These storage units are pretty safe and climate-controlled. The ceilings are high for stacking but lighting isnt great in the units.The facility is clean and the staff is friendly. The facility is huge so it could be a lengthy trip to get to your unit (costs the same as closer units) and they offer free carts, a few of which are easy to steer, some are much harder to steer and are wobbly. On busy weekends they disappear quickly.The staff arent always very knowledgeable about the limitations of their discount offers and other details, and they wont tell you how limited access is to your unit or how poor their hours are before you move in. (Weekends in particular are very limited and theyre closed on major holidays, despite some of them being popular moving weekends. You cannot access your storage unit if they are closed.)And a personal pet peeve of mine is they dont regulate how long you can leave your car in the unloading bays after youre done unloading or force consideration of leaving space for others. So people often park poorly and take up 2-3 spaces that others could park in at the loading bays. People wander off to reorganize their storage unit or something and leave their vehicles so others have no place to load or unload near the facility. Simple posting and enforcing some common sense and basic consideration on this would really go a long way, especially to offset the major inconvenience of their very limited weekend hours.So for the high cost to store here, these are some things that you might want to consider in deciding if its the right place for you.
Great place to have your stuff is very secure security when the staff is great
Very clean and very organized really feel safe storing our stuff there and the people are very nice that work there
Nice folks...clean
I have had my storage unit for several years now and can honestly say that its one of the better places to store your stuff! They have excellent prices, excellent service, and I love the auto pay feature on their site! We have no plans to pack up our unit anytime soon.
Great customer service, super clean facility. Bit more pricey, but security is worth it. Only issue is limited access hours.
The staff is absolutely wonderful. The reason for the three star review is their hours. Theyre incredibly restrictive. The closing time is way too early, especially on weekends. I really hope management can appreciate the need for families to be able to Have access later in the evening to make it more convenient for people... Especially those of us who have a job that many times ends at 5:00. Other than that, but facilities very clean and the people in the office are very friendly and helpful.
Staff is great, hours are limited at times.
Outstanding service, clean, professional, NO mice, rats, or dust, great security, belongings in storage units at room temperature or a little cooler. You dont have to worry about anything getting too hot or cold in the units, as temperature is regulated. The best storage unit, most secure, most professional. 5 Stars from me. The staff, Mike, Dan, and the others deserve a raise. They are excellent with customer service.
Great place. Clean. Friendly. Safe. They always return my call if it’s missed.
Fantastic staff who are friendly and ready to help. I’m a student who has never had to do something like this before and I really appreciated how helpful they are and how easy it was. I definitely recommend this place to anyone, especially other college students who need a place to store their things for the summer.
Phenomenal staff, Dan, helped me find the best unit for how much stuff I have! Was able to do 50% off my first 3 months with auto-pay!
Excellent ServiceUsually Through DanAlways a pleasure with great reasonable pricesBuilt for long lasting intense weather conditionsI definitely recommend this service
Easy to rent a storage room, friendly staff. All storage rooms are inside, no exposure to weather while accessing the units.
Don’t recommend. The person that works in the office rather text all day than do their job. We needed help figuring out the access code and he acted like we were asking for an arm and a leg. Very rude and unprofessional. Their hours also suck. It’s almost impossible for us to make it out there working full time and then some. We even tried to go 5 minutes after 4pm and although there was other people still there, they refused us.
Good storage and the price is reasonable. I pay extra to be in the first floor but it provides easy access and faster moving. I recommend them.
My whole experience was easy and quick, the guy Dan who was in the office helped me every time I contacted the place and even checked me out. He made the whole experience seem less and unexpectedly enjoyable. If I have to use another storage place it will be them again.
U Store is a very nice storage facility with easy access and great security. Dan was very helpful in showing me around and answering any questions I had and the prices are on point! Thanks for all you guys do at U Store!!
Very professional dan was every helpful would recommend this place to any and everyone
Love this place staff are great its clean
This is the best storage Ive ever rented! Thank you.
Staff is always professional and ON POINT. I really trust and rely on their top-notch security. Reasonable and well maintained.
The staff was nice and pricing up front was descent. No hidden fees or gimmicks.
This place is hands down the greatest place to store anything! DAN, THE FACILITIř>] AROUND EXCELLENT EXPERIENCE. Mention my name during ur rental process. referral
Great staff and very nice facility. I didn’t even have my unit for a month but had a great experience
Friendly and nice staffs. Secure and clean. Easy access to where we’re staying at. Well maintained. Air con is good.
Great customer service, explained in depth the details and expectations. Facility was clean and the covered loading dock was very helpful.
Good place to store stuff. Covered loading area.
Easy access for loading..even covered from the elements.
Nice and friendly clean secure accessible from freway. Wish had later hours though.
Dan is great, facilities are clean and well kept.
Helpful staff, clean facilities.
Awesome response time!
Easy access, safe, temperature controled
Easy to access, safety, good price.
My only complaint is the lack of accessible hours.
Nice facility
Nice place
No complaints!
Friendly and helpful!
Big facility
Controlled temp
Ok
Live it
Yup