Awesome workers they struck up conversations with me and my brother and they almost got me to buy a Minecraft tnt lamp I want to go there again
Good place for an even trade on todays hottest games and ect.
Love everyone who works here best staff ever
Store manager is just the most dreadful human being to deal with . Walk in to the store with my wife and daughter to be “ greeted “ by the manager and his girlfriend who is visiting . After my daughter made her selections we bring them up to the counter to be told “ I don’t think I have these, I just sold the last ones a few hours ago .” I should have guessed that seeing as how the boxes for sale are on the shelf . Then just dead silence at the counter till he just looks back to the conversation he is having with the girlfriend. I went to Best Buy behind the store and bought the same games for more money just to spite GameStop . It’s hard to imagine with this type of service how they are in the shape they’re in . Please fix this store to make it a place people actually wanna shop in again I for one will never set foot in that store as long as that management team is there . If I could give negative stars I would .
Worker never talked to us..we just left the atmosphere was not good
Walked into pick up my copy of Call of Duty Modern Warfare that I reserved months ago and totally forgot I did. The store was neat and tidy, really easy to grab and go If you knew what you were purchasing. Staff greeted me on the way in with eye contact which i personally appreciated. Picked up this beauty on the way out, OVERWATCH ULTIMATES! Very details collectable action figures. Makes a great addition to my collection. Happy Holidays Gamers!
Great place!! Manager and assist manager was able to order my family a Switch!
I shop at this GameStop quite frequently and in my opinion it is the best game store in the area. The environment is very welcoming and everyone is knowledgeable on all things gaming. The service is fast and always friendly with a truly professional group running the helm...why would you go anywhere else?
Horrible customer service, attempted to return an item I purchased online and was within the timeframe and policy and the associate Austin told me that since I bought it online that I would have to send it back myself?? Showed the uneducated associate of their own policy,the policy on their corporate website stating that online merchandise CAN be returned to any gamestop location then he states the manager said we cant do it, its managers discretion, really?! stop making up your own policies and follow your companys policies and procedures as you are getting paid to do so, nonetheless I contacted the corporate office on site and the customer service agent instructed the associate Austin to COMPLETE the return 😀, truly dont understand why they made it so complicated and wasted time, for what!? The agent made him do it anyways, unreal...
I perfer this location because it still offers retro products such as nes snes gb gbc gba and sega
My son inherited a bunch of old games and the girl working took a lot of time to help him find out if they were eligible for trade. Friendly, patient, knowledgeable and competent! Thank you!
DONT waste your time here. I give 1 star because I paid TWENTY DOLLARS for a game. It was a code to download minecraft. Well, THEY DIDNT CHECK THE TITLE OF THE GAME. They said it was xbox one edition, but i put in the *NON REFUNFABLE* code and it was BEDROCK EDITION. CHECK WHICH GAME IT IS BEFORE YOU SELL IT!
This place is all right if you own a newer gaming system. However no retro games and not a huge selection.
Super rude employee (big Hispanic guy) then asked for his name and store number to call corporate he gave me a fake name and wouldnt tell me the store number slow enough to understand it!
My kids go here for all there pops.
Staff is always friendly and very helpful.
This is one of the best locations I’ve ever been to. They treated myself and my son wonderfully. They listened and answered every question we had to the fullest. The staff here seemed to really enjoy their work and that’s nice to see.
They dont have anything was looking for three things left with nothing they say out but can order it for you. I can do that myself I went to the store to get it now not order it bad store.
Austin was a big help! Treated my kid and myself very well. Definitely continuing to shop here.
Great place to get games but no Xbox 360 parts th
I would really like to see more Xbox 360 products and games
The website says they had Xbox 360s so I went to the store and they dont carry them anymore whats that tell you
Love this place! Eludin is always so cheerful and helpful!
Ive only been here once and that was for a Christmas gift for my son. They had what I needed & it was even on sale, cheaper than the other stores. In & out, thanks to them being knowledgeable & me calling ahead of time.Ill definitely be back for more games, new & used.
This is a nice store and the employees are friendly and helpful but this store has a dated layout. I wish they could remodel it and reorganize where everything is. Its a open layout but it feels very dated. The prices are very fair and even when its busy Im in and out fast.
Daughter bought a used Game Boy 2DXL. It didnt work. They exchanged items with out question. Super friendly staff.
Great selection, super prices.... will definitely be back for cool accessories for the Switch!
Its a video game store, the women working today was very helpful and easy to talk to! Great service
Went in to kill some time while family was at AT&T next door and the staff was super polite. They pointed out some specials and told me about saving even more off clearance products. Ended up spending around $30 and got some really cool stuff. Definitely will go back to buy more !
This is the only GameStop I have been to that I have walked away from satisfied. Only complaint is that the selection could have been better. Over all, very pleased.
I brought my grandson here to buy him a couple new games and was treated wonderfully! The employees were very pleasant and helpful.
Always friendly and helpful this is my go to shop in town
All the good employees have left or moved stores, save your time and avoid this store
Excellent customer service..the manager at this store is always very helpful and very kind and patient to my young son.
I was surprised that yes the rest of these reviews are accurate. I was also assisted by Richard over the phone. I was simply calling to inquire about a Pop! Bobble head toy that was proving difficult to find during the holiday season. I was told by another store that this location had what I was looking for. When I called after the 7th attempt at 12 noon on a Wednesday my call was finally picked up. Richard answered the phone with a simple Hello this is Richard. I asked for what I wanted and he told me he didnt think they had it. I asked if he would mind looking, and his response was that there was no need because he was sure it wasnt there even though I was told by another store they had it in their inventory. Maybe they didnt have it. Maybe he knew for sure. But he didnt look it up in the computer, he was short, and rude about the whole situation and seemed as if he couldnt be bothered w my questions. In short, believe what you read here, this store is terrible in customer service and this joker Richard who is running the place is a really rude, douche-bag who feels as if he cant be bothered with simple questions or anyone who asks him to do his job.
Great deals and prices! The pro card has given us a lot of discounts and get a free gamer magazine
Bought a Nintendo switch and some accessories a couple days before Christmas. When my girlfriend opened the screen protector it was already cracked. Took it back the day after Christmas and the manager could care less. Told me I had to send it back to the company even though it was sold me to me broken! And the warranty says GameStop is authorized to replace it! Go to Walmart or target for any gaming needs. Place is a rip off and will go out of business soon hopefully.
Gamestop is great always have the newest games and the staff is knowledgeable.
Great experience to go there with the amazing employees there with amazing facts to know for a good deal.
Great Customer Service every time Ive come here.
This is my sons store. I just go for the ride. Staff is friendly and knowledgeable. Forget the walmart and targets this is the place to go.
Got some good deals on my trades, staff new older and newer internet culture so jokes were well received, gave recommendations and saved me some money on the game I wanted.
Friendly staff.
I love this store. Staff is very helpful
There employees dont know there own return policy, there is an employee by the name of Alexia who treated me very rudly and even cussed my wife out because we were simply trying to return merchandise that had only been purchased no more than 15 days and was new and unopened. Not to mention it took 2 hours to get ahold of corporate who did not even have the decency to follow up with me on the incident. I will never do business with game stop because of the lack of respect or car for their customers and there lack of customer service. Not even the store manager followed up or anything.
Great store, friendly staff and good selection of games
Salesman was a wealth of knowledge answered all our questions very helpful
Stopped in to get my wife a Nintendo DS. Helpful man at the counter that helped us with the best deal possible for our budget.
The staff here is always very friendly and very helpful.
Awesome the lady in the store pointed me in the right direction and helped with every question I asked
This gamestop carries games in stock for old systems, super Nintendo, Sega, gamecube, playstation, ps2, ect
The staff is very friendly. Always offering to help you find something or suggestions to fix an issue.
I love Game Stop. people who work there are always willing to help.
Awesome. Good prices. Friendly helpful staff!
Pretty good place with decent selection. Trade in values could be higher
They have allot of games at decent prices. Dont trade your stuff in here though.
Great service good selection and prices
Love buying games for my kid here. Great prices. Join
Quite possibly the worst retail experience of my life. Rude and Obnoxious and thats the Store Manager and Assistant Store Manager Matthew, no wonder they cant keep any decent employees. Save your time and go to Best Buy.
Nice friendly knowledgeable people! Lots in stock! Quick sales!
Had a bad experience along time ago, and never went back. Too much to get into, but it was enough to make me stop going there.
This GameStop on little Rd is the best one in the state the employees make you feel welcome and are always inviting like coming home for the holidays
Andy is new and still learning. great customer service
Eludin the manager was the most helpful person made my sons day. .. thank you
This store is great now with the new management!
Great place to get all you gaming stuff
Nice employees I got my ps4 here, really nice people who also helped me set up my ps4 over the phone after I bought it!
Great help everyone was super nice and they immediately helped me find the product i was looking for
Great service excelent employees
Friendly staff good prices
Great store and the employees are very helpful
Nice place,nice people,I give them 3 stars due to the buy back policy,its horrible, I sold them 1 game 10 years ago,will never again or wont buy used games from them either due to Thier all for profit system.
Fast and friendly help and they always have what Im looking for
Great place good service good deals!! Im very happy!!
Cheap games but dont expect much when trading in yours. Better off trading or selling on eBay or with friends.
The place is clean and staff is helpful.
Great store, friend knowlagable staff, great deals, and thier powerup rewards program is worth the investment. Would recommend100%
Want knowledgable people to tell you anything about video games? This is that place to go. The preowned games selection is fairly priced and the staff knows a lot about video games usually. Sometimes they slip up but no one is perfect. But the streak notmally left on me is one that gives them a 5 star bonus. The perks card is a good csrd and the point system can get you some good stuff!
Over Priced But My Fiance Goes There Way To Much Lol
Nice place n ppl r helpful n friendly!
As always a great place to shop
Another gamestop, service was quick even though they were training someone.
No one said hello and dirty toilet
It was great and lots of fun for the kids
The store has lots of video games new and pre-owned to be purchased. While the selection of games is vast the prices are also quite high especially for pre-owned games. In fact sometimes the pre-owned games are more expensive than what you could buy them for new either here or at other places such as Walmart and Target and Best Buy.
Horrible phone ethics. Horrible in-store customer service. Horrible coordination between corporate offices and local stores, dont waist your time with an issue, 5hese little stores have no power to do anything without asking corporate. Also, corporate offices will never answer the phone so your issue will never get solved.
Very helpful wife just bought me an Xbox One X
I got 60 cents for selling to them a ps4 and a xbox
Terrible customer service. Poor inventory. No help at all waste of my guess going there yesterday... Kids behind the desk looked high as a kite.
Good for of you want sell or buy a game in under 5 minutes
Very Friendly Service And Funny Employees
I came here after I closed my restaurant for the day its called Thai hotspot down the road from there
Great place and service with a smile
Friendly service and if they dont have it they can get it
Amazing service very kind and helpful!
Vidieo games. Whats not to love
GameStop stores have plummet to a new low. The employees act like your more of a nuisance.
Very fast paced. In and out