Worked with Mariana U at Portland store for the last month remodeling and purchasing 4 significant pieces. She is a talented designer and goes above and beyond which is a rare find. Although it cost a bit more I stuck with her because she was worth it.
I purchased a dining room set and four barstools. I absolutely love them, very nice quality and Karen Whitty was wonderful to deal with. When they were delivered the leg of the table had a chip of wood missing so I contacted Karen and she said she would put a report in with the corporate office. After a month went by and not hearing anything, I contacted Karen again. This time I received a call from the corporate office. They assured me they would get back to me with a resolution, likely finding a furniture repairer in my area to repair the damage. Another month went by and I received a bottle of touch up paint out of the blue from the furniture manufacturer. At this point I contacted Karen again advising touch up paint would still leave the chunk of wood that was missing very visible and I would like it repaired professionally. She advised she would contact the corporate office and get back to me that day with an update. It has now been 5 weeks since then and I have heard nothing from anyone. 3 1/2 months since my furniture arrived damaged and nothing has been done. I am extremely disappointed with the customer service after the sale and am left with a very expensive damaged dining room table. Seriously regretting my purchase!!
Karen Whitty was a delight to work with! Always providing the details needed to make an informed decision on the furniture and design choices for our home. She has a gift for making you feel as ease while finding just the right piece youll need, no matter the size of the project.
Cabot House couldnt have been more helpful in finding the outdoor furniture I needed. Nancy pointed me in the right direction, sent me photos, put together a great set of furniture, and worked out all the details. She saved me so much time and hassle. Thank you!
I went in looking for advice on the type of furniture that would look best in my small space and a very nice woman named Lacey was more than helpful. She made the experience not only informative but fun. Definitely going back again and telling everyone I know to go to her for their interior needs!
I dealt with Nancy Wheeler whom found very knowledgeable, helpful and very nice to do business with.The next time Im needing furniture well Nancy made it a very easy decision for me.Well done
Working with Lacey was great! She was so knowledgeable and she made recommendations that were exactly what we were looking for! Thank you!
Used to be a great place with high quality furniture. No longer impressed.
Went in unsure of what I wanted and Lacey was so helpful!!!! Thanks Lacey!!!