Moving can be a horrible and difficult event. Let me just say how easy and pleasant these individuals have been over the past few days. I would highly recommend using this U-Haul facility on Clearlake. The customer service was impeccable and I cannot express my gratitude enough for all the help. Hands down, best experience of the whole process. Keep up the great work guys! And thank you so much Trenton!!!

Trent was awesome and I dont know the other guys name but they were amazing and helped me with all my needs.

Rented a truck and storage unit with no hassle the best customer service! Stephen was phenomenal from the second beginning to the end. I’ve used other trucks before and their service and equipment doesn’t even compare! Thank you Stephen for making this process so easy and fast!

Used U-Haul for the first time,by myself, today and was thoroughly impressed with their customer service. I was able to easily navigate their website in order to reserve a truck and then picking up the truck and retuning at the Clearlake location was simple and quick. I truly appreciate the ability to reschedule ( due to the weather) and also appreciate the quickness of the drop off process. The young lady who helped me with the drop off process was excellent in getting me out of there! Will definitely be using this location again.

Beautiful location and conversion of the former Kmart

The service was excellent I forgot the lady name but she was really really nice also the dog was a nice touch she greeted us when we came in but I think this is a really nice place its clean I feel like his family oriented and and they were nice and fast I was stranded in Springfield and needed a car dolly And a small truck to bring my car home and they came in through the clutch and I definitely appreciate them I was glad that I met them as well

Thanks to Stephen for all your help and making everything go smooth and easy. Excellent service!!

Prompt and professional. Facility is super clean and would definitely do business with them again.

Professional personable prompt and punctual. Loved the Van very new. Perhaps an operating highlight/tutorial might have helped

Got help when it wasnt supposed to be necessary. App needs work.

The last was LITERALLY pulling her hair out in front of us because she charged our card twice. It over drafted our bank account. She had absolutely no clue what she was doing.

Has everything you need to move

Very nice people. The van I rented was clean & drove well.

July 2021 Avoid location at all costs. The manager is lazy. Does not want to do his job. Should not have a job in customer service!

Love having an indoor storage option.

Fast & friendly service, helpful staff

Great place

Top notch service

Outstanding service they even cleaned the windows before they gave me the truck

Ill use them again. Located in a former Kmart building, they are renovating it into a mega center with Pods storage, rentals and such. Good folks to work with.

Nice big and spacious facility, people are helpful.

Veery courteous young lady at the front desk.

They did everything right by us! Couldnt have asked for any customer service.

Clean place friendly help.

Great management. Straight forward.

It was nice, roomy and clean.

Very professional. Huge store.