08/20. They kept it until Saturday 12/19/20. They got a late start on it and the reason for the late start was due to them not giving the insurance company the correct information. They then called me and told me I’d have to talk to the insurance company and do what the estimator should already have handled but didn’t send proper photos and information. All of this happened 2 days before the scheduled return date which in turn pushed the return date back to Saturday. Then on that Saturday they tell me I can pick it up but the paint shop didn’t paint it correctly so I have to bring it back anyways but when I get there not only is the paint not right the front bumper was clearly not reattached properly because anyone can see space between the bumper and headlight and on the rear of the car they put the badges on incorrectly. Because they got the bumper on wrong and the paint wrong and the badges wrong and it took so long and had to come back they offered a free wheel alignment for the trouble so great right??? The car they returned to me after they reattached the bumper and wheel the wheel alignment it’s not the same car I left with them. Now the steering wheel goes “loose” and they are not responsible. If you must go there because your insurance company forces you too they please do not accept any free service. My insurance company even waved the deductible and they knowingly called me and asked for it anyways.

Great work, very professional. They kept me informed of each step they took

Extremely Satisfied Lupa Kept me informed during the whole process

This is my Second repair by Service King, but first repair at the South Holland location. My car was repaired and ready for pickup on 7/10/20. I cant say enough about Veronica, who did the intake of my car. She paid special attention to all the details. And most of all Victor, the location Manager. He kept me informed every step of the way on the repair process. My car was complete and finished as promised. Great job on the repairs. Thanks Victor and your entire staff.

Not what I expected. They could not repair my car as the insurance deemed my car a total. They had taken my doors and modeling apart and that is how they left it.

Everything was professional and on time. I never dealt with a place that I never had to call to check on the status of my car. This was the first place that sent me messages with the status and estimated time of completion. I did not have any concerns throughout this entire process.

Took my vehicle in for repair and quite happy with the experience. The staff was courteous, timely, and professional while still maintaining a friendly and welcoming environment. The work was completed in less time than I anticipated and I was pleased with the quality. I would recommend this location to anyone needing expert repair.

I visited here twice (one for someone elses fault, and the other one with my familys fault), and both times got great experience. They fixed things with perfection. In driving over years after the first repair, I didnt find anything wrong or noticeable. Color match is perfect so cannot tell if something was replaced. Highly recommended.

Service King has very reliable and knowledgeable people who know exactly what to do to get your vehicle back to perfect running condition. The employees are very kind, courteous, accommodating. Great Job Service King!God Bless You All In Jesus Name! 😊

Service Kings kindnes, compassion and patience with the customer is commendable. Service 👑 make the customer appreciate doing business with them.

I have been to this Service King which is why I went back this week. I will definitely recommend this business to anyone needing collision repair. Veronica and Sandy have the best customer service. Veronica handled everything from my initial estimate, scheduled my repair, took care my rental and made sure she let me know my SUV was ready 4 days early.!! The quality of the work here has my vehicle looking brand new and so clean. Accidents and repairs is often a stressful situation but this location makes it easy and provides great work!!!

The fix my bumper on my car the paint is pilling on my driver side

The best experience ever! Highly recommended. Great customer service, they keep you updated every step of the way, and the quality of work is outstanding!

Very professional and courteous staff. My car was ready for pickup in promised date

I really appreciate the wonderful job that Service King Collision done on my vehicle 2007 Trailblazer looking forward for you guys doing some more work for me soon appreciate it and thanks

This place is the truth!!

I took my suv here because someone vandalized the drivers side door. The turn around was only a couple days to get the scratches repaired and the door repainted. Everyone was professional and very nice through the entire process. Also I felt my safety during covid was their 1st priority. I also received a warranty with the service performed. It doesnt get much better than that!

Every thing I was completed on time as promised. Insurance agent there on the premises, car rental across the street. They even dropped me off there, and I was allowed to leave the rental in their parking lot when my repairs were done. Smooth sailing all the way.

The service and repairs to my car were all excellent. I am very satisfied and grateful. Thank you.

Excellent service

They returned my vehicle looking 👀 great excellent job🅿️

Poor customer service for my point of view

Pleasant, efficient and timely. God job ladies and gentlemen.

Service was great

I was very impressed with you guys service and would recommend anybody

They definitely had my car done in a timely manner and if I had any type of questions they never kept me out of the loop with answering them. Id recommend this place to any and everyone.

From start to finish....everything about this location was over the top AWESOME!!!!! I highly recommend this Service King location at South Holland!!!

They took great care of my car and returned it to me clean. I mean really clean.

I wont trash the review because Im generally pleased with the quality of the repair. However, Veronica..the receptionist...was absolutely the worst experience in customer service Ive ever had. I proceed to my scheduled appointment drop off...Veronica says How can i help you. I inform her Im there to drop my vehicle off for repairs. Keep in mind, this has already been set-up by my insurance company. Im only there just to drop my car off. Veronica does this tap click click motion on the cpu and immediately states NO you dont have an appointment and the only thing we can do today is schedule a walk-around. I can get you in Monday (mind you...its the Wednesday before thanksgiving...8am). Knowing this is not what the insurance company told me or emailed me...i call esurance. I verify the info with them and Veronica is still like NO. After two different service people walk by (a red head man and a hispanic man) and dont intervene as this woman is essentially yelling at me that i dont have a drop off appointment..Veronica did her due diligence and LOCATED MY APPOINTMENT TO DROP MY CAR OFF for repairs. Of course she then apologized but it was too late. Customer service down the drain. Like I said...the quality looks great. But the opportunity to gain my money ??? HIGHLY doubt it. If youre like me and work hard for your money and value customer service...go elsewhere. Its not worth the hassle of Veronica.

Place is a ripped occ.

Brought my car for repairs and I can say these guys are nice and helpful people. They are so fast in having your vehicle repaired and hence you wont have to stay there for long while waiting. I suggest you give them a try!

Caring service every time I needed repair work!

Always helpful

THIS PLACE IS DEFINITELY WHERE YOU SHOULD GET YOUR CAR FIXED, DO NOT GO TO GERBER OR ANYWHERE ELSE. THE STAFF IS VERY FRIENDLY, GREAT COMMUNICATION WITH CUSTOMERS (I didnt have to wonder what was going on because they called me with progress updates), AND VERY HIGH QUALITY WORK.... A VERY POSITIVE HEADACHE FREE CUSTOMER EXPERIENCE.

Great experience. Car was finished way sooner than it was suppose to be. They had cleaned my car inside and out. After they was done, my car looked brand new. Fastest and best service Ive ever had.

I would definitely use service king again it was a pleasure doing business with you Mr. Dawkins.Out standing service thank you once again.Angela Caldwell

I love this place thru out the years Ive been in accident where people have hit my car and these people have been very good to me and my car I trust them to do what they say the can do in a timely time theyve never failed I trust them

Fair prices, honest mechanic. He wont sell you something that isnt necessarily. Takes the time to show you exactly what was wrong and what he did to fix it.The best mechanic around

Great customer service my car was ready sooner than I thought when I looked at the car I didn’t remember what side had been done the car looked so good I definitely recommend this location Great service 🙂

The status updates allow for worry free days!!!

Great service quality work the best the south suburban hands down

The attention to detail was consistent and exceptional. The car was thoroughly rebuilt and beautiful when finished.

They will attempt to give you generic parts.In addition watch the paint job.

Tried to deny scratching my car while they were doing the awful repair job. Had to keep my rental car an extra week or two and they still didnt repair it to my satisfaction. Gave them an extra star because they did paint a faded portion of my hood for the inconvenience.

Kind and friendly people. They do awesome work and very helpful. Great job!

Great service and friendly staff! They did an amazing job repairing my car.

I had to take my car here after a accident. Lets just say I had to bring it back multiple times and I was ok with the work, and no where near happy with the end results

Excellent service

They handled my state farm claim estimate on site and were able to issue a check for the damages on site. They have made having my car got much less painful!

Great customer service

Wonderful Service! Friendly Staff! I needed my car back a day early and they made it happen! I would Highly Recommend!!!!!!!!!!

Very nice good service

No hassles

Super nice and helpful people. Very patient and knowlegable when answering questions

You get what you pay for....... Beware I personally had to go to a different body shop to correct this body shops mistakes....😢😢😢

Was a bit slow but turned out well very clean shop .

Great customer service!

Good

Great service center.

Quality work and friendly staff!!!

Bad customer service

Personable people

Got me in and out