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uBreakiFix
8149 Warren H Abernathy Hwy, Spartanburg, SC 29301, United States
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uBreakiFix
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Kr
Review №1

Had my phone fixed in 3 hours. Awesome place!

PJ
Review №2

Ive had 3 phone screens and a laptop fixed here over the last few years, and Josh and his staff have always done great work (quickly!) at very reasonable prices. They also have good deals on cases and screen protectors (among other accessories) compared to other places in the area. I would very highly recommend.

My
Review №3

Really good at fixing whatevers wrong with any kind of phone, rather its an ANDROID or iPhone.

Je
Review №4

I have taken two phones and one laptop for repair. The staff and technician were fast, friendly, and professional. I had 0 issues with my tec. After they finished

Er
Review №5

Great customer service, friendly and really fast. Dropped my note 20 off at 12:20, at 2:00 the same day pretty much had a brand new phone.

Sw
Review №6

I have used their services a few times over the years. The owner is very professional and knowledgeable. They have always done great work AND they stand behind the parts and workmanship. I recently had a phone screen repaired that we later had an issue with. The owner was a pleasure to work with and made sure the issue was resolved and that I was satisfied. They continue to earn my business and I highly recommend them.

Sc
Review №7

Great service here! Smart and helpful staff. I’m definitely coming back for all of my phone/device repairs!

To
Review №8

Unfortunately couldnt fix my particular issue, but thats only b/c no factory parts available for what I broke... Honest and informative explanation, tho. Will be back next time I break something.

Se
Review №9

Samsung care made me come here for repair. The bearded guy at the counter is defensive, argumentative, and condescending. Unless you are like me and Samsung care is forcing this as your option, I would go elsewhere. Even after calling day before, making reservation, told my parts were reserved and to have device there at 10 am, which I did, my return time was extended 1.5 hours beyond what I was told. It was even alluded that they may not have the parts that they needed, even though on phone I was assured parts are reserved for Samsung care customers.Why even take the reservation over the phone? Still the overbearing attitude of counter person makes me never want to return. The repair itself was perfect and used OEM parts. If you like verbal abuse and attitude go on in. I will be contacting Samsung care about my experience as well.

Jo
Review №10

They were very professional and my phones screen was fixed within 2 hours and it was a smooth process from start to finish.

Be
Review №11

Absolutely fabulous customer service! So helpful and knowledgeable!

Ro
Review №12

Fast and easy process. Although not cheap.

BB
Review №13

These guys know what they are doing. Got me in and out quick and very knowledgeable about the iPhone.

Va
Review №14

If I could give zero stars I would. These people are the most unprofessional people Ive ever met! They claimed to have replaced the thermal paste and cleaned my ps4 pro when I opened it up it was dirty as hell and the thermal paste was all dried up. Do yourself a favor and go somewhere else, they do mediocre work and lie right to your face. I will never be going back here.

De
Review №15

Could not fix my phone it had to go back to Google. They were very nice.

Re
Review №16

They fixed my phone in the promised amount of time and was very professional and accurate with what was going with my phone

Mi
Review №17

Took my phone in for a warranty repair. Ive had it back for a few weeks and now when I bend over with my phone in my pocket or kneel down it cuts off completely. It also doesnt vibrate anymore when receiving calls or texts. Glad my phone charges again, but the other issues were not present before this company fixed it.

Jo
Review №18

Fast and friendly. Able to fix issue in 5 minutes and didnt charge me for service. Awesome

er
Review №19

I see why his ratings are so high. He did a phenomenal job on my game console. He even send like an honest man. Thats a very hard thing to find now a days.

Ni
Review №20

They made my phone look brand new after breaking basically every part of my screen and frame, for a price that didnt break my bank. It was ready in one day to boot. Highly recommend!

Wy
Review №21

Forget them answering the phone. It isnt going to happen!

De
Review №22

Great friendly service! Fixed my phone like new

Ge
Review №23

I love the fact that they are willing to stand behind their work! My iPhone’s front facing camera did not work and the speaker was messed up, they opened it up and replaced it but later realized the TrueTone functionality stopped working. When I came back to the store, the owner greeted me and after diagnosing the problem he kept on trying different parts and eventually end up putting brand new OEM screen 📺 on no charge. Problem fixed and now they have a loyal client!!!! 👍🙏😎

Na
Review №24

Fast service, great quality

Bi
Review №25

Great place. Very professional!!!

Jo
Review №26

Called about my phone not charging properly he told me to drop by he had it fixed immediately. Very friendly and knowledgeable would recommend this place to anyone. Top notch service👌

Be
Review №27

Great dudes, very helpful and knowledgeable!

De
Review №28

Christian did an awesome job on my phone repair. Super fast and friendly!

Ra
Review №29

Fixed my Samsung S20 screen break, great customer service. Would recommend to anyone.

Ma
Review №30

Outstanding service and same-day repair. Took only ~2 hours to replace a busted screen on my Note 10 Plus. These guys know what theyre doing and the price was more than fair for what I got in return.

Je
Review №31

Fast friendly customer service. Very helpful and knowledgeable employees. And they are fairly priced.

Ko
Review №32

GREAT CUSTOMER SERVICE! Timely repair, seriously the easiest and most professional customer service experience I have ever had. 10/10 would recommend.

Je
Review №33

I was very impressed with the responsive employees. They fixed my phone in a timely manner. I broke it on vacation and was afraid I lost everything on the phone. When I spoke with them I felt like they were concerned and they said within two hours it would be ready once the shipment have arrived. I wasnt able to get it that night cause I had plans but the next morning when I went in they had to go thru my phone to make sure everything worked perfectly and I was satisfied with the work before paying and leaving. They were so professional. I will recommend other customers to them. Also the price was cheaper than anywhere else I found!!

Ow
Review №34

Chandler has get phone etiquette and even better customer service once you are in the store. He keeps you updated the whole time on your service and is very knowledgeable. He speaks positively about his boss which you dont hear very often It was a very positive experience and I highly recommend their service. Oh yea, and they fixed my phone in a hurry and did not try to upsale me at all.

Ya
Review №35

Nice but couldnt fix my issue

JA
Review №36

Chandler and Josh are great and know their stuff also very friendly. I would definitely recommend them. I took a cracked screen phone and in 2 hours I had a new battery and new screen.Thanks so muchJames

Wa
Review №37

Did a great job replacing my cracked phone screen

Ju
Review №38

EDIT(01/28/2021): After speaking with the owner. He explained the situation and made it right. Im now back to being a pleased customer when considering UBreak IFix Spartanburg.

P
Review №39

Best service I ever received. This is business will get all my business for phones from now on! I am impressed!

Aa
Review №40

Great experience would highly recommend

An
Review №41

Knowledgeable and helpful staff, assisted me with information regarding how to fix a launch PS4 with the Blue Light of Death, even though I didnt purchase anything. Will go to again for future work.

Ci
Review №42

Verizon recommended I go to Ubreakifix with my phone problem. My problem was fixed very quickly by very nice employee. I called my husband and he immediately took his phone which was not connecting easily to his charger. Same quick courteous service for him. So happy we know where to go when need a repair!! We will definitely refer our friends!Cindy and Kenny Church

Je
Review №43

Had to leave the phone for 3 hours but they fixed it back to factory new condition.. works great.

Le
Review №44

Awesome, friendly service! I was prepared to pay $$ to repair a charging port on one iPhone and replace the battery on another, but they said the charging port only had some debris in it and it didnt need replacing. And the battery on the other iPhone still showed it had some life left, so he gave me some tips to keep the phone from dying so quickly. All at no charge. Its nice to see that there are still businesses that value customer service just as much as they value revenue.

Mi
Review №45

They were great, fixed my cracked screen in 2 hours. It was the same day I called. So much better than sending off or getting a new replacement phone. they had my screen in stock. Really nice guys, great experience.

Ca
Review №46

My daughter and I went to get her iPhone fixed. The front camera was blurry. Chandler was very professional and friendly. We were able to get her phone back the same day with no issues. I highly recommend this place and would go back for future repairs.

De
Review №47

My iPhone took a swim and was completely dead, but Josh and Chandler were able to miraculously bring it back to life! I was amazed! There was standing water inside, so I knew the chances were very slim, but they knew exactly what to do. They had a specific step by step process and it worked! They provided excellent customer service and it was a pleasure to work with them. I highly recommend them and definitely will use them again if I need to. Thanks guys!!

Je
Review №48

Have a good visit. They were easily able to fix the phone I brought in for a great price as always. I highly recommend coming here for cell phone repairs. They’re very friendly and fix the problem at a reasonable amount of time!

Ma
Review №49

Great experience. Had an official Samsung phone repair request for both me and my wifes device. The screen,frame,battery, and back glass were replaced on both devices the same day. I cannot recommend these guys enough!

Ja
Review №50

Fast and reasonable service!!! Very friendly and knowledgeable employees!!!

Je
Review №51

Did a very good job.

Li
Review №52

Such a great place! I had a cracked screen and I was in and out in less than thirty minutes. Chandler and Eric helped me. Great customer service. Nice, clean place. My info was sent in right away and I was able to get my screen fixed. Great service at this store.

Ri
Review №53

My representative was Chandler and he was absolutely amazing.He was eager with his job. He made me walk away feeling much better than before by his energy.He was time efficient and I did not have to wait a long time for service. He did his diligence and was able to assist and help with all my problems with my phone. Im 100% pleased with UbreakIfitx.

Ca
Review №54

Josh and his staff did an excellent job with my phone. My phone was run over, and they were able to fix it within the hour. They were so friendly and helpful, and I will definitely be back. Thanks so much!

Ma
Review №55

Great people . Would definitely recommend coming here.

Se
Review №56

Dropped iPad off on Friday. They said it’d be ready Monday. I come in on Tuesday because I tried calling and nobody ever picks the phone up. They said it would be ready Wednesday. Well now it’s Thursday and I’ve called 10 times and still have nobody responding back. No communication whatsoever. Plus they have no voice mail.

D
Review №57

Staff was very friendly, personable and upfront about the services they offered. Staff was very knowledgeable. I recommend to anyone who’s having issues with your phone or any electronics. Definitely come here first before making a purchase anywhere else.

Ph
Review №58

Josh fixed my charger port for free! Cleaned it out and charging now... thanks UBREAKIFIX... saved my churchs streaming capability at Silver Creek Baptist Church in Mill Spring NC

Ta
Review №59

Chandler is a great employee and he is an amazing person and I love that he has a great personality and I really appreciate the fact that he helped me out with getting my phone fixed today 6/22/2020 I really appreciate it.

Ty
Review №60

HP.Com customer support has recommended your location to get my laptop fixed professionally. My laptop had a no boot device issue error, but I was glad y’all provided free diagnosed I had no idea what’s wrong with it. With great reviews, I dropped off my laptop on Monday 4/27 anticipating a response within 24 hrs. Since I didn’t hear anything I called Wed 4/29 to follow up and was told they are still working on it, which I don’t mind I just need a timeline, I asked if it was be completed by Friday 4/30 and he said sure but just to be safe I told him I’ll call before I go. At this point, I’m thinking okay maybe they are backed up with other clients I’ll just wait until the weekend.Well it’s Sunday 5/3 afternoon, I’m assuming laptop is fixed at this point, I called to find out the “status” has not changed so it’s not fixed yet still waiting on parts, I would received an email or text if anything changes, ) I say okay, thank you, he then hung up the phone. He could have said we will update you, thank you too, bye..... I feel stupid, like a nagging client or something, I just wish I would have known that or else I wouldn’t bother calling them. (I’m not sure at this point they felt irritated ) but seriously, I am in the service industry myself) as a client and as the provider- there should have been clear explaining or plans of action, anticipated date of completion.I am told parts might come in tmrw (Monday 5/4) and might be fixed if it can get fixed by Tuesday 5/3. I got a missed call on Monday and I tried to call back, voicemail is not set up. I called Tuesday 5/3 nothing, I didn’t want to go to the store due to Covid19 and thought I should call first to save a trip. finally after trying all day Wednesday they finally picked up and told me they cant fixed it. First I thought they were eating on parts, but I guess 1.5 weeks later they just found out it’s non fixable and I have to contact Hp support.What a waste of time for everyone. This might be a place for cellphones but not computers.

W
Review №61

I truly enjoyable and phenomenal experience very very professional and courteous employees prompt service and fair prices no complaints would recommend to anyone great place to have your electronics repaired.

Gl
Review №62

Really friendly. Many satisfied repeat customers passed through while I waited for my free pixel scan too complete. Very knowledge staff.

Kr
Review №63

Eric did an amazing job replacing my cracked screen on my phone!It was ready at the promised pick up time and had great customer service.I definitely recommend checking them out!

Ry
Review №64

Went by with an unusual request for them. My helicopter helmet had two pins broken for the headset and mic. They were able to repair and even stayed after 7 to finish it so I could have it for work the next day. Awesome customer service and willing to go above and beyond. Most places would not have even touched it

Al
Review №65

Great customer service! Chandler went above and beyond to help me with my phone. Free diagnostic test, advice on how to handle the warranty company, he even looked up the phone number for me to call all free of charge. If he did all this to help someone and didnt charge, I can only imagine how much they would do for a paying customer. Very friendly and personable. I will definitely come back for any issues and would encourage others to do the same! Thank you again!

Ra
Review №66

Great place to eat!

Al
Review №67

Awesome service for my computer DVD Writer. Quick, easy and cost effective. Very friendly staff, too! HIGHLY RECOMMENDED

Ki
Review №68

These guys are great! Replaced my screen protector for me in just a few minutes and it looked perfect. Very nice, friendly and helpful. Highly recommend. Will definitely use again.👍

Am
Review №69

Chandler is awesome! So helpful and quick fixing the volume on my Samsung phone Ill definitely be back! Thanks!

Ca
Review №70

Great place, chandler helped me a lot also got my gf phone done in less than an hour

Co
Review №71

Chandler...you’re awesome and so is your team. You were able to make me laugh on an empty stomach with a problem. No one has ever dared to do that lol.Thank you for your patience and amazing customer service today and for assisting me with getting my claim to the store. Thanks again.

Jo
Review №72

Did a great job replacing the battery in my Galaxy Note 8. They also replaced a battery for me on discontinued Bose Bluetooth headset. Will definitely go back if I need other stuff fixed.

Br
Review №73

I was having a problem with my cell phone connecting to data and verizon couldnt help. They just told me to buy a new phone so I took it to Chandler at ubreakifix and he was really professional lively and quick to tell me what was wrong. Instead of telling me to get a new phone he actually told me what the problem was that I was having. Really liked these guys. They didnt even charge me to figure out what my problem was. Definitely recommend. South out to Chandler

Tr
Review №74

I went for a screen repair and they broke my phone more then it was when I took it.

Dy
Review №75

Highly recommend! Replaced the lens on my camera had me in & out in no time!

So
Review №76

Did a great job.

Er
Review №77

They will check for Free your device and provide you with an estimate prior fixing it. Repairs are fast and effective and also they provide warranty. Highly recommended. 👌🏻

Mi
Review №78

My ps3 decided to play dead, so I took it to this store. Unfortunately the hardware had died, but josh was able to fix it for me within 3 days. Did an awesome job, my ps3 actually works so quickly now lol. They were very responsive, answered all my questions. So thankful to have my system back.

Ch
Review №79

Chandler was very helpful with my phone. He showed how to fix the issue with my phone for the future. I definitely will recommend him to other people

Ro
Review №80

Service was quick and easy. Staff was pleasant...even made it fun! Work was great...no issues or concerns.

Do
Review №81

Chandler’s assistance today in our Spartanburg SC location was amazing! I had several issues with multiple devices and he was able to fix them all at a great price in a very timely manner! I am completely satisfied and endorse this location!

Ke
Review №82

I had the screen replaced on my note 9. They replaced all glass frame, and battery They finished the phone quickly and it is as good as factory new. I couldnt be happier and I would recommend these guys without reservation. A1 Customer service and quality of work.

Sc
Review №83

Great service great prices would recommend them to everyone.They fix all brands of phones. Go see Chandler, Eric, or Josh today. Thanks again for the great service.

Da
Review №84

Fantastic customer service from the beginning. Extremely helpful and informative. Honestly Im shocked at how well and professionally done my phone looks now. I came in with a broken screen, on my note 9, that a ratchet fell on and took a chunk out with it. They replaced everything, made sure the screen is perfect. Its OEM parts and of the best quality. I would recommend these guys to anyone. They are cheaper than everyone else I looked at, and they are certified by Samsung. Definitely an 11/10, would break phone and get replaced here again.

Ol
Review №85

I had an amazing experience with uBreakiFix. I brought in my Samsung with a broken screen. They explained everything to me thoroughly and in a few hours I had a brand-new-looking phone in my hand. The service is awesome, very professional and fast. No hassle, no problems whatsoever. 5/5 stars, definitely recommended!

La
Review №86

I have never experienced such amazing customer service and Im blown away that they were actually able to fix my phone after I ran over it with my truck. I wish I could give them 6 stars. Josh was very reassuring at the outset even though I thought my phone was toast and low and behold: it looks like new again (besides the sides which are still pretty scuffed). The fact that it turns on and I didnt lose any of my stuff is a miracle! Great job guys!

Sa
Review №87

Eric and Josh did an excellent job on my phone. People skills are phenomenal. My phone looks great. I highly recommend them.

KK
Review №88

Clean and professional space, reasonably priced and honest people. I brought my tablet to get fixed and was given the cost of the job. However within 15 mins I received a call from them stating the problem was due to a loose part and there was no charge to me. They could have easily kept the tablet and charged me the $150 for the job. I would definitely go back to them if needed

Sa
Review №89

Chandler was very helpful and I would recommend to their shop highly !

Jo
Review №90

Josh and his team replaced the battery in my older Apple iPhone today giving it a new life. In addition to not having to spend $500-$1000 on a new phone, it was done in 35-45 minutes the same day (vs waiting 2+ weeks for an Apple store appointment) and saved me somewhere around $40. Recommend without hesitation.

Ja
Review №91

Great customer service and I was in and out of there fast. A big thank you to Chandler who was very helpful and professional. Ill be back and will recommend to everyone!

Ja
Review №92

Great customer service ...great price... quick return! They got my drone back in the air. Highly recommend!

No
Review №93

Dropped off my XBOX One S for not powering on. Motherboard had water damage. They said it wasnt worth replacing it and didnt charge me a dime. They even took the game out of the DVD drive for us! I reccomend them to everyone.

Bi
Review №94

Chandler served me today and was very friendly and cut straight to the chase. I was in there maybe 10 minutes before my phone was fixed and he gave me a very good price on getting it fixed

Ce
Review №95

Brought in my Pixel 2 that had no screen and they had it back up and running in less than 2 hours. Works perfectly fine and extremely happy with the customer service that was provided. Would for sure recommend.

Ad
Review №96

Great place reasonable prices. The guy josh is awesome fixed my phone at descent time and awesome price.

Ma
Review №97

These guys were great! The best prices around and definitely had it fixed faster than other places I checked! Very friendly staff! Definitely recommend for all repairs!!

Sa
Review №98

Chandler was great in helping and explaining everything that I came in about with the problem I was having with my phone. He is a great representative for UBreakIFix.

Al
Review №99

Very affordable and quick!

Ra
Review №100

Took my Nintendo Switch to fix the screen and when i got it back, I didn’t work at all. Never use this place

Information
14 Photos
100 Comments
4.7 Rating
  • Address:8149 Warren H Abernathy Hwy, Spartanburg, SC 29301, United States
  • Site:https://ubreakifix.com/locations/spartanburg?utm_source=google&utm_medium=gmb&utm_campaign=spartanburg
  • Phone:+1 864-586-1188
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer repair service
  • Data recovery service
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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