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INFINITI Of Tallahassee
3377 Mahan Dr, Tallahassee, FL 32308, United States
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INFINITI Of Tallahassee
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Ce
Review №1

This dealership is THE BEST. Needed one of the salesman to explain how to operate the menu on my car. Paul was so patient and knowledgeable . He solved all my problems. I have never had a problem with this dealership: Paul is a valuable asset to the company!

Vi
Review №2

Paul did a good job in helping get my vehicle. He stayed late to make sure I got it all taken care off. If you need a car go to Paul

Ch
Review №3

Ed Baker of Kraft Infiniti is the best car salesman Ive ever met. His customer service skills are amazing. I was looking to buy a new family SUV and was pretty much sold on a Chevy and just by chance, I visited Kraft Infiniti in Tallahassee becuase they had so many vehicles on the lot. Chevy had none. Ed was so helpful and patient when I was looking. I met with him in person and over the phone for a few weeks before I decided to move forward. The Infiniti brand pretty much sells itself but my experience in car buying has always had more to do with the dealership becuase that is who takes care of the car for future needs. The new Kraft dealership is state of the art and they really know how to serve people. Its obvious they get special training to always put the custmer first, very much appreciated! Anyway, Ed went above and beyond for negotiations, the sale was super easy, and he has continued to check up on me to make sure I am satisfied with my QX80. He even came to my house to program my garage door openers!!!!! Thank you Ed and team. I highly recommend purchasing a vehicle there!

Li
Review №4

The service department is the best in Tallahassee. Mr. Futch is such a great guy. I never feel their teams is trying to unnecessarily sell me services on my car.

Ch
Review №5

I recently purchased a vehicle from Kraft Infinity and had a great experience. Ed Baker was fantastic and went the extra mile in addressing all my questions or concerns. He even stayed late to make sure I understood all the features and that the vehicle was perfect. He and Kraft have continued to make sure my needs are met. Wonderful service. I would recommend him to anyone purchasing a new car.

Ja
Review №6

The most painless car buying experience EVER. Roy and Paul were super low pressure, answered my many questions professionally and timely, and were an invaluable resource. They worked hard to make my completion of paperwork experience as fast as possible as I am from out of town and was in a bit of a time crunch. I love my car and I love Kraft. Will definitely recommend and be back when I am ready for my next vehicle!!

Vi
Review №7

Great service and very professional and courteous staff. Tony Knight is the best salesman Ive ever dealt with. I can call him anytime and if he cant answer I know that I will get a call back soon everytime! Scott in service is also a go to employee for us!

Da
Review №8

Service buyer beware! Service Department is a rip off. Charged my wife $300 for a transmission fluid change, everywhere else in town is at $50 to $100. Just had my car done for $70. Car was brought in because the fan belt was making a noise and they diagnosed as a bad belt and charged $203 to put in a new belt. Noise never went away, we took it down the street and another mechanic said it was the fan, not the belt so we had to replace the fan, the $203 for the belt and service was a waste. $50 to change two bulbs. $835 Total bill and original problem was never solved, at least by Kraft Infiniti because we will never step foot to purchase or service another vehicle there again!

Mi
Review №9

A very positive car buying experience. Would recommend to anyone who needs a vehicle in town.

Ke
Review №10

It was a pleasure to work with Tony Knight as he attempted to find us a car. He took the time to review our credit and help us set a plan to get a lower interest rate while he finds us the car that we are looking for. Look forward to working with Tony in the near future.

Qi
Review №11

Very friendly service. Thanks

Ma
Review №12

All around, my experience here was a 5 star. On Paul Maraists day off, Tony Knight filled in answering all my questions and insured my comfort. Janice was helpful in my getting my credit unfrozen and Roy promptly completed paperwork. With everything flawlessly in order, My new car was delivered to Thomasville the next day and Paul patiently took all the time needed to get me acquainted with this new computer on wheels.

El
Review №13

This was a great experience, I arrived this morning and was sent to the new Infiniti center. It was an amazing experience. The facility is beautiful and their team provided exceptional customer service.Thank you for an amazing experience!

Gw
Review №14

Very good customer service

Ca
Review №15

Marcus was amazing. Very easy to talk with and didnt force a sale.

Jo
Review №16

Im giving Paul Maraist a five star review because he is the best salesman there at Infinity.He never forgets his customers even after the sale always accommodating willing to help at all times.Will use him as my salesperson again

al
Review №17

Great service, and the waiting room was comfortable with TV, some free snacks, etc.

Li
Review №18

Infiniti of Tallahassee made my car purchase quick and painless. Paul Maraist is a fantastic sales consultant who answered all my questions and provided just the right amount of guidance to help me select the best model for me. I love my new infiniti QX 50! And there are few words to describe the over the top professionalism of Janice Gibson...she knows how to run a dealership. Third vehicle purchased at Kraft dealership in Tallahassee. Go see Paul!

Ki
Review №19

Kraft Infinity is a pleasure to deal with when it comes time to buying a car. The new ownership has greatly improved the environment. Will Drake was excellent to deal with. He was professional, transparent, and nice. Where other dealers may show bias when dealing with women, Kraft Infinity did not. Great job!

A.
Review №20

Great employees and awesome vehicles but their service for vehicle times are very long.

Al
Review №21

We drove over from The Villages and arrived 30 minutes before our appointment. They were quick to process our service request even though we were early. They were very professional and efficient. They even offered to drive us anyplace we would like to keep us busy while they serviced the car

Sa
Review №22

Great selection of new and previously owned vehicles in pristine condition.

Li
Review №23

Sales manager, David Hunt went above and beyond for our son Dylan who was stranded in Tallahassee trying to get home from FSU ( a 5 hour trip). David made sure that his car was in driving condition on two separate occasions, despite the fact that it needed a major repair. David is a kind man and for that we called him our angel. I strongly recommend this dealership. They are honest and helpful. Unfortunately, you cant say that about most dealerships now a days, which is why we ended up with a faulty vehicle in the first place.

Cu
Review №24

AMAZING Customer Service!!! You all could definitely give some lessons to other dealerships Ive been to. Thank you to your staff in your service department.

Do
Review №25

Paul Maraist is the sales associate to see. His service is impeccable and professional. Paul and everyone at Infinity of Tallahassee made our experience seamless and easy as possible!

Br
Review №26

We bought a brand new 2019 Infiniti QX80. Within a couple of months the battery died. We replaced. Within a month that battery died. We had them service. Two months later, same result. Service. Same result. Three times. We threatened the lemon law. Finally traded it in at a HUGE loss for a new Yukon (45% decline in 15 months with 23k miles). After the trade, the dealership tried to move the vehicle and... it didn’t start. Fair warning for anyone wanting to buy a new Infiniti or deal with this dealership!

Kr
Review №27

UPDATE: The following day I was contacted by David Hunt and he worked all day to get me the deal and the monthly payment I wanted. Ed Baker continued to be a great help and the service was great from then on. If you go there please only deal with David Hunt or Ed Baker! Thank for changing the experience to a good one!The sales associate Ed Baker was a pleasure to work with, however his manager Doug was rude and did not care if he sold a car or not, nor did he care how he treated his customers. When Doug was shown that the price of the car we were looking at was higher than many that were available ( the ones that were available were out of town, newer and a lot fewer miles) he decided he would not budge on the price. He said he could not come down even $30?!? We were trying to buy local to help our local economy but we will take our business elsewhere. I will never recommend this place to anyone I know and the sad part is Tallahassee is a small town, so if Doug continues treating customers this way it will eventually hurt the business. Please look around before you look here, they like to raise their prices!

Do
Review №28

I would like to take time to mention what excellent service we received from Will Drake. He returned my initial call promptly within 5 minutes, and took time to explain and answer all of my questions. We had a few calls that day. Because Will was so informative, and very gracious, not at all pushy or overbearing, we decided to make the drive to Tallahassee. We had not planned on making that trip, but because of Will we did and I am very glad we did. When we met him on Sunday, which he was exactly on time as scheduled, he was just as pleasant, very informative, and definitely not overbearing. There were a few times that he recognized that my husband and I needed to talk privately, he gave us the opportunity to do that, never pressured us in any way. Working with Will made this one of the easiest times we had bought a car. I would recommend him to anyone that is seeking to buy a vehicle, and does not want to be pressured. All of the staff on that Sunday were very pleasant, professional and gracious. Great group of staff, and once again Will was excellent. Thanks you so much, and we do love our new vehicle. Craig and Donna Ragan

Ja
Review №29

Had my 20,000 mile service done past week. Very professional staff, service advisor Tim Brown was courteous, professional and very knowledgeable. Will continue to have my Q50 serviced there.

Ed
Review №30

Paul was very professional and knowledgeable made my shopping and purchasing experience easy keep up the great work

Ma
Review №31

Paul from Infinity is certainly a wonderful individual to work with. He was kind, considerate, and helped me throughout the buying process as a first time car buyer. His attention to detail is unparalleled and he answered all of my questions in great detail. I highly recommend Infinity- ask for Paul!

Mi
Review №32

I have purchase a few cars over the years, this is the best experience yet. Will Drake was friendly, patient and knowledgeable. At no point, did we feel any pressure from them. Will answered all the questions. We were just shopping and visit other dealers in town as well over the weekend. We werent even sure which vehicles we want. Long story short, we end up purchase the 2019 QX60 from Will at a great price and the life time warranty certainly help. Whether you are buying or just looking, give Will at Infinity a call and check them out, you wont be disappointed.

L
Review №33

We had a fantastic experience at Infiniti of Tallahassee. We saw a car we were interested in online and submitted an interest request at 11:30 pm. Sure enough, as soon as the dealership opened the next morning, Will called and said he would have it ready for us to test drive around lunch since we were coming from out of town. Will was great to work with! Great sense of humor and answered all our questions. We will gladly recommend Will and Infiniti of Tallahassee to our friends and family. Thanks again, Will!

Ri
Review №34

Excellent experience with Kraft. Will Drake helped us find a really great Infiniti crossover with a good price. Highly recommend going here!

Da
Review №35

Great place to buy a car!Paul our salesman was extremely knowledgeable of the vehicle and not pushy at all. I was there with my mother who was purchasing the vehicle. They were very helpful with her the entire time.Mrs. Gibson is one of the best. She will do her best to earn your business and treat you fairly. They were very honest from the beginning and did not ever try to take advantage of my mother. Thanks Paul and Mrs. Gibson. My mom is loving her new car!

S
Review №36

Tony Alexander did a fantastic job! The purchasing process was smooth and stress-free. Tony went above and beyond to make sure that my husband and I were satisfied with our vehicle purchase. My husband thoroughly enjoys his Q50.

Re
Review №37

I was referred to this dealership by a colleague of mine and must say this was the best experience Ive had with any dealership. I worked with Paul throughout the process and never once felt pressured to make any sort of decision, nor did I feel that I was being taken advantage of in any way. When I arrived to test drive the vehicle everything was already waiting for me and the entire process went about as smooth as can be. Anyone who is in the market for an Infiniti, I highly recommend this location and I would definitely recommend Paul as the person to work with. He answered all of my questions and was very direct with all of his responses. HIGHLY HIGHLY RECOMMEND!!

ja
Review №38

A pleasure to do business with.

Ch
Review №39

Sales Rep, Paul, was extremely knowledgeable about the car I was looking at, the infinity. He understood the different trim models and what was in each package of up grades. This was really helpful in the decision making process of getting the most of what I wanted for the money. The location manager, Janice, communicates well which is important when my hubby and I negotiated price. We were not easy on her or Paul. She readily provided information on other cars we were looking at and helped us see the value in our purchase with her offer versus other options at other dealerships. When all was said and done we left with the car and felt like we had brokered a deal that left us happy about the whole process.I did feel put off by the credit managers exchange as he offered an extended maintenance contract. He offered, I said I dont need that product and he said bluntly, Why would you not want it? His response to me was demeaning, like I did not know what I was doing. Overlooking this 20 sec exchange, our purchase was with fair and respectful. I would go back again and would recommend it to my friends.

Ha
Review №40

I am so happy with my Q40, I love it!! Thanks to Will and Napleton Infiniti I was able to get my dream car. They were fast and efficient with the purchase process. Extremely welcoming and professional. Will was very helpful and all around great guy! Thank you guys so much!!

St
Review №41

My experience at Napleton Infiniti Tallahassee today was superb from beginning to end. Paul did an excellent job getting me set & ready to go before I arrived. When I walked in...a little early, we got right to work. The entire staff that I worked with treated me like a valued customer. Highly recommend!

Ar
Review №42

Today was my first maintenance journey to Kraft Infiniti!!!! I was pleasantly surprised......no impressed!!! The staff were pleasant and cordial. The service was very quick and efficient!!!! Five stars from me!!!!👍👍

Da
Review №43

Great experience! The transaction was quick, easy and no pressure. All of the employees I dealt with were a pleasure to work with; the salesman, Anthony, the sales manager and business manager. I will definitely be back for my next car!

Br
Review №44

Lovely cars and lobby. Will was very nice and charismatic, helped me narrow down my choices and explain the pros/cons of each one in laymans terms. Would definitely buy from here again :)

Ke
Review №45

Napleton Infiniti is amazing. Everyone there is so kind. They are straight with you and give you excellent service. They do not try and take advantage of you with their prices and are very reasonable. I highly recommend asking for Anthony Scott as your sales rep. He is very honest and personable. He went over every single feature on the vehicle and made sure I had a good understanding how it all worked. I will definitely continue doing business here.

Kr
Review №46

Wonderful customer service!!! The team works together to ensure you get the car you want for the price you want. You drive away happy. Ask for Shala. She is the best! The sales manager Josh is extremely knowledgeable and is a great asset to the team.

Ta
Review №47

I had the opportunity to work with Will Drake who is very professional. I started off very indecisive with trading in my car, however he was very patient with me, very informative, with an amazing personality. With the help of him I was able to leave the lot satisfied with a different car than I arrived with 😊.

St
Review №48

My husband and I had a wonderful experience with Paul on the sale of our used vehicle! He was very pleasant to work with. He was never pushy and was very helpful! I would highly recommend this dealership.

Ki
Review №49

Service is hit or miss

Ma
Review №50

I purchased a 2014 Honda Accord Sport on July 7, 2018. Will Drake was my salesman. He was very professional and was an all around great salesman. It took my credit union a few days to handle everything on there end and Mr. Drake was very patient and helpful. I would definitely recommend him...Great Salesman.

Da
Review №51

Im always taking my wifes vehicle in for its routine service. Therefore, the service, and the employees are great. They are very professional, courteous, and engaging. What a GREAT environment. Also the shuttle service is awesome. All of my experiences have been what you should expect from any major dealership. Even if you dont have an Infinity vehicle, I would still recommend Napletons Infinity service department.

Ci
Review №52

I went in looking for a bigger vehicle with decent gas mileage and a set price range I wanted to pay. They showed me the options I had without pushing anything I didn’t want on me! Will Drake and Janice Gibson made the buying experience smooth and pleasant. The facility itself is superb. Thank you Napleton Infinity!

Ca
Review №53

I absolutely love my new car. Paul was fantastic to work with and made sure my husband and I both got to test drive the car in a really beautiful area. Once we decided on a car we were out the door with keys in hand in no time.

Sh
Review №54

Napleton Infiniti was outstanding! I was looking for a new car but prefer to buy used and I have to say they offered the best used car selection of any dealership. When we walked into the dealership we were received by salesman William Drake and he really went out of his way to show us their top end used vehicles. He made our experience absolutely perfect and we could not be happier with the car he so carefully helped us choose. I would recommend asking for him if you are in the market for a new or used vehicle....Will Drake was outstanding. Thank you for the wonderful new/used car we just love it.

Pa
Review №55

If you are in the market for a new vehicle, Will Drake at Napleton Infinity in Tallahasee, Florida is the man you need to contact. He had the patience and time for us to test drive the vehicles we were interested in and answered all of our questions during the process. It doesn’t stop there, he will make sure your needs are taken care of after the sell. Anyone can sell a car but Will makes sure it goes beyond that with security in knowing he will help you after the sell with anything that comes up. Give him a call or stop in to see him. You won’t be disappointed.

Wa
Review №56

Great customer service and not pushy sales people... Deffinately recommend.

Mr
Review №57

I have never been disappointed in any work performed on my SUV. The prices are great. The service is great. The service team is awesome. Worth the drive. Worth the money.

Ja
Review №58

As a woman with little knowledge of cars, my car search has very intimidating. However, Anthony Scott made me feel very comfortable. He was so patient, knowledgeable, kind, and respectful.I happen to have been very indecisive in my car search, so to have an experience with a salesmen who’s not pushy was very much appreciated. Thank you, Anthony. The experience you gave me was outstanding. With your help, advice, and guidance I’m completely satisfied with my decision to purchase my car from Napleton Infinity of Tallahassee!

Br
Review №59

My experience at Napleton Infiniti Tallahassee today was superb from beginning to end. Paul did an excellent job getting me set & ready to go before I arrived. When I walked in Paul made me and my family feel valued and as did the entire staff. Very highly recommend!

Sa
Review №60

Awesome experience!! Was in and out quickly & they bent over backwards to make sure I got what I needed. Everyone was so friendly and laid back. I LOVED my salesman, Paul!! I know where Ill be going next time I need another vehicle!

Me
Review №61

I took my car in for some recalls and the staff was amazing from check-in to check-out. The environment was friendly and relaxing. I didnt leave with that sick feeling when dealing with the service staff. They gave me the details of my 27 point inspection and offered some suggestions without the pressure. It was a nice experience.

K
Review №62

Ed Baker, find a new job! You are definitelynot a people’s person or professional. You are not willing to assist anyone if you don’t see a benefit. I believe you stereotyped me and felt like I wasn’t able to “afford” a car. Thanks to your reaction & demeanor you have lost a customer in me. I will never step foot in this place and I will spread the word like wildfire! STAY AWAY FROM THIS DEALERSHIP. Go where your time and money will be valued.

Ja
Review №63

Visiting this dealership was a superb experience. Mr. Will Drake was an excellent salesman. He explained everything to me so clear that my grandson understood.I highly recommend this dealership and Mr. Will Drake for all your car needs.

Li
Review №64

I absolutely love this car the dealership and the entire staff. Everyone treats you like a VIP!!! Recently I had service on my vehicle and it was better than ever expected. Thank you Napleton staff and Trey!!! I would recommend this car sales business to everyone!

Gi
Review №65

I was referred to Napleton by a friend that had purchased from them a few times before. I wasnt very familiar with Infiniti, so wasnt sure what to expect. Paul was a HUGE help, he was patient and let me test drive the models that would work for me. He was knowledgeable and did not put pressure on me to make a decision, even after taking the time to run the numbers on lease vs. own. I highly recommend Napleton, and ask for Paul when you go.

La
Review №66

Great buying experience. Everyone at the dealership was so nice. Our salesman, Will, was very knowledgeable and helped me get exactly what I wanted in a new vehicle.

Mi
Review №67

I had a great experience. Everyone treated me with patience and answered all of my questions. Great staff and salespeople are very knowledgeable! I will go back again next year! You have to experience how nice and pleasant Napleton Infiniti staff are!

Ay
Review №68

I loved my experience at Napleton! The staff was very personable, especially Anthony who really helped me find what I was looking for, and answered all my questions. I felt very welcomed. Definitely come here if you want a good customer experience!

Da
Review №69

Outstanding customer service. Ease of setting up service appointments online. Fair and painless deal negotiations. I bought my last two cars here and highly recommend this dealer if you are in the market for a new vehicle.

Al
Review №70

My salesperson Ashton was so patient and was concerned about my needs and affordability. He went the extra mile and he was polite through the entire process. The outcome was great because I purchased a car at an affordable price and was satisfied with my choice. Everyone else I dealt with supervisor Janice and the numbers lady😀 Sam were awesome! They all shared a role in assisting me and making sure they provided all the options that were available. I look forward in the future to coming back for my next vehicle.Your positive action combined with positive thinking results in success!Much Appreciated,Alisa Reveire

Al
Review №71

Stopped by to see my friend Mike Seay from Kraft Nissan and took the opportunity to get service on my truck. No appointment. No wait. Worked me right in and explained clearly what they were doing today, and what they recommended. Free car wash and vacuum was a plus too.

cp
Review №72

Jim and his team ALWAYS exceed my expectations of them each time I visit the service department. The staff takes the time to make you feel welcomed, accommodate your needs in the lobby to make the wait more enjoyable. The staff is very respectful, the lobby area is kept clean at all the times, and their coffee is GREAT. Jim and his team work hard to make sure they fix any and all issues you may be experiencing with your car or even just maintenance work. I know that I will be buying another Infiniti at Napleton of Tallahassee.

Fl
Review №73

If you go there ask for Will Daniel.. He doesnt fit the pattern for the car salesman because he is honest and reliable. He wil tell what he can do and you can take his word. For a great experience in buying a car, see Will.

Ke
Review №74

Fantastic experience with Paul, Greg, and Janice. Never felt pressure and was treated with great respect. I would recommend this dealership in a second! Top notch!

Sh
Review №75

Anthony and Will are awesome. They both worked with me to help me get the car I wanted. I appreciate everyone at Napleton for all the hard work. Thanks guys! I am forever grateful

Ju
Review №76

This was my first car buying experience and I was very impressed. Paul handled my purchase and was not pushy and helped me get a great deal! 5 star satisfaction and service!

J_
Review №77

Hello my name is Jon and I am a very happy, Napleton Infiniti customer, as of today! I want to commend a few people .Douglas, sales manager, extremely polite, understanding and professional. I spoke with him first after a bad experience with another dealership. His kind words and professionalism led me to give this dealership a chance and I am sure glad I did. Second, in my opinion, best salesman we have come in contact with. It is one thing to get a nice salesman. In this case he was very nice and professional and he also did what he could to make this deal very appealing to us. There were some hoops to jump through but he does it with character and makes it easy for the customer. If you are shopping online allow him to be your salesman. It’s not just about buying a terrific vehicle it is also about the experience! William Drake made our experience the absolute best it could be ! And we thank him for that! Lastly to mention is the very enthusiastic and kind finance manager David Hunt. He is very knowledgeable and professional! Most importantly he helps you understand where your money is going and the value of the product he offers! We will most certainly be a customer next vehicle shopping experience!We bought a 2018 Infiniti Q60 red sport and are very pleased!

Co
Review №78

Anthony Scott at Napleton Infiniti of Tallahassee was so helpful when I made my visit. He didnt pressure me into making any decisions and he was extremely knowledgeable and very kind. He made me feel welcome and I appreciate all of his hospitality. When I visit Napleton again, Im asking for Anthony!

Ma
Review №79

William Drake was excellent and helped us get a GREAT car! I highly recommend calling and asking to deal with him. 10/10 will buy our next vehicle through Napleton.

Da
Review №80

The used vehicle I wanted to buy developed a sensor problem the Saturday morning I was going to pick it up. Manager Janice sent someone to Jacksonville to get the part and got it changed out the next business day. Sucked having to change plans and wait but sales rep Paul was great through out the ordeal. I had his cell number and unknowingly called him on his vacation. He didnt hesitate to make some calls of his own and called me back to set everything up.

Ke
Review №81

We had a great experience at the dealership. We were greeted by everyone. They worked with us in closing the deal on our new SUV. Mr. Kelley helped explain a few questions and made us feel comfortable. I would do business there again.

Al
Review №82

Several months in the making and I finally decided to make the purchase. Couldnt be happier with my sales guy Paul Maraist. I was a tough client and he had patience and great recommendations. Would buy again in the future! Thanks again!

Pa
Review №83

Great experience working with Paul M. and the folks at Napleton Infinity. Drove 100 miles to buy a car there and Paul was fair and honest throughout the entire process. I will be back to work with Paul again.

Ja
Review №84

Stopped by this dealership and Anthony S. helped me out, he was very knowledgeable about the vehicles as well as super nice and personable, I got my eyes on that G37! I would definitely recommend shopping through him. Thanks again!

Ca
Review №85

We were very happy with Anthonys help in looking for a vehicle, and everyone we spoke with at the dealership were so friendly and helpful. We had our car serviced at this visit as well, and everyone in the service department was also great—all at Napleton were so friendly, knowledgeable, and helpful. We will definitely recommend your dealership to our friends, and we will certainly be back again. Thank you.

Co
Review №86

Wonderful! I can’t say enough good things about this dealership and our experience but I will give it a shot! We live in Pensacola FL & had a terrible experience at an Infiniti Dealership that was an hour away from us so I kept searching and found exactly what we wanted! Our salesman Will Drake was absolutely fantastic! He worked will us by phone and email for two days and was professional and most importantly honest which is hard to find! He got us the deal and dream car we wanted at the right price! When we arrived everyone at the dealership made us feel like family and treated us kind and professional! The finance manager David was awesome and so easy to work with as well! We are so happy that we chose them to do business with and we appreciate everything they did for us! So highly recommend this dealership and especially Will Drake as a salesman! This will be our Infiniti dealership for now on and its totally worth the 3 hour drive for us!!!

Ma
Review №87

I just bought 2 cars in Infiniti with Will Drake. Will was very great, knowledgeable and patient. It took me few days to finally decide on a car and he had no problem assisting me to test drive several cars before my final selection. He wasn’t pushing like some other places where people try to pressure you to buy the car right away. Finally got the cars and we are very happy. I strongly recommend Infiniti in Tallahassee and call Will to buy your car.

Jr
Review №88

I had a great experience, with Ralph Lambert customer service was excellent. I went in to sign paperwork and finalize my deal with my kids ages 3 and 8 the staff were very helpful entertaining my kids while I took care of business. Thanks for Everything!

De
Review №89

Was looking for a replacement vehicle for my last Q 60 Infiniti that was a total loss in a car accident. Negotiated on the phone with Paul, who was amazing. Well worth the 4 Hour drive from Orlando to Tallahassee to get this Vehicle.If you’re going to purchase a vehicle from Napleton of Tallahassee make sure you ask for Paul to get the best deal.

Ha
Review №90

My experience from beginning to end was quick and professional. Thank you Samantha, Tim and Greg. We had some minor negotiations and were able to come to a great compromise and I went home in my new car. It was a win/win for everyone involved. Top ratings for you all at Napelton and those that were not involved directly in the process but made us all feel welcome and respected. I look forward to continuing to have you service my cars for many more years to come. I will be happy to refer your team at any time. Thank you again, Amy Wright.

A
Review №91

I love my Infiniti SUV & will be purchasing again from Paul soon! He is not pushy and he is available whenever i want to see or drive something. I also like Scott in service ~ he always takes care of me and my car! 5 stars to my favorite salesperson Paul, and my favorite service guy Scott!

Ev
Review №92

I have a rather lengthy history of working with the Infiniti dealership in Tallahassee but I must say that the two times I visited the new dealership were delightful. The atmosphere is pleasant and the service is excellent. If it continues on this track, it will be a welcomed asset to the city. Looking forward to having good future experiences with you.

Ja
Review №93

We had a great buying experience. Anthony Scott did a great job finding the right car for us. The entire staff was excellent to work with. Top notch dealership.

Na
Review №94

Everyone sees infiniti and automatically thinks its going to be expensive, however there prices are exceptional. Its affordable mechanic work for your car and the best customer service you will ever receive. Scott always does an awesome job on my car and takes his time to explain everything and answer all of my questions. I will always be an Infiniti owner and lover. 😊

Br
Review №95

My friend Kathy visited here and purchased a car from Will Drake. We were very pleased with the service. He was very nice and took good care of her.

Ti
Review №96

I purchased a vehicle from Napleton Infiniti and had the pleasure to work with Will Drake. He was a very knowledgeable, and helped me find the car that I wanted with the terms I wanted. I would highly recommend you look him up before your next car purchase.

Da
Review №97

Awesome experience, had William Drake as our sales representative. He was fair courteous and willing to negotiate. We worked out a great deal for my family and I after we experienced a loss of our vehicle from hurricane Michael. I appreciate Napelton Infiniti for their professional and relatively pleasant car buying experience. We bought a used 2013 ford explorer sport.

Ka
Review №98

My family and I enjoyed our relaxed and straightforward visit at Napleton Infinity. Very professional, knowledgeable, and accommodating. We were welcomed in to Napleton Infinity on a Sunday afternoon and drove off confidently in our new QX80. Thank you guys for a great experience! You guys make a great team!

Br
Review №99

I purchased a used QX60 a few weekends ago from Napleton INFINITI of Tallahassee. Napleton had the exact vehicle I was looking for, so I contacted the dealership online. After speaking with them and working preliminary numbers, I decided it would be worth the 190 mile drive to work out the deal. Our salesman, Paul, took good care of my wife and I while at the dealership. The trade-in offer on our old minivan far exceeded expectations. We walked away feeling as if we were treated fairly. Nice dealership with professional staff.

Be
Review №100

We had a wonderful experience working with Will Drake on our newly purchased vehicle. He was and still remains eager to help and answer any questions, I have concerning the purchase and vehicle. Thanks for all your help Will.

Information
74 Photos
100 Comments
4.4 Rating
  • Address:3377 Mahan Dr, Tallahassee, FL 32308, United States
  • Site:https://infinitioftallahassee.com/?utm_source=google-my-business&utm_medium=organic&utm_campaign=google-my-business&utm_term=knowledge-panel
  • Phone:+1 850-297-1488
Categories
  • Auto body shop
  • Car dealer
  • Auto parts store
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Highlights
  • Women-Led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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